Human Resources Manager

San Jose, Costa Rica (Onsite)

The HR Manager owns activities such as job design, recruitment, employee relations, performance management, learning & development, talent management, benefits administration and ensuring payroll is executed seamlessly. This position requires a high level of organization, with the ability to prioritize and manage multiple projects and tasks in order to meet deadlines. The goal is to anticipate and meet all HR needs of the organization in line with business objectives and principles.

Key Responsibilities:

• Rolling out policies and programs across a diverse set of technology employees
• Ensuring that all policies comply with legal regulations
• Implementing the people strategy, shaping to clients’ requirements
• Ensuring employee data is reconciled and entirely accurate
• Ensuring key annual cyclical programs are delivered and developed – examples include goal setting and objective planning, performance management cycles, talent management cycles, compensation planning and execution cycles.
• Ensuring all operational elements of HR are seamlessly delivered, examples include payroll, benefit enrolment and recruitment operations.

Responsibilities

• Own and manage the recruitment & selection processes, contracting, on-boarding, performance management, learning and development, employee engagement, benchmarking of compensation and benefits, talent mapping and succession planning, and reporting to local finance to ensure alignment on headcount and finance data
• Designing and implementing company policies and procedures to enhance a culture of accountability whilst also maintaining legal compliance
• Ensuring all employee relations cases are managed effectively and efficiently in line with company policies and wider legislation
• Acting as leadership partner consulting on people strategy, career path and corresponding organizational design and change management
• Leading the analysis and delivery of employee feedback and data with the aim of creating an engaged culture across all areas of the business
• Keeping up to date and advise on Employment Law as required
• Managing the start-to-end process of work permit applications and where appropriate liaising with the corresponding immigration authorities
• Stay informed of trends and innovative techniques to be competitive and creative with HR practices
• Support the development, implementation and management of all HR strategy, policies, practices and processes to meet the company strategy.
• Developing company wellbeing and health policies; Monitoring adherence to internal policies and legal standards
• Acting as the owner of the company’s culture
• Liaise with External Legal Counsel and payroll on set up new employees, terminations, maternity permits
• Partner with L&D partner to assess, plan and deliver learning and development solutions across client group
• Ensuring all HR related data is owned and managed effectively.
• Provide guidance and support to managers in the implementation and adherence to company policies and frameworks
• Analyse, Identify and mitigate HR-related risks which could include legal compliance issues, employee relations cases, and talent retention challenges.
• Develop contingency plans for various HR scenarios as the organisation grows

Qualifications

• Proven working experience as HR Business Partner, HR Manager, HR Generalist or similar capacity in a and fast-paced context
• Degree-qualified in Human Resources, Business & Psychology or similar discipline is desired
• Solid HR background both strategic and operational
• Benefits setup and administration experience
• Advanced English Level required
• Effective project management and communication skills
• Excellent presentation and interpersonal skills
• Able to exercise effective judgment, sensitivity, creativity to changing needs and situations
• Strong problem solving and decision-making skills
• Customer driven and quality focus
• Excellent computer skills
• Flexible with work schedule and assignments, adaptable with change
• Deep understanding of Costa Rica Employment Law
• Pro-active attitude and constantly strive to improve effectiveness.

This is a fantastic opportunity to join a growing team. The company offers life & health insurance coverage, additional annual time off, and training sponsorship program.

If this sounds like the ideal position for you apply today with an English version of your CV!