Insights Operation Coordinator

Halifax, NS

Hybrid (2 days a week in office)

We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities.

The Insights Operation Coordinator supports the team with administrative and operations responsibilities.  The coordinator will have an overview of the team’s activities that requires liaison and partnering with other operation, procurement and admin stakeholders.  This role aims to increase efficiency and proactivity with communication, follow ups, innovation related to the above. 

Responsibilities

• Ensures budget follow ups, from the agreement to the confirmation of payment.  Produces reports of spending vs planned / forecasted budgets.  Helps resolve any issues with payments or invoicing.
• Assist the team by being the liaison with vendor services and procurement to plan, initiate and obtain agreements within the required SLAs.
• Plan and liaise with marketing operations, when their support is needed, to plan and follow up on survey or other research invites, recruitment and incentive payment.
• Support with other admin reporting, as per the team’s needs.
• Work with the team to ensure and increase visibility of insights, supporting customer centric and fact based decision-making.  More specifically, support other member of the team with repositories where deliverables are posted and with communications of the team’s activity.
• Continuously seek improvement for the team’s activities and operations.
• Will be required to work with external vendors.

Qualifications

• Minimum 2 years’ experience with similar responsibilities
• Strong attention to detail, organization skills and critical thinking.
• Ability to set priorities, multi-task, handle pressure and obtain results. Commitment to meeting timelines.
• Comfortable with process management and improvement
• Ease with changing timelines, requirements: adaptability
• Ability to manage relationships with stakeholders and partners, good communication skills
• Experience with administrative software, such as Microsoft Office, including Excel
• Comfortable in a decentralized structure where results are based on cooperation, collaboration, and influence of others.
• Ability to travel up to 10%
• Ability to maintain confidentiality.
• Hybrid environment, minimum 10 days required in offices per month

This is a fantastic opportunity to join a growing agency based in Halifax.

The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, RRSP contributions, wellness allowance and much more!

If this sounds like the ideal position for you then apply today!