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  • Producer
    • Permanent

    Producer Digital Marketing Agency  Manchester - 2 days in the office  Producer / Digital Marketing Agency / Private Health Care / 25 days holiday plus bank holidays / 2 days a week in the office / Health Cash Plan / Enhanced Mat and Pat leave   The Producer will be joining a fast paced and creative Digital Marketing Agency,  reporting to the Producer Team Lead, the Producer is a creative problem solver with the ability to quickly identify, dissect, and overcome roadblocks. The ideal candidate is able to effortlessly manage competing priorities and to communicate effectively. If you are someone who doesn’t shy away from a good challenge, then we would like to meet with you. You will be responsible for proactively managing the planning, roadmapping and delivery of marketing projects, while paying close attention to shifting priorities and ensuring process and SLAs are respected. As Producer, you bridge the gap between the marketing strategists and the operational teams, and are able to maintain strong working relationships with key stakeholders. You will have great leadership qualities and foster an environment   Responsibilities: Responsible for managing the planning, roadmapping and delivery of marketing projects across multiple brands. Advise and lead on delivery strategies working within the operational framework. Proactively lead the on all delivery aspects. Ensures effective communication across both internal and external teams and stakeholders. Manages shifting priorities and ensures process and SLAs are respected. Proactively flags deliverables at risk for missed deadlines. Identifies conflicts or roadblocks and provides potential solutions. Ensures upcoming events, product releases and other important milestones are added to the team’s calendar, and plans are submitted for approval in a timely manner. Collaborates with the team and other service providers to ensure alignment of projects and resources. Acts as the gatekeeper of the team’s OS in order to protect SLAs and make certain they are respected. Manages JIRA and Confluence processes to ensure stakeholders stay true to their commitments and keep their tickets, roadmaps and milestones updated with required detail. Flag to Head of Marketing when at risk. Coordinates with internal teams to devise, revise, and improve processes, workflows, SLAs, and to support their adoption and adherence. Assists the team with creative problem solving to remove or work-around roadblocks. Monthly and weekly reporting.   Requirements:  Relevant degree/diploma and 5+ years’ experience in a management role, preferably in the marketing or project management space. Foundational understanding of marketing best practices. Able to demonstrate leadership qualities. Atlassian product knowledge (JIRA & Confluence). Passion for creative problem solving is essential. Excellent organisational and time management skills. English verbal and written communications skills are critical. Motivated individual, comfortable with rapid change; ability to multi-task and meet deadlines all while having a strong attention to detail. Client services mentality, flexibility and willingness to collaborate openly with other functions. Must be able to interact effectively across functions and cultures. Must be able to work variable schedule(s) with consideration for multiple time zones and teams in various locations around the world. Must be able to travel internationally. This is a live requirement, if you feel you have the necessary skill set and experience then apply with your up to date and relevant CV asap. They are looking to interview in the coming weeks.    Dave #LI-DO1

  • Desktop Support Specialist (12 month contract)
    • Montevideo
    • Permanent

      Desktop Support Specialist (12 month contract) Montevideo, Uruguay-located in Zoneamerica   We have partnered with our client who is looking for an experienced Desktop Support Specialist to join their team for a 12 month contract. As a Desktop Support Specialist you will be responsible for providing technical support, troubleshooting, and maintaining the desktop infrastructure across our organization. You will collaborate with various teams to ensure efficient desktop operations and deliver high-quality IT services to our employees. Our team is known for its customer-centric approach, strong technical expertise, and exceptional problem-solving skills.   Responsibilities Desktop Support: Provide first-level support for desktop-related issues, including hardware, software, and network connectivity problems (both onsite and offsite). Respond to customer inquiries in a timely and professional manner (regardless of the manner of contact and ensuring that all contact is accurately recorded), troubleshoot technical issues, and resolve problems to minimize downtime and disruptions. Desktop Infrastructure Management: Install, configure, and maintain desktop operating systems, applications, and software updates. Collaborate with the wider IT team to deploy standardized desktop images, security patches, and software packages. Ensure desktop systems are properly secured, backed up, and protected against malware and unauthorized access. Hardware and Peripheral Management: Manage the inventory of desktop hardware, including PCs, laptops, monitors, printers, and peripherals. Perform hardware installations, upgrades, repairs, and replacements as needed. Collaborate with vendors to resolve hardware-related issues and coordinate warranty repairs or replacements. User Training and Documentation: Develop user training materials and conduct training sessions to enhance end-users' technical skills and knowledge of desktop systems and applications. Create and maintain documentation, including standard operating procedures, user guides, and knowledge base articles, to facilitate self-service and assist users in troubleshooting common problems. Incident and Problem Management: Record and track incidents and service requests in the ticketing system. Prioritize and escalate issues when necessary, ensuring timely resolution and adherence to service-level agreements (SLAs). Conduct root cause analysis and implement preventive measures to address recurring problems and improve the overall stability of the desktop environment. Office Ownership: Ensuring that regular checks of the offices are conducted to ensure usability, stability and uniformity from a desk and meeting room perspective. Being responsible for the server rooms, including responding to alerts, keeping the rooms tidy and assisting with commissioning and decommissioning servers. Collaboration and Communication: Collaborate with cross-functional teams, including network administrators, system administrators, and application support teams, to resolve complex technical issues and ensure seamless integration between desktop systems and other IT infrastructure components. Communicate effectively with end-users, providing clear and concise instructions and updates regarding ongoing support activities.   Qualifications Proven experience as a Desktop Support or in a similar technical support role. Proficiency in supporting and troubleshooting Windows and macOS operating systems. Strong knowledge of desktop hardware, software applications, and peripheral devices. Familiarity with desktop management tools, such as Active Directory, SCCM or similar. Understanding of network protocols, TCP/IP, DNS, DHCP, and Active Directory. Experience with virtual desktop infrastructure (VDI) and remote desktop solutions is a plus Understanding of ITIL principles and best practices in incident and problem management. Excellent problem-solving and analytical skills, with the ability to diagnose and resolve technical issues. Strong communication and interpersonal skills to effectively collaborate with end-users and IT teams. Ability to prioritize and manage multiple tasks in a fast-paced environment. Strong customer service orientation and the ability to communicate technical concepts to non-technical users. Effective time management and organizational skills to prioritize and handle multiple tasks simultaneously. IT certifications, such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or similar, are a plus A minimum of B2 English level Availability to work on weekends   The company offers personalized medical care, medical emergency coverage, flex transportation and meal vouchers and much more! If this sounds like the ideal position for you then apply today with an English version of your CV!                

  • Office Manager
    • Halifax
    • Permanent

    Office Manager   Halifax, Nova Scotia   We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities. They are looking for an Office Manager to join their growing team. The Office Manager oversees, manages and implements daily administrative tasks to ensure the business’ operations run effectively and efficiently. The ideal candidate will have at least 5 years administrative experience and can support in a variety of areas within our agency. This person also has the ability to understand the needs of our staff while being able to inspire employee engagement on a daily basis through special tasks and or events. Supporting both in office and working from home employees. The Office Manager will also support in the execution of events and coordinate requirements for large meetings or conferences.   Responsibilities Coordinate and perform daily related tasks, meetings, interactions with third-party vendors and suppliers Prioritize and coordinate administrative services for the company as it relates to supplies, equipment, security and maintenance services. Oversee and coordinate administrative procedures and review, evaluate and help implement new procedures as required Oversee the maintenance & purchasing of equipment and supplies Understand the needs of employees, identifies opportunities for engagement and provides recommendations Manage employee cell phones as it relates to hardware, travel packs, and invoicing Assist HR when needed, new hire onboardings and departures Track employee vacation, personal and sick days Manages and tracks vendor contract expiry dates / costs to ensure renewals are being processed and costs remain in-line with needs/ budget Update and maintain our internal intranet (Wiki) Purchasing gift vouchers for employees birthdays Assist finance in approval of vendor invoices Assist in project management as required Assist in Admin employee training and all aspects of employee engagement Manage inventory, including shipping and receiving Manage office desk bookings through our Matrix booking system, create reports Oversee and control the shipping and deliveries as it relates to staff Coordinate, organize and book company events Coordinate, plan and book for employee business travel / conferences such as accommodations, travel, dinners and expenses Creating Jira Vacation tickets Travel to conferences to assist throughout the conference. This might includes overnights at hotel, often a Sun-Fri,   Qualifications Previous office administration experience, or equivalent transferable skills University education, related training or equivalent experience Must have excellent communication and organizational skills as well as the ability to multitask Complete fluency in English, both written and spoken is essential Experience using MS applications and Jira would be an asset Effective project management skills Strong sense of initiative Strong understanding of business processes, operations, and organizational systems and structures Flexible, driven and team-oriented Ability to work under pressure, handle multiple tasks prioritize and meet tight deadlines Hard worker and a proactive problem solver – no job too big or small Professional with a friendly and positive disposition – Customer Service Oriented is a must Experience in events management is an asset Be able to travel occasionally   This is a fantastic opportunity to join a growing agency based in Halifax.   The company offers a competitive annual salary, employer paid premiums for Head and Dental benefits, RRSP contributions, wellness allowance and much more!   If this sounds like the ideal position for you then apply today!   Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.    

  • Marketing Operations Specialist
    • Manchester
    • Permanent

    Marketing Operations Specialist Permanent Position Location: Hybrid 2 days per week Manchester City Centre   Our client is an all-in-one marketing agency that acts as an in-house marketing team for global brands. They are a collective of talented communicators, catalysts, and achievers that come together to create comprehensive solutions.   They are currently recruiting for a talented Marketing Operations Specialist. This is not your typical Marketing Ops Role and would give the successful candidate the chance to develop experience across a broad range of marketing projects.   The ideal candidate will have advanced front-end development skills (HTML/CSS, JavaScript), a “developer mindset” that emphasizes precision, creative experience in Photoshop and Figma for editing and adapting campaign assets, and a marketing background to effectively translate strategy into execution.   They are up to date with best practices, adept at collaborating with marketing strategists, and have a keen eye for design and user experience. This role is designed to support a lean, agile marketing team, requiring versatility to handle diverse technical, creative, and strategic tasks with minimal supervision.   We are looking for a highly skilled and detail-oriented Marketing Operations Specialist to develop, maintain, and optimize our digital marketing initiatives—primarily through CMS development, CRM operation, campaign execution, email template creation, and creative asset production. As the subject-matter expert in these areas, you will collaborate with key stakeholders and department heads to deliver pixel-perfect, high-impact marketing campaigns.   Responsibilities CRM Operations & Campaign Management Operate our in-house CRM to build and manage audiences and segmentation logic. Build and execute marketing campaigns, ensuring timely and targeted delivery across customer segments. Build and test in-platform rewards to ensure error free delivery of marketing activities     CMS Development & Maintenance Serve as the go-to expert on our Content Management System (CMS), creating and updating web pages based on stakeholder requirements, brand guidelines, and UX best practices. Implement advanced front-end functionality using HTML, CSS and JavaScript to enhance user engagement and interactivity. Review site structure, menus, and overall functionality, ensuring consistency, optimal performance, and accessibility compliance. Troubleshoot and resolve issues, suggesting improvements for continuous optimization.   Creative Asset Production & Adaptation Edit, optimize, and adapt creative assets in Photoshop and Figma to suit campaign needs while maintaining brand consistency. Collaborate with creative teams to produce high-quality visuals for web, email, and social channels. Apply design thinking principles to ensure assets support both aesthetic and strategic objectives.   Email & SMS Communications Use platforms like SendGrid, Twilio, and Mailjet to build and deliver email and SMS communications aligned with brand and campaign objectives. Collaborate with translators and marketing strategists to review campaign copy and assets for suitable use in initiatives while following content best practices to avoid spam flagging.   Email Template Creation & Management Develop responsive, dynamic email templates using HTML and CSS, ensuring compatibility across various devices and email clients. Translate creative mock-ups from Figma or Photoshop into functional, visually compelling email layouts. Regularly audit and refine email templates, incorporating best practices to improve deliverability and performance.   Collaboration & Stakeholder Communication Partner with internal teams—including Creative, SEO, and Conversion—to gather requirements, prioritize tasks, and align on project objectives. Work closely with marketing strategists to translate high-level campaign strategies into tactical, executable deliverables. Communicate effectively with department heads, stakeholders, and technical peers to manage expectations, timelines, and deliverables. Provide training and support to team members and colleagues, ensuring clarity on workflows and best practices.   Quality Assurance & Design Best Practices Maintain a “pixel-perfect” standard, carefully verifying each build or template against mock-ups to ensure accuracy and aesthetic quality. Adhere to coding standards, guidelines, and design principles to achieve consistency and brand integrity across all assets. Conduct regular reviews of live sites and email campaigns to identify areas for improvement. Perform testing (UAT) on larger projects outside of BAU as required   Continuous Improvement & Documentation Contribute to the development of internal tools, processes, and documentation to streamline and standardize workflows. Stay current with industry trends, emerging web technologies, and best practices in digital marketing and design. Provide feedback and suggestions to the team lead and management on how to enhance and evolve our Mark Ops capabilities.   Requirements 2+ years of experience in front-end development or a similar technical marketing operations role. Advanced proficiency in HTML, CSS, and JavaScript, ideally with experience in modern frameworks/libraries (e.g., React, Vue, or similar). Proven track record of building and optimizing web pages and email templates. Proficiency in Photoshop and Figma, with the ability to edit, adapt, and optimize creative assets for multiple channels. Experience translating marketing strategies into technical and creative executions that meet campaign objectives. Proficiency in using CRM platforms to orchestrate the delivery of marketing offers and communications. Understanding of email deliverability and cross-client testing is a plus. Strong eye for design, capable of translating mock-ups into pixel-perfect, responsive pages and email templates. Ability to adhere to brand guidelines while also proposing improvements where beneficial. Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders. Experience working in cross-functional teams, balancing multiple tasks and priorities. Analytical mind with a solution-oriented approach to troubleshooting and issue resolution.    

  • SEO Specialist
    • Manchester
    • 60000
    • Permanent

    SEO Specialist Full Time Manchester (Hybrid) Are you ready to take the lead on SEO for a major B2C brand? This role offers the rare chance to combine the focus of an in-house position with the backing of a specialist SEO team, giving you the best of both worlds. Why You’ll Love This Role... - Impact that matters: You’ll be the go-to SEO expert for one flagship brand, with your strategies directly influencing growth, revenue, and visibility across multiple digital channels. - Cutting-edge work: From Core Web Vitals to AI-driven search and semantic clustering, you’ll be shaping strategies at the forefront of SEO innovation. - Global scale: You’ll develop multi-site and international SEO strategies, ensuring performance across diverse markets and audiences. - Collaboration & influence: You’ll work hand-in-hand with content, paid, and conversion teams, while confidently presenting your insights to senior stakeholders. - Balance of focus and support: While embedded with the brand’s marketing team, you’ll also benefit from the shared expertise of an established SEO network. What You’ll Do... - Own and execute SEO strategy across websites, blogs, and landing pages. - Conduct technical audits, optimise site structure, and lead on schema and structured data. - Stay ahead of algorithm changes and AI-driven search developments. - Build international SEO frameworks, adapting strategies for multilingual markets. - Manage external partnerships for link building, digital PR, and outreach. - Deliver insightful reporting from detailed technical analysis to C-level summaries. What We’re Looking For... - 4–6 years’ SEO experience with a track record of driving traffic, rankings, and conversions. - Strong technical SEO expertise and confidence working with development teams. - Familiarity with tools such as SEMrush, Ahrefs, Moz, and analytics platforms. - Experience managing international and multi-site SEO strategies. - Excellent communication skills, with the ability to translate SEO into business impact. The Company... This is a digital marketing business enjoying hyper-growth at the moment. They are experts within the entertainment arenas. For a successful and inquisitive SEO, you'll have the chance to work within teams and on the types of search marketing projects you won't be able to anywhere else. They also have a track record of promoting from within, so as more brands come online, more opportunities for promotion prospects will naturally appear. In addition to an attractive salary DOE, the company also provides flexible hybrid/remote working with a stunning Manchester City Centre office, along with exciting future prospects. Some additional benefits include; - Private health cover - Death in service benefit - Pension - Various discounted products and services Want To Apply? We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.

