Halifax, Nova Scotia

Hybrid (2 days a week in office)

We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities.

They are looking for a passionate, proactive, and highly efficient candidate with a proven track record of managing and developing talent while efficiently supporting processes and resources. Reporting to the Director of Operational Marketing, the Marketing Operations Manager is a creative problem solver with the ability to quickly identify, dissect, and overcome roadblocks. The ideal candidate is able to effortlessly manage competing priorities and to communicate effectively. If you are someone who is excited by the prospect of fostering the growth and development of a team, and who doesn’t shy away from a good challenge, then we would like to meet with you.

You will be responsible for mentoring the Producers, fostering the development and upskilling of the team, improving processes and efficiencies, and overseeing the day-to-day operation of the team. The Producers will rely on you to ensure they have the tools, skills, and resources required to complete their tasks, for guidance and mentorship, and to create and enforce processes and SLAs.

Responsibilities

• Leading and overseeing the work and day-to-day operation of the Producer team, who proactively manage the planning, roadmapping and delivery of marketing projects.
• Coordinating with internal teams to devise, revise, and improve processes, workflows, SLAs, and to support their adoption and adherence.
• Oversee the onboarding and training of all new hires and perform quarterly check-ins and yearly performance reviews.
• Act as a mentor to the Producers and oversee the development and upskilling of the team.
• Serve as the primary point-of-contact and representative for Producers in all communications with other team leaders and executive leadership.
• Assist the team with creative problem solving to remove or work-around roadblocks.
• Manage JIRA projects and Confluence pages required for Producers to execute their responsibilities, while also looking at how to enhance and streamline processes and workflows.
• Executive level, monthly and weekly reporting.
• Other duties and responsibilities as assigned.

Qualifications

• Relevant degree/diploma or a minimum 6-8 years’ experience in a management role, preferably in the marketing or project management space.
• Experience building and managing a team, both in person and remotely.
• Foundational understanding of marketing best practices.
• Atlassian product knowledge (JIRA & Confluence) an asset.
• Passion for creative problem solving and developing talent is essential.
• Excellent leadership, organizational and time management skills.
• English verbal and written communications skills are critical.
• Comfortable with rapid changes and to multi-task and meet deadlines, all while having a strong attention to detail.
• Client services mentality, flexibility and willingness to collaborate openly with other functions.
  
• Comfortable with ambiguity and able to change direction quickly when required by client or project needs.
• Must be able to interact effectively across functions and cultures.
• Must be able to work variable schedule(s) with consideration for multiple time zones and teams in various locations around the world.
• Must be able to travel internationally.

This is a fantastic opportunity to join a growing agency based in Halifax.

The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, RRSP contributions, wellness allowance and much more!

 
If this sounds like the ideal position for you then apply today!