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Head of Marketing
- Halifax
- Permanent
Head of Marketing Halifax, Nova Scotia Hybrid (2 days a week in office) We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities. They are looking for a highly skilled Head of Marketing to join their growing team. The Head of Marketing plays a key role in supporting the development of the overall marketing strategy, and is expected to drive the growth of the assigned brands through excellent marketing execution. Responsibilities Deliver marketing impact against key business goals by acquiring and retaining profitable customers: Lead the development and execution of an integrated marketing plan to deliver commercial priorities. Continually optimize performance across the marketing mix and deliver insights and opportunities to the commercial lead. Creation and control of the brand’s marketing budget with effective and accurate forecasting and spend. Evaluate marketing activities to track the effectiveness of each investment. Monitor KPIs, verify against market trends, and suggest pivots to backlog / marketing strategy. Build a deep understanding of the market including the competitive and regulatory landscape. Work closely with the commercial team to define priorities and assist with specific go-to-market activities. Drive connections across key stakeholders to increase impact: Build relationships and drive governance with marketing team members. Partner closely with shared services such as acquisition, to execute across our paid, earned and owned channels. Work with the squad to align activities and incorporate relevant solutions into plans. Lead executional excellence and alignment to global processes and compliance: Drive and ensure execution of brand & marketing strategies/plans in assigned markets across all channels. Ensure high quality and a 360-approach in execution of marketing plans by brand. Communicate the brand’s vision and mission across all channels. Align with agencies when needed (PR, Advertising, Creative, Media). Model behaviors regularly leveraging marketing insights data to inform marketing planning and optimization opportunities. Ensure all marketing plans align to modern marketing platforms and processes. Leverage global leading practices. Partner with Marketing Operations to ensure all marketing execution is properly set up in systems and tools for tracking reporting. Lead the brand stewardship, ensure legal compliance and adhere to brand standards in all executions. Establish Critical Relationships & Communication: The role works in close collaboration with teammates across the squad to share marketing goals and strategies and leverage knowledge and skills across teams. Work with necessary stakeholders from across the business to ensure alignment on marketing campaigns / plans with legal, compliance, contact center, finance, and technology. Contribute to the operation of the squad, including the annual planning process, quarterly and monthly goal setting and tracking, etc. Promote a fun, inclusive, and collaborative team culture. Provide an environment that fosters collaboration, MVP mindset and progression towards change. Qualifications Minimum university educated (to Bachelors level) in marketing, a commercial subject or similar experience. 3-5 years of marketing experience. Minimum 1-2 years experience in brand management. Comfortable with high-level, strategic thinking, and hands-on implementation, with close attention to detail. Experience in a highly commercial environment is key, with a deep understanding of growth metrics and KPIs, and strong instincts for where the greatest gains, at the fastest speed, may be made. Budget management experience with strong analytical skills, financial skills and P&L understanding. Capable of analyzing data & drawing conclusions to provide key insights and action plans. Highly organized with keen prioritization skills to effectively manage marketing activity roadmap. Strong negotiation skills and experience with vendor management. Experience in both traditional and digital advertising. Keen understanding of social media and community management. Resilient and able to respond under pressure. Entrepreneurial and able to multi-task and prioritize. Able to work autonomously & provide independent opinions. This is a fantastic opportunity to join a growing agency based in Halifax. The company offers a competitive annual salary, employer paid premiums for Head and Dental benefits, RRSP contributions, wellness allowance and much more! If this sounds like the ideal position for you then apply today!
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Financial Accountant
- London
- Permanent
Financial Accountant Location: London Hybrid 2 days per week Our client is a boutique consultancy based in London, with subsidiary offices in Canada, Antigua, the Czech Republic, and Switzerland. Our client is at the forefront of strategic, HR, financial, and procurement consulting. They serve as strategic partners for clients to achieve business results through employee value. They are currently looking for an experienced Financial Accountant to join their growing team. Role & Responsibilities Responsible for the accounting for a number of UK entities in a fast growing business Manage all accounting transactions Reconcile accounts payable and receivable Ensure timely bank payments; reconciliation of multi-currency bank accounts Month end close process including monthly management reporting Year end close process Manage balance sheet accounts and P&L statement Work with external auditors during annual audit Able to grow with the business and team Change management Comply with financial policies and regulations Close cooperation with the rest of the finance team on cash flow report, forecast and budget preparations Qualifications & Educational Requirements Qualified or Part Qualified Accountant (ACA, ACCA, CIMA) If you are interested in the vacancy please don’t hesitate in applying.
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Marketing Operations Specialist
- Halifax
- Permanent
Marketing Operations Specialist Halifax, Nova Scotia Hybrid (2 days a week in office) We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities. We are looking for a passionate, motivated, and highly collaborative candidate to add to our Marketing team. Reporting to the Producer Team Lead or Marketing Operations Manager, the Marketing Operations Specialist is a creative problem solver with the ability to quickly identify, dissect, and overcome roadblocks. The ideal candidate is able to effortlessly manage competing priorities and to communicate effectively. If you are someone who doesn’t shy away from a good challenge, then we would like to meet with you. You will be responsible for proactively managing the planning, roadmapping and delivery of marketing projects, while paying close attention to shifting priorities and ensuring process and SLAs are respected. As Marketing Operations Specialist, you bridge the gap between the marketing strategists and the operational teams, and are able to maintain strong working relationships with key stakeholders. Responsibilities Responsible for managing the planning, roadmapping and delivery of marketing projects. Ensures effective communication across both internal and external teams and stakeholders. Manages shifting priorities and ensures process and SLAs are respected. Proactively flags deliverables at risk for missed deadlines. Identifies conflicts or roadblocks and provides potential solutions. Ensures upcoming events, product releases and other important milestones are added to the team’s calendar, and plans are submitted for approval in a timely manner. Collaborates with the team and other service providers to ensure alignment of projects and resources. Acts as the gatekeeper of the team’s OS in order to protect SLAs and make certain they are respected. Manages JIRA and Confluence processes to ensure stakeholders stay true to their commitments and keep their tickets, roadmaps and milestones updated with required detail. Flags to Head of Marketing when at risk. Coordinates with internal teams to devise, revise, and improve processes, workflows, SLAs, and to support their adoption and adherence. Assists the team with creative problem solving to remove or work-around roadblocks. Monthly and weekly reporting. Other duties and responsibilities as assigned. Qualifications Relevant degree/diploma or a minimum 3-5 years’ experience in a Management role, preferably in the Marketing or Project Management space. Foundational understanding of marketing best practices. Atlassian product knowledge (JIRA & Confluence). Passion for creative problem solving is essential. Excellent organizational and time management skills. English verbal and written communications skills are critical. Motivated individual, comfortable with rapid change; ability to multi-task and meet deadlines all while having a strong attention to detail. Client services mentality, flexibility and willingness to collaborate openly with other functions. Must be able to interact effectively across functions and cultures. Must be able to work variable schedule(s) with consideration for multiple time zones and teams in various locations around the world. Must be able to travel internationally. This is a fantastic opportunity to join a growing agency based in Halifax. The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, RRSP contributions, wellness allowance and much more! If this sounds like the ideal position for you then apply today!
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Fraud and Risk Analyst
- Malta
- Permanent
Product Risk and Fraud Analyst Permanent Position Hybrid - Malta - Spinola Bay Our Client is a Maltese B2B provider of sports betting content and management. From events and player analytics to odds compiling and game modelling, They offer a diverse array of services. Versatility is the name of the game with them. Their carefully selected team of highly qualified technology experts support clients' success by providing technical analysis, tailored strategies and solutions, as well as providing exciting customer-facing user experiences. They are currently recruiting a number of exciting positions to join their Risk and Fraud Team. Summary The Product Risk and Fraud Analyst is tasked with finding causes of risk, detecting and stopping fraud within our product operations. Covering Poker, Casino or Sports, you will work with tools your teammates to examine aspects of play ranging from game mechanics to external attacks. Working in harmony with other fraud teams (who cover financial transactions & KYC items), you will perform operations in conjunction with management instruction, our rules and terms of service to minimize losses while creating an environment that is conducive to play for our player base. Responsibilities: Investigate suspected fraudulent activities, collaborating with external and internal parties as required. Maintaining and improving on alerting systems that will warn of key criteria that may indicate impactful incidents in real time or in advance. Verification and detection of perfect play and syndicate activity. Verification and detection of profitable gambling activities, with appropriate action taking for future protection with appropriate teams. Oversee collaborative efforts with all brands and product teams to accurately and consistently profile players. Analysis of promotional mechanisms. Run and monitor all frequency based reporting mechanisms, or tool alerts/reports as required to assist with real-time monitoring. Requirements: At least 1 year in a fraud and risk or related position within the gaming industry. Proficiency in data analysis, risk modelling and fraud detection techniques specific to online gaming. A collaborative mindset to be willing to work alongside customer support and other fraud teams as many cases will involve significant overlap. A collaborative mindset to be willing to work alongside customer support and other fraud teams as many cases will involve significant overlap. If you are interested please do not hesitate in sending your to me or alternatively message me directly to find out more.
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Senior Risk And Fraud Analyst
- Malta
- Permanent
Job description Summary The Senior Product Risk & Fraud Analyst is tasked with finding causes of risk, detecting and stopping fraud within our product operations. Covering either Casino or Sports, you will develop tools and work with your staff to examine aspects of play ranging from game mechanics to external attacks. Working in harmony with other fraud teams (who cover financial transactions & KYC items), you will lead operations in conjunction with management instruction, our rules and terms of service to minimize losses while creating an environment that is conducive to play for our player base. Responsibilities: Lead investigations into suspected fraudulent activities, collaborating with external and internal parties as required. Evaluation of risks to the business within our wagering portfolio and client list. Develop and seek approval for business wide policies and procedures where appropriate. Maintaining and improving on alerting systems that will warn of key criteria that may indicate impactful incidents in real time or in advance. Verification and detection of perfect play and syndicate activity. Verification and detection of profitable gambling activities, with appropriate action taking for future protection with appropriate teams. Oversee collaborative efforts with all brands and product teams to accurately and consistently profile players. Analysis of promotional mechanisms. Delivery of up-to-date fraud detection tools and other technological pieces required to keep pace with issues faced by the industry. Ownership of relevant backend systems and IT delivery roadmap. Reporting on caseload, mitigation and risk trends to Directors and Executive. Job requirements At least 3 years in a risk and fraud or related position within either sportsbook or casino vertical of the industry. Proficiency in data analysis, risk modelling and fraud detection techniques specific to online gaming. Awareness and insight of modern technologies and their use and application by problematic clientele. Degree in a related field preferred. A collaborative mindset to be willing to work alongside customer support and other fraud teams as many cases will involve significant overlap. Other essential Information Mostly early shifts to align with a team operating 7-8 hours behind Malta. Shifts start no earlier than 7am CET and end no later than 8pm CET. Flexibility of weekends/public holidays required. The role starts at EUR 48,000 p.a. depending on experience this can be higher.
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Commercial Administrator
- London
- 45000
- Permanent
Commercial Administrator London Permanent £40,000 - £45,000 p/a The Role We are partnered with a boutique consultancy based in London but with a global presence who are specialists in strategic, HR, financial and procurement consulting. They are looking for a highly skilled Commercial Administrator to join a new and growing function in the business. In this role you will play a key role in supporting commercial and operational functions to ensure that processes run smoothly and are executed efficiently. This will include preparing commercial documents, contracts and agreements, working with finance to reconcile invoices and resolve billing inaccuracies, act as the first point of contact for general client enquiries and assist the commercial team with project support duties such as coordinating meetings and tracking project progress. This is an exciting time to join a new team that has some exciting growth prospects over the next few years where you will work with clients on a global scale on a range of exciting projects. The Successful candidate will have… Previous experience in a similar commercial role Detailed understanding of invoicing and contract management Self-Motivated with a professional approach and use to working in an administrative role in a fast-paced environment with changing priorities Highly organised with a strong attention to detail Excellent communication and stakeholder engagement skills If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on 07425 559 243. Adam #LI-AL1
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Marketing Manager
- Halifax
- Permanent
Marketing Manager Halifax, Nova Scotia Hybrid (2 days a week in office) We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities. They are currently seeking an experienced Marketing Manager. The Marketing Manager plays a key role on the Retention & Loyalty team. Enthusiastic and analytical, he or she has the know-how to identify, target and influence user behavior to increase client retention and profitability. Reporting to the Head of Marketing, he or she will manage the promotional strategy, execution and development of the client proposition. Responsibilities Lead marketing strategies to support the Retention marketing program. Plan and execute loyalty strategies to support our customers’ brands retention efforts. Lead special projects designed to improve profitability of the active hosted customer base. Manage the brands’ executive client program. Work hand-in-hand with various internal stakeholders to produce both short and long term Retention marketing strategies. Improve KPI’s by work with the retention marketing specialists on developing effective onboarding /offboarding experience of our high valued segement. Oversee and control budgets, ensure that campaigns stay within budget. Communicate campaign metrics, results and recommendations to stakeholders. Define and collaborate on the personalization of the customer experience on and off website. Assess needs, align stakeholders and develop measurable systems resource and process change. Manage internal resources to ensure fixed and variable scope deliverables are delivered on time, on budget, and as specified. Produce high-quality proposals, reports and process documents. Conduct needs analysis through technology audit, content audit, process audits and stakeholder feedback. Ability to identify new areas for improvement and development of client lifecycle campaigns and to articulate to business leaders. Coordinate project responsibilities, allocate and prioritize tasks among team members. Ensure that campaigns, creative briefs and other strategic marketing documents, and the overall campaign calendar accurately reflect marketing objectives, target groups and ROI in-line with the business strategy. Responsible for the preparation of summary reports and post-campaign analysis of all projects, utilizing Business Intelligence resources to ensure take-away and learning. Develop and implement a model(s) to ensure early detection of high value players. Qualifications 3-5 years of Digital Marketing experience with a successful track record of implementing and managing Digital Marketing Programs in a multi-channel environment. In-depth knowledge of marketing best practices with experience in developing and implementing testing strategies across channels, including designing and analyzing contact strategies, automation techniques/tools and customer experience optimization. Demonstrated experience with data-driven marketing, a/b and multivariate testing experience, Analytics, with a successful track record of implementing and managing different Digital Marketing Tools. Ability to interpret and present data/results (both written and verbal) to stakeholders in engaging and meaningful ways. Experience working with and tracking customer service KPI’s and metrics. Advanced knowledge of MS Office software applications, advanced Excel is a must. Ability to manage and prioritize multiple projects simultaneously within a complex organization. Experience leading, coaching and mobilizing teams. Excellent negotiation, influence and relationship building skills. Must be able to travel 15-20%. This is a fantastic opportunity to join a growing agency based in Halifax. The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, RRSP contributions, wellness allowance and much more! If this sounds like the ideal position for you then apply today!