  • Performance and Conversion Manager
    • Halifax
    • Permanent

      Performance and Conversion Manager   Halifax, Nova Scotia   Hybrid (2 days a week in office)   We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities.   The Performance and Conversion Manager plays a key role in the Marketing department, someone who knows how to engage incoming prospects and incumbent customers and uses performance data to design new solutions that drive conversion lift. They will be a partner in the design, implementation and evaluation of activities that increase conversions of new and existing customers and maximize the commercial returns for the business. The position requires a resume leaning heavily to performance marketing, but also a creative eye and a customer centric approach.   Responsibilities   Deep-dive into conversion performance to generate recommendations and drive AB and multivariate testing, new landing page builds, new conversion journeys and unique digital engagement experiences Action optimization in the customer experience within the team’s methodology including: Heuristic analysis, UI/UX, messaging, data analysis and funnel optimization Own specific KPIs within defined areas of influence in the conversion funnel and customer lifecycle. Work closely with other teams to ensure the first purchase and ongoing customer experience is optimized for conversion performance Identify and analyze customer behaviors, conversion metrics and KPIs and leverage them to improve performance Lead the design, implementation and measurement of the brand’s conversion optimization roadmap and activities Aspire to attain the highest level of optimization agility and velocity possible while focusing on both marketing and commercial outcomes Improve how the brand communicates with prospects (targeting and personalization) to deliver the best content, journeys and experiences to increase conversions Work closely with other marketing teams: Retention, Affiliates, SEO, traditional media, digital media, social media and referrals Plan your activities thoroughly and forecast how these efforts will impact business outcomes Contribute into executive-level reports that convey complex analytical findings in a concise manner Document your key learnings, big wins and misses in company wiki and jira spaces to grow the businesses intellectual property     Qualifications   This position is an intermediate digital marketing role, and experience should be reflective of such. The successful applicant will have the following: 5+ years of CRO and / or digital marketing experience in a performance centric / leaning role A successful track record of ideating, implementing and scaling CRO programs A strong customer centric approach to optimization leveraging your added experience in UX, UI and digital design for conversion best practices Experience on industry leading optimization tools like / similar to: Optimizely, Google Optimize, Omniconvert, Unbounce A track record of ideating, implementing and scaling CRO (Conversion Rate Optimization) or digital growth programs Ability to work closely with data, independently, interpret and present that data in engaging and meaningful ways Ability to manage and prioritize multiple marketing projects simultaneously within a complex organization Strong negotiation and relationship building skills Hybrid working model (2 days a week in office Min) Must be able to travel internationally as required (10% or less) This role requires frequent international travel, including to the EU and UK. Applicants must be able to obtain the necessary travel documentation to fulfill this requirement     This is a fantastic opportunity to join a growing agency based in Halifax.   The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, RRSP contributions, wellness allowance and much more!   If this sounds like the ideal position for you then apply today! Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.    

  • Marketing & Events Senior Executive
    • Altrincham
    • 35000
    • Permanent

    Marketing & Events Senior Executive £30,000 – £35,000 12 month FTC Altrincham (hybrid) Are you an energetic events and marketing professional who loves creating memorable client and corporate experiences? We’re looking for a Marketing & Events Senior Executive to join a dynamic team and take a leading role in delivering impactful events and campaigns. This role is fixed-term-contract due to maternity cover, with ideal start date being November 25, and contract likely ending January 27. The Job... As part of a wider team and reporting into the Head of Marketing, you'll be central to supporting organising, planning, promoting and hosting circa 60 events per year (anything up to about 20 at a time, of varying sizes and scales) across a range of activities including internal corporate events, client networking events, and industry seminars and webinars. You'll be responsible for: - Planning and delivering a mix of events — seminars, webinars, networking sessions, client hospitality, and corporate functions. - Managing logistics end-to-end: venues, suppliers, catering, delegate comms, and on-the-day coordination. - Acting as the go-to contact at events, ensuring everything runs smoothly for guests and speakers. - Maintaining and updating CRM records to keep data accurate and campaigns targeted. - Measuring event ROI through feedback, reporting, and analytics. - Supporting marketing activity, including digital promotion, social media, and event materials. - Working with designers and agencies to create engaging collateral. - Contributing to competitor research and fresh ideas for event innovation About You... The Marketing & Events Senior Executive will need to have good communication skills, excellent attention to detail, and strong organisational skills. Here's some of the key experience you'll need to demonstrate: - A strong organiser who thrives on juggling multiple projects. - Confident communicator with excellent attention to detail. - Experience in events (professional services or corporate settings is a major plus). - Comfortable using CRM systems, email marketing tools, and webinar platforms. - A proactive, team-player mindset with flexibility to attend events at varying times of day. The Company... This Marketing & Events Senior Executive role is an in-house position for a professional services firm. That said, you'll be working across multiple brands so the work certainly has an agency vibe. This also isn't your typical 'stuffy' professional services firm; it's a forward thinking company with a vibrant culture. In addition to an attractive salary of £30k - £35k DOE, some additional benefits include: - Hybrid working model, typically 3 days in the modern Altrincham office and 2 days from home, each week (your first 3 months will be 5 days a week in the office while you settle in) - There are flexible start times too, with standard hours being 9am-5.30pm, however if better for your lifestyle you can flex any intervals up to an hour either side of this. - You'll also get 22 days holiday, plus a day off for your birthday, plus 3 days extra at Christmas, plus bank holidays off. - A work from home contribution. - Monthly gym contribution. - 2 pension schemes - Death in service benefit   Want To Apply? We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.

  • IT Solutions Engineer - Applications
    • Málaga
    • 60000
    • Permanent

    IT Solutions Engineer - Applications Malaga  - Hybrid Permanent €55,000  - €60,000 p/a    The Background We are partnered with a world class IT services provider based in Spain but operating an working with clients on a global scale. Their Solutions Team are growing and need a Solutions Engineer with a focus on ensuring their applications run better, faster and smarter. In this role you will: Design and deploy applications in Windows and Linux environments and ensure they are highly available Work on improvement projects such as Citrix rollouts, new web apps for project management, or deploying monitoring/authentication tools into data centres. Gathering requirements from stakeholders and turn that into solutions that actually work.   This is an exciting time to join a team who don’t just work on the day to day or rely on a “this is how we’ve always done it” approach but in an environment where you will have the chance to shape and guide others for what the future will look like.   The successful IT Solutions Engineer will have… Previous experience in a similar role designing, deploying and improving applications Experience across Windows / Linux app environments, monitoring tools and VMware Strong analytical skills and the ability to filter and interpret data correctly An excellent communicator who can requirements gather and build relationships with clients   If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on +44 7425 559 243.   Adam #LI-AL1

  • Vendor Account Manager
    • Halifax
    • Permanent

      Vendor Account Manager Halifax, Nova Scotia Hybrid (2 days a week in office)   We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities.   The Vendor Account Manager’s responsibilities include developing long-term relationships with a portfolio of vendors, monitoring vendor’s performance, and supporting to formalize agreements. This role liaises and bridges the gap between our vendors and cross-functional internal teams to ensure the timely and successful delivery of all our operational and marketing initiatives. Every day is different. Daily responsibilities involve updating status reports for vendors/internal teams collating feedback from stakeholders and relaying those changes to the agencies, maintaining and growing vendor relationships, and managing internal teams expectations — for example, keeping them realistic about timelines for vendor delivery. A typical day might start with a vendor meeting to discuss a potential project, next up a brainstorming session to add additional assets outside an ambassadors’ current contract. The Vendor Account Manager will also schedule regular vendor reviews to check up on the current performance for both sides, write up their findings and then share their expert recommendations. Responsibilities Managing and developing long-term relationships with a portfolio of vendors, partners and contractors Support formalize contractual agreements Responsible for delivering exceptional client service (internally and externally) Vendor and freelancer resourcing strategies Developing a trusted advisor relationship with key stakeholders Lead intake meetings Lead on negotiations Onboard new vendors and partners and report on vendor performance Help forecast and track  key performance metrics including financials Build briefs, business cases, monthly reports and other key operational documents as required Assist in the development and support the strategic plans for delivery and execution Report on status of weekly/monthly/quarterly initiatives to internal and external stakeholders Identify new opportunities to add value to the team’s key marketing efforts Liaise between the external vendors and internal teams Qualifications Bachelor's Degree in appropriate field of study or equivalent work experience 5+ years of marketing experience with agency background desirable Proven understanding of commercials, marketing contracts, account management or other relevant experience Understanding of website development, marketing, measurement and analytics, content management and digital marketing a plus Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level Proven ability to manage multiple projects at a time while paying strict attention to detail and adhering to deadlines Excellent listening, negotiation and presentation skills Excellent communications skills – both written and verbal Self-motivated and able to thrive in a results-driven environment Natural relationship builder with integrity, reliability and professionalism Ability to prioritize among competing tasks Critical thinking and problem-solving skills Excellent time and project management skills. You're always looking to improve inefficient processes Team player - lead and direct the work of others This is a fantastic opportunity to join a growing agency based in Halifax.   The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, RRSP contributions, wellness allowance and much more!   If this sounds like the ideal position for you then apply today!   Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.

  • Financial Lead
    • Halifax Regional Municipality
    • Permanent

      Financial Lead The Halifax Tides FC Dartmouth, NS   We have partnered with The Halifax Tides FC who are seeking an experienced Financial Lead to join their amazing team! Who They Are Halifax Tides FC has officially kicked off its inaugural season as a founding member of the Northern Super League (NSL), Canada’s first professional women’s soccer league. With league play underway as of April 2025, the Tides are proud to represent Halifax on the national stage. Fueled by the passion of our East Coast community, Halifax Tides FC is committed to empowering women in sport, creating opportunity, and delivering unforgettable matchday experiences. Our mission goes beyond the pitch—we’re building a culture of inclusion, leadership, and lasting impact. This is more than soccer. It’s a movement rooted in unity, driven by purpose, and ready to reshape the future of Canadian sport. The tides have turned—and we’re just getting started. Summary Reporting to the club president, The Financial Lead will be responsible for driving the financial strategy, operations, and reporting for the organization, ensuring alignment with business objectives and regulatory standards. This role provides both strategic financial leadership and hands-on operational execution, supporting the executive team, partnering with external advisors (including KPMG), and managing all day-to-day accounting functions including operations. Responsibilities Financial Strategy & Planning Support executive team to develop and implement long-term financial strategies aligned with business goals. Provide forecasting, budgeting, and financial modeling support. Advise on capital structure, funding strategies, and investment opportunities. Financial Reporting & Analysis Deliver accurate, quarterly financial reports and insights to stakeholders (leverage accounting software, and liaison with financial services partner KPMG) Support month end activities and budget reconciliation Analyze financial performance, KPIs, and operational metrics to inform decisions. Ensure compliance with GAAP or other relevant financial standards. Liaison with CRA and KPMG on corporate filings Cash Flow & Risk Management Monitor cash flow, optimize working capital, and manage liquidity. Identify financial risks and opportunities; recommend mitigation strategies. Operational Finance Oversee accounting, controls, and internal financial processes. Partner with department leads to improve financial discipline and accountability. Support pricing, cost analysis, and margin improvement initiatives. Responsible for all book keeping activities: Leveraging Sage accounting system to record all financial transactions Manage accounts payable and receivable Mange bank reconciliations Maintain general Qualifications Degree in Finance, Accounting, or a related field. Proven experience in financial planning, analysis, and operations. Strong knowledge of accounting principles, GAAP, and financial compliance. Proficiency with accounting software (e.g., Sage) and financial modeling tools. Experience working with or within professional services (e.g., KPMG, CRA) is an asset. Detail-oriented with excellent analytical and communication skills This is a fantastic opportunity to join an exciting sports club and be apart of its legacy! The company offers a competitive annual salary, medical and dental benefits, gym membership, sports merchandise, gameday tickets and much more! If this sounds like the ideal position for you then apply today!   Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.    

  • VIP Marketing Manager
    • Permanent

    VIP Marketing Manager Cluj (hybrid) Permanent 14,000 – 18,000 lei p/m If you have worked in VIP marketing before you have probably seen the term VIP thrown around loosely. Here it means something. Our client work with high-value customers who expect more than generic emails and the occasional discount offers. We are partnered with a fully integrated digital solutions agency based in Cluj but working with clients on an international scale in he iGaming sector. They are looking for someone who understands lifecycle marketing, personalisation that feels personal and retention strategies that build long standing relationships with their customers. Reporting to the Head of VIP Marketing, the VIP Marketing Manager will own the VIP marketing strategy from onboarding through to retention, working closely with CRM, Data Science, Product and Analytics to make sure our VIP’s feel like they’re exactly where they belong - and that they stay that way! You will also use your analytical mindset for reporting on performance and reacting to the trends in the data to improve campaign performance. You’ll have the remit, resources and room to own the strategy and make an impact. The client offers a package that includes full healthcare, pension, travel wellness and learning budgets, meal tickets, hybrid working and a collaborative environment with colleagues who all thrive to be the best at what they do.   The successful VIP Marketing Manager will have: Previous experience in a similar in marketing in the iGaming / gambling sector Strong CRM and retention marketing experience A track record of implementing and managingdigital marketing programs in a multi-channel environment Familiarity with campaign testing, automation and personalization tools Exceptional negotiation, analytical and stakeholder engagement skills   Please note due to the nature of how the client operates the successful candidate must be a clear communicator in English and be able to travel internationally as and when required. If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on +44 7425 559 243. Adam #LI-AL1

  • Operations Specialist Cluj
    • Cluj office
    • Permanent

      Operations Specialist Cluj (hybrid) Permanent The Background We are partnered with an innovative iGaming consultancy based in Cluj. They are looking for several highly skilled Operations Specialist to perform a variety of tasks covering sportsbook, casino or risk where each Specialist will be assigned an area of focus on but also support the other functions. This will include understanding the operations for running a casino or sportsbook including duties like releasing games, lobby management ensuring Sportsbook information is up to date, investigate suspected fraudulent activities including collaborating with 3rd parties, assisting customer service with wager disputes and settlements and engaging with vendors regarding performance and contracts. You will also analyse sources and profiles to spot where offerings need to be corrected and monitor websites and forums to assist with company operations. This is an exciting opportunity for an ambitious individual with iGaming experience who is keen to work in a role covering multiple operations areas before progressing into one of the specialist areas. Please note this position will be done on a shift rotation basis that can include weekend, morning and late shifts.   You… In order to be a successful Operations Specialist you will have… Previous experience in a similar role connected to sportsbook, casino or product risk Broad knowledge of betting and industry trends Excellent reporting and analysis skills Adaptable, proactive and strong problem solving skills     If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on +44 7425 559 243. Adam

  • Office Administrator
    • San José
    • 23000
    • Permanent

    Office Administrator San Jose – office based Permanent $20,000 - $23,000 p/a   We are recruiting for a consultancy in Costa Rica who are opening a new office and are looking for an Office Administrator to join them. In this role you will support senior management in setting up a new office. This will include ensuring all policies and procedures such as Health and Safety are in place, purchase various office supplies, establish relationships with vendors, arrange travel for various employees and managing building maintenance requirements. You will work with various departments including Finance, HR and senior management to make sure they have the tools to do their jobs and that communication is clear and understood between them. This is an exciting opportunity to join a new business that is going to grow rapidly and you will be able to make a real difference in shaping the set up of the business.   To be an Office Administrator you will have… Previous experience in a similar administrative role in a fast paced environment Excellent communicator and use to managing relationships with senior stakeholders Highly organised and patient with an open minded approach to work   If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on +44 7425 559 243. Adam

