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Casino Product Manager

Job description

Job Summary:

We are seeking an experienced and motivated Casino Product Manager to join our team. The candidate

will work along with the Senior Product Manager and will be responsible for the end-to-end

management of our casino product portfolio, driving product strategy, development, and optimization

to enhance player experience and achieve business objectives. The ideal candidate will have a deep

understanding of online casino games, player behaviors, and industry trends, combined with strong

organization, analytical, and communication skills.

Key Responsibilities:

• Develop, drive, and maintain assigned initiatives based on the overall strategy for Casino

Product, aligned with the Casino Roadmap.

• Take full ownership of product deliverables, ensuring projects are completed on time and within

set timelines.

• Contribute to defining and evolving the product roadmap for new provider launches, platform

features, and updates.

• Create and manage Product Canvas documentation, including requirements, specifications, and

user guides.

• Report to the Senior Product Manager to effectively manage the backlog and align business

priorities.

• Initiate and drive technical support for existing and upcoming suppliers, overseeing third-party

technical performance.

• Work closely with the Development Team to ensure the timely delivery of high-quality products

that meet team and customer needs.

• Conduct market research and analysis to identify customer needs and trends in the Casino

industry.

• Monitor KPIs and player feedback to continuously improve the product portfolio and increase

player retention, engagement, and lifetime value.

• Analyze and document existing features and functionalities, constantly seeking improvement

points.

• Work with internal stakeholders to optimize procedures related to incident reporting, customer

support, or fraud prevention.

• Develop and maintain strong relationships with key stakeholders, both internal and external,

regarding all product improvement and stability aspects.

• Collaborate with cross-functional teams to ensure that all aspects of the product are aligned and

meet business objectives.

• Monitor the performance of our products and make data-driven decisions to optimize their

performance.

• Stay up-to-date with industry trends and best practices to ensure our products remain

competitive in the market.

• Assist the Casino Team with any product-related queries.

Qualifications:

• Proven experience as a Product Manager or in a similar role within the Gaming industry,

preferably in the casino space and able to work independently.

• Strong understanding of casino operations and related technologies, and experienced on

internet and mobile technologies.

• In-depth knowledge of casino products, with a particular focus on enhancing the customer

gaming experience, and a data-driven approach in hand.

• Excellent communication and leadership abilities, with strong English skills in both verbal and

written communication.

• Strategic thinker with a positive, proactive and business oriented mindset.

• Ability to work accurately under pressure when circumstances require, while maintaining a

focus on quality and efficiency.

• Team player who can build strong working relationships with stakeholders at all levels.

• Familiar with creative and analytical tools such as Jira, Confluence, Tableau.