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Head of Acquisition Martech
- Manchester
- Permanent
Head of Acquisition Martech Full Time Manchester (Hybrid) Are you of a technical disposition, and able to define the requirements for marketing technology to help maximise marketing performance and profitably? This is a business critical role, to ensure Adtech and Martech is fit for purpose across the Paid Media team and agency network against a significant budget increase trajectory - a pivotal role in enabling the team to create and execute paid media and remarketing strategies against acquisition KPIs. We're talking about leading the charge in terms of delivering a single Martech stack, across a complex business, spending serious money across multiple brands within the entertainments industry. Working as part of the Acquisition Planning and Media team, this role will support wider business efforts to build their Adtech and Martech capability. Using your strong understanding of working with customer data platforms and BI, along with designing and integrating tech stacks to enable better use of marketing and ad platforms, you'll be the key point of contact within the acquisition team in delivering a single Martech stack (CMS, Tag Management, CMP and CDP), ensuring strategies for targeting, media delivery, optimisation, remarketing, and analysis are executed. The Job... You’ll be reporting to the Senior Director of Acquisition & Media Planning and will work closely with Head of Paid Media, analytics, BI, and development teams. It’s a full-time role, with flexible hours. You'll be in the modern Manchester office 2 days a week, with the rest of your work conducted remotely. You'll be responsible for: - Partnering with the enterprise level project team to establish the Adtech/Martech vision and strategy in line with the customer and market needs and delivering measurable impact. - Creating a measurement framework to enable acquisition and commercial decision-making across multi-channel campaigns and complex 360 use cases. - Identifying market needs, discovering opportunities, and defining customer needs in AdTech/MarTech/ and the associated product features to meet those needs. - Establishing success criteria for key product features using meaningful metrics and KPIs and assessing the Martech requirements for internal and external partners, whilst continually building Adtech and Martech capabilities working with the Head of Paid Media and the Analytics, BI and Development teams. - Working with the Paid Media team: Head of Paid Media, channel leads and Campaign Manager (Ad ops) to ensure effective tracking is set-up for all campaigns and creatives and building strategies utilising the CDP. - Working with the BI team to create operational and analytical reporting suites and dashboards to allow for paid media optimisation and commercial reporting. - Working with the mobile app team to ensure mobile tracking and ad accounts are enabled and accessible across the Adtech. - Pushing innovation boundaries to uncover incremental growth opportunities, drive testing, trial and experimentation. About You... As the Head of Acquisition Martech you’ll be highly collaborative and have a partnering mindset to support clients and stakeholders in order to define strategic objectives, marketing budgets, and success metrics. As a result you'll enjoy working with both internal channel specialists and outsourced agencies, supported by the Vendor Management function, all with a view to delivering the best work and outcomes possible. Here's some of the key experience you'll need to demonstrate: - 10+ years experience in driving customer acquisition across marketing channels such as TV, OOO, Radio, PPC, Display, Paid Search, Paid Social, and Retargeting. - Demonstrable experience of managing ideation to launch of digital products, enterprise solutions and services and experience working with demand side and supply side ad tech platforms, associated integrations, and measurements. - Technical experience working with design, engineering, and data science teams to define and develop products. - A history in driving growth with innovative demand generation and prospecting campaigns, working with ad-serving platforms and digital monitoring tools, as well as offline marketing tools and strategies. - Proven experience building and executing direct and digital marketing campaigns for a business in a highly competitive and complex business environment. - Familiarity with social acquisition channels, including YouTube, Facebook, Twitter, and other social media environments. - High levels of analytical and data driven problems solving. Including proficiency in A/B testing and the ability to track and report on key metrics that measure performance in programs and campaigns inclusive of traffic, revenue, conversions, and ROI. - The ability to prioritise and work comfortably on multiple projects and meet deadlines whilst working effectively under pressure. You'll be team-oriented using sound judgment in decision making, and demonstrate calmness in sometimes uncertain and stressful circumstances. The Company... This is a digital marketing business enjoying hyper-growth at the moment. They are experts within the entertainment sectors, and for an experienced automation and acquisition marketing tech expert, this represents a great opportunity to think outside of the box and get involved in the types of projects you won't be able to, elsewhere. They also have a track record of promoting from within, so as more brands come online, more opportunities for promotion prospects will naturally appear. In addition to an attractive salary DOE, some additional benefits include; - Private health cover - Death in service benefit - Pension - Various discounted products and services Apply Now! We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.
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Head of Acquisition Martech
- London
- Permanent
Head of Acquisition Martech Full Time London (Hybrid) Are you of a technical disposition, and able to define the requirements for marketing technology to help maximise marketing performance and profitably? This is a business critical role, to ensure Adtech and Martech is fit for purpose across the Paid Media team and agency network against a significant budget increase trajectory - a pivotal role in enabling the team to create and execute paid media and remarketing strategies against acquisition KPIs. We're talking about leading the charge in terms of delivering a single Martech stack, across a complex business, spending serious money across multiple brands within the entertainments industry. Working as part of the Acquisition Planning and Media team, this role will support wider business efforts to build their Adtech and Martech capability. Using your strong understanding of working with customer data platforms and BI, along with designing and integrating tech stacks to enable better use of marketing and ad platforms, you'll be the key point of contact within the acquisition team in delivering a single Martech stack (CMS, Tag Management, CMP and CDP), ensuring strategies for targeting, media delivery, optimisation, remarketing, and analysis are executed. The Job... You’ll be reporting to the Senior Director of Acquisition & Media Planning and will work closely with Head of Paid Media, analytics, BI, and development teams. It’s a full-time role, with flexible hours. You'll be in the modern London office 2 days a week, with the rest of your work conducted remotely. You'll be responsible for: - Partnering with the enterprise level project team to establish the Adtech/Martech vision and strategy in line with the customer and market needs and delivering measurable impact. - Creating a measurement framework to enable acquisition and commercial decision-making across multi-channel campaigns and complex 360 use cases. - Identifying market needs, discovering opportunities, and defining customer needs in AdTech/MarTech/ and the associated product features to meet those needs. - Establishing success criteria for key product features using meaningful metrics and KPIs and assessing the Martech requirements for internal and external partners, whilst continually building Adtech and Martech capabilities working with the Head of Paid Media and the Analytics, BI and Development teams. - Working with the Paid Media team: Head of Paid Media, channel leads and Campaign Manager (Ad ops) to ensure effective tracking is set-up for all campaigns and creatives and building strategies utilising the CDP. - Working with the BI team to create operational and analytical reporting suites and dashboards to allow for paid media optimisation and commercial reporting. - Working with the mobile app team to ensure mobile tracking and ad accounts are enabled and accessible across the Adtech. - Pushing innovation boundaries to uncover incremental growth opportunities, drive testing, trial and experimentation. About You... As the Head of Acquisition Martech you’ll be highly collaborative and have a partnering mindset to support clients and stakeholders in order to define strategic objectives, marketing budgets, and success metrics. As a result you'll enjoy working with both internal channel specialists and outsourced agencies, supported by the Vendor Management function, all with a view to delivering the best work and outcomes possible. Here's some of the key experience you'll need to demonstrate: - 10+ years experience in driving customer acquisition across marketing channels such as TV, OOO, Radio, PPC, Display, Paid Search, Paid Social, and Retargeting. - Demonstrable experience of managing ideation to launch of digital products, enterprise solutions and services and experience working with demand side and supply side ad tech platforms, associated integrations, and measurements. - Technical experience working with design, engineering, and data science teams to define and develop products. - A history in driving growth with innovative demand generation and prospecting campaigns, working with ad-serving platforms and digital monitoring tools, as well as offline marketing tools and strategies. - Proven experience building and executing direct and digital marketing campaigns for a business in a highly competitive and complex business environment. - Familiarity with social acquisition channels, including YouTube, Facebook, Twitter, and other social media environments. - High levels of analytical and data driven problems solving. Including proficiency in A/B testing and the ability to track and report on key metrics that measure performance in programs and campaigns inclusive of traffic, revenue, conversions, and ROI. - The ability to prioritise and work comfortably on multiple projects and meet deadlines whilst working effectively under pressure. You'll be team-oriented using sound judgment in decision making, and demonstrate calmness in sometimes uncertain and stressful circumstances. The Company... This is a digital marketing business enjoying hyper-growth at the moment. They are experts within the entertainment sectors, and for an experienced automation and acquisition marketing tech expert, this represents a great opportunity to think outside of the box and get involved in the types of projects you won't be able to, elsewhere. They also have a track record of promoting from within, so as more brands come online, more opportunities for promotion prospects will naturally appear. In addition to an attractive salary DOE, some additional benefits include; - Private health cover - Death in service benefit - Pension - Various discounted products and services Apply Now! We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.
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Retention Manager
- Manchester
- Permanent
No job description added
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ETL Developer
- San José
- Permanent
ETL Developer San Jose (Hybrid 3 days a week in office) We are partnered with a company that provides consulting services specializing in statistical analysis and risk management who are looking for an ETL Developer to join their growing team. The ideal candidate will have a strong background in Extract, Transform, Load (ETL) processes and technologies, as well as expertise in designing and implementing interoperability solutions to facilitate data exchange between disparate systems and applications. The role will focus on ETL and Interoperability integration processes enabling seamless data exchange and integration across production systems. Responsibilities: ETL creation: Design, create, and maintain ETL processes to extract data from various sources, transform it into the required format, and load it into target systems or data warehouses. Create custom scripts, workflows, and data pipelines to automate data integration tasks. Interoperability Solution Design & Development: Collaborate with stakeholders to understand integration requirements and design interoperability solutions that enable seamless communication and data exchange between disparate systems and applications. Define integration patterns, protocols, and standards to facilitate interoperability and information flow across systems. Integration Implementation: Implement middleware, APIs, connectors, and integration layers to facilitate communication and data exchange between different systems, platforms, and data sources. Develop custom adapters, connectors, and plugins to integrate with third-party systems and applications. Data Mapping and Transformation: Define data mappings, transformations, and business rules to ensure accurate and consistent data exchange between systems. Develop data transformation scripts, mappings, and rules using ETL tools, scripting languages, and transformation frameworks. Performance Optimization: Optimize ETL processes and integration workflows for performance, scalability, and efficiency. Identify and address bottlenecks, optimize queries, and implement caching strategies to improve data processing speed and reduce latency. Documentation and Reporting: Create and maintain comprehensive documentation of ETL processes, data mappings, integration workflows, and support procedures. Generate reports, documentation, and data lineage diagrams to facilitate knowledge sharing and troubleshooting. Quality Assurance and Testing: Implement data quality checks, validation rules, and error handling mechanisms to ensure data accuracy, completeness, and integrity throughout the integration process. Conduct unit testing, integration testing, and user acceptance testing to validate ETL processes and integration workflows. Qualifications: Bachelor's degree in computer science, information technology, or a related field. Strong technical skills in ETL tools and technologies, such as Informatica, Pentaho, MS SSIS, or custom scripting languages (e.g., Python, SQL). Experience with data modeling, database design, and SQL query optimization. Proven experience in interoperability with expertise in designing and implementing solutions for data exchange and integration between systems. Knowledge of integration patterns, protocols, and standards (e.g., REST, SOAP, JSON, XML). Strong analytical and problem-solving skills, with the ability to analyze complex data integration challenges and propose effective solutions. This is a fantastic opportunity to join a growing team. The company offers life & health insurance coverage, additional annual time off, and training sponsorship program. If this sounds like the ideal position for you apply today with an English version of your CV!
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Social Media / Content Exec
- Manchester
- 30000
- Permanent
Social Media & Content Executive £25k - £30k Manchester (Hybrid) The Job... As part of a wider team and reporting into the agency’s Directors, you'll be central to supporting and developing an array of property and energy sector clients with the creation and management of their content and social media marketing. You'll be responsible for: - Creating engaging social media content for a range of clients. - Scheduling and managing social media posts for the agency’s client base. - Writing short-form copy for social media. - Writing longer-form content for websites and newsletters. - Analysing and reporting back on social media across all platforms, highlighting successes and areas for improvement, optimising content and posts accordingly. - Keeping up-to-date with the latest social media and content marketing trends across various platforms and staying abreast of industry news. - Graphic design work including creation of social media graphics, newsletters and brochures. About You... The Social Media & Content Executive will need to have good communication skills, excellent attention to detail, and strong organisational skills. Here's some of the key experience you'll need to demonstrate: - At least 1 year experience in a social media / content creation role. - Excellent working knowledge of Canva and/or other design tools such as Adobe Suite/Creative Cloud. - Experience of creating and publishing content across a range of social media channels including LinkedIn, Facebook, Instagram, Twitter/X, TikTok and YouTube. - The ability to create engaging reels, stories, and visual / written posts. - Graphic design skills and a natural creative eye. - Some experience of the construction / property development / energy sectors would certainly make you stand out. - A can-do attitude and a willingness to carry on learning and improving your social and content marketing skills. - A team player who loves to get stuck in and bring new ideas to the table. The Company... This Social Media Executive / Content Creator role is with an award winning and growing PR agency, with clients across interesting sectors including construction, property, and energy. In addition to an attractive salary of £25k - £30k DOE, some additional benefits include: - Hybrid working model, typically 2 days in the modern Manchester office (generally Wednesday and Thursday) and 3 days from home, each week. - You'll also get 25 days holiday, plus bank holidays off. - A volunteer day each year. - 3% pension. - Eligibility to join the company bonus scheme after completing your probation period. - Work Life office benefits including free breakfast and snacks, beer and pizza nights, regular social events and networking. - Access to Headspace App. - Regular team socials. - Annual away day - Individual development plans and tailored training programmes, including regular lunch and learn events and external training. - Industry leading Best Self Review process with quarterly mini-reviews to ensure ongoing personal development. Apply Now! We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.
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Conversion Manager - Acquisition, Experience & Growth
- Manchester
- 70000
- Permanent
Conversion Manager - Acquisition, Experience & Growth £60,000 – £70,000 Full Time Manchester (Hybrid) Are you a self-motivated CRO / Conversion Manager, with strong performance marketing skills, a creative eye and a customer centric approach? In this role you'll take the lead on creating a scalable and futureproof network of high-traffic websites for the agency's clients, driving customer acquisition by sending high-intent, engaged visitors to their client's transactional websites. You'll be developing and executing this strategy, ensuring the websites provide exceptional user experiences and the right journeys to visitors primed for conversion. The Job... As Conversion Manager, Acquisition, Experience & Growth (CRO Manager), you'll play a key role in the Marketing team. You'll be working closely with the Marketing, Creative, Marketing Operations and their contractor network to ensure that all client websites have the right content, tracking and user journeys to maximise conversion. This isn't a hands-on, implementation style, CRO role, this is more about owning projects and being responsible for solving cross-departmental problems for all things related to acquisition-focused conversion. You'll need to be experienced in all aspects of digital marketing, with a key focus on conversion, to ensure client acquisition websites send as much high-intent traffic to their transactional sites as possible for maximum conversion performance. It’s a full-time role, with flexible hours. You'll be in the exceptional new Manchester office 2 days a week, with the rest of your work conducted remotely. You'll be responsible for: - Defining the website information architecture, navigation and calls to action to take the user on the highest converting journey possible. - Ensuring that the journeys and behavioural signals are properly tracked to ensure we can see where improvements can be made. - Owning and developing the vendor and contractor resource used to execute changes and marketing activity across the acquisition websites. - Supporting the marketing and content teams to create the most compelling content for the website by providing qualitative and quantitative user insights. - Ensuring tracking is set up and data is accurate so they can optimise and enhance the websites. - Reporting on the performance of each brand’s website/s. - Optimising the websites and validating changes. - Planning persuasive journeys for users that land on websites from paid, affiliate, content and social media campaigns to ensure they're maximising conversions on their client's transactional websites. - Ensuring that acquisition websites are well-documented so that all stakeholders are aligned on how they work, permissions, tools, plug ins and analytics implementations. - Working closely with key teams: Conversion, Marketing, Content, Producers and Web Performance to ensure the websites are delivering maximum value to the business - Making recommendations on how to prioritise and deploy vendors / contractors to supplement the business's capacity and scale according to workload. - Ensuring that all digital brand assets featured on the websites maintain consistency in tone of voice and visual identity, aligning with the overall brand strategy - Ensuring all campaigns are tracked and reporting accurate data. - Producing reports and visualising data on traffic activity so all stakeholders can quickly see how the websites are performing. - Providing actionable qualitative and quantitative insights on where improvements can be made to the websites and validating the proposed changes. - Creating solutions, processes and playbooks for acquisition and growth conversion activities. About You... As the CRO Manager / Conversion Manager you’ll be joining a dynamic and growing digital marketing agency with an exciting international client base. With a focus on growth and people, the agency upholds a culture of humility, ownership, ambition and collaboration. Here's some of the key experience you'll need to demonstrate: - 6+ years experience in digital marketing and digital campaign execution in a performance-driven environment. - 3+ years experience of analytics and reporting, email marketing, UX and design. - Significant experience in a role where you have had to execute content, journeys and creative ideas in a way that drives new customers online. - Experience working with producers, developers, creatives, designers and copywriters to deliver high-quality visual assets, copy, emails and landing pages. - Significant experience in a role where you have had to lead the user journey design for customer acquisition campaigns. - Demonstrable experience of collaboration in a creative and marketing environment to ensure the best possible results. - Strong negotiation and relationship-building skills. - The ability to thrive in a data-driven organisation, helping facilitate technology solutions to complex marketing problems and is able to nurture multiple streams of work through the implementation process concurrently. - Ability to manage and prioritise multiple projects simultaneously within a complex organisation. - The ability to travel internationally as required (10% or less). The Company... This is a digital marketing business enjoying hyper-growth at the moment. They are experts within the entertainment sector, and for an analytical and strategically-minded Conversion Manager, this represents a great opportunity to think outside of the box and get involved in the types of CRO projects you won't be able to, elsewhere. They also have a track record of promoting from within, so as more brands come online, more opportunities for promotion prospects will naturally appear. In addition to an attractive salary of £60k - £70k DOE, some additional benefits include; - Private health cover - Death in service benefit - Pension - Various discounted products and services Apply Now! We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.