  • SEO Specialist
    • Halifax
    • Permanent

      SEO Specialist Halifax, NS Hybrid (2 days a week in office)   We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities who are seeking an experienced SEO Specialist to join their team. As part of a specialized digital marketing team, you will take ownership of SEO strategy for a major brand, working directly within the marketing team while collaborating with expert SEO specialists. This isn't your typical agency role – you'll be deeply embedded in one brand's growth journey while having the support and expertise of the dedicated SEO team. Responsibilities Own Complete SEO Strategy for Your Brand: You'll become the dedicated SEO expert for a major brand, developing and executing comprehensive strategies that drive organic growth and revenue. Working directly within the client's marketing team, you'll present findings, forecast performance, and guide strategic marketing decisions while maintaining close collaboration with our internal SEO specialists. Optimize for AI-Driven Search Evolution: Your days will involve optimizing content and technical elements for AI-generated search results, featured snippets, and emerging search technologies. You'll stay ahead of algorithm changes and implement strategies that position your brand for success in the evolving landscape of AI-powered search engines. Drive Technical Implementation and Performance: Working together with SEO tech team you'll conduct comprehensive technical audits, identify optimization opportunities, and implement solutions that deliver measurable organic growth. You'll test and implement different approaches to site structure optimization and SEO content strategies, developing semantic clusters that improve topical authority and user experience. Working with development teams and technical partners, you'll ensure optimal site performance while maintaining best practices across all technical SEO elements. Manage Multi-Site and International SEO Strategies: You'll oversee SEO strategy across multiple website properties within your brand portfolio, including main sites, dedicated blog platforms, and specialized landing page sites for paid media integration. As the brand operates in international markets, you'll develop and implement multi-lingual and multi-regional SEO approaches, ensuring consistent optimization standards while adapting to local market requirements and search behaviors. Solve Search Visibility Challenges: You'll analyze and troubleshoot underperforming thematic clusters with poor search visibility, identifying root causes and implementing targeted solutions to improve rankings. This involves deep-diving into content gaps, technical barriers, and competitive positioning to develop strategic approaches that restore and enhance organic performance for challenging keyword clusters. Deliver Multi-Level Reporting and Analysis: You'll create comprehensive reports for different stakeholder levels, from detailed technical analysis for marketing teams to executive summaries for C-level leadership. You'll track and report on all key SEO metrics including organic rankings, traffic growth, customer acquisition costs, conversion attribution, and revenue impact. Your analysis will provide actionable insights for strategic decision-making across all organizational levels. Lead Cross-Department Collaboration: You'll work daily with diverse teams to ensure SEO success: partnering with content teams on optimization strategies, collaborating with conversion specialists on landing page performance, coordinating with paid acquisition teams on keyword alignment, and supporting broader marketing initiatives. This cross-functional collaboration ensures SEO considerations are integrated into all digital marketing efforts and business decisions. Manage SEO Budget and External Partnerships You'll oversee SEO budget allocation and manage relationships with external agencies specializing in link building, editorial outreach, and digital PR campaigns. You'll evaluate agency performance, negotiate contracts, and ensure all external SEO initiatives align with brand objectives while delivering measurable results within allocated budgets. Qualifications Essential Experience 4-6 years of hands-on SEO experience with proven track record of growing organic traffic and conversions Demonstrated success in website promotion with measurable results and case studies Experience working embedded within marketing teams and cross-functional collaboration with content, conversion, and paid acquisition teams Strong understanding of modern SEO practices including AI optimization and emerging search technologies Proven ability to create reports and communicate findings to stakeholders at all organizational levels Technical Expertise That Matters Advanced knowledge of technical SEO principles and implementation across various website platforms Proficiency with professional SEO tools (Ahrefs, SEMrush, Moz) and technical audit platforms Working understanding of HTML, CSS, and basic programming concepts for technical guidance Experience with analytics platforms and creating executive-level performance reports SEO budget management and vendor/agency relationship management experience Modern SEO Skills Expertise in AI optimization including content optimization for AI-generated search results Understanding of E-A-T principles and how they impact search performance Knowledge of Core Web Vitals, page experience, and technical performance optimization Experience with schema markup, structured data, and emerging search features Proficiency in semantic clustering and topical authority development Experience managing external agencies for link building, editorial outreach, and digital PR campaigns Multi-site SEO strategy experience including blog platforms and landing page optimization Understanding of multi-lingual and international SEO considerations   This is a fantastic opportunity to join a growing agency based in Halifax! The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, RRSP contributions, wellness allowance and much more! If this sounds like the ideal position for you then apply today!   Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.    

  • Conversion Manager / CRO Manager
    • Manchester
    • Permanent

    Conversion Manager / CRO Manager Full Time Manchester (Hybrid) Are you a self-motivated CRO Manager, with strong performance marketing skills, a creative eye and a customer centric approach? In this role you'll lead the conversations around the design, implementation & evaluation of activities that increase conversions of new and existing customers. You'll be focused on maximising the commercial returns for the business, by briefing internal resource such as UX/UI, Engineers/Devs, Digital Marketers, SEO and more.  You'll thrive on being a true subject matter expert for all things conversion rate optimisation. The Job... As Conversion Rate Optimisation Manager (CRO Manager), you'll play a key role in the Marketing team. As someone who knows how to engage incoming prospects and existing customers & uses performance data to design new solutions that drive conversion lift, you'll be a natural experimenter.    It’s a full-time role, with flexible hours. You'll be in the modern Manchester office 2 days a week, with the rest of your work conducted remotely. You'll be responsible for: - Owning specific KPIs within defined areas of influence in the conversion funnel. - Working closely with other teams to ensure that the first purchase customers experience is optimised for conversion performance.   - Leading the strategy and then the design, implementation and measurement of the brand’s acquisition conversion optimisation roadmap and activities.   - Identifying and analysing conversion metrics & KPIs from high value and/or high volume sources and providing the conversion journeys that allow them to realise maximum contributions to business outcomes. - Diving deep into conversion performance to generate recommendations and driving A/B & multivariate testing, new landing page builds, new conversion journeys, and unique digital engagement experiences.   - Aspiring to attain the highest level of optimisation agility and velocity possible whilst focusing on both marketing & commercial outcomes. - Mastering how the brand communicates with prospects (targeting & personalisation) to deliver the best content, journeys, and experiences to increase conversions.  - Working closely with other marketing teams (Affiliates, SEO, traditional media, digital media, social media, and referrals), staying abreast of all distribution efforts that drive awareness and generate traffic and collectively ensuring the brand is meeting or exceeding new customers acquisition targets.  - Following cohorts through first purchase, and into lifecycle monitoring customer behaviours and KPIs, providing recommendations to other marketing teams and business units to shape current and future marketing mix.  - Planning your activities thoroughly and forecasting how these efforts will impact business outcomes.   - Delivering executive-level reports that convey complex analytical findings in a concise manner. - Documenting key learnings, big wins, and misses, in company wiki and jira spaces to grow the businesses intellectual property.    About You... As the CRO Manager / Conversion Rate Optimisation Manager you’ll be joining a dynamic and growing digital marketing agency with an exciting international client base. With a focus on growth and people, the agency upholds a culture of humility, ownership, ambition and collaboration. Here's some of the key experience you'll need to demonstrate: - 5+ years of digital marketing experience in a performance focussed role.  - Successful track record of ideating, implementing and scaling CRO (Conversion Rate Optimisation) programs.  - Strong customer centric approach to optimisation, leveraging your added experience or understanding of UX, UI and digital design for conversion best practices.   - Experience with industry leading optimisation tools such as, or similar to: Optimizely, Google Optimize, Omniconvert, Unbounce etc.  - Ability to manipulate performance data independently, interpret, then present that data in engaging and meaningful ways.  - Ability to manage and prioritise multiple projects simultaneously within a complex organisation.  - Excellent negotiation and relationship building skills. - The ability and willingness to be able to travel internationally. The Company... This is a digital marketing business enjoying hyper-growth at the moment. They are experts within the entertainment sector, and for an analytical and strategically-minded Conversion Rate Optimisation Specialist, this represents a great opportunity to think outside of the box and get involved in the types of CRO projects you won't be able to, elsewhere.  They also have a track record of promoting from within, so as more brands come online, more opportunities for promotion prospects will naturally appear. In addition to an attractive salary DOE, some additional benefits include; - Private health cover - Death in service benefit - Pension - Various discounted products and services Want To Apply? We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.

  • Marketing Executive
    • Bolton
    • 34000
    • Permanent

    Marketing Executive £30000 - £34000 Full Time Bolton (Hybrid) An established leader in the kitchen and bathroom sector is seeking a creative and driven Marketing Executive to join its busy multichannel marketing team. This role offers the chance to make a significant impact, leading engaging social media campaigns while contributing to broader marketing initiatives. The Job... As Marketing Executive, you’ll be at the heart of the brand’s digital presence, creating and executing content that inspires, informs, and drives sales. You’ll collaborate closely with internal teams, external agencies, and creative partners to deliver campaigns across Instagram, Facebook, LinkedIn, Pinterest, and TikTok. From concept through to scheduling and reporting, you’ll ensure every piece of content aligns with brand values and supports business objectives.   It’s a full-time role and you'll enjoy hybrid working, with a mix of collaborating with colleagues in the office and remote working from home. There will also be fairly regular trips to their Wolverhampton showroom to shoot promos for product launches etc. You'll be responsible for: - Developing engaging, on-brand social media posts and campaigns, tailored to each platform. - Managing day-to-day social activity, scheduling, publishing, and monitoring performance. - Encouraging and managing user-generated content to strengthen community engagement. - Working with agencies for creative and PR support, ensuring an integrated marketing approach. - Contributing to wider marketing activities, including product launches, seasonal promotions, and content for printed publications and websites. - Analysing campaign results and present insights to the management team. About You... You’ll be an enthusiastic marketer with a creative flair, strong attention to detail, and a passion for social media. Here's some of the key experience you'll need to demonstrate: - 2+ years experience delivering multichannel marketing campaigns. - Proficiency with social media tools such as Hootsuite or Meta Business Suite. - Strong copywriting and proofing skills, with creative writing experience for blogs or newsletters. - Experience with Canva and Adobe InDesign (advantageous but not essential). - A proactive, dynamic approach with the ability to manage multiple projects simultaneously. The Company... This is a market-leader in supplying bathrooms, appliances, sinks and taps, providing the highest quality products and service to the retail market. They're undergoing a significant period of growth, and are financially very stable with their large parent company operating across 3 continents and 7 countries. You'll be working alongside a small but perfectly formed, friendly, supportive, and motivated team, and as the business continues to grow, there is plenty of scope for career progression. In addition to an attractive salary of £30k - £34k DOE, some additional benefits include; - 22 days holiday plus bank holidays (increases with length of service). - Day off for birthday. - Holiday purchase scheme (buy up to 5 additional days). - Cycle 2 work scheme. - Discounted gym membership. - Free eye tests at Specsavers. - EAP (Employee Assistance Program). - Life insurance policy. - Hot and cold drinks and free fruit.   Apply Now! We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.

  • Accounting Clerk
    • Montreal
    • Permanent

    Accounting Clerk   Montreal (Remote)   Our client is seeking a highly organized and detail-oriented Accounting Clerk to join their dynamic team. The role involves managing both Accounts Payable and Accounts Receivable, including timely processing of supplier and customer invoices, obtaining necessary approvals, and maintaining accuracy in line with contracts and accounting standards. Responsibilities also include conducting weekly bank reconciliations across multi-currency accounts, generating various financial reports, and addressing discrepancies in coordination with the team. Additionally, the position supports the month-end process by preparing reliable financial reports and ensuring all transactions are accurately recorded.   Responsibilities   Accounts Payable Daily email checking of accounts payable emails Timely and accurate entry of supplier invoices in to accounting software Ensure invoice details are accurate as per contract stipulations Ensure relevant approvals are obtained prior to payment/processing Work actively with the team to assist them in resolving invoice discrepancy issues Responsible for producing a weekly report of payables to be processed Weekly payment posting into accounting software Maintain documentation of policies and procedures Provide various reports Reviewing aged payables list   Accounts Receivable Creating AR invoices Recording AR Invoices in accounting database Reviewing and posting payments received for open AR invoices Review aged receivable list and monitor status   Bank Reconciliation Run weekly bank reconciliation reports for multi-currency accounts Ensure accuracy of bank reconciliation in accounting software   Month End Preparation of timely and reliable monthly accounts package     Qualifications     2+ years’ work experience in a related position Excellent verbal and written English communication skills to interface with vendors and team members Experience working under pressure Experience working with accounting and tax software as a desirable skill - such as Microsoft 365 Proficiency with MS Office – Word, Excel, Outlook Strong interpersonal skills Strong organization, multi-tasking, project coordination and administration skills Effective communication and strong relationship building at all levels, including stakeholders Attention to detail and a high degree of accuracy High level of integrity, discretion, confidentiality and accountability without directive Sound analytical thinking, planning, prioritization and execution skills An ability to work independently, as well as part of a cross-functional team A genuine motivation and willingness to learn and grow in the position     This is a fantastic opportunity to join a growing team.   The company offers a competitive compensation package, medical & health benefits and RRSP matching. If this sounds like the ideal position for you then apply today!    

  • Finance Manager
    • Montreal
    • Permanent

      Finance Manager   Montreal, QC   Remote       Role & Responsibilities   Financial Reporting & Analysis Work alongside the Management Accountant to prepare regular and ad hoc financial reports for the Treasury Operations Lead to support strategic decision-making. Review and validate financial data with the Management Accountant to ensure accurate and timely reporting across the client group. Financial Oversight Monitor the financial health of entities within the group, identifying areas of risk or improvement. Review and sign off on monthly financial close processes, including reconciliations and journal entries. Banking & Fund Flow Design Assist in the setup of fund flow structures to support business needs. Ensure banking solutions align with business operations and treasury strategy. Budgeting & Forecasting Review annual budgets and financial forecasts submitted by business units, providing insights and recommendations. Collaborate with the Management Accountant to monitor actual performance against budget and forecast, supporting variance analysis and commentary. Operational Finance Support Collaborate with Business Managers to support operational finance needs, including cost tracking, planning, and decision support. Review accounts receivable (AR) invoices to ensure accuracy and consistency with contracts and policies. Policy & Controls Compliance Ensure that finance policies and procedures are being adhered to across all clients. Monitor and enforce strong internal controls to safeguard company assets and maintain compliance with regulatory requirements.   Qualifications & Educational Requirements Bachelor’s degree in Finance, Accounting, or related field (CPA or equivalent qualification preferred). Minimum of 5 years' experience in a finance or accounting role, with at least 2 years in a managerial or senior analyst capacity. Preferred Skills Excellent verbal and written English communication skills to interface with vendors and team members Experience working under pressure Experience working with accounting and tax software as a desirable skill - such as Microsoft 365 Experience in budgeting, forecasting, and financial reporting. Familiarity with treasury operations, banking relationships, and internal controls. Proficiency with MS Office – Word, Excel, Outlook Strong interpersonal skills Strong organization, multi-tasking, project coordination and administration skills Effective communication and strong relationship building at all levels, including stakeholders Attention to detail and a high degree of accuracy High level of integrity, discretion, confidentiality and accountability without directive Sound analytical thinking, planning, prioritization and execution skills An ability to work independently, as well as part of a cross-functional team A genuine motivation and willingness to learn and grow in the position   This is a fantastic opportunity to join a dynamic business offering flexible working and a collaborative and innovative environment.   The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, RRSP contributions, and much more! If this sounds like the ideal position for you then apply today!   Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.    

  • Head of Publishing - Commercial
    • Cape Town
    • Permanent

    Head of Publishing - Commercial Cape Town | Full-time | Hybrid A high-growth digital entertainment business is seeking a visionary Senior Marketing & Monetisation Lead to take full ownership of commercial growth strategies across multiple online platforms. This senior leadership position offers the chance to shape acquisition, engagement, and conversion across a diverse portfolio in one of the fastest-evolving areas of the digital economy. The Role You’ll design and execute innovative strategies to maximise traffic, high-value conversions, and long-term revenue. Leading both established marketing channels and the growth of unique, in-house consumer platforms, you’ll harness emerging technologies, advanced analytics, and creative campaign thinking to deliver measurable results. Your remit will include: - Crafting forward-thinking acquisition and retention strategies across SEO, PPC, social, influencer, and content-led channels. - Optimising the entire user journey — from first interaction through to conversion and lifetime value. - Analysing audience behaviours to inform campaign design and commercial decision-making. - Building strategic partnerships with relevant industry players and technology providers. - Managing budgets with a clear focus on ROI while fostering creativity and a data-first culture within the team. About You You’ll be a commercially-minded marketing leader with: - Significant senior-level experience in performance marketing for high-traffic consumer platforms. - A proven track record of delivering measurable growth in acquisition and monetisation. - Hands-on expertise across multiple marketing disciplines, including SEO, paid media, CRO, and content strategy. - Strong leadership skills, with the ability to inspire cross-functional teams. - A deep interest in emerging digital trends and online audience behaviours. - A strong background in either affiliate marketing and / or monetising online media publications. Why Join? This is an exceptional opportunity to take the lead in a high-impact, commercially critical role — with the freedom to innovate and the platform to influence strategy in a rapidly expanding sector. If you’re ready to bring your creativity, commercial acumen, and strategic leadership to a cutting-edge digital business, we’d like to hear from you. Want To Apply? We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.

  • Paid Media Manager
    • Cape Town
    • Permanent

    Paid Media Manager Cape Town | Full-time | Hybrid Ready to take the reins of big-budget, high-performance campaigns? We’re on the hunt for a Paid Media powerhouse; someone who can turn clicks into customers, budgets into ROI, and strategy into standout results. If you live and breathe performance marketing and love seeing your work directly impact business growth, this role could be a great match. In this role, you’ll own the full paid media funnel, crafting strategies, launching campaigns, and optimising performance across Google, YouTube, Meta, TikTok, programmatic DSPs, and direct publisher buys. You’ll partner with creative, product, and data teams to deliver high-converting campaigns that scale. What you’ll do: - Lead multi-channel paid media strategy from planning to execution. - Build, launch, and optimise campaigns that hit acquisition and ROI targets. - Turn data into action—refining budgets, bids, targeting, and placements daily. - Partner with creatives to develop assets that convert and meet platform best practices. - Negotiate with vendors and publishers to maximise value and visibility. - Report on performance with clear insights and recommendations. - Stay ahead of trends, tools, and tech to keep campaigns sharp and competitive. - Work closely with BI and Analytics teams to optimise and report on performance. What you'll bring: - 3–5 years hands-on experience running paid media campaigns across Google Ads, Meta, TikTok, and programmatic platforms like DV360 or StackAdapt. - A track record of driving measurable results - CPA, ROAS, CTR, CPM, LTV are your second language. - Comfort with both the strategy and the nitty-gritty of campaign optimisation. - Strong collaboration skills—you work well with creatives, analysts, and product teams alike. - Data-driven decision-making with a knack for spotting opportunities others miss. Bonus points for: - Experience in fast-moving, performance-driven industries like iGaming, fintech, or e-commerce. - Advanced tracking and attribution knowledge (GTM, conversion APIs). - Expertise in custom audience targeting and brand safety best practices. Why you’ll love it... - Manage significant budgets and campaigns with real impact. - Enjoy a hybrid/flexible work setup in beautiful Cape Town. - Access top-tier tools, tech, and training to keep you ahead of the curve. - Be part of a collaborative, innovation-driven team that celebrates results. Want To Apply? If you’re ready to run campaigns that don’t just perform but dominate, we want to hear from you. We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.

