Marketing Specialist
Full Time
Marbella

Are you a Marketing Specialist who loves to work on multi-channel campaigns for key customers within the entertainments sector? Do you like the idea of working with fun and interesting subject matters, including some of the leading sports teams, sports personalities, and celebrity entertainment superstars, globally?

If you're a creative thinker, with great experience of using marketing to contribute to a better customer experience, this Marketing Specialist position could be a great role to help you maximise your talents.

The Job...

Reporting to the Head of Marketing, and working closely with the Marketing Manager, you'll be supporting the optimisation of the customer journey, contributing to better customer experience and growth across their core markets. It’s a full-time role, with flexible hours. There's also plenty of flexibility in terms of where you conduct your work. You'll be in the modern Marbella office 2 days a week, with the rest of your work conducted from home.

You'll be responsible for:

- Planning, implementing, and monitoring, multi-channel CRM campaigns.
- Using A/B testing to continuously optimise your work for greater campaign effectiveness.
- Using analytics platforms for analysing and reporting campaign and testing results, suggesting improvements to improve KPIs.
- Working closely with the marketing coordinator team to create campaigns based on solutions designs from the Marketing Manager.  
- Liaising with internal stakeholders (MarCo, Performance Management, Commercial) to ensure deadlines are met.
- Creating and presenting all campaign and communication briefs.
- Creating, monitoring and updating annual marketing plans on progress of activities and results.
- Preparing, maintaining and presenting weekly status reports. 
- Assisting in the preparation of summary reports and post-campaign analysis. 
- Working on internal projects and administrative tasks as required. 

About You...

The Marketing Specialist that takes on this exciting challenge will have experience of customer journey optimisation, with experience of analysing and optimising CRM performance across a variety of channels.

Here's some of the key experience you'll need to demonstrate:

- 1+ years experience in CRM and/or multi channel marketing.
- Basic knowledge of customer marketing best practices with experience in developing and implementing testing strategies across channels, including designing and analysing contact strategies, automation techniques/tools and customer experience optimisation.
- Ability to interpret and present data/results (both written and verbal) to stakeholders in engaging and meaningful ways.
- Advanced knowledge of MS Office software applications; Power Point and Excel are a must.
- Ability to manage and prioritise multiple projects simultaneously within a complex organisation.
- Experience managing multiple projects at the same time with proven time management skills. 
- Online gaming and /or general sports knowledge will certainly make you stand out.

The Company...

This is a digital marketing business enjoying hyper-growth at the moment. They are experts at marketing within the entertainments arenas, and for a Marketing Specialist looking to grow their customer experience marketing career, this represents a great opportunity to think outside of the box and get involved in the types of marketing campaigns you won't be able to, elsewhere. 

They also have a track record of promoting from within, so as more brands come online, more opportunities for promotion prospects will naturally appear.

In addition to an attractive salary DOE, the company also provides flexible hybrid/remote working, along with exciting future prospects, and a whole heap of extra benefits such as life insurance, private medical cover, death in service benefits, pension contributions, and much more.
 

Want To Apply?

We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.