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Business Process Optimization Specialist
- London
- 61000
- Permanent
Business Process Optimization Specialist London - Hybrid Permanent £55,000 - £61,000 p/a The Background We are partnered with an innovative IT consultancy based in London but with a global presence who are leading advisors in their industry by creating lasting value for their clients. Due to growth following a recent promotion they are looking for a highly skilled Business Process Optimization Specialist to join them. As a Business Process Optimization Specialist you will work closely with clients to analyze their current business processes, workflows and procedures using techniques like workshops, surveys and stakeholder interviews. Once information has been gathered you will analyze the data to review the issues, understand how this is impacting the business make recommendations that will improve processes. This is an exciting role where you will get the chance to lead client relationships, support the BPO Manager in executing process improvement initiatives before monitoring their progress from the metrics put in place and make a real impact in creating change for clients. You… In order to be a successful Business Process Optimization Specialist you will have… Previous experience in a similar role involving data analytics and the ability to use data to create solutions that improve processes and resolve problems The ability to walk client through the process map step by step from analysis and issues through to solutions and results Experience working in a consultancy environment and managing relationships with a range of different stakeholders Experience in process improvement projects would be highly advantageous Experience in data visualization using tools such as Tableau and Power BI If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on 07425 559 243. Adam #LI-AL1
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Marketing Coordinator Manager
- Permanent
Marketing Coordinator Manager Manchester / 2-3 days a week in the office Digital Marketing Agency Summary: Reporting to the Head of Marketing Coordinators, the Marketing Coordinator Manager will lead a dynamic team of marketing coordinators, ensuring the seamless execution of client-facing marketing activities. Your primary focus will be to ensure that projects are delivered on time, to the highest quality, and in line with or exceeding stakeholder expectations. In this leadership role, you will serve as both a coach and mentor, guiding a group of ambitious marketers through a fast-paced and ever-evolving environment, keeping them motivated, engaged, and focused on success. The ideal Marketing Coordinator Manager will be a skilled multi-tasker, able to balance multiple priorities while ensuring attention to detail and quality. Strong communication skills, both written and verbal, are essential, as is the ability to foster collaboration across teams and departments. A passion for mentoring and an understanding of the importance of continuous improvement in a fast-moving industry are key to thriving in this role. Your leadership will be instrumental in maintaining consistency, driving team performance, and fostering continuous improvement. Responsibilities: Team Leadership & Operations: Lead and manage the daily operations of the Marketing Coordinator team, ensuring proper resource allocation and efficient execution of marketing activities, acting as a key service provider to internal teams. Training & Coaching: Deliver ongoing training and coaching aligned with annual OKRs and individual development plans, while fostering a culture of continuous learning and skill-building to elevate team performance. Onboarding & Integration: Oversee the onboarding process for new hires, ensuring they receive comprehensive training and are integrated smoothly into the team, ready to contribute effectively from day one. Performance Management: Conduct quarterly check-ins and annual performance reviews, providing constructive feedback and supporting the team’s professional growth in line with organizational goals. Stakeholder Collaboration: Work closely with managers, team leads, and other coordinators to assist in planning and preparing marketing activities, ensuring alignment across teams and departments for successful project execution. Project Execution & Quality Assurance: Ensure that your team consistently meets project requirements and deadlines, delivering high-quality work that aligns with stakeholder expectations. Cross-Department Communication: Facilitate clear and effective communication between teams and departments to ensure smooth project flow and timely issue resolution. Project Tracking & Reporting: Keep stakeholders informed by regularly updating project statuses, ensuring visibility across teams and identifying any potential delays or challenges early on. Problem-Solving & Support: Provide creative solutions and guidance to help your team overcome obstacles and efficiently navigate any roadblocks that may arise during project execution. Process & Efficiency Optimization: Regularly assess and refine existing workflows, processes, and procedures, identifying opportunities for improvement to enhance team productivity and operational efficiency. Documentation & Compliance: Maintain up-to-date documentation of processes and best practices, ensuring that all team members have clear guidelines to follow, and enforcing adherence to operational standards. Meeting & Briefing Participation: Attend relevant meetings, project briefings, and other discussions to stay aligned with the team’s objectives and deliverables. Reporting & Administration: Prepare and present reports as needed, providing insights into team performance, project progress, and any necessary adjustments to plans. Internal Projects & Administrative Support: Contribute to internal initiatives and handle administrative tasks as required to support the smooth operation of the marketing department. Additional Responsibilities: Take on other duties and responsibilities as assigned to ensure the continued success and growth of the marketing team. Requirements: The ideal candidate should possess: Experience & Education: A minimum of 3-5 years of professional experience in marketing, with a degree in Marketing or a related field. Agency or Dynamic Environment Experience: Proven experience working in an agency or similar fast-paced, client-driven environment, where adaptability and creative thinking are key to success. Team Leadership & Management: Strong experience in building, leading, and managing teams, both in-person and remotely, with a focus on fostering growth, collaboration, and high performance. Exceptional Communication Skills: A skilled communicator with a demonstrated ability to develop talent and effectively convey ideas, both verbally and in writing. Fluent in English, with excellent written and verbal communication skills. Creative Problem Solving & Talent Development: A passion for innovative problem solving, coupled with a commitment to mentoring and developing team members to their full potential. Leadership & Organizational Excellence: Exceptional leadership qualities with strong organizational and time management skills, ensuring that projects and teams remain on track, even in high-pressure situations. Adaptability in Fast-Paced Environments: Proven ability to thrive in a rapidly evolving, high-speed environment, managing competing priorities and navigating change with ease. Passion for Communications & Media: A deep interest in communications, advertising, and media trends, with a strong desire to continue learning and staying current with industry developments. Travel Flexibility: Willingness to travel as needed to support the team and business objectives. Global Availability & Attendance: Regular, consistent, and punctual attendance is essential. Ability to work flexible hours, accommodating multiple time zones, and being on-call as necessary to support global teams and projects. If this sounds like the ideal role for you, then apply with an up to date and relevant CV. Dave #LI-DO1
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Marketing Operations Manager
- Halifax
- Permanent
Marketing Operations Manager Halifax, Nova Scotia Hybrid (2 days a week in office) We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities. They are looking for a passionate, proactive, and highly efficient candidate with a proven track record of managing and developing talent while efficiently supporting processes and resources. Reporting to the Director of Operational Marketing, the Marketing Operations Manager is a creative problem solver with the ability to quickly identify, dissect, and overcome roadblocks. The ideal candidate is able to effortlessly manage competing priorities and to communicate effectively. If you are someone who is excited by the prospect of fostering the growth and development of a team, and who doesn’t shy away from a good challenge, then we would like to meet with you. You will be responsible for mentoring the Producers, fostering the development and upskilling of the team, improving processes and efficiencies, and overseeing the day-to-day operation of the team. The Producers will rely on you to ensure they have the tools, skills, and resources required to complete their tasks, for guidance and mentorship, and to create and enforce processes and SLAs. Responsibilities Leading and overseeing the work and day-to-day operation of the Producer team, who proactively manage the planning, roadmapping and delivery of marketing projects. Coordinating with internal teams to devise, revise, and improve processes, workflows, SLAs, and to support their adoption and adherence. Oversee the onboarding and training of all new hires and perform quarterly check-ins and yearly performance reviews. Act as a mentor to the Producers and oversee the development and upskilling of the team. Serve as the primary point-of-contact and representative for Producers in all communications with other team leaders and executive leadership. Assist the team with creative problem solving to remove or work-around roadblocks. Manage JIRA projects and Confluence pages required for Producers to execute their responsibilities, while also looking at how to enhance and streamline processes and workflows. Executive level, monthly and weekly reporting. Other duties and responsibilities as assigned. Qualifications Relevant degree/diploma or a minimum 6-8 years’ experience in a management role, preferably in the marketing or project management space. Experience building and managing a team, both in person and remotely. Foundational understanding of marketing best practices. Atlassian product knowledge (JIRA & Confluence) an asset. Passion for creative problem solving and developing talent is essential. Excellent leadership, organizational and time management skills. English verbal and written communications skills are critical. Comfortable with rapid changes and to multi-task and meet deadlines, all while having a strong attention to detail. Client services mentality, flexibility and willingness to collaborate openly with other functions. Comfortable with ambiguity and able to change direction quickly when required by client or project needs. Must be able to interact effectively across functions and cultures. Must be able to work variable schedule(s) with consideration for multiple time zones and teams in various locations around the world. Must be able to travel internationally. This is a fantastic opportunity to join a growing agency based in Halifax. The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, RRSP contributions, wellness allowance and much more! If this sounds like the ideal position for you then apply today!
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Community Manager
- Manchester
- Permanent
Community Manager Manchester City centre (2 days per week onsite) The company Our client have the single minded belief that in order for their business to be sustainable in the long term, fulfilling community needs will be at the centre of there strategy. As a company that is on a hyper growth trend, They are hiring a new team of community managers to foster there growing online presence in forums. The role We are seeking a top-notch, experienced Online Community Manager to act as the eyes and ears of your assigned brand communities. Reporting to the Community Team Leader, you will contribute to a bespoke community engagement strategy, build community relationships, and be responsible for the overall brand growth on channels like Discord, Telegram, Reddit, YouTube community and Trustpilot. Your Mission Daily monitoring of member activity on online forums, proactively reporting themes, trends, and problem areas to the Community Team Leader or Customer Service Team. Keep internal and external information up-to-date in a fast-paced environment Work closely with the team to write and disseminate critical information about brand updates Complete brand-specific training and be prepared to identify and flag Adverse Events across assigned communities Reply to member comments in brand discussion forums to foster a sense of community and encourage conversation. NB- you will not be the point of contact for responding to individual customer complaints/inquiries, but work with CS to share data, and cluster them into trends for the team to understand Contribute ideas for the overall growth and health of individual communities, while seeking out new channels where our customers gather Responsible for managing Discord on-platform live events to engage and connect with the broader Discord community; onboard new users and ensure their continued engagement while promoting a vibrant community culture Work closely with social and content teams to produce exclusive content and create a diverse creative community Requirements Entrepreneurial mindset and ability to operate autonomously Experience using and building community servers Knowledge of sports is a huge benefit Ability to use social media tools to glean trends, statistics, and insights Professionally represent the client's core values and mission when interacting with external parties Strong work ethic, and ability to work closely with, and collaborate effectively with other teams A global mindset: someone who has either worked internationally or had experience managing a large regional community Ability to adapt to and learn new community-related software Extremely organized and able to juggle multiple tasks Team player Able to work nights or weekends/variable schedule when necessary. Responsibilities Work with social media managers to generate social content that will drive communications Plan social content and maintain a content calendar Monitor overall marketing strategy by overseeing social media campaigns. If you are interested in the vacancy or want a confidential chat about the vacancy please don't hesitate in reaching out to me.
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Head Of Security Architecture & Engineering
- London
- Permanent
🔥 We’re on the Hunt for a Head of Security Engineering & Architecture! 🤝 Humankind is partnered with an exceptional Consultancy in the heart of London and after successfully placing the Head of Security Operations we are now on the hunt for an ambitious Head Of Security Architecture & Engineering! 💷 Offering £125,000 - £145,000 with Hybrid working in London (2 days onsite a week) Are you a security mastermind who can turn complex challenges into seamless solutions? Do you lead with vision, inspire with purpose, and thrive on making things happen? If you're ready to take charge and shape the future of security, we want to hear from you! As Head of Security Engineering & Architecture, you’ll lead a dynamic global team, craft innovative strategies, and elevate their security game to new heights. You’ll be at the forefront of transforming how they protect and power the industries they serve, from the ground up. What’s in it for you? 💡 The chance to lead and shape security strategy for a top-tier team. 🌍 A truly global role with the opportunity to make a massive impact. ⚙️ Work with cutting-edge technology in a fast-evolving landscape. 🚀 Empower your team, innovate, and set the stage for future success. What they are looking for: ✔️ A seasoned leader with hands-on experience in security engineering & architecture. ✔️ Strong expertise in security controls, cloud tech, and agile ways of working. ✔️ A strategic thinker who knows how to turn big ideas into tangible, impactful results. ✔️ Someone who thrives in complex, fast-moving environments and drives change. Ready to make waves? Dive into a leadership role where your decisions shape the future of security. Apply now and let’s secure tomorrow, today. 🔐
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Marketing Assistant - B2B
- Manchester
- 26000
- Permanent
Marketing Assistant B2B £24,000 – £26,000 Full Time Manchester (On-site M11) Are you a super organised admin with a love of interior design and looking to take your first steps into the world of marketing? As the Marketing Assistant you'll be providing support across a variety of work streams within our client's small, but perfectly formed, in-house marketing and design team, specifically focussed on their B2B offerings. The Job... You’ll be reporting to the Marketing Manager and will be providing a range of general administrative support to the marketing team. It’s a full-time role based in a modern Manchester office (with free on-site parking), and you'll gain exposure to a wide range of B2B marketing projects that you'll help support with. You'll be responsible for: - Providing general administrative support to the B2B marketing team. - Liaising with external agencies on projects. - Maintaining stockist databases. - Writing B2B content for various different types of marketing literature both online and offline. - Creating and organising social media packs for the business's network of stockists. - Assisting with the creation and organisation of both online and offline campaigns, competitions and promotions. - Supporting with fulfilling stockist marketing requests. - Helping with the creation, organisation and distribution of retail and stockist communications for UK and export markets. - Preparing and ordering marketing materials for campaigns and product launches. - Assessing the results of marketing campaigns, writing reports and analysing data. - Providing website support for the stockist network, supplying data and images. - Assisting with the arrangement of stockist events hosted by their brands. - Providing support for stockists hosting in-store events. - Proof-reading stockist communications. - Monitoring and engaging with stockist activity on social media. - Logging, filing and sending out stockist web contracts. - Preparing and segmenting stockist data in excel. About You... As the Marketing Administrator you'll be working with a friendly and supportive team, ensuring all marketing activities for the business are well supported and properly administered. Here's some of the key experience you'll need to demonstrate: - Experience of working within an administrative role and a passion for marketing. - A genuine passion for interior design - paints and wallpapers will excite you and you'll have an appreciation for quality home decor products. - Knowledgeable of Microsoft packages – Word, Excel (proficient), PowerPoint and Outlook. - Able to manage priorities, adhere to deadlines and have excellent organisational skills. - Organised with good time management skills along with a flair for creativity. - Experienced with the following social media platforms: Facebook, Twitter, Pinterest, Instagram, Linkedin, Youtube. - Excellent written and proof-reading skills in English, grammar and communication. - A good communicator who can work efficiently and effectively with internal and external teams and senior management. - A "get up and go" attitude. The Company... This business is a multi-brand interior decor market leader. They are a long-established business with a great story behind them. You'll be working alongside a marketing and creative function that's circa 10 people strong in total. They are all friendly, supportive, and motivated, and as the business continues to grow, there is plenty of scope for career progression. In fact, the business has a great track record of promoting from within and the Marketing Manager you'll report into actually started out as a Marketing Assistant with the firm and developed their career accordingly. In addition to a starting salary of £24k - £26k DOE, some additional benefits include; - 25 days holiday, plus bank holidays - Company pension - Discounted food - Employee discount - Gym membership - On-site parking Apply Now! We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.
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Content & Social Media Executive
- Manchester
- 28000
- Permanent
Content & Social Media Executive £25000 - £30000 Full Time Manchester (On-site M11) Do you have a love of social media and interior design? This is the opportunity to combine the two in a fantastic opportunity to progress your content marketing and social media career. As the Content Marketing & Social Media Executive, you'll be creating and managing engaging social content across a range of interior design brands, keeping your day-to-day nice and interesting. The Job... You’ll be reporting to the Marketing Manager and will be a key member of the the wider marketing team. It’s a full-time role based in a modern Manchester office (with free on-site parking), and you'll be responsible for creating and managing social content across three exciting brands. You'll be responsible for: - Creating moodboards, stills and videos for online and social media content across all markets. - Day-to-day filming of ongoing content with key members of the team. - Working closely with the marketing team to create assets for brand campaigns, coming up with video ideas and storyboards, filming and producing videos, online banners and social media assets. - Producing basic animations. - Monitoring competitor activity of social media videos. - Creating videos (talking heads and interviews), editing video/audio content in line with the briefs, digital design and assets for use across websites, social media platforms, email marketing. - Producing content within showrooms and at external events. - Creating innovative content for three brands across various digital platforms, with a focus on engagement. - Creating high-quality social content across multiple channels, including TikTok, Instagram and Facebook. - Staying up-to-date on new trends, tools, and best practices in content creation and social media marketing to continuously improve the quality and effectiveness of your work. - Ensuring all content produced adheres to brand guidelines and reflects the tone of voice of the brand. About You... As the Content Executive / Social Media Executive, you'll be working with a friendly and supportive team. Here's some of the key experience you'll need to demonstrate: - At least 1 year experience working within content marketing / social media role. - A genuine passion for interior design - paints and wallpapers will excite you and you'll have an appreciation for quality home decor products. - Experience with DSLR camera’s and camera equipment. - Experience with the Adobe Creative suite - Premiere, After Effects, Photoshop, Illustrator and InDesign are essential. - The ability to manage multiple projects simultaneously, meeting deadlines and maintaining a high level of attention to detail. - Knowledgeable of Microsoft packages – Word, Excel (proficient), PowerPoint and Outlook. - Organised with good time management skills along with a flair for creativity. - Strong experience with the following social media platforms: Facebook, Twitter, Pinterest, Instagram, Linkedin, Youtube. You'll also have familiarity with the specific content requirements of each platform. - Excellent written and proof-reading skills in English, grammar and communication. - A good communicator who can work efficiently and effectively with internal and external teams and senior management. - A "get up and go" attitude. - Flexibility to travel (across the UK and oversees), sometimes at short notice. The Company... This business is a multi-brand interior decor market leader. They are a long-established business with a great story behind them. You'll be working alongside a marketing and creative function that's circa 10 people strong in total. They are all friendly, supportive, and motivated, and as the business continues to grow, there is plenty of scope for career progression. In fact, the business has a great track record of promoting from within and the Marketing Manager you'll report into actually started out as a Marketing Assistant with the firm and developed their career accordingly. In addition to a starting salary of £25k - £30k DOE, some additional benefits include; - 25 days holiday, plus bank holidays - Company pension - Discounted food - Employee discount - Gym membership - On-site parking Apply Now! We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.