  • GTS Executive 6m FTC
    • London
    • Permanent

      Global Translation Services Executive London - Hybrid 6 Month FTC   We are partnered with an innovative IT consultancy based in London but with a global presence who are leading advisors in their industry by creating lasting value for their clients. Due to growth within the business they are looking for a highly skilled Global Translation Services (GTS) Executive to join them on an initial 6 month contract with the option to extend. The GTS department is a client-facing and customer focused team where in this role you will oversee the end-to-end process across a wide range of language related content requests.   In this role you will take receipt of translation orders and effectively schedule resources to ensure that deadlines are prioritized and met. This will involve working with translators and actively managing 3rd party vendors for translation, copywriting, copyediting and posting work. You will ensure vendor performance meets our expectations and that department standard operating processes are adhered to at all times. It will be key for you to provide excellent customer service to global clients and build productive relationships, ensuring professional and customer focused communication at all times.   This is an exciting time to join a company where you get to cover new business growth where you will have a diverse workload in a fast-paced environment. You… In order to be a successful Global Translations Services Executive you will have… Previous experience in a similar role working in language related operations Excellent interpersonal and communication skills with a professional and diplomatic approach Highly organised and strong attention to detail with the ability to prioritise in a time sensitive environment Customer service mind-set Communication skills in additional languages would be highly advantageous     If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on 07425 559 243. Adam

  • Content Marketing Specialist
    • Manchester
    • Permanent

    Content Specialist Digital Marketing Agency Manchester / Hybrid Content Specialist / Digital Marketing Agency / International clients / 25 days holiday per year plus bank holidays / Flexible working / Private health care / Enhanced maternity and paternity packages / Access to discount and reward portals The Marketing Content Specialist is responsible for managing the brands’ online presence by working closely with stakeholders to plan and edit engaging content across a variety of mediums and customer segments. The focus of this role is to curate and distribute relevant content to attract, acquire and maintain customer engagement. You are detail and results-driven, team-spirited, skilled and imaginative, who can identify customer needs through research, reporting and experimentation in order to drive profitable customer action and meet marketing objectives. Responsibilities You will be responsible for following tasks: Assist teams and stakeholders in ensuring the execution of brand strategies. Executing the brand content marketing strategies across the customer lifetime journey. Collaborating with agencies to produce high quality content and creative assets. Writing, editing and/or refining digital copy. Delivering strong, engaging content to clients. Planning content calendars with agencies. Revising and optimizing dated content using information gathered in SEO research. Analyzing web metrics for overall success of different content and developing plans to optimize them. Creating content distribution network with other marketing verticals. Performing audits on site usability, usefulness, content, and branding from a user POV Publishing digital content through a CMS. Ensure our content has a consistent tone of voice, visual communication style, and brand adherence across all touch points – working continuously within existing and expanding brand guidelines. Requirements: Strong knowledge of the latest content marketing trends Experience with content writing and ad copy writing Knowledge of SEO fundamentals, adhering to the latest Google algorithms Familiarity with how to distribute content through social media Video content ideation and execution Experience managing vendors Detailed reporting skills to demonstrate content ROI Ability to work within and groups as well as autonomously Experience managing budgeting   This role would suit someone who'd looking to make an impact not only on their career but the development and growth of the clients / brands to help drive the growth strategy for these newly acquired clients.  Operating on a hybrid model with a 2/3 days a week in the office in Manchester.  If this sounds like the ideal opportunity and you'd relish the challenge, then apply with an up to date CV. Dave #LI-DO1      

  • Producer
    • Škocjan
    • 240000
    • Permanent

    Producer Cluj Permanent 240,000 - 280,000 RON p/year (Gross)   We are looking for a passionate, motivated and highly collaborative Producer to join the Marketing team of a Creative Agency we are working with in Romania. Assisting the Producer Team Lead, the Producer is a creative problem solver who can proactively manage the planning, road mapping and delivery of marketing projects whilst managing shifting priorities and ensuring all SLA’s are met. As part of the role you will keep track of progress to proactively flag deliverables at risk of missing deadlines and identifying potential conflicts or roadblocks whilst managing processes in JIRA and Confluence. The Producer bridges the gap between the marketing strategists and the operational team so it is important that you are able to maintain strong working relationships with both internal and external stakeholders.   The successful candidate will have: A degree (or equivalent) within a relevant marketing subject Experience in a similar role where you have gained a good understanding of marketing best practices A passion for creative problem solving Excellent communication, organisation and stakeholder engagement skills Jira and Confluence software skills   Please note due to the nature of how the client operates the successful candidate must be a clear communicator in English and be able to travel internationally as and when required. If you are interested to find out more please apply for the role with an up to date copy of your CV.  Adam #LI-AL1

  • Head of Marketing
    • Cluj-Napoca
    • Permanent

    Head of Marketing Full Time Cluj-Napoca, Romania (Hybrid) Working with exciting brands across the entertainment sector, you'll be supporting the development of the overall marketing strategy, with a view to driving growth for your brand through excellent marketing execution. If you have a strong, hands-on, performance marketing background, with a real appreciation of how all areas of marketing interlink for a successful multi-channel approach, this role will offer you the perfect blend between marketing strategy, multi-channel marketing deliverability, campaign analysis, and cross-department relationship building and stakeholder management. All within an exciting growth sector that rewards creativity and a strong customer experience. The Job... Supported by a squad of specialists across disciplines including social media & content, retention & loyalty, VIP marketing, conversion optimisation, SEO, affiliates, and more, it'll be on you to develop the overall marketing strategy and driving growth and marketing performance. You'll be responsible for: - Partnering closely with shared services such as acquisition, to execute across their paid, earned and owned channels. - Leading the development and execution of an integrated marketing plan to deliver against commercial priorities. - Continually optimising performance across the marketing mix and delivering insights and opportunities to the commercial lead and working closely with the commercial team to define priorities and assist with specific go-to-market activities. - Creating and controlling the brand’s marketing budget with effective and accurate forecasting and spend. - Evaluating marketing activities to track the effectiveness of each investment. - Monitoring KPIs, verifying against market trends, and suggesting pivots to strategies when needed. - Ensuring a high quality and a 360-approach in execution of marketing plans and communicating the brand’s vision and mission across all channels.  - Aligning with agencies when needed (PR, Advertising, Creative, Media). - Modelling behaviours, regularly leveraging marketing insights data to inform marketing planning and optimisation opportunities. - Partnering with Marketing Operations to ensure all marketing execution is properly set up in systems and tools for tracking / reporting. - Leading the brand stewardship, ensuring legal compliance and adhering to brand standards in all executions. About You... You'll be a high performing all-round marketer, with particular success across performance marketing. You'll be at home in a fast-paced environment, spinning plenty of plates at the same time.   Here's some of the key experience you'll need to demonstrate: - 5+ years of marketing experience in a similar "Head of" role. - Minimum 1-2 years experience in brand management. - Comfortable with high-level, strategic thinking, and hands-on implementation, with close attention to detail. - Experienced within a highly commercial environment, with a deep understanding of growth metrics and KPIs, and strong instincts for where the greatest gains, at the fastest speed, can be made. - Budget management experience with strong analytical skills, financial skills and P&L understanding. - Capability to analyse data, drawing conclusions to provide key insights and action plans. - Highly organised with keen prioritisation skills to effectively manage marketing activity roadmaps. - Strong negotiation skills and experience with vendor management. - Experience in both traditional and digital advertising. - A keen understanding of social media and community management. - Excellent relationship building and influencing skills. - Ability to travel to and from Cyprus (likely a week a month for at least the first few months to support a handover) The Company... This is a digital marketing business enjoying hyper-growth at the moment. They are experts within the entertainment arenas. The Head of Marketing position is a key role within the business, and you'll have the chance to work within teams and on the types of brand projects you won't be able to anywhere else. They also have a track record of promoting from within, so as more brands come online, more opportunities for promotion prospects will naturally appear. In addition to an attractive salary DOE, the company also provides flexible hybrid/remote working, along with exciting future prospects. Some additional benefits include; - Private health cover - Dental plan - Eye glasses  - 7 Card - Learning Opportunities - Pension - Various discounted products and services Want To Apply? We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.

  • Operations Specialist
    • St Julians office
    • 40000
    • Permanent

    Operations Specialist Malta (hybrid) Permanent €27,000 - €40,000 p/a depending on experience The Background We are partnered with an innovative iGaming consultancy based in Malta. They are looking for several highly skilled Operations Specialist to perform a variety of tasks covering sportsbook, casino or risk where each Specialist will be assigned an area of focus  on but also support the other functions. This will include understanding the operations for running a casino or sportsbook including duties like releasing games, lobby management ensuring Sportsbook information is up to date, investigate suspected fraudulent activities including collaborating with 3rd parties, assisting customer service with wager disputes and settlements and engaging with vendors regarding performance and contracts. You will also analyse sources and profiles to spot where offerings need to be corrected and monitor websites and forums to assist with company operations. This is an exciting opportunity for an ambitious individual with iGaming experience who is keen to work in a role covering multiple operations areas before progressing into one of the specialist areas. Please note this position will be done on a shift rotation basis that can include weekend, morning and late shifts.   You… In order to be a successful Operations Specialist you will have… Previous experience in a similar role connected to sportsbook, casino or product risk Broad knowledge of betting and industry trends Excellent reporting and analysis skills Adaptable, proactive and strong problem solving skills     If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on +44 7425 559 243.

  • 3D Designer
    • Leeds
    • 30000
    • Permanent

    3D Designer Leeds based agency / onsite 5 days a week £30k + Benefits   3D Designer / Leeds based agency / Private Healthcare / Annual Bonus (non contractual) / 5 days a week onsite / International Clients   The 3D Designer will be joining a highly established agency working with some of the biggest brands in the retail space. Creating thought provoking 3D concepts to be carried through to production for in store advertising, experiential and spacial designs that drive delivery for customers.  Reporting into the Creative Director, the 3D Designer will: Designing 3D POS concepts from brief to production Producing hand sketches, 2D/3D visuals, mock-ups, cutter guides, and production layouts Collaborating with internal stakeholders to deliver high-quality, on-brand solutions Estimating materials and timelines in partnership with the Operations Manager and Creative Director Ensuring all designs are feasible for manufacture and meet client specifications Managing your own workload and deadlines effectively   The ideal candidate will have: 2/3 years of experience in 3D POS design within a busy studio environment Proficiency in: ArtiosCAD or similar CAD software SketchUp Pro or equivalent 3D modelling tools Adobe Creative Suite  Strong creative and critical eye for detail Excellent communication and collaboration skills Ability to work independently and as part of a team   This is a fantastic opportunity for someone early on in their career to join a fast paced and exciting design agency environment with the chance to work on major international clients. If this sounds like an ideal position for you, then apply with an up to date CV and Portfolio of work. Dave #LI-DO1

  • Senior Accountant
    • Halifax
    • Permanent

    Senior Accountant Halifax, NS Hybrid (2 days a week in office)   We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities who are seeking an experienced Senior Accountant to join their team.   Responsibilities Responsible for Month-End closing; preparation of timely and reliable monthly accounts package Supports accounting management, assist with internal controls, and prepares financial reports Assist with preparing quarterly budget Responsible for assisting with the day-to-day accounting functions. Take control of all transactional matters including posting of vendor invoices, employee expenses, sales invoices and bank transactions into finance platform Filing Monthly sales Tax submission Run bank reconciliation reports for multi-currency accounts Preparing and posting journals such as prepayments, accruals, cash entries, intercompany entries, expenses and others Responsible for Account Payable and Receivable: Recording, monitoring, reconciling Preparation of weekly payment Maintain department files and databases Provide various reports as needed Qualifications Minimum of a Bachelor's Degree in Accounting Minimum of 6+ years of experience in similar role Experience working in a multinational company Excellent critical thinking skills Strong analytical and problem-solving skills Knowledge of accounting software D365 and Sage is a plus   This is a fantastic opportunity to join a growing agency based in Halifax! The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, RRSP contributions, wellness allowance and much more! If this sounds like the ideal position for you then apply today!   Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.

  • Business (Operations) Manager
    • Montreal
    • Permanent

      Business (Operations) Manager   Montreal (Remote)   Our client is seeking an experienced Business (Operations) Manager to join their growing team. In this role you will be responsible for supporting the Head of Business Solutions, with providing Guardrails, documentation and consultancy to a network of operating companies and end to end management from creation, corporate setup, acquisition of bank account, client pipeline, flow of funds, “shop front” setup, substance management and all connected activities. Your primary focus will be on executing the strategy for all aspects of business management to create a seamless and efficient process for our clients to operate in a global environment.   Responsibilities   Group Management   Support creation of any new entities Client management & pipeline Flow of funds Substance management Business operations   Corporate Network Support Support clients to define the substance of each network, its individual companies, and the relationships between them. Collaborate with stakeholders to establish effective communication channels and ensure alignment with individual business goals and narratives. Create directives, process and documentation for the above & for business strategy   Substance Roll out & maintain a substance scorecard for entities under management and support to get each entity to 100% Collaborate with operational owners to develop and execute online and physical presence that aligns with brand objectives.   Client Enablement Collaborate with cross-functional teams to identify and implement improvements to the corporate builds. Collaborate with spend networks team to develop unified systems that can easily deliver client-friendly processes as well as insightful data.     Qualifications   Proven experience in operational management Exceptional communication and interpersonal skills for building and maintaining relationships Familiarity with procurement process and financial management “Can-do” attitude, who can get amongst the weeds Outstanding organizational and time management skills Excellent stakeholder management skills with the ability to manage up effectively Discretion and confidentiality Willingness to travel overseas as required     This is a fantastic opportunity to join a growing team.   The company offers a competitive compensation package, medical & health benefits and RRSP matching. If this sounds like the ideal position for you then apply today!  

  • Social Media Account Manager
    • Halifax
    • Permanent

    Social Media Account Manager (1 year contract)   Halifax, Nova Scotia   Hybrid (2 days a week in office)   We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities. They are currently seeking an experienced Social Media Account Manager.   As the successful candidate, you know that there is more to social media marketing than trying to execute viral content. Different social platforms have different user consumption behaviors, and you can help define the right strategy for the right medium for the right audience type and guiding your agency partners through execution of those plans. You have a proven track record of identifying social media marketing opportunities and can, from idea to action, lead your agency to campaign development and execution by social touchpoint. Reporting into the Social Team Leader, you will have proven creative, strategic and communications skills with dedicated experience growing international social media accounts and possess knowledge of social marketing principles.   As the Social Media Account Manager on the marketing team, you will have demonstrated the ability to collaborate seamlessly with other squad stakeholders; Demand Generation, Conversion Optimization, Search Engine Optimization, Content Marketing and Creative Services. You believe in collaborating with and supporting your brand squad, and are constantly striving for ways to improve results.   Responsibilities   Support your squad in creating, managing and executing social strategies by guiding the overall brand initiatives into campaigns on appropriate social media channels. Ensure your social agency to create, curate, develop and manage social content (digital images, photography, video and copy). Oversee proof-reading and approval of monthly social calendars, adhering to the client’s brand voice and tone. Development of social media playbooks and posting calendars for our client to ensure continuity of efforts and deploying central thematic stories. Review monthly/quarterly/annual reports and planning and be able to respond to any questions about the plans to senior management. Oversee the deployment of influencer marketing strategies that expand user base and create excitement. Contribute to the development of meaningful, shareable content that incites action and engagement on social channels. Look for non-traditional opportunities for brand distribution (podcasts, events, forums, etc.) Collaborate closely with content and SEO team leads for unified distribution of content and link building opportunities on social. Maintain up-to-date analytics and reports on all social accounts, with continuous optimization toward key audiences and objectives. Daily monitoring and engaging within social agency, with continuous optimization and recommendations. Conduct ongoing competitive intelligence analysis. Ongoing analysis of social data and metrics; issuing weekly, monthly and yearly reports and executing appropriate strategies and recommendations for improvement. Creating benchmarks and forecasts by campaign. Keeping abreast of industry trends, insights, topics and best practices. Weekly one-one sessions with other social specialists, and regular squad meetings to share updates and best practices. Trouble-shooting issues when they arise, seeking the best solution for the client. Social listening monitoring through Talkwalker to track brand sentiment, identify influencers, and provide insight to senior management. Social vendor sourcing and onboarding where required. Business case support and reviews before sending to commercial for approval. Act as point of brand contact during site outage issues if they occur. Work with the CS team to support customer satisfaction. Support efforts on expanding brand community initiatives. Work with teams on identifying press release opportunities. Desirable but not necessity: Influencer management.   Qualifications   4+ years in a similar capacity with a medium to large scale Marketing organization. Bachelor’s degree or equivalent work experience. Agency management experience and sports knowledge are considered a huge advantage. Knowledge of all social media platforms (including Facebook, X, Instagram, TikTok, Snapchat, Pinterest and YouTube). Demonstrated experience with social media content creation across various channels and media types. Experience building and growing brands on social media. Strong track record of managing resources including budgets and personnel. Ability to prioritize tasks in a fast-paced environment. Motivated individual, comfortable with rapid changes. Experience managing multiple projects at the same time and proven time management skills. Regular, consistent and punctual attendance. Able to work nights or weekends/variable schedule when necessary if social media emergencies arise.   This is a fantastic opportunity to join a growing agency based in Halifax.   The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, wellness allowance and much more!   If this sounds like the ideal position for you then apply today!   Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.

