Marketing Operations Specialist

Halifax, Nova Scotia

Hybrid (2 days a week in office)

We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities.

We are looking for a passionate, motivated, and highly collaborative candidate to add to our Marketing team. Reporting to the Producer Team Lead or Marketing Operations Manager, the Marketing Operations Specialist is a creative problem solver with the ability to quickly identify, dissect, and overcome roadblocks. The ideal candidate is able to effortlessly manage competing priorities and to communicate effectively. If you are someone who doesn’t shy away from a good challenge, then we would like to meet with you.

You will be responsible for proactively managing the planning, roadmapping and delivery of marketing projects, while paying close attention to shifting priorities and ensuring process and SLAs are respected. As Marketing Operations Specialist, you bridge the gap between the marketing strategists and the operational teams, and are able to maintain strong working relationships with key stakeholders.

Responsibilities

• Responsible for managing the planning, roadmapping and delivery of marketing projects.
• Ensures effective communication across both internal and external teams and stakeholders.
• Manages shifting priorities and ensures process and SLAs are respected.
• Proactively flags deliverables at risk for missed deadlines.
• Identifies conflicts or roadblocks and provides potential solutions.
• Ensures upcoming events, product releases and other important milestones are added to the team’s calendar, and plans are submitted for approval in a timely manner.
• Collaborates with the team and other service providers to ensure alignment of projects and resources.
• Acts as the gatekeeper of the team’s OS in order to protect SLAs and make certain they are respected.
• Manages JIRA and Confluence processes to ensure stakeholders stay true to their commitments and keep their tickets, roadmaps and milestones updated with required detail. Flags to Head of Marketing when at risk.
• Coordinates with internal teams to devise, revise, and improve processes, workflows, SLAs, and to support their adoption and adherence.
• Assists the team with creative problem solving to remove or work-around roadblocks.
• Monthly and weekly reporting.
• Other duties and responsibilities as assigned.

Qualifications

• Relevant degree/diploma or a minimum 3-5 years’ experience in a Management role, preferably in the Marketing or Project Management space.
• Foundational understanding of marketing best practices.
• Atlassian product knowledge (JIRA & Confluence).
• Passion for creative problem solving is essential.
• Excellent organizational and time management skills.
• English verbal and written communications skills are critical.
• Motivated individual, comfortable with rapid change; ability to multi-task and meet deadlines all while having a strong attention to detail.
• Client services mentality, flexibility and willingness to collaborate openly with other functions.
• Must be able to interact effectively across functions and cultures.
• Must be able to work variable schedule(s) with consideration for multiple time zones and teams in various locations around the world.
• Must be able to travel internationally.

This is a fantastic opportunity to join a growing agency based in Halifax.

The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, RRSP contributions, wellness allowance and much more!

If this sounds like the ideal position for you then apply today!