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Senior Web Analytics Specialist
- London
- 68000
- Permanent
Senior Web Analytics Specialist London - Hybrid Permanent £60,000 - £68,000 p/a plus package We are partnered with an innovative IT consultancy based in London but with a global presence who are leading advisors in their industry by creating lasting value for their clients. Due to growth they are looking for a Senior Web Analytics Specialist to join their expanding team. As a Senior Web Analytics Specialist you will collaborate with clients to understand their business goals and key performance indicators, advising and acting as the subject matter expert in relation to web analytics, tag management and site optimization. As part of the team you will review the existing web analytics setup and recommend improvements as well as implement and maintain tag manager solutions to streamline the deployment of analytics and marketing tags across digital properties. In this role you will play a pivotal part in defining and implementing web analytics and data strategy by utilising a blend of technical expertise, analytical skills and strategic thinking. This is an exciting time to join an established but growing company who are revolutionising how they treat analytics and implementing new technology to allow their teams to get the best results. The Successful candidate will have… Previous experience in a similar role delivering web analytics, tag management and site optimization platform deployments at an enterprise level Highly skilled in Web Analytics Understanding of data integration requirements as well as integration between CDP platforms and Web Analytics platforms Experience of tools such as Matomo, Piwik Pro, Google Analytics, Google Tag Manager or similar / equivalent systems Excellent communication skills and the ability to accurately gather requirements and collaborate with different teams If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on 07425 559 243. Adam #LI-AL1
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Executive Assistant to CMO (FTC)
- London
- 60000
- Permanent
Executive Assistant to Chief Marketing Officer (Fixed term Contract - 12 months) London based office, 3/4 days in the office per week Salary up to £60k This is an EA/Office Co-ordinator blended role that includes fully supporting the CMO, CMO leadership team coordination and some aspects of office coordination of a small/busy office in Paddington. Functions include full EA functions, diary management, meeting support, team activity coordination, travel booking and organising events. Responsibilities You will be responsible for organising and maintaining the Chief Marketing Officer (CMO)’s busy schedule and ensuring that you are their point of contact for when they are travelling as well as in the office. Providing all aspects of support to their daily, weekly, monthly and quarterly commitments including administrative co-ordination, project management and personal support, where required. The function of this role is to make the office CMO as effective as possible by creating time and enabling the CMO to focus. Successfully accomplish objectives by anticipating requirements, supporting the appropriate scheduling and prioritization of time, provision of necessary data and information, and generally assuming all logistical and administrative and communications necessary to allow the CMO to focus on strategic objectives. The ideal candidate has the capacity to think strategically and is supremely organized, detail-oriented and polished. This role must anticipate the CMO’s needs while providing seamless, confidential, administrative co-ordination, project management and personal support. As a gatekeeper and partner to the Office of the CMO, this role must be able to maintain the highest level of professionalism at all times and organize their workflow to ensure their priorities are supported appropriately. Communications must be precise, polished and diplomatic, and the selected candidate must be as capable of communicating as effectively with the board of directors, executive team, leadership team and with team members at all levels across all business teams and partners. EA Role - Responsible for detailed diary management; ensuring appropriate agenda / documents are prepared in advance of meetings and the CMO is briefed accordingly. You will be their point of contact for when they are travelling and in the office. - Supporting the CMO - Scheduling meetings, managing calendars - Domestic and international travel coordination for CMO and Snr team – a mixture of complex and simple - Expense reporting - Correspondence management where required - Assisting the CMO and team on core document management, including presentations - General administrative support to the CMO’s team - Sourcing team-building activities, researching and managing offsite planning and social events - Taking minutes of meetings and using our internal Confluence to document actions and help keep the CMO and snr team on track - Collating presentations and preparing for review by CMO and Leadership - Compose messaging (keynotes, internal / external communications, etc.) on behalf of the CMO Office Co-ordinator Role - Support office operations and procedures through liaison with the relevant functional teams - Order office and kitchen supplies such as stationery, food and drinks amongst other items required for the office. - Coordinate travel arrangements for relocations, new employees from abroad or visitors such as flights, accommodation, taxis, and authorisation letters while ensuring the company’s travel policy is applied - Be first point of contact for visitors, to be greeted and assisted in a courteous and professional manner - Thrive in making the office a pleasant and inspiring place to work including organising office functions and regular meetups - Maintain a safe and secure working environment - Maintain office security as per company policies; create and update employee and visitor access cards, maintenance of security alarms, card readers and security cameras - Maintain Health and Safety Records, policy and equipment i.e. First Aid Box / Fire Extinguishers - Support the annual Office Risk Assessments (Fire Safety) and PAT (electric equipment) - Act as a Fire Marshall and First Aider for the office Requirements - Relationship builder and understands high levels of confidentiality - Strong verbal and written communication skills - High attention to detail - Significant experience and knowledge in a similar role or function assisting an Executive - Ability to handle highly sensitive data and confidential information and maintain a high degree of confidentiality at all times - Excellent organisational skills and strong multi-tasking abilities - Ability to work in a fast-paced environment in an organized manner - Excellent planning and organizational skills with strong attention to quality and detail - Strong initiative and judgment skills with project management experience - Confidence in liaising with internal and external contacts on behalf of the CMO - Flexible working schedule - Experience with MS Suite, Word, Excel, PowerPoint and Outlook is a must - Excellent interpersonal skills, with the ability to work and communicate effectively with all levels of professionals both internally and externally - Ability to learn quickly, work independently and in a team setting - Ability to manage multiple projects at any one time without losing your cool - Can deliver results within set deadlines This is a fixed term contract, highly likely to be 12 months with a possibility of a permanent role at the end of the term. If this sounds like an ideal role for you, then apply with your up to date CV. Dave #LI-DO1
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Senior Digital Marketing Executive
- Altrincham
- 40000
- Permanent
Senior Digital Marketing Executive £30,000 – £40,000 Full Time Altrincham (hybrid) Are you a Digital Marketing Executive looking for the next step up? Perhaps you're already a Senior Digital Marketing Executive who wants to sink their teeth into a new challenge? If you have excellent PPC campaign and PPC management experience, as well as a well-rounded digital marketing background covering things like email marketing, content creation and social media marketing, this role could be right up your street. This is a fantastic opportunity to join a rapidly growing, forward-thinking, professional services firm with an enviable reputation in the marketplace and a leadership team that properly "gets" marketing and, as such, invests heavily in the function. The Job... As part of a wider team and reporting into the Digital Marketing Manager, you'll be central to supporting and developing an array of digital marketing activities for a rapidly growing, forward-thinking, professional services firm. You'll be responsible for: - PPC management, optimising existing campaigns and executing new PPC strategies across platforms including Google Ads, Microsoft Advertising, LinkedIn, and Facebook. You'll continuously refine PPC strategies to enhance their paid efficiency and maximise ROAS. - Performing landing page optimisation and A/B testing on an ongoing basis. - Managing campaigns and leading multi-channel campaigns, including paid search, social media advertising, email marketing, and content marketing. - Managing email marketing campaigns, including audience segmentation, scheduling, and managing overall account optimisation to maximise engagement and lead generation, all whilst maintaining the integrity of the account and meeting ESP best practice guidelines. - Website UX, implementing website changes, reporting on web & campaign performance and monitoring user behaviour to implement improvements that enhance user experience, increase engagement, and drive conversions. - Video Production, filming and optimisation including overseeing and assisting with the planning, filming, editing, and distribution of video content, ensuring it aligns with brand messaging and is optimised for various platforms to maximise reach and impact. - SEO, working alongside the Digital Marketing Manager and the Senior SEO Executive, assisting in the implementation of the SEO strategy including on-page and off-page optimisations. This may include assisting with blog content and digital PR campaigns with a focus on identifying targets and performing outreach. - Managing and improving online reviews for the business across various platforms, responding to feedback professionally, enhancing brand reputation, and leveraging positive reviews for marketing purposes. - Keeping up-to-date with the latest digital trends and market conditions to drive quality enquiries whilst supporting all areas of the marketing function when required. - Keeping up-to-date with the latest industry developments and ensuring your recommendations fit within these. Understanding marketing best practice techniques, including those related to digital techniques, leveraging AI, and competitor analysis. About You... The Senior Digital Marketing Executive will need to have good communication skills, excellent attention to detail, and strong organisational skills. Here's some of the key experience you'll need to demonstrate: - At least 3 years experience in an all-round digital marketing position. - Strong experience of PPC management. - Excellent written skills including strong proof reading. - A great knowledge of SEO tools such as SEMRush, AHREFS, Screaming Frog etc, Google Analytics, and Google Search Console. - Knowledge of, and experience in, enhancing organic and paid performance on social media, including LinkedIn, Facebook, Twitter, YouTube, and Instagram. - Experience of supporting the development of junior digital marketing staff. - A blend of analytical skills, creative thinking, and the ability to manage multiple disciplines at a high level - You'll come from either a professional services in-house marketing environment or from a marketing agency with some experience of working with professional service clients. The Company... This Senior Digital Marketing Executive role is an in-house position for a professional services firm. That said, you'll be working across multiple brands so the work certainly has an agency vibe. This also isn't your typical 'stuffy' professional services firm; it's a forward thinking company with a vibrant culture. In addition to an attractive salary of £30k - £40k DOE, some additional benefits include: - Hybrid working model, typically 3 days in the modern Altrincham office and 2 days from home, each week (your first 3 months will be 5 days a week in the office while you settle in) - There are flexible start times too, with standard hours being 9am-5.30pm, however if better for your lifestyle you can flex any intervals up to an hour either side of this. - You'll also get 25 days holiday, plus a day off for your birthday, plus bank holidays off. - A work from home contribution. - Monthly gym contribution. - 2 pension schemes - Death in service benefit - A discretionary bonus scheme (tax free, up to £3600 per annum). Want To Apply? We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.
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Desktop Support Engineer
- Málaga
- 40000
- Permanent
Desktop Support Specialist Summary We are actively seeking a detail-oriented Desktop Engineer to join our dynamic IT team. As a Desktop Engineer, you will play a pivotal role in ensuring the smooth operation of our desktop infrastructure. Collaborating with various teams, you'll deliver top-notch technical support and maintain an efficient desktop environment. This on-site role requires coverage five days a week, with occasional flexibility for planned support outside regular hours. Our team is known for its customer-centric approach, strong technical expertise, and exceptional problem-solving skills. Responsibilities: • Customer Service o Provide exceptional customer service by ensuring a positive experience for end users o Communicate effectively, empathetically, and professionally in resolving incidents and requests • Desktop Support o Provide customer focused support for desktop-related issues, both on-site and remote. o Respond promptly to customer inquiries, troubleshoot technical problems, and minimize downtime. • Desktop Infrastructure Management o Install, configure, and maintain desktop operating systems and applications. o Collaborate with the IT team for standardized deployments and security measures. • Hardware and Peripheral Management o Manage desktop hardware inventory, installations, upgrades, and repairs. o Coordinate with vendors for hardware-related issues and warranty matters. • User Training and Documentation o Develop training materials and conduct sessions to enhance end-users' technical skills. o Create and maintain documentation for self-service and issue resolution. • Incident, Service Request, and Problem Management o Record and track incidents and service requests, ensuring timely resolution and adherence to SLAs. o Conduct root cause analysis and implement preventive measures for recurring issues. • Office Ownership o Perform regular checks for office hardware usability, stability, and uniformity. o Manage server rooms, respond to alerts, and assist with server commissioning and decommissioning. • Collaboration and Communication o Work closely with cross-functional teams to resolve complex technical issues. o Provide clear and concise communication to end-users on ongoing support activities. Qualifications and skills: • 2 – 3 years proven experience as a Desktop Engineer or in a similar technical support role. • Proven experience in supporting Windows, macOS and Linux operating systems. • Strong knowledge of desktop hardware, software applications, and peripherals. • Familiarity with desktop management tools, e.g., SCCM/MDT and MDM (Airwatch, Intune, Jamf). • Knowledge of scripting languages (PowerShell, Bash) for automation. • Understanding of network protocols, TCP/IP, DNS, DHCP, and Active Directory. • Experience with virtual desktop infrastructure (VDI) and remote desktop solutions. • Solid understanding of ITIL principles and best practices. • Excellent problem-solving and analytical skills. • Strong communication and interpersonal skills. • A strong sense of responsibility and initiative and an ability to complete tasks accurately. • Ability to work in a team environment and independently. • Capacity to work in a fast-paced environment. • Excellent verbal and written communication skills with high interpersonal skills and customer orientation. • IT certifications, such as CompTIA A+, MCDST, or similar, are desirable. • Some physical lifting required.
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Rewards Analyst
- London
- Permanent
Rewards Analyst Location: London Hybrid 2 days per week Salary: 60k - 70K Our client is a boutique consultancy based in London, with subsidiary offices in Canada, Antigua, the Czech Republic, and Switzerland. Our client is at the forefront of strategic, HR, financial, and procurement consulting. They serve as strategic partners for clients to achieve business results through employee value. The Role In order to attract, retain, engage and motivate their workforce, They need a Reward programme that makes them attractive to the best talent whilst remaining consistent with their values and culture. You will play a crucial role in this process by acting as a key advisor in the implementation of the reward strategy and taking a leading role in exciting projects that will enhance the current reward activities and capabilities of our business. Responsibilities Annual Compensation Review, manage the administration, supporting the Reward Manager in the planning and governance of the end-to-end process. This includes auditing data, managing queries, data analysis, report generation and system administration Responsible for salary benchmarking for new roles, promotions, internal transfers and out of cycles increases Partnering with and training HR Business Partners – including Base Salary & Bonus Review processes, Job Levelling, Benchmarking Responsible for the salary and benefits survey submission process and co-ordinating the job levelling and matching process. Ensuring the Job Catalogue and benchmarking processes are regularly updated Partnering, consulting and advising HR Directors to support their Reward requirements Benefits- supporting the Reward Manager in a benefits consultancy model including preparing market and cost analysis and reviewing offerings, ensuring benefits are meeting the Global Reward Strategy Recognition- work with the Reward Manager on managing the global programme, including reporting and assisting with the promotion of the programme Compensation Analysis- including Gender Pay Gap Reporting, Compensation vs Performance and other ad-hoc reports Mobility- preparing salary and cost analysis for global moves including net-net and cost of living comparisons, total costs for approval and supporting with the Global Mobility strategy Keeping up-to-date with Total Reward market practices Support in ad-hoc Reward activities, projects and initiatives The candidate Experience of using an external market data source to draw insights on competitiveness of internal compensation levels and practices Experience of supporting at least two full global compensation review processes Experience of using a HRIS to administrate compensation data Passionate about a dedicated career in Reward An understanding of data analysis Analytical and problem solving skills Intermediate to advanced Excel skills Excellent communication skills and a positive ‘can do’ attitude Previous experience working in a Reward focused role Logical, methodical and systematic with a keen eye for detail Highly organised and able to work to competitive deadlines Private sector experience preferable Knowledge of Willis Towers Watson methodology desirable Experience of SAP SuccessFactors knowledge desirable If your interested in applying or want a confidential chat about the role please do not hesitate in applying.