  • Mobile Propositon Manager
    • Cape Town
    • Permanent

    Mobile Proposition Manager Cape Town Permanent We are partnered with a creative Marketing agency in South Africa who implement smart strategies for their clients that result in measurable growth. They are a growing organisation who dig into the detail of data to help their clients grow their business.  We are looking for a Product Manager to join them focused on mobile propositions where you will spearhead the management of their clients brand expansion into mobile channels. In this role you will: Oversee product roadmapping, development, and execution to successfully launch mobile applications. Conduct traffic volume and competitor research across different geographies using tools such as Appmagic.rocks. Analyse trends, release patterns, and competitor activity in the App Store and Google Play Store. Develop FRPs (functional requirement proposals), concept documents, and product specifications. Ensure all apps comply with App Store/Google Play guidelines, perform internal QA, and manage data tagging/tracking for conversion. Define and track KPIs, usage analytics, and user feedback, ensuring continuous optimisation. Work closely with BI, marketing, SEO, affiliates, and external development partners. Prepare clear reports and presentations to communicate insights and recommendations to stakeholders across multiple time zones.   This is a rare opportunity to join a business at the early stages of its growth, helping to shape mobile product strategy, drive innovation, and influence how apps are taken to market.   The successful candidate for the Mobile Proposition Manager role will have: Previous experience in Product Management and driving growth for mobile applications Deep knowledge of mobile apps and web based products including Apple app store and Google play store Strong understanding of API’s, SDK integrations, data tracking systems and platform-specific compliance constrains An inquisitive nature and a creative approach Highly skilled in creating reports and presentations   If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on +44 7425 559 243. Adam #LI-AL1  

  • 3D Designer / Artist
    • Permanent

    3D Designer / Artist Cape Town, South Africa Digital Marketing Agency / Hybrid working / International clients / Growing team and agency   The 3D Designer / Artist will be joining a new and emerging Digital Marketing Agency based in Cape Town, South Africa. Working across a range of international brands and clients, you'll be part of a group of innovative and forward thinking creatives and marketeers. You'll have the chance to help produce some new and exciting work and in tandum with teams in other locations across the Globe.  As the 3D Designer / Artist you will be take an active role in the development of concepts and the creation of digital assets, characters, objects and scenes. The ideal candidate will be multi-talented—proficient in industry leading 3D modeling tools and emerging AI tools—and bring a high level of creativity, versatility, and strategic thinking to this growing creative team.    Key Responsibilities: Lead the creation of 3D characters and environments for use in digital ads, social content, web visuals, and more. Interpret creative briefs and contribute to early concept development with visual storytelling and artistic insight. Model, texture, light, and render 3D assets with high visual fidelity and adaptability across formats. Collaborate closely with internal creatives to ensure assets support the campaign’s strategy and messaging. Stay on top of 3D design trends and emerging AI tools that can enhance or accelerate the creative process. Manage multiple projects at once, ensuring consistency, quality, and on-time delivery. Take ownership of projects and be responsible for the concepts, execution, and production of all campaign work assigned to your portfolio. Collaborate cross-functionally with internal teams and external partners to deliver compelling multimedia content. Basic skills in video production and motion graphics a plus. Requirements: Experience using a variety of 3D software such as 3DS Max, Blender, Maya, Sketchup, ZBrush, or others. Please include a list of tools and platforms you’ve worked with in your application. Good working knowledge of AI-powered creative tools (e.g., generative AI for 3D modeling, texturing, rigging, or animation) is a strong plus. Experience in video production, including editing, motion graphics, sound, and storytelling for digital platforms a plus. Must possess a strong sense of urgency, commitment to quality, and the ability to consistently think at a strategic level to maximize the conversion level of digital and multimedia assets. Previous experience in an ad agency, design studio, or similar fast-paced creative environment. University/College diploma or degree in Fine Art, 3D, Graphic Design, Multimedia Production, or a related creative field. Excellent English communication skills with the ability to clearly communicate ideas, concepts, and challenges. Positive, high energy, and motivated to learn and push boundaries. Deep understanding of the current competitive marketplace, design/media trends, and the ability to apply this knowledge to strong creative solutions.   If this sounds like the ideal role for you, then apply with an up to date Portfolio and CV showcasing your skills across 3D and Design.  Dave #LI-DO1

  • Portfolio Manager
    • Halifax
    • Permanent

      Portfolio Manager Halifax, NS Hybrid (2 days a week in office)   We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities who are seeking an experienced Portfolio Manager.   As Portfolio Manager you will be part of the Strategic Projects Group servicing our clients on programme and project delivery. You will take ownership of a portfolio of strategic programmes and projects. You will be accountable for a team of Project and Programme managers that will successfully deliver these initiatives, ensuring a consistent approach to best practices and ways of working.   You will act as a key point of contact for all Portfolio matters, and will ensure that stakeholders up to executive level have the information they need for informed decision-making. Visibility of project statuses across the Portfolio will be provided by you and your team. You will collaborate with clients and stakeholders to deliver impactful outcomes across the portfolio to realise business benefits.   You will partner with the relevant leadership team contributing to their success in delivery of the Objectives and Key Results (OKRs). You will demonstrate a growth mindset and will be willing to take on new challenges.   This role requires an experienced Portfolio Manager with a depth of experience in implementing strategy delivery, and creating a high performing team.   You are comfortable collaborating with, and managing teams in various locations, time zones and overseeing several concurrent programmes. You will be an excellent communicator, experienced leader, and have the confidence to challenge stakeholders where necessary. team.   Responsibilities Strategic Portfolio Management & Alignment Work closely with leadership to define and execute the portfolio strategy. Oversee portfolio delivery, ensuring that programs and projects are aligned with client needs, business objectives, and the broader organizational vision. Align portfolio delivery with enterprise-level goals, business needs, and customer priorities. Be accountable for producing and maintaining a Portfolio Roadmap that clearly shows in-flight and planned activities; and available capacity at team level. Facilitate decision-making and prioritization to ensure the most strategic initiatives are being executed according to agreed objectives Lead the delivery of key strategic programs within the portfolio, ensuring successful execution and value realization for the organization Ensure cross portfolio dependencies and risks are understood, communicated and managed Proactively challenge stakeholders to ensure all initiatives in the portfolio remain in line with business goals Stakeholder Engagement & Communication Serve as the primary point of contact for all portfolio-related communications, ensuring senior stakeholders are kept informed of developments, risks, and dependencies. Lead regular portfolio reviews with internal and external stakeholders (where relevant), providing clear updates on key developments and ensuring the alignment of stakeholder expectations. Build and maintain strong relationships with senior stakeholders, advising and influencing key decisions across the organization. Ensure clients and stakeholders are aware of ways of working within project management and serve as a source of education on our project management frameworks and best practices Governance, Risk & Performance Oversight Establish and enforce governance standards for portfolio, program, and project activities. Oversee RAID (Risks, Assumptions, Issues, Dependencies) management across the portfolio. Monitor portfolio performance using KPIs/metrics and take action as necessary to optimize outcomes. Provide portfolio reporting on projects and programme status, highlighting interdependencies and shared risk Team Leadership & Continuous Improvement Manage and coach project and program managers to ensure successful delivery within the portfolio. Foster a culture of continuous improvement, identifying and implementing efficiencies and enhancements to portfolio management practices. Ensure the team has the capacity and skills required to meet the portfolio demands, promoting learning and development. Set and drive team OKR’s in line with organizational goals and individual development Drive innovation in project management through continuously updating frameworks to account for organizational changes as well as industry best practice Qualifications 10+ years of relevant programme and project management experience, ideally with 2+ years as a portfolio manager Strong leadership skills, with a focus on ensuring cross portfolio understanding and delivery Experience in change management initiatives and conflict resolution Personable character and exceptional communicator – ability to communicate at the highest level (Written, Spoken and Presentation), provide empathetic feedback, challenge and influence others. Line management experience leading and coaching a team of Project and Programme Managers. Very strong stakeholder management skills. Credible and persuasive, with a focus on collaboration and influence Proven ability to proactively manage time effectively, to switch context and be adaptable to change. Ability to learn quickly, work independently and in a team setting Highly organised and skilled at coordinating efforts between multiple teams across multiple time zones Ability to build strong relationships across the business, with clients, project teams, and 3rd party vendors Exceptional project management skills, extremely organized Experience working with both Agile and Waterfall methodologies Experience working with 3rd party vendors Strategic and creative thinking is valued Project Management qualification required (PMI/Prince 2/ITL) Fluent in English Willingness to travel on an ad hoc basis – as required This is a fantastic opportunity to join a growing agency based in Halifax! The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, RRSP contributions, wellness allowance and much more! If this sounds like the ideal position for you then apply today! Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.    

  • Senior Copywriter
    • Halifax
    • Permanent

    Senior Copywriter Halifax, Nova Scotia Hybrid (2 days a week in office)   We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities. They are looking for a Senior Copywriter who can actively develop concepts while upholding the consistency of the brand voice and tone with a particular focus on conversion lead copy. The ideal candidate will be passionate about their craft—a strategic thinker with a thorough understanding of content and digital marketing best practices—and be committed to learning and growth.  The successful candidate will report to the Creative Manager and work with design and marketing teams assigned to the client's brand to deliver creative solutions to business problems.   Responsibilities Take ownership of projects and be responsible for the delivery of all assigned copy tasks. Handle a full range of concurrent projects across various brands, deadlines and teams. Analyze all briefs – deliver concepts and copy that meet the communication objective on a business level and brand promise on a creative level. Collaborate cross-functionally with internal teams and external partners to deliver compelling brand storytelling that meets client needs. Uphold brand standards, including consistent voice and tone across multiple content platforms. Develop messaging for static and video digital ad creative (including scripting for audio and video). Develop a brand voice and tone for emerging brands. Mentor junior writers and participate in knowledge-sharing activities. Conceptualize and write copy for 360 campaigns, lifecycle marketing campaigns, and conversion-focused content.   Qualifications Has 8 or more years of professional writing experience.  Has worked in an agency setting, design studio or similar role/environment. Possesses a strong sense of urgency and ability to succeed in a fast-paced, deadline-driven creative environment. A versatile portfolio of writing tailored to different industries and content platforms. University degree or college diploma in English, Journalism, Communications or a related field. An interest in sports in general is a strong asset. Excellent English communication skills with the ability to clearly communicate ideas, concepts and challenges. Commitment to professional development and motivation to adapt skills to keep up with emerging industry trends. Strong copywriting skills with a demonstrated ability to convert audiences. An in-depth understanding of the current competitive marketplace and industry trends and the capacity to use this knowledge to develop strong creative solutions. Attention to detail that includes a critical eye for editing, proofing and quality writing that upholds brand standards. Curiosity to go beyond the creative brief and explore new ways to convey brand messaging. The ability to consistently think at a strategic level to maximize the conversion of the client’s communications. Experience using Figma to collaborate with visual designers as a copywriter. An articulate speaker who can clearly communicate ideas and concepts in a presentation deck.   This is a fantastic opportunity to join a growing agency based in Halifax. The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, RRSP contributions, wellness allowance and much more!  If this sounds like the ideal position for you then apply today! Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.      

  • Business Analyst Manager
    • Halifax
    • Permanent

    Business Analyst Manager Halifax, NS Hybrid (2 days a week in office) We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities who are seeking an experienced Business Analyst Manager. Reporting to the Head of Business Analysis, the Business Analyst Manager will play a pivotal role in driving strategic business analysis initiatives, leading a small team of Senior and Junior Business Analysts, and ensuring high-quality analytical deliverables. This role is responsible for overseeing business analysis activities across multiple projects, facilitating collaboration between business stakeholders, clients, and technical teams, and ensuring alignment with business objectives. The Business Analyst Manager will provide expert guidance on business analysis best practices, champion knowledge transfer within the team, and support business transformation efforts. They will act as a bridge between business and technology, ensuring the delivery of solutions that address operational, financial, and technological challenges while optimizing business performance. Additionally, they will play a key role in unblocking issues for both projects and their direct reports, working closely with the Head of Business Analysis to resolve challenges efficiently. The Business Analyst Manager will use the team’s core values to ensure that their team, and their team’s initiatives, remain focused on outcomes, value, end user experience, and informed decision making to achieve the best results for the clients, subject matter experts, and project team. Responsibilities Leadership & Team Management: Lead and mentor a team of Senior and Junior Business Analysts who are focused on delivering strategic initiatives, fostering professional growth and structured knowledge transfer to ensure team members have the necessary expertise to perform their roles effectively. Develop and implement a structured approach for knowledge sharing, ensuring junior team members benefit from the experience of senior analysts. Supervise the quality of analysis outputs, ensuring consistency, accuracy, and alignment with business goals. Actively identify and unblock challenges faced by team members, facilitating resolutions and escalating issues to the Head of Business Analysis as needed. Collaborate closely with the Head of Business Analysis to ensure alignment of business analysis activities with organizational objectives and resolve high-priority issues. Stakeholder Engagement & Communication: Act as a liaison and escalation point between business units, IT, and project teams, clients and SMEs ensuring alignment and clarity. Manage stakeholder expectations, negotiate priorities, and ensure effective decision-making across their own and their team’s initiatives, collaborating with the Head of Business Analysis on complex and important initiatives. Facilitate complex discussions, workshops, and stakeholder meetings to gather and refine business requirements with the team. Present findings, recommendations, and analysis to senior leadership, clients and executives in a clear and compelling manner. Strategic & Operational Analysis When required: Provide best practise enterprise business analysis services to both internal teams and clients, in subject areas which the analyst may not be familiar with, confidently partnering with subject matter experts to lead business analysis activities in the project from initiation to completion. Lead best practice analysis, design, documentation, and initiation of business as usual and project processes and workflows. Including but not limited to workshopping, creating and updating analysis documentation such as problem statements, functional and non-functional requirements, and business cases, facilitating discussions, prioritising tasks ensuring efficient and on-time delivery of project tasks and milestones, providing test cases and facilitation, training, and managing customer and other stakeholder relationships. Support leadership team members and peers by collaborating with others, articulating ideas and viewpoints to senior management and colleagues, identifying and initiating projects, driving the resolution of issues, and holding themselves accountable for results. Reporting & Communications Support and manage customer relationships and expectations for Business Analysis within SPG, and other functions as required, by developing and maintaining a communication process to keep stakeholders and Head of Business Analysis appraised of project results. Maintain current knowledge of customer needs and strategies, utilizing formal and informal written communication methods to communicate updates and findings within the team. Understand and negotiate needs and expectations of multiple stakeholders. Serve as a liaison between Operations and IT, or other expert teams to facilitate discussion and improve understanding and outcomes. Best Practices & Issue Resolution: Stay updated on industry trends, emerging technologies, and business analysis methodologies. Work proactively to identify and resolve issues within projects and team activities, ensuring smooth execution and delivery. Champion best practices in business analysis, ensuring alignment with IIBA and other industry standards. Drive automation efforts and recommend innovative solutions to enhance business efficiency. Qualifications The Business Analyst Manager should have: Extensive experience in business analysis, with a track record of delivering successful projects across various business functions. Strong analytical and problem-solving skills, with the ability to derive root causes and propose both tactical and strategic solutions. Demonstrated ability to manage and mentor a team, fostering professional development, structured knowledge transfer, and accountability. Excellent stakeholder management, communication, and negotiation skills, with experience engaging senior leadership. Expertise in business analysis frameworks and methodologies, with the ability to apply them effectively in unfamiliar domains. Extensive practical experience of working in Agile, Waterfall, and Iterative project delivery methodologies. Experience leading large, complex projects with multiple stakeholders and cross-functional teams. Strong documentation and reporting skills, including the ability to create high-quality business analysis artifacts. Intermediate-level business analysis qualifications (IIBA or equivalent) and a commitment to ongoing professional development. It would be an advantage to have: Additional qualifications in related fields such as Production Management (CSPO), Project Management (PMP), or Process Optimisation (LEAN Six Sigma). Working knowledge of automation technologies and their use in integrations, solution design, and operational process. Practical experience writing and directing non-functional requirements, and interfacing with technical infrastructure and IT teams and stakeholders. -solving skills, with the ability to derive root causes and propose both tactical and strategic solutions. Demonstrated ability to manage and mentor a team, fostering professional development, structured knowledge transfer, and accountability. Excellent stakeholder management, communication, and negotiation skills, with experience engaging senior leadership. Expertise in business analysis frameworks and methodologies, with the ability to apply them effectively in unfamiliar domains. Extensive practical experience of working in Agile, Waterfall, and Iterative project delivery methodologies. Experience leading large, complex projects with multiple stakeholders and cross-functional teams. Strong documentation and reporting skills, including the ability to create high-quality business analysis artifacts. Intermediate-level business analysis qualifications (IIBA or equivalent) and a commitment to ongoing professional development. Additional qualifications in related fields such as Production Management (CSPO), Project Management (PMP), or Process Optimisation (LEAN Six Sigma). Working knowledge of automation technologies and their use in integrations, solution design, and operational process. Practical experience writing and directing non-functional requirements, and interfacing with technical infrastructure and IT teams and stakeholders. This is a fantastic opportunity to join a growing agency based in Halifax! The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, RRSP contributions, wellness allowance and much more! If this sounds like the ideal position for you then apply today! Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.  

