SAP SuccessFactors Technology Specialist

Location: Hybrid London (2 day per week in office

Permanent

Our client a boutique consultancy based in London, with subsidiary offices in Canada, Antigua, the Czech Republic, and Switzerland. They are at the forefront of strategic, HR, financial, and procurement consulting.

They serve as strategic partners for clients to achieve business results through employee value. They help define, curate, and iterate programs to connect business strategy and cultures with people and people strategy.

The HR arm of this global consultancy offers a range of HR products and services to clients. These could be from rolling out HRIS platforms or launching new modules to new and existing clients, reporting and data insights modules, to Learning and Development programs.

Job Description We are seeking a dynamic and analytical People Technology and Insights Specialist to join our HRIS and Insights department. We are seeking a proactive and detail-oriented People Technology and Insights Specialist to join our dynamic HR team.

The People Technology and Insights Specialist is responsible for the management and optimization of HR systems, particularly HRIS, and the implementation of new HR technologies. This role involves configuring HR systems to meet organizational needs (e.g., time off, recruitment modules), providing technical expertise, and delivering workshops to support system adoption. The Specialist will act as a key liaison between HR, IT, and business leaders, ensuring HR systems are fully utilized, user-friendly, and aligned with HR processes.

Key Responsibilities:

HRIS Management and New Technology Implementation:

• Administer, optimise, and configure our HRIS, SuccessFactors to improve HR processes and user experience.
• Oversee the integration of various HR platforms, including HRIS, time-off, LMS, applicant tracking systems, performance management tools, and other technology solutions.
• Identify and implement new system functionalities and process automations to improve efficiency and user experience.
• Lead pilot programs and testing phases for new technologies, gathering feedback to refine and optimize solutions.
• Collaborate with IT and vendors to troubleshoot system issues and identify automation opportunities to enhance data accuracy.
• Evaluate and recommend third-party software for HR functions, ensuring alignment with business needs.

Training and Support:

• Design and deliver training sessions and materials for HR staff and end-users on new technologies and system updates.
• Tailor training for various user groups (e.g., managers, HR staff, general employees) to ensure relevance and effectiveness.
• Act as a liaison between HR, IT, vendors, and stakeholders to align system needs with business goals.

Data Reporting, Insights, and Compliance:

• Generate regular HR reports (e.g., time-off, recruitment metrics) and build dashboards for real-time insights into HR operations.
• Collaborate with HR and finance teams to design and support workforce planning initiatives, ensuring alignment with organizational goals.
• Utilize HRIS data to forecast headcount needs and provide insights into workforce trends, helping management make informed decisions about talent acquisition, retention, and resource allocation.
• Ensure the accuracy, integrity, and security of HR data across all platforms, including HRIS, LMS, and engagement survey systems.
• Analyse data to provide actionable insights to HR leadership and stakeholders for informed decision-making.
• Conduct regular system audits to ensure data integrity, security, and compliance with GDPR and other regulations, maintaining documentation of system configurations and workflows.

Continuous Improvement and Project Management:

• Stay updated on HR technology trends and proactively recommend new systems or enhancements.
• Manage cross-functional projects aimed at enhancing HR technology capabilities, ensuring timely implementation and monitoring project progress.
• Lead pilot programmes and testing phases for new technologies, gathering feedback to refine solutions.

User Training and Documentation:

• Develop training materials and conduct system training sessions for HR staff and other users to enhance their proficiency with HR technologies.
• Create and maintain system documentation, including user guides, and troubleshooting manuals.
• Provide ongoing education and support to ensure users are aware of system updates, new features, and best practices.

Qualifications

Bachelor’s degree in Human Resources, Information Technology, Computer Science, Business Administration, or a related field.

4-6 years of experience in HRIS, data analysis, technology development (including coding), or a related role.

Strong analytical and problem-solving skills with a keen attention to detail.

Proficiency in HRIS systems - SAP SuccessFactors, and data analysis tools (e.g., Excel, Tableau, Power BI).

Coding experience in relevant programming languages (e.g., Java, Python, SQL) is preferred but not mandatory.

Knowledge of or experience with AI, machine learning, open-source technologies, blockchain development and research, IT architecture, integrations, infrastructure, interfaces and shared services is a strong advantage.

Excellent communication and presentation skills.

Ability to work collaboratively in a team environment and manage multiple priorities.

Preferred Qualifications

Master’s degree in a related field.

SAP SuccessFactors certifications (EC, Talent, Recruitment…).

Experience with HR data analytics and business intelligence tools.

Experience in process mapping and requirements gathering methodologies.

Proven track record in driving project delivery and hands-on implementation.

Familiarity with researching and evaluating new HR technologies.

This is a fantastic opportunity to join a dynamic business offering flexible working and a collaborative and innovative environment.