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Junior Reward & Reporting Analyst
- Manchester
- Permanent
Junior Rewards Analyst Location: Manchester City Centre Salary: Dependant on experience Our client is a boutique consultancy based in London, with subsidiary offices in Canada, Antigua, the Czech Republic, and Switzerland. Our client is at the forefront of strategic, HR, financial, and procurement consulting. They serve as strategic partners for clients to achieve business results through employee value. The role You will also work with us to embed our strategy by supporting with projects that will enhance the current activities and capabilities of our business. You will be a key member of our team, reporting into the Reward Manager and receiving full support, guidance and training from our Analysts in the Global HR Operations Team. You do not need specific experience, but experience in HR, intermediate to advanced Excel skills and a desire to specialise in these areas is key. We’ll teach you everything else that you need to know to be successful! Key Reward responsibilities include: Responsible for salary benchmarking for new roles, promotions, internal transfers and out of cycles increases. First point of contact for Reward queries Responsible for Compensation Auditing Assistance with the Job Catalogue including salary survey submissions, training and presentation Compensation Reporting including Recognition, Promotions, Increase stats Support in Reward activities and initiatives including (but not limited to) benefits reviews, process reviews, pay frameworks and pay analysis Reporting and Data Management: Support monthly reporting efforts, including headcount, compensation analysis, and performance metrics. Work with HRIS and reporting tools to extract, analyse, and present data for management reviews and decision-making. Ensure the accuracy, integrity and confidentiality of data across all HR platforms Ad-hoc HR Project Support: Provide support on other ad-hoc HR projects as required, such as policy development, employee engagement initiatives, and system upgrades. Collaborate with the broader HR team on special projects and assist in implementing key HR strategies. Qualifications: Education and Experience: Bachelor’s degree in Human Resources, Business Administration, Finance, or related field. 1-2 years of experience in an HR or Reward-related role preferred. Exposure to compensation analysis, salary benchmarking, or HR operations is a plus. Requirements: Passionate about a career in Reward An understanding of data analysis Analytical and problem-solving skills Intermediate Excel skills Highly organised
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Senior Controller
- Montreal
- Permanent
Senior Controller Montreal The Senior Controller will oversee and lead the financial operations, ensuring accuracy, compliance, and strategic alignment across international markets. This role involves managing financial reporting, optimizing processes, driving operational excellence, and ensuring adherence to regulatory standards across all regions of operation. The ideal candidate will bring strong technical expertise, a strategic mindset, and leadership experience in a multinational company. Responsibilities Financial Reporting and Analysis: Prepare and analyze monthly, quarterly, and annual financial statements. Provide insightful analysis of financial results, highlighting trends, and making recommendations for improvement. Compliance and Regulatory Oversight: Ensure compliance with all relevant accounting standards, laws, and regulations. Coordinate and oversee external audits, working closely with auditors to provide necessary documentation and explanations. Filing Monthly sales Tax submission Stay abreast of changes in accounting standards and regulations and implement necessary adjustments. Internal Controls: Establish and maintain robust internal controls to safeguard company assets and ensure the accuracy of financial records. Regularly review and enhance internal control procedures to mitigate financial risks. Budgeting and Forecasting: Lead the annual budgeting process, collaborating with department heads to develop accurate and achievable financial plans. Provide regular forecasts based on updated financial data and changes in business conditions. Cash Flow Management: Manage cash flow and liquidity, ensuring the organization's financial stability. Implement strategies to optimize working capital and minimize financial risk. Team Leadership and Development: Supervise and mentor the finance team, fostering a culture of accountability, collaboration, and continuous improvement. Provide guidance and training to team members to enhance their skills and professional growth. Qualifications Bachelor’s degree in Accounting, Finance, or related field; CPA designation preferred. Proven experience as a Controller or in a similar financial leadership role. In-depth knowledge of GAAP, financial accounting, and reporting. Knowledge of accounting software D365 is a plus Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work in a fast-paced, dynamic environment and adapt to change. Minimum of 5 years of experience in similar role Experience working in a multinational company The company offers a competitive annual salary, Health and Dental benefits, RRSP contributions, and much more! If this sounds like the ideal position for you then apply today!
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Retention Marketing Manager
- Montreal
- Permanent
Retention Marketing Manager Montreal Hybrid (2 days a week in office) We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities. The Retention Manager plays a key role on the Retention & Loyalty team. Enthusiastic and analytical, he or she has the know-how to identify, target and influence user behavior to increase customer retention and profitability. Reporting to the Head of Retention & Loyalty, you will work with different partners across the organization on the best solutions for Customer Journey Optimization. Responsibilities Lead marketing strategies to support the Retention marketing program. Plan and execute loyalty strategies to support our customers’ brands retention efforts. Lead special projects designed to improve profitability of the active customer base. Manage the brands’ rewards program. Work hand-in-hand with various internal stakeholders to produce both short and long term Retention marketing strategies. Work with the Retention Marketing Specialists on developing strategies to improve KPIs of specific segments. Oversee and control budgets, ensure that campaigns stay within budget. Communicate campaign metrics, results and recommendations to stakeholders. Define and collaborate on the personalization of the customer experience on and off website. Assess needs, align stakeholders and develop measurable systems resource and process change. Manage internal resources to ensure fixed and variable scope deliverables are delivered on time, on budget, and as specified. Produce high-quality proposals, reports and process documents. Conduct needs analysis through technology audit, content audit, process audits and stakeholder feedback. Ability to identify new areas for improvement and development of Lifecycle campaigns and to articulate to business leaders. Coordinate project responsibilities, allocate and prioritize tasks among team members. Ensure that campaigns, creative briefs and other strategic marketing documents, and the overall campaign calendar accurately reflect marketing objectives, target groups and ROI in-line with the business strategy. Responsible for the preparation of summary reports and post-campaign analysis of all projects, utilizing Business Intelligence resources to ensure take-away and learning. Qualifications Three to Five years of digital marketing experience with a successful track record of implementing and managing Digital Marketing Programs in a multi-channel environment. In-depth knowledge of Customer Journey Optimization best practices with experience in developing and implementing testing strategies across channels, including designing and analyzing contact strategies, automation techniques/tools and customer experience optimization. Previous experience managing a rewards program and/or Customer loyalty program. Demonstrated experience with data-driven marketing, a/b and multivariate testing experience, Analytics, with a successful track record of implementing and managing different Digital Marketing Tools. Ability to interpret and present data/results (both written and verbal) to stakeholders in engaging and meaningful ways. Advanced knowledge of MS Office software applications, advanced Excel is a must. Ability to manage and prioritize multiple projects simultaneously within a complex organization. Experience leading, coaching and mobilizing teams. Excellent negotiation, influence and relationship building skills. Must be able to travel 15-20%. The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, RRSP contributions, wellness allowance and much more! If this sounds like the ideal position for you then apply today!
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Finance Manager
- Manchester
- Permanent
Finance Manager Permanent Position Location: Hybrid 2 days per week Manchester City Centre Our client is an all-in-one Marketing agency that acts as an in-house marketing team for global brands. They are a collective of talented communicators, catalysts, and achievers that come together to create comprehensive solutions. They are currently recruiting for a talented Finance Manager to join their team who will have the following responsibilities: Financial Reporting and Analysis: Prepare and analyse monthly, quarterly, and annual financial statements. Provide insightful analysis of financial results, highlighting trends, and making recommendations for improvement. Compliance and Regulatory Oversight: Ensure compliance with all relevant accounting standards, laws, and regulations. Coordinate and oversee external audits, working closely with auditors to provide necessary documentation and explanations. Filing Monthly sales Tax submission Stay abreast of changes in accounting standards and regulations and implement necessary adjustments. Internal Controls: Establish and maintain robust internal controls to safeguard company assets and ensure the accuracy of financial records. Regularly review and enhance internal control procedures to mitigate financial risks. Budgeting and Forecasting: Lead the annual budgeting process, collaborating with department heads to develop accurate and achievable financial plans. Provide regular forecasts based on updated financial data and changes in business conditions. Cash Flow Management: Manage cash flow and liquidity, ensuring the organization's financial stability. Implement strategies to optimize working capital and minimize financial risk. Team Leadership and Development: Supervise and mentor the finance team, fostering a culture of accountability, collaboration, and continuous improvement. Provide guidance and training to team members to enhance their skills and professional growth. Qualifications: Fully Qualified Experience working in a multinational company Strong analytical and problem-solving skills Knowledge of accounting software D365 and Sage is a plus In-depth knowledge of GAAP, financial accounting, and reporting. Excellent communication and interpersonal abilities. Ability to work in a fast-paced, dynamic environment and adapt to change. If you are interested in having a confidential chat about the vacancy or looking to learn more please don't hesitate in applying.
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Finance Analyst
- Manchester
- Permanent
Finance Analyst Permanent Position Location: Hybrid 2 days per week Manchester City Centre Our client is an all-in-one Marketing agency that acts as an in-house marketing team for global brands. They are a collective of talented communicators, catalysts, and achievers that come together to create comprehensive solutions. They are currently recruiting for a talented Finance analyst to join their team who will have the following responsibilities: Accounting and General Ledger Management: Prepare and post journal entries for various accounts, ensuring accuracy and compliance with accounting standards. Maintain and reconcile general ledger accounts, including accruals, prepaids, and fixed assets. Reconciliations: Perform monthly reconciliations of balance sheet accounts, ensuring timely resolution of discrepancies. Reconcile intercompany transactions and balances in accordance with company policies. Ensure bank reconciliations are completed accurately and on time. Month-End Close Activities: Lead or assist in the month-end, quarter-end, and year-end close processes, ensuring adherence to deadlines. Prepare and analyse financial statements, including profit and loss, balance sheet, and cash flow statements. Review and adjust entries for payroll, revenue recognition, and other critical areas during the close process. Variance Analysis: Analyse monthly financial results and provide explanations for variances between actuals and budget/forecast. Assist in the preparation of variance reports for management review. Accounts Payable and Receivable Oversight: Monitor and ensure accurate posting of vendor invoices and payments. Assist in accounts receivable reporting and resolving customer invoice discrepancies. Fixed Assets: Maintain fixed asset registers, including additions, disposals, and depreciation schedules. Reconcile fixed asset balances and ensure proper capitalization in compliance with accounting policies. Internal Controls and Compliance: Ensure adherence to internal controls and company policies in all accounting functions. Assist with internal and external audits, providing necessary documentation and explanations. Financial Reporting: Support the preparation of financial reports, ensuring accuracy and alignment with IFRS, GAAP, or other applicable standards. Compile supporting schedules and documentation for financial reporting and audit purposes. Process Improvement: Identify and implement opportunities to improve efficiency in the accounting and close processes. Automate and streamline repetitive accounting tasks to reduce manual effort. Collaboration and Support: Work closely with other departments to gather necessary information for reconciliations and postings. Provide financial support and guidance to operations, sales, or other business units as required. Tax and Regulatory Compliance: Assist with the preparation of tax filings, including VAT, sales tax, or other statutory filings as applicable. Ensure compliance with all local, state, and federal financial regulations. Qualifications: Minimum of a Bachelor's Degree in accounting, Minimum of 5 years of experience in similar role Experience working in a multinational company Excellent critical thinking skills Detail-oriented Strong analytical and problem-solving skills Knowledge of accounting software D365 and Sage is a plus If your interesting in learning more or want to a confidential chat about next steps in your career please don't hesitate in applying.
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Retention Marketing Manager
- Halifax
- Permanent
Retention Marketing Manager Halifax, Nova Scotia Hybrid (2-3 days a week in office) We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities. The Retention Manager plays a key role on the Retention & Loyalty team. Enthusiastic and analytical, he or she has the know-how to identify, target and influence user behavior to increase customer retention and profitability. Reporting to the Head of Retention & Loyalty, you will work with different partners across the organization on the best solutions for Customer Journey Optimization. Responsibilities Lead marketing strategies to support the Retention marketing program. Plan and execute loyalty strategies to support our customers’ brands retention efforts. Lead special projects designed to improve profitability of the active customer base. Manage the brands’ rewards program. Work hand-in-hand with various internal stakeholders to produce both short and long term Retention marketing strategies. Work with the Retention Marketing Specialists on developing strategies to improve KPIs of specific segments. Oversee and control budgets, ensure that campaigns stay within budget. Communicate campaign metrics, results and recommendations to stakeholders. Define and collaborate on the personalization of the customer experience on and off website. Assess needs, align stakeholders and develop measurable systems resource and process change. Manage internal resources to ensure fixed and variable scope deliverables are delivered on time, on budget, and as specified. Produce high-quality proposals, reports and process documents. Conduct needs analysis through technology audit, content audit, process audits and stakeholder feedback. Ability to identify new areas for improvement and development of Lifecycle campaigns and to articulate to business leaders. Coordinate project responsibilities, allocate and prioritize tasks among team members. Ensure that campaigns, creative briefs and other strategic marketing documents, and the overall campaign calendar accurately reflect marketing objectives, target groups and ROI in-line with the business strategy. Responsible for the preparation of summary reports and post-campaign analysis of all projects, utilizing Business Intelligence resources to ensure take-away and learning. Qualifications Three to Five years of digital marketing experience with a successful track record of implementing and managing Digital Marketing Programs in a multi-channel environment. In-depth knowledge of Customer Journey Optimization best practices with experience in developing and implementing testing strategies across channels, including designing and analyzing contact strategies, automation techniques/tools and customer experience optimization. Previous experience managing a rewards program and/or Customer loyalty program. Demonstrated experience with data-driven marketing, a/b and multivariate testing experience, Analytics, with a successful track record of implementing and managing different Digital Marketing Tools. Ability to interpret and present data/results (both written and verbal) to stakeholders in engaging and meaningful ways. Advanced knowledge of MS Office software applications, advanced Excel is a must. Ability to manage and prioritize multiple projects simultaneously within a complex organization. Experience leading, coaching and mobilizing teams. Excellent negotiation, influence and relationship building skills. Must be able to travel 15-20%. This is a fantastic opportunity to join a growing agency based in Halifax. The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, RRSP contributions, wellness allowance and much more! If this sounds like the ideal position for you then apply today!
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VIP Account Manager / Customer Service
- Mogi das Cruzes
- Permanent
VIP Account Manager - Customer Experience Champion Location: Jan Jose Province, Costa Rica Reports To: Customer Success Manager Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, customer-focused environment where your problem-solving skills and relationship-building abilities can shine? If so, we want you to join an exceptional team as a VIP Account Manager! As a VIP Account Manager, you will be the dedicated advocate for highest-value customers, ensuring their needs are met with precision and care. You’ll cultivate lasting relationships, anticipate needs, and deliver top-tier service that keeps customers coming back for more. This role requires someone who’s proactive, personable, and driven to exceed expectations. someone who understands that every interaction matters and sees every challenge as an opportunity to shine. What You’ll Be Doing: Cultivate Connections Build and nurture strong, long-lasting relationships with high-value customers, ensuring they feel heard, valued, and understood. Your hospitality mindset will be at the forefront, making customers feel like part of the family. Effective and Engaging Communication Engage customers through phone calls, emails, chats, and meetings with clarity, empathy, and professionalism. You’ll adapt your communication style to fit individual customer needs, providing a seamless experience every time. Customer Advocacy Be the voice of the customer within the organisation. You will champion their interests, solve problems quickly, and advocate for solutions that exceed their expectations. Your mission: to make every interaction an opportunity to deliver exceptional service. Expert Problem Solving You’ll have a deep understanding of our brand, platform, and policies, staying up-to-date with trends to provide timely, accurate assistance. With your expertise, you’ll resolve complex issues efficiently, ensuring customer satisfaction remains high. Analytical and Data Driven Use your analytical skills to dive into customer behaviour and data, identifying trends and crafting solutions that improve the customer experience. Your insights will guide strategies to enhance satisfaction and loyalty. What We’re Looking For: Experience managing high-value customers, ideally in sectors like online gaming, private banking, luxury telemarketing, account management, or hospitality. Communication Skills: You’re a pro at handling communications via phone, email, chat, and in-person meetings, with the ability to adjust your tone and approach to fit any situation. A true customer advocate, you understand the importance of listening, responding with empathy, and delivering results that leave customers delighted. Strong analytical skills, the ability to think outside the box, and a passion for finding solutions quickly and effectively. You’re comfortable working with multiple IT systems, databases, and messaging platforms, with a sales-driven mindset to maximise opportunities. Able to juggle multiple priorities in a fast-paced environment while maintaining high attention to detail and excellent time management skills. Willing to work a flexible schedule, including weekends and holidays, to provide top-tier customer service. Why Join? You’ll work with the most valued customers, having a direct impact on their experience and the company’s success. With ongoing training and development, there’s always room for you to learn and advance your career in customer experience and beyond. Work in a fast-paced, energetic atmosphere where no two days are the same. If you love variety and thrive on making things happen, you’ll fit right in. We celebrate diversity and foster an inclusive work environment where every team member can succeed. Ready to take the next step in your career and become a key player in an organisation that values customer experience? Apply now to join the team as a VIP Account Manager, where every day is an opportunity to make a lasting impact!