  • Senior Business Analyst
    • Halifax
    • Permanent

    Senior Business Analyst Halifax, NS Hybrid (2 days a week in office)   We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities who are seeking an experienced Senior Business Analyst. The Senior Business Analyst will provide strategic business analysis services to clients and other business partners as required, from the Strategic Projects Group reporting to the Head of Business Analysis. Working closely with subject matter experts, clients, and the project team to understand the challenges and opportunities, and work as team to meet them. The Senior Business Analyst will be responsible for leading business analysis activities for their assigned business initiatives and projects from end-to-end, addressing operational, financial, and technological problems, providing analysis, recommendations, and project implementation based on the opportunities identified. The Senior Business Analyst will use the team’s core values to ensure that their assigned initiatives focus on outcomes, value, end user experience, and informed decision making to achieve the best results for the clients, subject matter experts, and project team. Responsibilities Expertise: Provide best practise enterprise business analysis services to both internal teams and clients, in subject areas which the analyst may not be familiar with, confidently partnering with subject matter experts to lead business analysis activities in the project from initiation to completion. Lead best practice analysis, design, documentation, and initiation of business as usual and project processes and workflows. Including but not limited to workshopping, creating and updating analysis documentation such as problem statements, functional and non-functional requirements, and business cases, facilitating discussions, prioritising tasks ensuring efficient and on-time delivery of project tasks and milestones, providing test cases and facilitation, training, and managing customer and other stakeholder relationships. Support leadership team members and peers by collaborating with others, articulating ideas and viewpoints to senior management and colleagues, identifying and initiating projects, driving the resolution of issues, and holding themselves accountable for results. Implementation & Documentation Elicit and produce required project analysis documentation as outlined in the framework. Creating and maintain documentation including but not limited to business cases, value/cost benefits, SWOT analysis, GAP analysis, problem statements, training materials, workflow diagrams, business requirements, user stories, workflow diagrams, future state proposals, vendor evaluations, options analysis, UAT plans, test plans, decks for decision making and facilitation purposes, impact and benefits realisation analysis, and other documentation as required. Lead analysis efforts from initiation through to implementation, closure and benefit realisation, including supporting tool evaluations, purchasing and integrating new applications with existing ones, and collaborating with internal stakeholders and clients to ensure systems provided meet the long-term business strategies. Meet with project team regularly to review project deliverables and deadlines and maintain accountability for Business Analysis deliverables. Reporting & Communications Supporting and managing customer relationships and expectations for Business Analysis within SPG, and other functions as required, by developing and maintaining a communication process to keep stakeholders and Senior Business Analyst appraised of project results. Maintaining current knowledge of customer needs and strategies, utilizing formal and informal written communication methods to communicate updates and findings. Understanding and negotiating needs and expectations of multiple stakeholders. Serving as a liaison between Operations and IT, or other expert teams to facilitate discussion and improve understanding and outcomes. Ensuring initiative and departmental reporting is accurate and reflects the work being undertaken by the analyst and is provided to the relevant stakeholders, clients, and PMO. Qualifications The Senior Business Analyst should have: Significant experience in Business analysis ideally having supported a variety of technology and business projects across different business functions. Strong analytical and problem identification skills, and be able to use those skills to derive root cause problems and drive innovative, value focused, options and solutions; both tactical and strategic. Full confidence in using Business Analysis frameworks and applying them in subject areas they have little or no experience with. Excellent communication, interpersonal, and stakeholder management skills; leading communications, liaising between participating departments and stakeholders at all levels, including cross functional team work. Good working knowledge of best practise business analysis techniques and project management processes across Waterfall, Agile, and Iterative deliveries. Lead and worked on large and complex projects, spanning multiple stakeholder groups and disciplines. Have provided executive support functions (reporting, ad-hoc analysis, business cases, project start up). Intermediate Business Analysis qualifications, ideally IIBA, or equivalent experience and be committed to continuing professional development and advancing their knowledge in the field of business analysis. Additional qualifications in related fields such as Production Management (CSPO), Project Management (PMP), or Process Optimisation (LEAN Six Sigma). Working knowledge of automation technologies and their use in integrations, solution design, and operational process. Practical experience writing and directing non-functional requirements, and interfacing with technical infrastructure and IT teams and stakeholders. This is a fantastic opportunity to join a growing agency based in Halifax! The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, RRSP contributions, wellness allowance and much more! If this sounds like the ideal position for you then apply today! Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.    

  • HR Director
    • Halifax
    • Permanent

    Role - HR Director Location - Halifax, Nova Scotia Consultancy Business Position Summary: The HR Director will provide strategic leadership for the Human Resources function, supporting the Call Center business unit within the BPO Network. This role will serve as a trusted business partner the HR Leadership Team (HRLT) and senior leadership team, driving HR strategies that align with business goals, enhance employee engagement, and ensure operational excellence. The HR Director will oversee all HR functions, including talent acquisition, employee relations, performance management, compliance, and organizational development, while fostering strong relationships with key stakeholders to influence and deliver impactful HR initiatives.   Key Responsibilities: Strategic HR Leadership & Business Partnering Partner with the HRLT and senior leadership to develop and implement HR strategies that support business priorities and growth objectives. Act as a trusted advisor to leaders, providing guidance on workforce planning, talent management, and organizational development. Collaborate with operational leaders to ensure HR solutions address business challenges and drive results. Stakeholder Management Build and maintain strong relationships with internal and external stakeholders to align HR initiatives with business needs. Engage with leaders to understand and address workforce challenges, ensuring HR strategies are integrated into business plans. Influence decision-making by providing data-driven insights and recommendations on HR matters. Talent Acquisition & Workforce Planning Oversee the recruitment and onboarding processes to attract and retain high-caliber talent. Develop workforce planning strategies to meet the dynamic needs of the call center business unit. Implement succession planning frameworks to support leadership continuity and employee development. Employee Engagement & Retention Drive initiatives that foster a positive, inclusive, and high-performing work culture. Design programs that enhance employee engagement, satisfaction, and retention in a high-turnover environment. Act as an advocate for employee well-being and development, promoting work-life balance and professional growth. Performance Management & Development Implement robust performance management systems to drive accountability and excellence. Coach managers on delivering effective feedback and development plans. Identify skill gaps and create learning and development programs to address them. Compliance & Risk Management Ensure compliance with labor laws, industry-specific regulations, and company policies. Manage employee relations issues, including grievances and disciplinary actions, in a fair and consistent manner. Conduct HR audits and implement measures to mitigate risks and ensure legal compliance. Operational Efficiency Optimize HR processes to improve service delivery and operational efficiency. Leverage HR technology and data analytics to provide insights and inform decision-making. Collaborate with finance and IT teams to streamline HR-related systems and processes.   Qualifications: Education & Experience Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree preferred. Minimum of 10 years of progressive HR experience, including leadership roles, ideally within a call center or BPO environment. Proven experience in talent acquisition, employee relations, and performance management in high-volume settings. Demonstrated ability to build relationships and influence stakeholders across all organizational levels. Strong knowledge of labor laws, compliance, and BPO-specific regulations. Technical Skills Proficiency in HRIS systems (e.g., Oracle Peoplesoft, Workday, or similar). Experience in HR analytics and data-driven decision-making. Familiarity with automation in HR and payroll systems is a plus.   Key Competencies: Business Partnering & Stakeholder Management Collaboration: Strong ability to build and maintain effective partnerships across functions and leadership levels. Influencing: Skilled at engaging stakeholders to adopt HR strategies and align with business goals. Strategic Thinking: Capacity to align HR initiatives with organizational objectives and anticipate workforce needs. Leadership & Execution Leadership: Proven ability to lead, inspire, and develop a high-performing HR team. Problem-Solving: Adept at identifying challenges and implementing practical, innovative solutions. Analytical Skills: Skilled at leveraging data and metrics to inform decisions and demonstrate HR impact. Employee-Centric Focus Engagement: Strong commitment to creating a positive, inclusive work environment. Communication: Exceptional ability to convey ideas clearly and effectively to diverse audiences. Adaptability: Thrives in a dynamic, high-pressure environment with resilience to change.     This is an exciting opportunity to shape the HR strategy for a critical business unit within a leading BPO network. By partnering with senior leaders and driving impactful HR initiatives, you will play a key role in delivering business success, enhancing employee satisfaction, and creating a culture of excellence. If this sounds like an ideal role, then apply with an up to date CV.  Dave #LI-DO1  

  • Director of CRM Performance & VIP
    • Malta
    • 100000
    • Permanent

    Director of CRM Performance & VIP Full Time Circa €100k EUR + up to 62.5% bonus Malta (on-site, up to 2 weeks per annum remote working)   Are you a highly analytical CRM leader focused on performance? Do you prefer the side of CRM focused on data product, machine learning models, reporting and dashboards, all with a view to making sure CRM performance is fully optimised? If this sounds like you and you'd like to work for a leading iGaming operator that's in full-on growth-mode, this is a fantastic opportunity to become part of an amazing team of CRM and VIP experts, working across a range geographies and products including online casino, sportsbook and poker.   The Job... Reporting to multiple Regional Managing Directors, you'll be supported by a team of 10 direct reports, including 1 Head of CRM Performance and 1 Head of VIP. It’s a full-time role, and you'll be working on-site in a modern office in Malta, with flexibility to work 2 weeks per annum remotely. You'll be responsible for: - Collaborating with the Head of VIP and CRM lifecycle leads to translate group strategy into actionable goals. - Ensuring all CRM & VIP efforts align with overall group objectives. - Conducting monthly CRM & VIP business reviews with analytics, focusing on budget investment and performance across lifecycle stages and customer segments. - Using insights to continuously improve segmentation, offers, lifecycle management, and campaign effectiveness. - Presenting CRM & VIP KPIs and optimisation initiatives to local Managing Directors. - Educating CRM Campaign Operations teams on the capabilities of the CRM Database Operations function. - Empowering teams to leverage data and predictive models to build advanced segmentation and lifecycle automation. - Collaborating with the Data Product and analytics teams to enhance audience segmentation. - Supporting the development of machine learning models, performance dashboards, and campaign reporting tools.   About You... It's worth noting this IS NOT a CRM/VIP campaign/operations style leadership role - this is a role focused on improving CRM/VIP data, performance, and improving dashboard / reporting tools. You'll need to be super analytical and a great leader of people, also able to deal with senior level stakeholders. Here's some of the key experience you'll need to demonstrate: - 10+ years in CRM and VIP, preferably within the online gaming industry. - 5+ years in a senior leadership role managing cross-functional teams. - Strong background in CRM strategy, performance optimisation, and stakeholder communication. - Analytical mindset with the ability to turn data into actionable insights. - Exceptional communication and presentation skills. - Comfortable leading teams working with CRM Database Operations and SQL-based tools. - Collaborative, cross-functional approach to leadership. - Experience working with SQL and QlikSense is a plus.   The Company... This is a growing, financially secure, gambling operator with licenses in a number of regions. It's a business that encourages innovation, independence and celebrating success, where you'll be part of multi-cultural and diverse team, with people from all over the world. They also have a track record of promoting from within so for the career-minded there is plenty of scope for progression. In addition to an attractive salary of circa €100k EUR DOE, the company also provides great bonus potential (up to 50% personal and up to 12.5% company stretch target), along with exciting future prospects. Additional benefits include: - One-off relocation allowance of 1500 Euro if you're moving to Malta from overseas. - 500 Euro per child for overseas relocations. - Wellness and insurance plans. - Training budgets for enhanced career development. - The ability to work remotely up to 2 weeks per annum.   Want To Apply? We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.

  • Community Manager
    • Halifax
    • Permanent

      Community Manager Halifax, Nova Scotia Hybrid (2 days a week in office)   We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities. They are looking for a highly skilled Community Manager to join their growing team. They are seeking a top-notch, experienced Online Community Manager to act as the eyes and ears of your assigned communities. Reporting to the Community Team Leader, the Online Community Managercontributes to community engagement strategy, builds community relationships, and contributes to overall brand growth. Responsibilities Daily monitoring of member activity on online forums, proactively reporting themes, trends, and problem areas to the Community Team Leader or Customer Service Team Keep internal and external information up-to-date in a fast-paced environment Work closely with the team to write and disseminate critical information about brand updates Complete brand-specific training and be prepared to identify and flag Adverse Events across assigned communities Reply to member comments in assigned discussion forums to foster a sense of community and encourage conversation; this individual will not be the point of contact for responding to individual customer complaints/inquiries, but will cluster them into trends for the team to understand Contribute ideas for the overall growth and health of both individual communities Responsible for Discord on-platform events such as AMAs, and other activities to engage and connect with the broader Discord community; onboard new users and ensure their continued engagement while promoting a vibrant community culture on Discord. Work closely with social and content teams to produce exclusive content and create a diverse creative community. Qualifications Entrepreneurial mindset Experience using Discord Server Excellent, accurate written and verbal communication skills Ability to use social media tools to glean trends, statistics, and insights Professionally represent the Company's core values and mission when interacting with external parties Strong work ethic, and ability to work closely with, and collaborate effectively with other teams A global mindset: someone who has either worked internationally or had experience managing a large regional community Prior customer service experience beneficial Self-motivated and independent Ability to adapt to and learn new community-related software Extremely organized and able to juggle multiple tasks Team player Regular, consistent and punctual attendance. Able to work nights or weekends/variable schedule when necessary This is a fantastic opportunity to join a growing agency based in Halifax. The company offers a competitive annual salary, employer paid premiums for Head and Dental benefits, RRSP contributions, wellness allowance and much more! If this sounds like the ideal position for you then apply today! Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.  

