- Posted 18 March 2025
- LocationMalta
- Job type Permanent
- Reference43304
Casino Product Manager
Job description
Job Summary:
We are seeking an experienced and motivated Casino Product Manager to join our team. The candidate
will work along with the Senior Product Manager and will be responsible for the end-to-end
management of our casino product portfolio, driving product strategy, development, and optimization
to enhance player experience and achieve business objectives. The ideal candidate will have a deep
understanding of online casino games, player behaviors, and industry trends, combined with strong
organization, analytical, and communication skills.
Key Responsibilities:
• Develop, drive, and maintain assigned initiatives based on the overall strategy for Casino
Product, aligned with the Casino Roadmap.
• Take full ownership of product deliverables, ensuring projects are completed on time and within
set timelines.
• Contribute to defining and evolving the product roadmap for new provider launches, platform
features, and updates.
• Create and manage Product Canvas documentation, including requirements, specifications, and
user guides.
• Report to the Senior Product Manager to effectively manage the backlog and align business
priorities.
• Initiate and drive technical support for existing and upcoming suppliers, overseeing third-party
technical performance.
• Work closely with the Development Team to ensure the timely delivery of high-quality products
that meet team and customer needs.
• Conduct market research and analysis to identify customer needs and trends in the Casino
industry.
• Monitor KPIs and player feedback to continuously improve the product portfolio and increase
player retention, engagement, and lifetime value.
• Analyze and document existing features and functionalities, constantly seeking improvement
points.
• Work with internal stakeholders to optimize procedures related to incident reporting, customer
support, or fraud prevention.
• Develop and maintain strong relationships with key stakeholders, both internal and external,
regarding all product improvement and stability aspects.
• Collaborate with cross-functional teams to ensure that all aspects of the product are aligned and
meet business objectives.
• Monitor the performance of our products and make data-driven decisions to optimize their
performance.
• Stay up-to-date with industry trends and best practices to ensure our products remain
competitive in the market.
• Assist the Casino Team with any product-related queries.
Qualifications:
• Proven experience as a Product Manager or in a similar role within the Gaming industry,
preferably in the casino space and able to work independently.
• Strong understanding of casino operations and related technologies, and experienced on
internet and mobile technologies.
• In-depth knowledge of casino products, with a particular focus on enhancing the customer
gaming experience, and a data-driven approach in hand.
• Excellent communication and leadership abilities, with strong English skills in both verbal and
written communication.
• Strategic thinker with a positive, proactive and business oriented mindset.
• Ability to work accurately under pressure when circumstances require, while maintaining a
focus on quality and efficiency.
• Team player who can build strong working relationships with stakeholders at all levels.
• Familiar with creative and analytical tools such as Jira, Confluence, Tableau.