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Office Manager
- Halifax
- Permanent
Office Manager Halifax, Nova Scotia We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities. They are looking for an Office Manager to join their growing team. The Office Manager oversees, manages and implements daily administrative tasks to ensure the business’ operations run effectively and efficiently. The ideal candidate will have at least 5 years administrative experience and can support in a variety of areas within our agency. This person also has the ability to understand the needs of our staff while being able to inspire employee engagement on a daily basis through special tasks and or events. Supporting both in office and working from home employees. The Office Manager will also support in the execution of events and coordinate requirements for large meetings or conferences. Responsibilities Coordinate and perform daily related tasks, meetings, interactions with third-party vendors and suppliers Prioritize and coordinate administrative services for the company as it relates to supplies, equipment, security and maintenance services. Oversee and coordinate administrative procedures and review, evaluate and help implement new procedures as required Oversee the maintenance & purchasing of equipment and supplies Understand the needs of employees, identifies opportunities for engagement and provides recommendations Manage employee cell phones as it relates to hardware, travel packs, and invoicing Assist HR when needed, new hire onboardings and departures Track employee vacation, personal and sick days Manages and tracks vendor contract expiry dates / costs to ensure renewals are being processed and costs remain in-line with needs/ budget Update and maintain our internal intranet (Wiki) Purchasing gift vouchers for employees birthdays Assist finance in approval of vendor invoices Assist in project management as required Assist in Admin employee training and all aspects of employee engagement Manage inventory, including shipping and receiving Manage office desk bookings through our Matrix booking system, create reports Oversee and control the shipping and deliveries as it relates to staff Coordinate, organize and book company events Coordinate, plan and book for employee business travel / conferences such as accommodations, travel, dinners and expenses Creating Jira Vacation tickets Travel to conferences to assist throughout the conference. This might includes overnights at hotel, often a Sun-Fri, Qualifications Previous office administration experience, or equivalent transferable skills University education, related training or equivalent experience Must have excellent communication and organizational skills as well as the ability to multitask Complete fluency in English, both written and spoken is essential Experience using MS applications and Jira would be an asset Effective project management skills Strong sense of initiative Strong understanding of business processes, operations, and organizational systems and structures Flexible, driven and team-oriented Ability to work under pressure, handle multiple tasks prioritize and meet tight deadlines Hard worker and a proactive problem solver – no job too big or small Professional with a friendly and positive disposition – Customer Service Oriented is a must Experience in events management is an asset Be able to travel occasionally This is a fantastic opportunity to join a growing agency based in Halifax. The company offers a competitive annual salary, employer paid premiums for Health and Dental benefits, RRSP contributions, wellness allowance and much more! If this sounds like the ideal position for you then apply today!
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Vendor Account Manager
- 55000
- Permanent
Vendor Account Manager Manchester - City Centre £50k - £55k Vendor Account Manager / Manchester, hybrid 2/3 days in the office / Comprehensive company perks package / Marketing Agency The Vendor Account Manager’s responsibilities include developing long-term relationships with a portfolio of vendors and connecting with key stakeholders. This role liaises and bridges the gap between the agencies vendors and cross-functional internal teams to ensure the timely and successful delivery of all our operational and marketing initiatives. Every day is different. Daily responsibilities involve updating status reports for vendors/squads, collating feedback from stakeholders and relaying those changes to the agencies, maintaining and growing vendor relationships, and managing squad expectations — for example, keeping them realistic about timelines for vendor delivery. A typical day might start with a vendor meeting to discuss a potential project, next up a brainstorming session to add additional assets outside an ambassadors’ current contract. The Vendor Account Manager will also schedule regular vendor reviews to check up on the current performance for both sides, write up their findings and then share their expert recommendations. Responsibilities include (but are not limited to): Managing and developing long-term relationships with a portfolio of vendors, partners and contractors Responsible for delivering exceptional client service (internally and externally) Vendor and freelancer resourcing strategies Developing a trusted advisor relationship with key stakeholders Lead intake meetings Onboard new vendors and partners and report on vendor performance Build briefs, business cases, monthly reports and other key operational documents as required Assist in the development and support the strategic plans for delivery and execution Report on status of weekly/monthly/quarterly initiatives to internal and external stakeholders Help forecast and track key performance metrics Identify new opportunities to add value to the team’s key marketing efforts Liaise between the external vendors and internal teams Requirements: Bachelor's Degree in appropriate field of study or equivalent work experience 5+ years of marketing experience with agency background desirable Proven understanding of commercials, marketing contracts, account management or other relevant experience Understanding of website development, marketing, measurement and analytics, content management and digital marketing a plus Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation, including executive and C-level Proven ability to manage multiple projects at a time while paying strict attention to detail and adhering to deadlines Excellent listening, negotiation and presentation skills Excellent communications skills – both written and verbal Self-motivated and able to thrive in a results-driven environment Natural relationship builder with integrity, reliability and professionalism Ability to prioritise among competing tasks Critical thinking and problem-solving skills Excellent time and project management skills. You're always looking to improve inefficient processes Team player - lead and direct the work of others If this sounds like the ideal role for you, then apply with an up to date CV. Dave #LI-DO1
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D365 System Administrator
- London
- Permanent
D365 F&O Systems Administrator Location: Remote Our client a boutique consultancy based in London, with subsidiary offices in Canada, Antigua, the Czech Republic, and Switzerland. They are at the forefront of strategic, HR, financial, and procurement consulting. They serve as strategic partners for clients to achieve business results through employee value. They help define, curate, and iterate programs to connect business strategy and cultures with people and people strategy. Role & Responsibilities We are seeking an experienced Dynamics 365 F&O Systems Administrator to join our Finance Technology team to support the operation of our D365 environments. The successful candidate will play a key role in supporting; security, administration, maintenance and optimisation of environments. The role will work closely with the Systems Manager to ensure the system supports business processes effectively and is managed in line with standard Microsoft practices. Support the implementation and customisation of on-premise Dynamics 365 solutions to meet the specific needs of our organisation. Support incident management with D365, Power BI, LucaNet, Data Warehouses and any additional systems managed in our technology stack Manage system configurations, including user access, security settings, and integration with other applications. Monitor system performance, identify areas for improvement, and implement solutions to optimise performance and reliability. Provide technical support and training to end users, ensuring they have the knowledge and resources needed to effectively utilise the system. Stay informed about the latest updates and best practices related to Dynamics 365 and make recommendations for system enhancements or upgrades as needed. Collaborate with vendors and external partners to resolve technical issues and implement new features or functionality Configure and customise D365 modules to meet business requirements Qualifications & Educational Requirements Certifications in Dynamics 365 or related Microsoft technologies are a plus. On premise Experience is required for this role. Preferred Skills Strong LCS, DevOps and other D365 tool chain knowledge Experience with working with on-premise solutions In depth knowledge of D365 modules and administration tools Understanding of security best practices and data privacy regulations Strong understanding of Dynamics 365 architecture, including customisation, configuration, and integration capabilities. Experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI) is highly desirable. Excellent analytical and problem-solving skills, with the ability to troubleshoot complex technical issues. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Additional Notes This is a fantastic opportunity to join Auratus Group, a dynamic consultancy offering flexibility, career progression, and a collaborative work environment. We offer competitive benefits, including: 25 days holiday allowance (excluding bank holidays); Private pension contribution scheme; Private medical insurance; Learning & development financial support; Health cash back plan; Income protection; Life insurance; Friendly office atmosphere and strong team culture.
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Project Manager
- London
- Permanent
Project Manager Location: London (Hybrid 2 days per week) We are partnered with a boutique consultancy based in London but with a global presence who are specialists in strategic, HR, Financial and Procurement consulting. Due to recent growth they are looking for a D365 Project Manager to join their team. Job Description Role & Responsibilities Manage and lead large scale end to end Dynamics 365 projects whilst coordinating and assigning finance technology resources. Lead requirements sessions to identify stakeholder needs and interpret technology solutions into an understandable format for the business. Monitor project progress, identify risks, and implement mitigation strategies to ensure successful project outcomes. Responsible for all project deliverables and documentation, including Project Status Reports, Project Plans and RAID Logs, whilst ensuring they are maintained in an agreed document repository. Ensure task allocation scheduling is done in a timely and accurate manner in liaison with a cohort of Finance Technology managers; Confirm required project deliverables are delivered as defined by the project sponsors; Ensure DevOps task allocation, project creation and sprints are managed and updated in line with project timelines. Collaborate with cross-functional teams, including developers, functional teams, testing teams, and stakeholders, to gather requirements and ensure alignment throughout the project lifecycle. Provide regular project updates and reports to stakeholders, highlighting milestones, risks and issues. Ensure consistent lessons learnt sessions are completed and documented with the team and associated actions are monitored through to completion. Manage appropriately escalation to senior management to ensure project timelines remain on track. Create a defined governance model to apply for the varying projects undertaken with the team. Qualifications & Educational Requirements Agile project management certifications Preferred Skills Experience managing multiple projects simultaneously. Results driven with a proven track record of successful project delivery. Understanding of ERP Implementation methodologies. Excellent communication skills in particular with managing stakeholder relationships remotely. A strong working knowledge of D365 F&O Processes is desirable. Strong LCS, DevOps and other D365 tool chain knowledge. Ability to prioritise and manage multiple pipelines in a fast paced environment. Proactive attitude. Discretion and confidentiality. If you are interested in the position or want to find out more please don't hesitate in applying.
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Vendor Manager
- London
- 80000
- Permanent
IT Vendor Manager London - Hybrid Permanent £70,000 - £80,000 p/a We are partnered with an innovative IT consultancy based in London but with a global presence who are leading advisors in their industry by creating lasting value for their clients. Due to growth within the business they have created a new function which brings the opportunity for a highly skilled Vendor Manager to join them and head up the department. In this role you will be involved in the full life cycle of managing a large number of vendors (Circa 100) including reviewing performance, evaluating and selecting new vendors. You will work closely with global vendors and focus on the relationship to ensure they are fit for purpose, are aligned with the clients strategy and that the business is receiving the most efficient service from their partners. This is an excellent opportunity to play a key role in a new function where you will shape processes The client offers a package that includes private medical insurance, pension contribution and a flexible benefits fund. You… In order to be a successful IT Vendor Manager you will have… Previous experience in a similar role involving IT Vendor Management Ability to mitigate risk and reduce cost with global suppliers Excellent knowledge in IT procurement such as software licensing and audits Strong negotiation skills Understanding of the payables process and purchase orders The flexibility to travel internationally as and when required If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on 07425 559 243. Adam #LI-AL1
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Management Accountant
- Manchester
- Permanent
Management Accountant Location: Manchester City Centre Our client is an all-in-one agency that acts as an in-house marketing team for global brands. They are a collective of talented communicators, catalysts, and achievers that come together to create comprehensive solutions. We are currently recruiting for a experienced Management Accountant to work with them in their Manchester Location. Responsibilities: Management of all transactional matters including posting of vendor invoices, expenses, sales invoices and bank transactions using financial platforms including Microsoft D365. Responsible for account payable and account receivable functions, such as reconcile accounts payable and receivable, preparation of weekly payment and monitoring AR status. Ensure month-end closing; preparation of timely and reliable monthly accounts package. Organise and post journals such as prepayments, accruals, cash entries, intercompany entries, expenses etc. Prepare and review all expense reports for accuracy and expense disclosure. Run bank reconciliation reports for multi-currency accounts. Produce and analyse financial reports. Provide forecasting and budgeting data. Conduct risk assessments and support with auditing processes. Develop and manage financial systems and policies. Collaborate with HR for monthly payroll processing. Maintain department files and databases. What you’ll need: At least 3 years’ proven experience in an accounting position. A degree in Accounting or similar discipline. Financial qualification CIMA/ACCA (or part-qualified). Proficiency with accounting software, such as Microsoft D365 and Sage. Competency with Microsoft software including Excel. A positive attitude and willingness to learn and grow. Solid knowledge of accounting and financial principles and practices. Knowledge of risk analysis, budgeting and forecasting. A high level of integrity, discretion, confidentiality and accountability. Ability to work independently, as well as part of a cross-functional team. Analytical approach and problem-solving ability. Attention to detail and a high level of accuracy. Project coordination/ change management experience. Excellent communication and presentation skills. To be results driven and achieve deadlines. Strong organisation and prioritisation skills. Resilience and ability to work under pressure. If your interested in hearing more please do apply and more than happy to give you a call for a confidential chat on what your looking for in your next role.
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Head of Marketing
- Manchester
- Permanent
Head of Marketing Full Time Manchester City Centre (Hybrid) Working with exciting brands across the entertainment sector, you'll be supporting the development of the overall marketing strategy, with a view to driving growth for your brand through excellent marketing execution. If you have a strong, hands-on, performance marketing background, with a real appreciation of how all areas of marketing interlink for a successful multi-channel approach, this role will offer you the perfect blend between marketing strategy, multi-channel marketing deliverability, campaign analysis, and cross-department relationship building and stakeholder management. All within an exciting growth sector that rewards creativity and a strong customer experience. The Job... Reporting into the Regional Head of Marketing, you'll be working closely with the Producer and Commercial Manager across 2 hyper growth brands to bring your marketing strategies to life. Supported by a squad of specialists across disciplines including social media & content, retention & loyalty, VIP marketing, conversion optimisation, SEO, affiliates, and more, it'll be on you to develop the overall marketing strategy and driving growth and marketing performance. You'll be responsible for: - Partnering closely with shared services such as acquisition, to execute across their paid, earned and owned channels. - Leading the development and execution of an integrated marketing plan to deliver against commercial priorities. - Continually optimising performance across the marketing mix and delivering insights and opportunities to the commercial lead and working closely with the commercial team to define priorities and assist with specific go-to-market activities. - Creating and controlling the brand’s marketing budget with effective and accurate forecasting and spend. - Evaluating marketing activities to track the effectiveness of each investment. - Monitoring KPIs, verifying against market trends, and suggesting pivots to strategies when needed. - Ensuring a high quality and a 360-approach in execution of marketing plans and communicating the brand’s vision and mission across all channels. - Aligning with agencies when needed (PR, Advertising, Creative, Media). - Modelling behaviours, regularly leveraging marketing insights data to inform marketing planning and optimisation opportunities. - Partnering with Marketing Operations to ensure all marketing execution is properly set up in systems and tools for tracking / reporting. - Leading the brand stewardship, ensuring legal compliance and adhering to brand standards in all executions. About You... You'll be a high performing all-round marketer, with particular success across performance marketing. You'll be at home in a fast-paced environment, spinning plenty of plates at the same time. Here's some of the key experience you'll need to demonstrate: - 3-5 years of marketing experience in a similar "Head of" role. - Minimum 1-2 years experience in brand management. - Comfortable with high-level, strategic thinking, and hands-on implementation, with close attention to detail. - Experienced within a highly commercial environment, with a deep understanding of growth metrics and KPIs, and strong instincts for where the greatest gains, at the fastest speed, can be made. - Budget management experience with strong analytical skills, financial skills and P&L understanding. - Capability to analyse data, drawing conclusions to provide key insights and action plans. - Highly organised with keen prioritisation skills to effectively manage marketing activity roadmaps. - Strong negotiation skills and experience with vendor management. - Experience in both traditional and digital advertising. - A keen understanding of social media and community management. - Excellent relationship building and influencing skills. The Company... This is a digital marketing business enjoying hyper-growth at the moment. They are experts within the entertainment arenas. The Head of Marketing position is a key role within the business, and you'll have the chance to work within teams and on the types of brand projects you won't be able to anywhere else. They also have a track record of promoting from within, so as more brands come online, more opportunities for promotion prospects will naturally appear. In addition to an attractive salary DOE, the company also provides flexible hybrid/remote working, along with exciting future prospects. Some additional benefits include; - Private health cover - Death in service benefit - Pension - Various discounted products and services Want To Apply? We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today. Chris
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Digital Designer
- Macclesfield
- 28000
- Permanent
Digital Designer £25k - £28k Macclesfield - Hybrid Working After Probation Period (6 Months) Full Service Design Agency / Hybrid Working Upon Completion of Probation Period / Onsite Parking / 10 Mins from Train Station / Supporting, Learning Led Culture / Free Eye Tests / Staff Socials / 23 Days Holiday plus Bank Holidays The Digital Designer will be joining a full service design agency who produce a range of creative solutions for a variety of brands and clients. Working predominantly on one of the agencies biggest clients (although you'd have access to other client briefs also) the Digital Designer will be responsible for creative digital solutions from Web Assets through to Email and Social Campaigns. The Digital Designer will need a good understanding of designing for digital solutions, as well as some experience working on E-commerce focussed platforms. Reporting into the Digital Director, the Digital Designer will: - Design creative, digital solutions for a variety of platforms and clients - Become the brand ambassador for one of the agencies biggest clients - Works across web assets, email campaigns and social media campaigns - Work closely with the design team as well as collaborative and liaising with the Client Service team - Have a solid grasp of Adobe Creative Cloud and any addition digital creative platforms / programmes - Be able to work under their own steam, working collaboratively but also as an individual and understanding time frames / project deadlines This role would ideally suit a candidate who's either graduated with a Degree in Creative / Digital Design or someone with a couple of year experience in the industry looking for a fresh challenge in a digital focussed role within a full service design agency. The role is based in the agencies office in Macclesfield, with onsite parking and only a 10 minute walk from the train station, upon successful completion of a 6 month probation period, the role would then be able to become hybrid with a few days in the office and a couple from home, a company laptop will be provided. This is a fantastic opportunity to join a small but highly collaborative design agency, a group who value their staff and will help develop and nurture talent, they know you might yet be the finished article, they'll you become one though! If this sounds like an ideal role for you, apply with an up to date and relevant CV and portfolio of work showcasing experience and skill sets across digital design projects. Dave #LI-DO1
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Conversion Manager
- Halifax
- Permanent
Conversion Manager Halifax, Nova Scotia Hybrid (2-3 days a week in office) We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities The Conversion Manager plays a key role in the Marketing department, someone who knows how to engage incoming prospects and incumbent customers and uses performance data to design new solutions that drive conversion lift. They will be a partner in the design, implementation and evaluation of activities that increase conversions of new and existing customers and maximize the commercial returns for the business. The position requires a resume leaning heavily to performance marketing, but also a creative eye and a customer centric approach. Responsibilities Deep-dive into conversion performance to generate recommendations and drive AB and multivariate testing, new landing page builds, new conversion journeys and unique digital engagement experiences Action optimization in the customer experience within the team’s methodology including: Heuristic analysis, UI/UX, messaging, data analysis and funnel optimization Own specific KPIs within defined areas of influence in the conversion funnel and customer lifecycle. Work closely with other teams to ensure the first purchase and ongoing customer experience is optimized for conversion performance Identify and analyze customer behaviors, conversion metrics and KPIs and leverage them to improve performance Lead the design, implementation and measurement of the brand’s conversion optimization roadmap and activities Aspire to attain the highest level of optimization agility and velocity possible while focusing on both marketing and commercial outcomes Improve how the brand communicates with prospects (targeting and personalization) to deliver the best content, journeys and experiences to increase conversions Work closely with other marketing teams: Retention, Affiliates, SEO, traditional media, digital media, social media and referrals Plan your activities thoroughly and forecast how these efforts will impact business outcomes Contribute into executive-level reports that convey complex analytical findings in a concise manner Document your key learnings, big wins and misses in company wiki and jira spaces to grow the businesses intellectual property Qualifications This position is an intermediate digital marketing role, and experience should be reflective of such. The successful applicant will have the following: 5+ years of CRO and / or digital marketing experience in a performance centric / leaning role A successful track record of ideating, implementing and scaling CRO programs A strong customer centric approach to optimization leveraging your added experience in UX, UI and digital design for conversion best practices Experience on industry leading optimization tools like / similar to: Optimizely, Google Optimize, Omniconvert, Unbounce A track record of ideating, implementing and scaling CRO (Conversion Rate Optimization) or digital growth programs Ability to work closely with data, independently, interpret and present that data in engaging and meaningful ways Ability to manage and prioritize multiple marketing projects simultaneously within a complex organization Strong negotiation and relationship building skills Hybrid working model (2 days a week in office Min) Must be able to travel internationally as required (10% or less) This is a fantastic opportunity to join a growing agency based in Halifax. The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, RRSP contributions, wellness allowance and much more! If this sounds like the ideal position for you then apply today!