  • HR Manager
    • Malta
    • 55000
    • Permanent

    HR Manager / Malta B2B Business €55,000   The HR Manager will be joining a growing B2B business based in Malta, with responsibilities across a number of areas including recruitment, employee relations, L&D, Performance Management and payroll. The role will work on a hybrid model, with 3 days in the office per week and 2 from home.  This position required a high level of organisation with an ability to prioritise and manage multiple projects and tasks to meet business deadlines.    Key Responsibilities: • Rolling out policies and programs across a diverse set of technology employees • Ensuring that all policies comply with legal regulations • Implementing the people strategy, shaping to clients’ requirements • Ensuring employee data is reconciled and entirely accurate • Ensuring key annual cyclical programs are delivered and developed – examples include goal setting and objective planning, performance management cycles, talent management cycles, compensation planning and execution cycles. • Ensuring all operational elements of HR are seamlessly delivered, examples include payroll, benefit enrolement and recruitment operations   Responsibilities: • Own and manage the recruitment & selection processes, contracting, on-boarding, performance management, learning and development, employee engagement, benchmarking of compensation and benefits, talent mapping and succession planning, and reporting to local finance to ensure alignment on headcount and finance data • Designing and implementing company policies and procedures to enhance a culture of accountability whilst also maintaining legal compliance • Ensuring all employee relations cases are managed effectively and efficiently in line with company policies and wider legislation • Acting as leadership partner consulting on people strategy, career path and corresponding organizational design and change management • Leading the analysis and delivery of employee feedback and data with the aim of creating an engaged culture across all areas of the business • Keeping up to date and advise on Employment Law as required • Managing the start-to-end process of work permit applications and where appropriate liaising with the corresponding immigration authorities • Stay informed of trends and innovative techniques to be competitive and creative with HR practices • Support the development, implementation and management of all HR strategy, policies, practices and processes to meet the company strategy; • Developing company wellbeing and health policies; Monitoring adherence to internal policies and legal standards • Acting as the owner of the company’s culture • Liaise with External Legal Counsel and payroll on set up new employees, terminations, maternity permits • Partner with L&D partner to assess, plan and deliver learning and development solutions across client group • Ensuring all HR related data is owned and managed effectively. • Provide guidance and support to managers in the implementation and adherence to company policies and frameworks • Analyse, Identify and mitigate HR-related risks which could include legal compliance issues, employee relations cases, and talent retention challenges   Qualifications: • Proven working experience as HR Business Partner, HR Manager, HR Generalist or similar capacity in a fast-paced context • Degree-qualified in Human Resources, Business & Psychology or similar discipline is desired • Solid HR background both strategic and operational • Benefits setup and administration experience • Advanced English Level required • Effective project management and communication skills • Excellent presentation and interpersonal skills • Able to exercise effective judgment, sensitivity, creativity to changing needs and situations • Strong problem solving and decision-making skills • Customer driven and quality focus • Excellent computer skills • Flexible with work schedule and assignments, adaptable with change • Deep understanding of Maltese Employment Law • Pro-active attitude and constantly strive to improve effectiveness.   This role would suit someone who is looking for the next step in their career, to be a part of a fast paced and driven environment. With a range of responsibilities across the business and working with a number of business functions and teams, this role offers a great opportunities to flex your HR muscles.  If it sounds like an ideal role then apply with an up to date CV.    Dave #LI-DO1

  • HR Director
    • Antigua
    • Permanent

    Role - HR Director Location - Antigua Consultancy Business Position Summary: The HR Director will provide strategic leadership for the Human Resources function, supporting the Call Center business unit within the BPO Network. This role will serve as a trusted business partner the HR Leadership Team (HRLT) and senior leadership team, driving HR strategies that align with business goals, enhance employee engagement, and ensure operational excellence. The HR Director will oversee all HR functions, including talent acquisition, employee relations, performance management, compliance, and organizational development, while fostering strong relationships with key stakeholders to influence and deliver impactful HR initiatives.   Key Responsibilities: Strategic HR Leadership & Business Partnering Partner with the HRLT and senior leadership to develop and implement HR strategies that support business priorities and growth objectives. Act as a trusted advisor to leaders, providing guidance on workforce planning, talent management, and organizational development. Collaborate with operational leaders to ensure HR solutions address business challenges and drive results. Stakeholder Management Build and maintain strong relationships with internal and external stakeholders to align HR initiatives with business needs. Engage with leaders to understand and address workforce challenges, ensuring HR strategies are integrated into business plans. Influence decision-making by providing data-driven insights and recommendations on HR matters. Talent Acquisition & Workforce Planning Oversee the recruitment and onboarding processes to attract and retain high-caliber talent. Develop workforce planning strategies to meet the dynamic needs of the call center business unit. Implement succession planning frameworks to support leadership continuity and employee development. Employee Engagement & Retention Drive initiatives that foster a positive, inclusive, and high-performing work culture. Design programs that enhance employee engagement, satisfaction, and retention in a high-turnover environment. Act as an advocate for employee well-being and development, promoting work-life balance and professional growth. Performance Management & Development Implement robust performance management systems to drive accountability and excellence. Coach managers on delivering effective feedback and development plans. Identify skill gaps and create learning and development programs to address them. Compliance & Risk Management Ensure compliance with labor laws, industry-specific regulations, and company policies. Manage employee relations issues, including grievances and disciplinary actions, in a fair and consistent manner. Conduct HR audits and implement measures to mitigate risks and ensure legal compliance. Operational Efficiency Optimize HR processes to improve service delivery and operational efficiency. Leverage HR technology and data analytics to provide insights and inform decision-making. Collaborate with finance and IT teams to streamline HR-related systems and processes.   Qualifications: Education & Experience Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree preferred. Minimum of 10 years of progressive HR experience, including leadership roles, ideally within a call center or BPO environment. Proven experience in talent acquisition, employee relations, and performance management in high-volume settings. Demonstrated ability to build relationships and influence stakeholders across all organizational levels. Strong knowledge of labor laws, compliance, and BPO-specific regulations. Technical Skills Proficiency in HRIS systems (e.g., Oracle Peoplesoft, Workday, or similar). Experience in HR analytics and data-driven decision-making. Familiarity with automation in HR and payroll systems is a plus.   Key Competencies: Business Partnering & Stakeholder Management Collaboration: Strong ability to build and maintain effective partnerships across functions and leadership levels. Influencing: Skilled at engaging stakeholders to adopt HR strategies and align with business goals. Strategic Thinking: Capacity to align HR initiatives with organizational objectives and anticipate workforce needs. Leadership & Execution Leadership: Proven ability to lead, inspire, and develop a high-performing HR team. Problem-Solving: Adept at identifying challenges and implementing practical, innovative solutions. Analytical Skills: Skilled at leveraging data and metrics to inform decisions and demonstrate HR impact. Employee-Centric Focus Engagement: Strong commitment to creating a positive, inclusive work environment. Communication: Exceptional ability to convey ideas clearly and effectively to diverse audiences. Adaptability: Thrives in a dynamic, high-pressure environment with resilience to change.     This is an exciting opportunity to shape the HR strategy for a critical business unit within a leading BPO network. By partnering with senior leaders and driving impactful HR initiatives, you will play a key role in delivering business success, enhancing employee satisfaction, and creating a culture of excellence. If this sounds like an ideal role, then apply with an up to date CV.  Dave #LI-DO1  

  • CRM Manager
    • Malta
    • 55000
    • Permanent

    CRM Manager Full Time €45k - €55k EUR + up to 20% bonus Malta (Hybrid)   Are you a self-driven and detail-oriented CRM expert looking for the next step forward in your retention and loyalty career? Would you like to work for a leading iGaming operator that's in full-on growth-mode? This is a fantastic opportunity to become part of an amazing team of CRM experts, working across a range geographies and products including online casino, sportsbook and poker. In this role you'll be responsible for the successful end-to-end delivery of below the line (BTL) retention campaigns and communications across a variety of the business's brands and markets. You'll be measured on your ability to impact top-line KPIs; your main objectives will be to increase retention, prevent churn, drive upsell and ultimately improve the overall player experience and lifetime value.   The Job... Reporting to the Head of CRM, you'll be responsible for identifying, targeting, and influencing user behaviour to increase player retention and profitability, using your strong experience of customer retention marketing principals. It’s a full-time role, with flexible hours. You'll be in a modern office in Malta 3 days a week, 2 days a week working from home (once you're all settled in). You'll be responsible for: - Customer Communication and Campaigns: Managing and executing hyper-segmented campaigns to increase retention, prevent churn, drive upsell and ultimately improve the overall player experience and lifetime value through personalised interactions with customers. - Project Management: Using JIRA to efficiently manage projects and tasks, and maintaining effective communications with all teams and relevant stakeholders. - Automation and Scalability: Implementing automated campaign journeys to increase operational efficiencies and enabling campaign scalability. - CRM Budget: Using advanced prediction modelling to optimise the CRM spend budget, ensuring investment in the right customer segments driving growth and minimising budget wastage. - Campaign Optimisation: Continuously optimising offers for increased profitability by experimenting with segmentation audiences and reward conditions. - Analysis: Ensuring that campaign analysis is carried out to determine the ROI, and continually tweaking and improving retention lifecycle offers and player communications to maximise profitability. - Process Improvement: Identifying opportunities for campaign and process improvements within your team and the broader department, quantifying their impact, and driving implementation. - Localisation and Compliance: Optimising CRM plans to be relevant and localised for each market and collaborating with local market teams to understand competitor activity, regulatory requirements, limitations, and local trends. - Cross-Team Collaboration: Working closely with the Support team to optimise campaign customer journeys to reduce contact-drivers. - Stakeholder Reporting: Providing reporting to senior stakeholders on the success of lifecycle activities, and demonstrating a deep understanding of what motivates customers.   About You... The CRM Manager / Retention Marketing Manager that takes on this exciting challenge will have an in-depth knowledge of customer journey optimisation best practises, with experience in developing and implementing strategies across a variety of channels. You'll be an expert at defining the right strategy for the right channel to maximise customer retention and increased ongoing profitability. Here's some of the key experience you'll need to demonstrate: - Minimum of 4 years CRM experience, ideally from a similar role in the iGaming industry. - Good understanding of player segmentation, player bonuses, and incentives. - Excellent ability to interpret CRM data and derive actionable insights. - Proficiency in CRM tools and email marketing platforms, ideally from Salesforce or Xtremepush. - Strong project management skills, enabling you to handle multiple campaigns and tasks concurrently. - Results-driven and customer-focused mindset. - Experience from working in a multi-brand and multi-jurisdiction environment. - This is an English speaking business, however if you have proficiency in Spanish, Portuguese, Greek, Latvian, Polish, or one of the Scandinavian languages, it would be a major plus.   The Company... This is a growing, financially secure, gambling operator with licenses in a number of regions. It's a business that encourages innovation, independence and celebrating success, where you'll be part of multi-cultural and diverse team, with people from all over the world. They also have a track record of promoting from within so for the career-minded there is plenty of scope for progression. In addition to an attractive salary DOE, the company also provides flexible hybrid/remote working, along with exciting future prospects. Additional benefits include: - One-off relocation allowance of 1500 Euro if you're moving to Malta from overseas. - 500 Euro per child for overseas relocations. - Wellness and insurance plans. - Training budgets for enhanced career development.   Want To Apply? We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.   Chris

  • Finance Analyst
    • Manchester
    • Permanent

      Finance Analyst Permanent Position Location: Hybrid 2 days per week Manchester City Centre   Our client is an all-in-one Marketing agency that acts as an in-house marketing team for global brands. They are a collective of talented communicators, catalysts, and achievers that come together to create comprehensive solutions.   They are currently recruiting for a talented Finance analyst to join their team who will have the following responsibilities:   Accounting and General Ledger Management: Prepare and post journal entries for various accounts, ensuring accuracy and compliance with accounting standards. Maintain and reconcile general ledger accounts, including accruals, prepaids, and fixed assets.   Reconciliations: Perform monthly reconciliations of balance sheet accounts, ensuring timely resolution of discrepancies. Reconcile intercompany transactions and balances in accordance with company policies. Ensure bank reconciliations are completed accurately and on time.   Month-End Close Activities: Lead or assist in the month-end, quarter-end, and year-end close processes, ensuring adherence to deadlines. Prepare and analyse financial statements, including profit and loss, balance sheet, and cash flow statements. Review and adjust entries for payroll, revenue recognition, and other critical areas during the close process.   Variance Analysis: Analyse monthly financial results and provide explanations for variances between actuals and budget/forecast. Assist in the preparation of variance reports for management review.   Accounts Payable and Receivable Oversight: Monitor and ensure accurate posting of vendor invoices and payments. Assist in accounts receivable reporting and resolving customer invoice discrepancies.   Fixed Assets: Maintain fixed asset registers, including additions, disposals, and depreciation schedules. Reconcile fixed asset balances and ensure proper capitalization in compliance with accounting policies.   Internal Controls and Compliance: Ensure adherence to internal controls and company policies in all accounting functions. Assist with internal and external audits, providing necessary documentation and explanations.   Financial Reporting: Support the preparation of financial reports, ensuring accuracy and alignment with IFRS, GAAP, or other applicable standards. Compile supporting schedules and documentation for financial reporting and audit purposes.   Process Improvement: Identify and implement opportunities to improve efficiency in the accounting and close processes. Automate and streamline repetitive accounting tasks to reduce manual effort.   Collaboration and Support: Work closely with other departments to gather necessary information for reconciliations and postings. Provide financial support and guidance to operations, sales, or other business units as required.   Tax and Regulatory Compliance: Assist with the preparation of tax filings, including VAT, sales tax, or other statutory filings as applicable. Ensure compliance with all local, state, and federal financial regulations.   Qualifications:   Minimum of a Bachelor's Degree in accounting, Minimum of 5 years of experience in similar role Experience working in a multinational company Excellent critical thinking skills Detail-oriented Strong analytical and problem-solving skills Knowledge of accounting software D365 and Sage is a plus   If your interesting in learning more or want to a confidential chat about next steps in your career please don't hesitate in applying.  

  • Vendor Account Manager
    • 55000
    • Permanent

    Vendor Account Manager  Manchester - City Centre  £50k - £55k   Vendor Account Manager / Manchester, hybrid 2/3 days in the office / Comprehensive company perks package / Marketing Agency    The Vendor Account Manager’s responsibilities include developing long-term relationships with a portfolio of vendors and connecting with key stakeholders. This role liaises and bridges the gap between the agencies vendors and cross-functional internal teams to ensure the timely and successful delivery of all our operational and marketing initiatives.   Every day is different. Daily responsibilities involve updating status reports for vendors/squads, collating feedback from stakeholders and relaying those changes to the agencies, maintaining and growing vendor relationships, and managing squad expectations — for example, keeping them realistic about timelines for vendor delivery. A typical day might start with a vendor meeting to discuss a potential project, next up a brainstorming session to add additional assets outside an ambassadors’ current contract. The Vendor Account Manager will also schedule regular vendor reviews to check up on the current performance for both sides, write up their findings and then share their expert recommendations.   Responsibilities include (but are not limited to): Managing and developing long-term relationships with a portfolio of vendors, partners and contractors Responsible for delivering exceptional client service (internally and externally) Vendor and freelancer resourcing strategies Developing a trusted advisor relationship with key stakeholders Lead intake meetings Onboard new vendors and partners and report on vendor performance Build briefs, business cases, monthly reports and other key operational documents as required Assist in the development and support the strategic plans for delivery and execution Report on status of weekly/monthly/quarterly initiatives to internal and external stakeholders Help forecast and track key performance metrics Identify new opportunities to add value to the team’s key marketing efforts Liaise between the external vendors and internal teams   Requirements: Bachelor's Degree in appropriate field of study or equivalent work experience 5+ years of marketing experience with agency background desirable Proven understanding of commercials, marketing contracts, account management or other relevant experience Understanding of website development, marketing, measurement and analytics, content management and digital marketing a plus Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation, including executive and C-level Proven ability to manage multiple projects at a time while paying strict attention to detail and adhering to deadlines Excellent listening, negotiation and presentation skills Excellent communications skills – both written and verbal Self-motivated and able to thrive in a results-driven environment Natural relationship builder with integrity, reliability and professionalism Ability to prioritise among competing tasks Critical thinking and problem-solving skills Excellent time and project management skills. You're always looking to improve inefficient processes Team player - lead and direct the work of others   If this sounds like the ideal role for you, then apply with an up to date CV.     Dave #LI-DO1

  • Management Accountant
    • Manchester
    • Permanent

    Management Accountant Location: Manchester City Centre   Our client is an all-in-one agency that acts as an in-house marketing team for global brands. They are a collective of talented communicators, catalysts, and achievers that come together to create comprehensive solutions.   We are currently recruiting for a experienced Management Accountant to work with them in their Manchester Location.   Responsibilities:   Management of all transactional matters including posting of vendor invoices, expenses, sales invoices and bank transactions using financial platforms including Microsoft D365. Responsible for account payable and account receivable functions, such as reconcile accounts payable and receivable, preparation of weekly payment and monitoring AR status. Ensure month-end closing; preparation of timely and reliable monthly accounts package. Organise and post journals such as prepayments, accruals, cash entries, intercompany entries, expenses etc. Prepare and review all expense reports for accuracy and expense disclosure. Run bank reconciliation reports for multi-currency accounts. Produce and analyse financial reports. Provide forecasting and budgeting data. Conduct risk assessments and support with auditing processes. Develop and manage financial systems and policies. Collaborate with HR for monthly payroll processing. Maintain department files and databases.   What you’ll need:   At least 3 years’ proven experience in an accounting position. A degree in Accounting or similar discipline. Financial qualification CIMA/ACCA (or part-qualified). Proficiency with accounting software, such as Microsoft D365 and Sage. Competency with Microsoft software including Excel. A positive attitude and willingness to learn and grow. Solid knowledge of accounting and financial principles and practices. Knowledge of risk analysis, budgeting and forecasting. A high level of integrity, discretion, confidentiality and accountability. Ability to work independently, as well as part of a cross-functional team. Analytical approach and problem-solving ability. Attention to detail and a high level of accuracy. Project coordination/ change management experience. Excellent communication and presentation skills. To be results driven and achieve deadlines. Strong organisation and prioritisation skills. Resilience and ability to work under pressure.   If your interested in hearing more please do apply and more than happy to give you a call for a confidential chat on what your looking for in your next role.

