Release Coordinator

San Jose, Costa Rica (Hybrid 3 days a week in office)

We are partnered with a company that provides consulting services specializing in statistical analysis and risk management who are looking for a Release Coordinator to join their growing team.

Responsibilities

• Ensure all requested assets and descriptions are prepared for product launches.
• Optimize the processes for delivering assets and descriptions to relevant teams.
• Serve as the primary point of contact for internal teams regarding the product release flow.
• Test product availability, configuration, and required materials promptly.
• Ensure products are correctly categorized in the database (product type, supplier, product information).
• Understand the differences between various product categories, features, and models, and provide recommendations for each market segment.
• Act as the main contact for configuration issues related to products, initiating and driving technical support for both existing and new suppliers.
• Assist in delivering projects, including new provider integrations.
• Collaborate with the Product team to complete product testing across multiple production levels.
• Serve as a liaison between relevant departments (e.g., Operations, Technical Support, Product Development).
• Support the team in tasks aimed at improving the overall product line.

Qualifications

• Proven experience in a project coordination, or operations role, preferably in a tech or product-focused environment.
• Experience with asset management, product release coordination, and cross-functional team collaboration.
• Experience in managing product configurations, databases, and categorization is a plus.
• Self-motivated, organization skills and detail oriented
• Strong communication written and verbal skills in English

This is a fantastic opportunity to join a growing team. The company offers life & health insurance coverage, additional annual time off, and training sponsorship program.

If this sounds like the ideal position for you apply today with an English version of your CV!