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Product Risk and Fraud Analyst
- Malta
- Permanent
The Product Risk and Fraud Analyst is tasked with finding causes of risk, detecting and stopping fraud within our product operations. Covering Poker, Casino or Sports, you will work with tools your teammates to examine aspects of play ranging from game mechanics to external attacks. Working in harmony with other fraud teams (who cover financial transactions & KYC items), you will perform operations in conjunction with management instruction, our rules and terms of service to minimize losses while creating an environment that is conducive to play for our player base. Responsibilities: Investigate suspected fraudulent activities, collaborating with external and internal parties as required. Maintaining and improving on alerting systems that will warn of key criteria that may indicate impactful incidents in real time or in advance. Verification and detection of perfect play and syndicate activity. Verification and detection of profitable gambling activities, with appropriate action taking for future protection with appropriate teams. Oversee collaborative efforts with all brands and product teams to accurately and consistently profile players. Analysis of promotional mechanisms. Run and monitor all frequency based reporting mechanisms, or tool alerts/reports as required to assist with real-time monitoring. Job requirements At least 1 year in a fraud and risk or related position within the gaming industry. Subject matter expert in wagering across at least two of the verticals. Proficiency in data analysis, risk modelling and fraud detection techniques specific to online gaming. Degree in a related field preferred. A collaborative mindset to be willing to work alongside customer support and other fraud teams as many cases will involve significant overlap. Other essential Information Mostly early shifts due to collaboration with a team that is (-)7/8hrs behind Malta Flexibility 1/4 to 1/3 of weekends/public holidays required
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Research & Consumer Insights Senior Specialist
- Halifax
- Permanent
Research and Consumer Insights Senior Specialist Halifax, Nova Scotia Hybrid (2-3 days a week in office) We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities. They are looking for a highly skilled Research and Consumer Insights Senior Specialist to join their growing team. They are seeking a top-notch, experienced Research and Consumer Insights Specialist. You will design and implement primary research initiatives delivering intelligence about consumers, the competitive landscape, and business risks & opportunities. Working in partnership with internal stakeholders, the specialist delivers and communicates facts and insights to support the businesses decision-making. Responsibilities Manage consumer insights projects by providing subject matter expertise in the development and implementation of high-quality proprietary research Participate in research requests, evaluations and build project briefs to engage all relevant stakeholders. Participate in the development of a methodology specific to each project. Manage trackers to monitor market metrics and brand performance Produce and deliver insights projects that summarize complex research findings into short and clear actionable information, adapted to audiences Combine primary research with other sources available (desk, BI) to elevate the depth and strengths of insights Participate in the evaluation and use of syndicated products Ensure quality assurance for various deliverables produced by or for the team (peer reviews) Work with the team to increase visibility of insights, supporting customer centric and fact-based decision-making. Continuously seek improvement for the team’s activities and operations. May be required to manage and work with external vendors. Qualifications Bachelor’s degree in related fields and min 7 years’ experience or equivalent combination of education and experience. Msc or MBA an asset Enthusiasm for online businesses and highly motivated in developing knowledge about various topics and industries. Suitable business acumen expected Ability to set priorities, multi-task, handle pressure and obtain results. Commitment to meeting timelines. Ability to structure concise and clear results presentations based on large amounts of information Strong attention to detail and critical thinking. Must be comfortable with both qualitative and quantitative information Knowledge of marketing research, basic statistical analysis and analytics required Knowledge of various secondary information sources, and capability to continuously seek and learn new sources Comfortable in a decentralized structure where results are based on cooperation, collaboration, and influence of others. Ability to present ideas, conclusions and recommendations with clarity to diverse audiences. Excellent written and verbal communication skills Ability to travel up to 10% This is a fantastic opportunity to join a growing agency based in Halifax. The company offers a competitive annual salary, employer paid premiums for Health and Dental benefits, RRSP contributions, wellness allowance and much more! If this sounds like the ideal position for you then apply today!
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Mid Weight Designer
- Kendal
- 36000
- Permanent
Graphic Designer Kendal - 5 days in the office £37,000 Creative Agency / Collaborative team / Progressional opportunities / Stunning location / Range of brands and clients with an emphasis on food and hospitality The Graphic Designer will be joining a Creative Studio in the stunning surroundings of Kendal, based in the foothills of the Lake District, this idyllic Creative hub has helped the team to foster their design abilities for many years. Working across branding, print, digital and strategy, they're a small but collaborative team who can cover it all and work across a range of brands and businesses. Reporting to the Creative Lead, the Graphic Designer will be responsible for: - Delivering high quality brand-led design and production ready artwork - Working collaboratively with the wider creative team to produce creative and branding work - Designing across a range of mediums including; brand packaging of new products, retail environment, point of sale, offline and online marketing collateral - Creating packaging and print artwork following brand guidelines and designing requirements in line with print production constraints - Quality checking copy, content and design work to ensure all guidelines and standards for clients output is followed - Adding and editing content to websites using content managements systems and prepare digital collateral such as online forms and emails The ideal Graphic Designer will come with some or all of the following: - Previous Agency or Studio experience - Extensive knowledge of Mac OS and Adobe Creative Suite - Expertise to produce the highest quality production ready artwork and liaise with printers/ suppliers as needed - A focus on design excellence, quality and attention to detail - Team work and excellent communication skills This is a great opportunity to join a small and highly creative agency who are based in stunning surroundings, if you're keen to work on a range of clients and across a diverse range of projects. If you feel this is right for you and you're happy to work 5 days a week in Kendal offices, then apply with your portfolio and CV. Dave #LI-DO1
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Graphic Designer
- Cheshire
- 35000
- Permanent
Graphic Designer Cheshire - Office based Up to £35k Free onsite parking / 25 days holiday + bank holidays / Company Pension / Life Insurance The Graphic Designer will be joining a small but highly collaborative in-house design team which sits as part of a larger marketing function. Working across printed brochures, marketing communications, sales collateral, stationery, digital assets, email campaigns and social media campaigns. Working across a variety of projects allows creative challenges, some with brand guidelines and some with looser boundaries allowing your creative side to flourish. There will also be a technical skills side to the role, understanding the processes of setting artwork up for print and the limitations around digital design. As a Graphic Designer your duties will include: Designing with a strong attention to detail Ensure artwork interpretation is achievable within production constraints Prepare accurate artwork from approved design and brief Communicating with internal teams to keep them informed of the progress of the jobs they are working on Providing colour proofs /samples for sign off Working on multiple projects simultaneously Assist projects through the business to ensure on-time delivery The Graphic Designer will come with some or all of the following: Experienced in design and setting up for print as well as digital asset creation A good communicator and collaborator Solid knowledge of Adobe Creative Suite package Designing consistently across multiple mediums Knowledge of Microsoft, Canva or SEO (a bonus but not essential) We are looking for someone that is flexible and efficient, and who can consistently deliver good quality designs and multi-media content. The company often has client visits and therefore a smart dress code is required. This opportunity offers a huge amount of potential for the right person and can really help your career take that forward step. If you feel this is the right opportunity for you, then apply with a CV and portfolio of work. Dave #LI-DO1
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Online Community Manager
- Halifax
- Permanent
Online Community Manager Halifax, Nova Scotia Hybrid (2-3 days a week in office) We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities. They are looking for a highly skilled Community Manager to join their growing team. They are seeking a top-notch, experienced Online Community Manager to act as the eyes and ears of your assigned communities. Reporting to the Community Team Leader, the Online Community Manager contributes to community engagement strategy, builds community relationships, and contributes to overall brand growth. Responsibilities Daily monitoring of member activity on online forums, proactively reporting themes, trends, and problem areas to the Community Team Leader or Customer Service Team Keep internal and external information up-to-date in a fast-paced environment Work closely with the team to write and disseminate critical information about brand updates Complete brand-specific training and be prepared to identify and flag Adverse Events across assigned communities Reply to member comments in assigned discussion forums to foster a sense of community and encourage conversation; this individual will not be the point of contact for responding to individual customer complaints/inquiries, but will cluster them into trends for the team to understand Contribute ideas for the overall growth and health of both individual communities Responsible for Discord on-platform events such as AMAs, and other activities to engage and connect with the broader Discord community; onboard new users and ensure their continued engagement while promoting a vibrant community culture on Discord. Work closely with social and content teams to produce exclusive content and create a diverse creative community. Qualifications Entrepreneurial mindset Experience using Discord Server Excellent, accurate written and verbal communication skills Ability to use social media tools to glean trends, statistics, and insights Professionally represent the Company's core values and mission when interacting with external parties Strong work ethic, and ability to work closely with, and collaborate effectively with other teams A global mindset: someone who has either worked internationally or had experience managing a large regional community Prior customer service experience beneficial Self-motivated and independent Ability to adapt to and learn new community-related software Extremely organized and able to juggle multiple tasks Team player Regular, consistent and punctual attendance. Able to work nights or weekends/variable schedule when necessary This is a fantastic opportunity to join a growing agency based in Halifax. The company offers a competitive annual salary, employer paid premiums for Head and Dental benefits, RRSP contributions, wellness allowance and much more! If this sounds like the ideal position for you then apply today!
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Graphic Designer
- Permanent
Graphic Designer Hybrid working: 2-3 days per week in Tattenhall £35,000 - £40,000 Graphic Designer / International brand / Discretionary bonus / 25 days holiday plus bank holiday / Enhanced Mat and Pat leave / 2 weeks sick pay The Graphic Designer will be joining a growing and exciting business who are cornering the market with their eco friendly focused approach. Working alongside the Head of Design, you will be responsible for implementing the brand’s look and feel consistently across every touch-point globally – both online and offline, in line with brand guidelines. Ensuring the company’s success through the delivery of strong and innovative marketing communications, engaging and best in class content, the Graphic Designer will be responsible for creating digital assets, packaging & retail POS and user experience to drive brand awareness, engagement and, ultimately, sales. With a focus on Digital Design, the Graphic Designer will need to be confident in both print and digital mediums with a solid foundations and understanding of creating digital solutions, experience with user experience principles and what works when it comes to digital design. Reporting into and working alongside the Head of Design, the Graphic Designer will: Work closely with the Brand, Digital Marketing and Sales teams to create compelling visual assets that resonate with the target audience and communicate brand values Develop and execute a suite of brand assets to bring the brand identity to life across all channels – from digital, social, web and retailer, to packaging, POS and more. Ensure all design elements adhere to brand guidelines Deliver creative design that is fresh, innovative and customer focused, through a series of different channels Ensure all creative output is on brand, taking feedback and direction from key stakeholders Work closely alongside the UK and US agencies to deliver best in class content to support brand campaigns Create and manage scheduled workload calendars Proofread designed content before sign off, ensuring the highest quality and accuracy Provide regular creative and design inspiration, keeping the wider team up-to-date with the latest design trends, best practice, techniques and software Developing internal team relationships to ensure consistent design across on and offline assets You'll need: Proven in-house or agency experience in a graphic design role, with a strong design portfolio and emphasis on digital Excellent all round design skills, with proven experience in digital advertising campaigns, web design and brand application across various channel including retail. Fluent in Adobe CC, Illustrator, Photoshop and InDesign - Skill and knowledge of Aftereffects and Premiere an advantage. Familiarity with Meta, TikTok, Google and other performance marketing channels Solid experience of design principles, colour theory, typography, layout composition and a understanding of the importance of brand guidelines and maintaining consistency across all creative work Previous experience of working on branded consumer goods and with an understanding of digital marketing channels Good understanding of animation for social media and video editing would be a bonus Adept at taking creative from concept through to final production Proven experience working collaboratively with cross-functional internal teams Possess excellent communication and interpersonal skills, with the ability to effectively articulate design ideas to cross-functional teams Ability to work on multiple projects simultaneously, managing workload effectively to stick to deadlines Strong attention to detail and a desire to always deliver best in class assets Ability to work in a fast-paced environment where identifying needs, providing solutions and adding value is a prerequisite This is a live requirement and for the right person and incredible opportunity to make your mark on a growing brand. With big plans in its future you could be instrumental in shaping the creative vision for the brand and wider business. The role is hybrid but will require at least 2 / 3 days a week in their Chester office, this will need to be taken into consideration when applying for this role. If this sounds like the ideal role for you, then apply with an up to date CV and portfolio. Dave #LI-DO1
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Creative Manager
- Halifax
- Permanent
Creative Manager Halifax, Nova Scotia Hybrid (2-3 days a week in office) We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities. They are looking for a highly skilled Creative Manager to join their growing team. The Creative Manager is multi-talented, creative leader with a strong aptitude for technology, communications creative strategy. You will build, lead and mentor team of multi-disciplined creative technologists, designers and copywriters based in Montreal and Halifax. Your mission is to ensure the delivery of high-quality assets that are consistently on brand and keep conversion front of mind. The passion for your craft and the technology that surrounds it should be infectious; you possess a strong business acumen to make strategic decisions about creative direction and continued application of best practices. You’ll take a hands-on approach, giving both design and copy the direction, outsourcing, planning and the tools needed to make break through creative ads that resonate with target consumers. The ideal candidate should be excited to get your hands dirty from time-to-time moving work along and taking on projects of your own. You’ll have the opportunity to collaborate with world class marketing professionals around the globe while serving a variety of clients. Responsibilities Ensure that your team is on track, asks the right questions and has the information needed to deliver their assigned projects with a high standard of quality, on time. Lead and grow a team of Designers and Copywriters through constructive feedback and working sessions both remotely and on site at our Montreal office. Collaborate with the traffic team to ensure the timely delivery of studio tasks. Provide feedback and approvals on projects assigned to external resources. Be hands-on and contribute to the creative process as needed. Strategically analyze all briefs – ensure that the internal team and our vendors deliver concepts, designs and copy that meet the communication objectives of the client. Place a particular emphasis on conversion led design and copy created with efficiency and velocity. Initiate/ lead/ actively partake in conversations surrounding the needs of the client. Act as a custodian for the clients’ brands. Travel: 1 week per month (or equivalent) to our client offices in Montreal. Qualifications 5+ years working in an agency, in-house studio or similar role / environment with a background in Copywriting or Design. Proven experience in successfully managing a creative team. A proven track record of developing talent. Travel to the Manchester office as needed. Strong skills in design and / or copywriting with the ability to evaluate and provide feedback for both. If coming from a design background knowledge of Adobe creative Suite with an emphasis on Photoshop, Illustrator and XD. Must poses a strong sense of urgency, commitment to quality and the ability to consistently think at a strategic level to maximize client success. University/College diploma/ degree in a related field. Excellent English communication skills with the ability to clearly communicate ideas, concepts and challenges. Positive, high energy, and motivated to learn and transfer knowledge. Ability to excel in a fast-paced team environment. Have an in-depth understanding of the current competitive marketplace, creative industry trends and the capacity for using this knowledge to champion strong creative solutions. Possess maximum attention to detail and have the ability to succeed in a fast-paced creative environment. This is a fantastic opportunity to join a growing agency based in Halifax. The company offers a competitive annual salary, employer paid premiums for Head and Dental benefits, RRSP contributions, wellness allowance and much more! If this sounds like the ideal position for you then apply today!