  • Digital Designer
    • Macclesfield
    • 28000
    • Permanent

    Digital Designer £25k - £28k Macclesfield - Hybrid Working After Probation Period (6 Months)   Full Service Design Agency / Hybrid Working Upon Completion of Probation Period / Onsite Parking / 10 Mins from Train Station / Supporting, Learning Led Culture / Free Eye Tests / Staff Socials / 23 Days Holiday plus Bank Holidays   The Digital Designer will be joining a full service design agency who produce a range of creative solutions for a variety of brands and clients. Working predominantly on one of the agencies biggest clients (although you'd have access to other client briefs also) the Digital Designer will be responsible for creative digital solutions from Web Assets through to Email and Social Campaigns.  The Digital Designer will need a good understanding of designing for digital solutions, as well as some experience working on E-commerce focussed platforms.  Reporting into the Digital Director, the Digital Designer will:  - Design creative, digital solutions for a variety of platforms and clients  - Become the brand ambassador for one of the agencies biggest clients  - Works across web assets, email campaigns and social media campaigns   - Work closely with the design team as well as collaborative and liaising with the Client Service team  - Have a solid grasp of Adobe Creative Cloud and any addition digital creative platforms / programmes   - Be able to work under their own steam, working collaboratively but also as an individual and understanding time frames / project deadlines This role would ideally suit a candidate who's either graduated with a Degree in Creative / Digital Design or someone with a couple of year experience in the industry looking for a fresh challenge in a digital focussed role within a full service design agency.  The role is based in the agencies office in Macclesfield, with onsite parking and only a 10 minute walk from the train station, upon successful completion of a 6 month probation period, the role would then be able to become hybrid with a few days in the office and a couple from home, a company laptop will be provided.  This is a fantastic opportunity to join a small but highly collaborative design agency, a group who value their staff and will help develop and nurture talent, they know you might yet be the finished article, they'll you become one though! If this sounds like an ideal role for you, apply with an up to date and relevant CV and portfolio of work showcasing experience and skill sets across digital design projects. Dave #LI-DO1

  • Mid Weight Designer
    • Kendal
    • 36000
    • Permanent

    Graphic Designer Kendal - 5 days in the office £37,000 Creative Agency  / Collaborative team / Progressional opportunities / Stunning location / Range of brands and clients with an emphasis on food and hospitality The Graphic Designer will be joining a Creative Studio in the stunning surroundings of Kendal, based in the foothills of the Lake District, this idyllic Creative hub has helped the team to foster their design abilities for many years. Working across branding, print, digital and strategy, they're a small but collaborative team who can cover it all and work across a range of brands and businesses.  Reporting to the Creative Lead, the Graphic Designer will be responsible for:   - Delivering high quality brand-led design and production ready artwork - Working collaboratively with the wider creative team to produce creative and branding work - Designing across a range of mediums including; brand packaging of new products, retail environment, point of sale, offline and online marketing collateral - Creating packaging and print artwork following brand guidelines and designing requirements in line with print production constraints - Quality checking copy, content and design work to ensure all guidelines and standards for clients output is followed - Adding and editing content to websites using content managements systems and prepare digital collateral such as online forms and emails   The ideal Graphic Designer will come with some or all of the following: - Previous Agency or Studio experience - Extensive knowledge of Mac OS and Adobe Creative Suite - Expertise to produce the highest quality production ready artwork and liaise with printers/ suppliers as needed - A focus on design excellence, quality and attention to detail - Team work and excellent communication skills   This is a great opportunity to join a small and highly creative agency who are based in stunning surroundings, if you're keen to work on a range of clients and across a diverse range of projects. If you feel this is right for you and you're happy to work 5 days a week in Kendal offices, then apply with your portfolio and CV.    Dave #LI-DO1

  • Graphic Designer
    • Cheshire
    • 35000
    • Permanent

      Graphic Designer Cheshire - Office based Up to £35k Free onsite parking / 25 days holiday + bank holidays / Company Pension / Life Insurance  The Graphic Designer will be joining a small but highly collaborative in-house design team which sits as part of a larger marketing function. Working across printed brochures, marketing communications, sales collateral, stationery, digital assets, email campaigns and social media campaigns.  Working across a variety of projects allows creative challenges, some with brand guidelines and some with looser boundaries allowing your creative side to flourish. There will also be a technical skills side to the role, understanding the processes of setting artwork up for print and the limitations around digital design.    As a Graphic Designer your duties will include: Designing with a strong attention to detail Ensure artwork interpretation is achievable within production constraints Prepare accurate artwork from approved design and brief Communicating with internal teams to keep them informed of the progress of the jobs they are working on Providing colour proofs /samples for sign off Working on multiple projects simultaneously Assist projects through the business to ensure on-time delivery   The Graphic Designer will come with some or all of the following: Experienced in design and setting up for print as well as digital asset creation A good communicator and collaborator Solid knowledge of Adobe Creative Suite package Designing consistently across multiple mediums Knowledge of Microsoft, Canva or SEO (a bonus but not essential)   We are looking for someone that is flexible and efficient, and who can consistently deliver good quality designs and multi-media content. The company often has client visits and therefore a smart dress code is required. This opportunity offers a huge amount of potential for the right person and can really help your career take that forward step. If you feel this is the right opportunity for you, then apply with a CV and portfolio of work.   Dave  #LI-DO1  

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  • My experience with Adam Laws from HumanKind has been exceptional throughout the end-to-end recruitment process. Adam's effective communication, friendliness, professionalism and support have been immensely valuable to me. From providing excellent information about the company, to interview prep and regular check-ins even after getting the role, it is evident that Adam is passionate about ensuring all candidates are comfortable, happy and genuinely enjoy the role and company. His transparency, honesty, and directness are rare traits. Adam has been the best recruiter I have experienced, and I couldn't wait to share the good news of passing my probation with the role he put me in. Thank you, Adam, for all your work, and it's been a pleasure working with you.

    Chris

    Project Manager

  • ​Adam supported me throughout the recruitment process for my role at Quartz Enterprises, offering valuable guidance and insights that gave me confidence at every stage. He’s personable, professional, and even checked in after I started to ensure I was settling in well. I’d highly recommend Adam to anyone looking for their next role.

    Calvin

    Process Transformation Consultant

  • ​Kellie Burgess was truly amazing throughout my hiring process. From the moment I applied, Kellie was on it, she reached out within hours and kept things moving with incredible speed and coordination. In just a few weeks, she scheduled and followed up on several interviews, always checking in and making sure I had everything I needed. Her responsiveness, professionalism, and positive attitude made a huge difference. It’s clear she cares about both the candidate and the client experience, and thanks to her support, I landed a role I’m really excited about. Appreciate everything, Kellie! You made the whole journey smooth and stress-free.

    Victor

    Product Manager

  • ​I wanted to take a moment to share my sincere appreciation for the outstanding support I’ve received from Mo Asif during the hiring process.From the beginning, Mo has been highly efficient, responsive and professional. His communication has been clear and prompt and he consistently goes the extra mile to ensure I am well-informed and comfortable at every stage. In a fast-paced process, his attention to detail and personable approach have made a significant difference.It’s been a pleasure working with Mo, and I believe he reflects the values and standards of Humankind Recruitment exceptionally well.

    Leigh

    Operations Coordinator

  • ​Working with Adam during my recruitment process was a great experience. He managed to be both highly professional and genuinely personable, which immediately gave me a sense of confidence and comfort throughout the journey.Adam consistently checked in to keep me updated and made sure I felt supported at every step. His feedback was always clear and actionable, especially regarding how to position myself for the best outcome. I highly recommend Adam to anyone seeking recruitment support - he is truly top tier in his field.

    Tim

    Vendor Manager

  • ​From the very first touchpoint, my experience with Kellie was phenomenal. Very clear and quick communication, easy discussions, and just an all-around easy person to deal with. Her patience and understanding is great; I had questions and she was quick to answer them to the best of her ability. If you have the opportunity to work with Kellie, I would highly recommend you do!

    Tabatha

    Consumer Insights and Research

  • ​Adam completely changed my perspective on the recruitment industry. From the very beginning, he made the process feel effortless. He took the time to truly understand my strengths and career goals, which made all the difference in finding the right role. His thoughtful communication and consistent support — even after I started the position, with regular check-ins — went far beyond my expectations. It's rare to find someone who blends genuine care with such professionalism. I'm incredibly grateful for the experience and wholeheartedly recommend Adam and the Humankind team to anyone navigating their next career move.

    Gilly

    L&D Sector

  • ​I wanted to take a moment to sincerely thank Adam for all of his support in helping me secure my new role. His guidance, encouragement, and expertise made a significant difference in my job search, and I truly appreciate the effort he put into matching me with the right opportunity.From our initial conversation to the final steps of the hiring process, Adam's professionalism and dedication were evident, and I couldn’t have asked for a better recruiter to help me through this journey. I’m excited about this new chapter, and I’m grateful for his role in making it happen.I look forward to keeping in touch, and I would be happy to recommend your services to anyone seeking career opportunities.

    Insiya

    People Systems Specialist

  • ​I would 100% recommend Adam to anyone. It is quite rare that you meet a recruitment agent that goes above and beyond, but Adam did exactly this. Nothing was ever too much trouble and Adam would regularly check in to see how I am doing and if there was anything I specifically needed. Adam made the application process seamless and enjoyable and for that, I am very grateful. Any company would be incredibly lucky to have Adam.​

    Katie

    Producer

  • ​We have been experiencing a rapidly growing headcount and we are glad to have Humankind supporting our recruitment. It’s been a pleasure to work with Kellie during the last months, she’s been able to adapt to our constantly changing requirements and willing to adjust her approach as needed. We are used to receiving great feedback on Kellie’s overall professionalism and quality of CVs from Hiring Managers. Looking forward to continuing our partnership with Humankind!

    Grettel

    Head of Human Resources

  • ​Working with Kellie and HumanKind to secure a new position was truly the best experience I have had working with a recruitment firm. Kellie was absolutely exceptional throughout the entire process. She took the time to understand my personality, career history and future aspirations to determine what would be a good fit. I felt well informed and supported during every stage of the process, as she was communicative and highly responsive. Additionally, her genuine nature made it easy to reach out if clarification was needed. I would definitely recommend working with Kellie and HumanKind Recruitment as their service exemplifies quality, efficiency and care. 

    Shontelle

    Senior Accountant

  • ​My experience with Kellie Burgess and Humankind was so efficient, the entire process was practically seamless. Kellie’s expertise and guidance helped me secure a full-time, permanent position in a role that aligns with my skillset and offers a healthy work/life balance. Kellie was incredibly clear and as transparent as she possibly could be in her communication, and was also very responsive when I had any questions. Our family is forever grateful for all of Kellie’s efforts. She really puts the ‘human’ and ‘kind’ in Humankind.

    Ryan

    Social Media Account Manager

  • Adam was amazing to work with during my job search. He really took the time to understand my career goals and matched me with the perfect role, which I truly enjoy! His communication was always clear and timely, making the process smooth and stress-free. I highly recommend Adam to anyone looking for a dedicated and supportive recruiter. Thank you Adam!

    ​Kasia

    IT Service Transition Manager

  • ​I recently secured a new role through Humankind and found Adam to be excellent throughout the recruitment process. Adam provided insightful advice and guidance as I prepared for the interviews and he kept me updated at every stage. Even after starting my new role, Adam continued to keep in contact to see how I was settling in, demonstrating how he genuinely cared about finding the right role for me. In terms of my experience with recruiters, I found Adam to be above and beyond with his service and I’d highly recommend reaching out to him and Humankind if you’re looking for a new role.

    Bradley

    Senior BI Analyst

  • ​Working with Humankind was a game-changer for us. Andy understood exactly what we needed in an SEO team member and delivered spot-on candidates in record time. The whole process was seamless, from our initial requirements discussion to constant updates on available candidates. Couldn't have asked for a more organized and effective service. Highly recommended!

    Ildar

    SEO Team Lead

  • ​It's very rare that you meet a recruitment agent that is friendly, attentive and doesn't try to put you in a box.Not only didAdammake the transition into my new position seamless, he has kept in contact and ensured that I have settled in and remained professional as well as courteous through out the process. I wish all recruiters worked in this way. In 19 years, this is the first time I've recommended a recruiter. Which says it all.Keep up the good work and never lose your edge.

    Dell

    Corporate Systems Engineer

  • ​“My new role was secured, thanks to the brilliant support from Adam. He was very helpful at each stage of the recruitment process, communicated any updates in a prompt & professional manner, and overall ensured I had a positive experience. I will highly recommend Adam to any anyone looking for a new role, especially in the IT and Professional services industry!”

    Martin

    HRIS Specialist

  • ​​“My experience with Adam as my recruiter was truly exceptional. His warmth and professionalism made the process seamless. Adam took the time to understand my skills, ensuring a perfect fit. Throughout the interview process, he provided valuable guidance, and even after joining, Adam checked in on my first day. I have never had such a remarkable recruitment experience, and it was truly exceptional with Adam. I highly recommend Adam and Humankind for their outstanding support at every step of the recruitment journey.”

    Rebecca

    HRIS Manager

  • ​Having dealt with Humankind on both permanent and freelance roles I have come to know the team well. They are extremely helpful, knowledgable and more than willing to work with you in order to become more appealing for a role. Something which I personally find very helpful.They are always available to contact (something that can be difficult with other recruiters) and I truly believe they have their clients best interest at heart.

    Sam

    Freelance Designer

  • ​Looked after very well! Being new to the Freelance setup, Humankind made me feel very relaxed and comfortable with this new approach to earning. They are very patient and informative which was definitely needed during this transitional period. Nothing was ever a problem. I regularly got work and interviews from their proactive and genuine staff. I cannot thank them enough for what they have done for myself and my confidence. Great work and highly recommended.

    Paul

    Freelance Designer

  • ​10/10, I have nothing but nice things to say about Humankind! I was originally contacted by a gentleman called Michael who put me forward for a role that was such a great fit for me. He then passed my details onto the director for marketing recruitment, Andy and I dealt with him for the rest of my experience with Humankind. Andy was amazing, attentive, supportive, constantly checking in and got back to me so quickly on the days that he was busy in meetings. I didn't get the first job I was put forward for and at a point where I thought perhaps that might be it, Andy put me forward for another role and was a great comfort to me when I didn't get the first role. Thankfully, with the help and guidance of Andy and his belief that he had put me forward for a role that was great for me, I got the job!Job hunting is as most people know, long, tedious and often very disheartening, especially when you feel you are doing everything right and have the experience to match an equally as enthusiastic personality. Andy helped me overcome those trying times and I really felt like he was the most attentive, funny and optimistic recruiter I have EVER worked with and I have dealt with a lot in Manchester. Anyone who is looking for a role in the North West area I strongly recommend Humankind and really can't praise them enough! Fantastic team and genuinely really lovely people who get the job done!

    Aimee

    Marketing Exec

  • ​I had the pleasure of commissioning Humankind to place the majority of my external hires for intermediate and senior-level positions on my team this year, and can say without hesitation that they deliver on a different level to other recruitment firms I’ve worked with in the past. They were involved on every level of the assignments and especially took great care in the early “discovery” phase to ensure that they understood on a deep level what we needed before recommending an initial round of candidates. This wasn’t a simple, “read the JD – start scraping LinkedIn” type firm. They had great questions, and it showed in the results as high-qualified and engaged candidates started appearing in my inbox very soon after our initial calls. I still count the team members they helped place amongst our most successful people, and I eagerly go to them first with conversations about new roles.​

    Elliot

    Head of Retention and Loyalty

  • ​This team has brought us great candidates for numerous roles over the past 2 years. They are our go-to recruitment experts, we trust them without exception and they reduce the pressure off our hiring managers and HR teams, which we really need. They go above and beyond, to understand our company values, the JDs fine details and finding great matches for us in the market.

    Jason

    Head of Conversion

  • I have worked with Chris for the last year to recruit for 3 of my teams. Each time he has been a pleasure to work with, but more importantly, he has found us great candidates. Not only have they had the right skill sets, but they have also been the right cultural fit for our organization. He is extremely responsive and communicates updates without prompting. I would not hesitate to provide Chris with future mandates and have full confidence he can find the people we need.

    Jacqueline

    Director of Marketing Operations

  • I recently secured a new role with help from Andy. Andy was great throughout every stage of the recruitment process, he was always on hand to offer advice and talk things through. This gave me a much smoother and more personal experience than I’ve had with recruiters in the past, so I wouldn’t hesitate to recommend Andy to anyone looking for a new role in the marketing space.​​

    Lucy

    Content Manager

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