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Midweight Digital Designer
- Manchester
- 38000
- Permanent
Midweight Digital Designer Manchester / Hybrid - 3 days in the office £30k - £38k Design and Branding Agency / Hybrid working / 28 days holiday plus bank holidays / Annual bonus / Regular team socials / Wellness days The Midweight Digital Designer will be joining an established design and branding agency based in Manchester. Working 3 days a week in the office and 2 from home, they work across a broad spectrum of clients and industries, creating design solutions across digital, print and animation / video. Reporting into the Design Director, the Midweight Digital Designer will: Collaborate with the studio and developers to deliver cohesive and on-brand digital experiences. Use your skills in animation to enhance storytelling and bring dynamic elements to life in digital projects. Ensure all designs meet high standards of quality and align with the strategic goals of the clients and agency You'll have: Proven experience in web design and animation, with a portfolio showcasing your ability to create engaging digital experiences. Strong understanding of design principles and how they apply to both static and dynamic digital content. Ability to translate client needs and brand identities into innovative design solutions. Excellent communication and collaboration skills, with attention to detail and a passion for creating impactful visual narratives. Create interactive prototypes to illustrate design functionality and user journeys. Required skills: Minimum of 3 years in a similar role Proficiency in Figma Knowledge of white boarding tools such as Miro and Figjam Good understanding of brand and how it can be executed effectively Working knowledge of the Adobe Creative Suite Good level of animation and how it can be used to enhance design and tell stories Additionally it would be beneficial to have experience within basic front end languages, HTML, CSS and JS as well as CMS experience such as WordPress.
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Product Manager – Artificial Intelligence
- San José
- Permanent
Product Manager – Artificial Intelligence San Jose, Costa Rica (Hybrid 3 days a week in office) The Product Experience Manager will be responsible for the creation and execution of the product strategy and roadmap for the Platform & on-going feature releases, in collaboration with key stakeholders. You will drive growth and business success for clients through innovation, while collaborating closely with cross-functional teams to optimize your product offering and services and develop new ones. Having a working knowledge of AI - Large Language Model integration & Machine Learning, technical communication systems & the usage of APIs to facilitate communication between the core platform and third-party integrations is a critical component of this role. You will need to be familiar with all areas of development from design to deployment to make informed judgments on which features you should prioritize for a successful product strategy. Key responsibilities will include the implementation of inbound routing strategies and proactive campaigns, LLM/ML model integration, real-time and historical reporting, CRM connectors for a unified dashboard view, & central configuration, administration and management of one or multiple Aspect solutions in an on-premises or hosted cloud environment. Responsibilities Product Development & Delivery · Define the vision for the Product, MLPs, objectives, key results and success metrics in partnership with key teams and in alignment with broader business objectives. · Own & drive a Product portfolio solving problems that target high business impact for the organization and product area. · Ensure Product success throughout the entire lifecycle, from implementation of core Platform functionalities, and all future feature releases and supporting products, to ongoing Product support. · Collaborate with technical and operational stakeholders to ensure that the platform is adequately maintained and available. · Collaborate with technical teams & third-party vendors to facilitate API interfaces with the platform. · Socialize strategic plans, roadmaps, and ongoing progress to stakeholders and executives in product review forums, quarterly OKR check-ins, etc. · Develop & maintain a Test & Learn approach to analyze product impact, continuously iterating and building on learnings · Be a subject matter expert for the Product user experience, documenting and ensuring teams are trained on standard operating procedures and workflows. · Drive a deeper understanding of the customer problems that your Product aims to solve and relentlessly develop solutions to address. · Utilize agile methodologies for sprint planning and development management, in order to drive the roadmap and release schedule. · Anticipate roadblocks, provide escalation management, and make conciliations to balance business needs versus constraints. · Regularly update stakeholders on progress, risks & business impact. Product Leadership · Be able to think critically about the customer experience and communicate those needs to senior stakeholders · Provide direction and guidance to development and project teams as a thought leader, championing the needs of the customer and internal users. · Collaborate with internal and external teams including Tech, BI, Product, Customer Service and outsourced vendors/partners. · Effectively manage priorities for multiple features across technical teams, and business stakeholders. · Leverage strong meeting and workshop facilitation skills, and conflict resolution. Qualifications · 3+ years of experience in a product or programme management related field with a focus on development and technology, or equivalent experience in a leadership level role. · Expertise in AI technology, Large Language Model, Machine Learning, Retrieval-Enhanced Generation and other related technologies · Strong leadership and people management skills. Ability to influence unpopular decisions while maintaining strong working relationships. Must be able to interact effectively across functions and cultures. · Proven experience implementing and scaling new solutions, as well as monitoring and refining existing solutions to meet the company’s objectives, strategies, and forecasts. · Client services mentality, flexibility and willingness to collaborate openly with other functions. · Exceptional analytical skills and the ability to promptly establish priorities and communicate expectations. · Able to build deep client and industry knowledge, and identify trends, gaps and opportunities from data and client/industry information. · Experience of direct operation with agile / scrum methodologies. · Strong communication skills, strong sense of commitment, troubleshooting skills and ability to deliver in a fast-paced global environment. · Comfortable with ambiguity and able to change direction quickly when required by client or project needs. This is a fantastic opportunity to join a growing team. The company offers life & health insurance coverage, additional annual time off, and training sponsorship program. If this sounds like the ideal position for you apply today with an English version of your CV!
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Social Content Creator
- Lancashire
- 30000
- Permanent
Social Content Creator Todmorden - Split time between clients sites and studio £30,000 - £32,000 Design and Advertising agency / Variety of clients / Established for over 30 years / Bonus scheme / Purpose built studio / Free parking The Social Content Creator will be joining a long established design and advertising agency based in the idyllic town of Todmorden. Located in a purpose built creative studio, this role will split it's time between the agencies studio and being based on site with clients across the country, so an expectation to travel is a must with this role. The Social Content Creator will be creating content fro a variety of social channels across a wide range of brands and clients, from organic social through to video and social media campaigns, this unique role is ideal for someone who thrives off autonomous work, as well as being client facing. Reporting to the Studio Manager and working closely with the rest of the creative studio, the Social Content Creator will: - Have an understanding or Organic Social - Solid Brand Awareness - Ability to be client facing and integrate onsite with clients and their teams - Ability to create designs for a variety of social channels and requirements - Skilled in Photoshop, Illustrator - Benefit to have experience with After Effects / Premiere pro - Experience managing clients and relationships as well as own projects / timelines This truly is a unique opportunity for someone who would love to be a mixture of studio and client location work, someone who loves to integrate with different teams and produce thought provoking, creative social solutions. If this sounds like you, then apply with and up to date CV and examples of previous social projects.
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Graphic Designer
- Lancashire
- 30000
- Permanent
Graphic Designer Todmorden / 5 days onsite £30,000 + bonus Graphic Designer / Design and Marketing agency / Purpose built studio / Annual bonus structure / highly creative focussed team / free parking / Great team culture The Graphic Designer will be joining a very established advertising agency with over 30 years in the industry. Working across a range of clients, no 2 days are the same and producing everything from Websites, digital assets and social media through to brochures, branding and retail displays. The role will be based 5 days a week on site in the Todmorden office in a purpose built creative studio in idyllic surroundings. Producing eye-catching work, which is inspiring, creative, ambitious, and open-minded. The Graphic Designer will be instrumental in shaping and defining the visual elements of the clients’ brands, products and services, with support from the team of graphics designers, copywriters, and account managers. Reporting into the Studio Manager, the Graphic Designer will have: In-depth brand experience in a similar role, either agency-side or in-house A sparkling portfolio showcasing a wide range of print and online work Comfort with taking projects from concept through to artwork and digital execution Proficiency as a creative all-rounder, with excellent skills in Adobe Creative Suite A keen eye for detail Strong communication skills and excellent command of the English language A team player, happy to deal with clients and suppliers Experience: 5 years of graphic design experience (preferred) Proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop) Good communication skills with clients and colleagues Bonus skills (not essential but beneficial): Experience in designing for social media Website design Social media management Good photography skills This design and advertising agency is renowned for its work through out it's varied client list. This is a rare and fantastic opportunity to join a highly creative and collaborative team working across a wide range of creative briefs. If you think this sounds like the ideal role, then apply with an up to date portfolio of work across print and digital and your CV
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Social Media Executive
- Warrington
- 30000
- Permanent
Social Media Executive Birchwood WA3 / Office based 5 days a week £25,000 - £30,000 + 10%performance related bonus pro-rata Job Overview As a Social Media Executive, you will be responsible for developing, implementing, and managing the social media strategy to increase the brands online presence and improve brand awareness. You will work alongside with the Content manager, reporting into the Head of Brand, creating content, analysing performance data, and engaging with our online community. Key Responsibilities Develop and Implement Social Media Strategy: Plan and execute a social media strategy that aligns with business goals. Content Creation and Curation: Create, curate, and manage content (images, video, written) across our various platforms (Instagram, Facebook, X, TikTok) Community Engagement: Engage with followers, respond to queries ensuring its in-line with the brand tone of voice, and monitor customer reviews. Performance Analysis: Measure the success of social media campaigns and gain insights for future planning and strategies. Collaboration: Work with other departments (e.g. Marketing, Brand, Creative) in line with business objectives. Stay Updated: Stay immersed in all channels surrounding the businesses liefstyle. Keep up to date up with the latest social media best practices and trends. Requirements Experience: 2-3 years proven work experience as a Social Media Executive or similar role. Creative mindset with a passion for social media and content creation. Excellent knowledge of Facebook, X, Instagram, TikTok. Understanding of social media trends and how to implement them to benefit. Experience with social media analytics tools. Experience in graphic design or video editing. Familiarity with SEO and web traffic metrics. Strong organizational and multitasking skills. Excellent written and verbal communication skills. Ability to work independently and in a team environment. Attributes: Detail-oriented with the ability to work under tight deadlines. Ability to handle negative feedback or criticism professionally. Qualifications: Bachelor’s degree or similar across either marketing, communications, Social Media Marketing or similar. This role is based in their offices in Birchwood 5 days a week and does not offer hybrid working currently. They offer onsite parking, the role would suit someone with the ability to drive and access to a car.
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Director of Retention & Loyalty
- Manchester
- Permanent
Director of Retention & Loyalty Full Time Manchester (Hybrid) Are you a marketer from a CRM / retention and loyalty background who is used to leading, leaders? This role needs a retention and loyalty subject matter expert who is also adept at managing, supporting and coaching other managers / CRM vertical Heads. You'll be overseeing the strategy and implementation of Retention Programs, including Loyalty, Rewards, and Gamification, designed to increase engagement and profitability for all agency clients. You'll be a leader with a blend of CRM, marketing, analytical, and communication skills and someone who can deliver highly personalised, real-time experiences, that their client's customers expect. The Job... You’ll be reporting to the Senior Director of Marketing and will work closely with other Directors including Director of Content & Community, CRO Director, the Regional Heads of Marketing, and Marketing Ops Director, amongst others. You'll have 4 direct reports including 2x Heads of and 2x Retention Managers. It’s a full-time role, with flexible hours. You'll be in the modern Manchester office 2 days a week, with the rest of your work conducted remotely. You'll be responsible for: - Translating vision and strategy into concrete, measurable goals and identifying and driving process improvements with clients, partners, and agency teams. - Overseeing retention performance and establishing KPIs. - Formulating strategies to achieve annual incremental sales, reducing customer churn, and maximising LTVs. - Providing input into the CRM operating budget and overseeing the efficient use of marketing spend. - Acting as a subject matter expert on increasing customer engagement and implementing rewards and discounts programs. - Ensuring rewards programs are optimised for customer satisfaction and profitability. - Developing best practices for lifecycle management, segmentation, and targeting strategies and reporting results and learnings to all teams and providing recommendations based on program effectiveness. - Managing test and learn capabilities for campaign improvement and providing consulting on Design of Experiments (DoE), including A/B and multivariate testing. - Establishing testing methodologies and ensuring accuracy of data-driven insights and generating actionable customer behaviour insights for Marketing and Product teams. - Forging strong partnerships with the Heads of Marketing team to ensure brand strategy execution. - Partnering with product and engineering teams to deploy world-class loyalty programs and customer experiences. - Collaborating with analytics to set up processes and dashboards for program performance measurement. - Leading product recommendations to develop global CRM technology strategy. - Ensuring proper governance and controls with Operations and IT for new initiatives. About You... As the Director of Retention & Loyalty you’ll be highly collaborative and have excellent experience of leading and developing other strong managers. This is a matrix organisation operating internationally, across multiple time-zones, so experience of this kind of business and the ability to lead from the front, often remotely, is crucial. Here's some of the key experience you'll need to demonstrate: - 10+ years of experience managing retention programs, with expertise in customer engagement and loyalty program design, implementation, and management. - 7+ years of experience driving retention performance, including building a learning culture and managing marketing experimentation. - 7+ years in a leadership or management role, demonstrating the ability to lead and influence cross-functional teams and agency partners. - 5+ years of experience establishing partnerships and building relationships with product and engineering teams (Product Management experience preferred). - Strong organisational and project management skills, with the ability to manage multiple projects and deadlines. - Analytical thinking with the ability to interpret results and site metrics to drive change. - Proven experience as a resourceful and results-oriented self-starter, thriving in a feedback-driven, hands-on environment. - The ability to travel internationally (15-20% / once or twice a quarter). The Company... This is a digital marketing business enjoying hyper-growth at the moment. They are experts within the entertainment sectors, and for an experienced, Director level, CRM / Retention and Loyalty expert, this represents a great opportunity to think outside of the box and get involved in the types of projects you won't be able to, elsewhere. In addition to an attractive, Director level, salary DOE, some additional benefits include; - Private health cover - Death in service benefit - Pension - Various discounted products and services Apply Now! We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today. Chris
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Director of Retention & Loyalty
- Marbella
- 125000
- Permanent
Director of Retention & Loyalty Full Time Marbella (Hybrid) Are you a marketer from a CRM / retention and loyalty background who is used to leading, leaders? This role needs a retention and loyalty subject matter expert who is also adept at managing, supporting and coaching other managers / CRM vertical Heads. You'll be overseeing the strategy and implementation of Retention Programs, including Loyalty, Rewards, and Gamification, designed to increase engagement and profitability for all agency clients. You'll be a leader with a blend of CRM, marketing, analytical, and communication skills and someone who can deliver highly personalised, real-time experiences, that their client's customers expect. The Job... You’ll be reporting to the Senior Director of Marketing and will work closely with other Directors including Director of Content & Community, CRO Director, the Regional Heads of Marketing, and Marketing Ops Director, amongst others. You'll have 4 direct reports including 2x Heads of and 2x Retention Managers. It’s a full-time role, with flexible hours. You'll be in the modern Marbella office 2 days a week, with the rest of your work conducted remotely. You'll be responsible for: - Translating vision and strategy into concrete, measurable goals and identifying and driving process improvements with clients, partners, and agency teams. - Overseeing retention performance and establishing KPIs. - Formulating strategies to achieve annual incremental sales, reducing customer churn, and maximising LTVs. - Providing input into the CRM operating budget and overseeing the efficient use of marketing spend. - Acting as a subject matter expert on increasing customer engagement and implementing rewards and discounts programs. - Ensuring rewards programs are optimised for customer satisfaction and profitability. - Developing best practices for lifecycle management, segmentation, and targeting strategies and reporting results and learnings to all teams and providing recommendations based on program effectiveness. - Managing test and learn capabilities for campaign improvement and providing consulting on Design of Experiments (DoE), including A/B and multivariate testing. - Establishing testing methodologies and ensuring accuracy of data-driven insights and generating actionable customer behaviour insights for Marketing and Product teams. - Forging strong partnerships with the Heads of Marketing team to ensure brand strategy execution. - Partnering with product and engineering teams to deploy world-class loyalty programs and customer experiences. - Collaborating with analytics to set up processes and dashboards for program performance measurement. - Leading product recommendations to develop global CRM technology strategy. - Ensuring proper governance and controls with Operations and IT for new initiatives. About You... As the Director of Retention & Loyalty you’ll be highly collaborative and have excellent experience of leading and developing other strong managers. This is a matrix organisation operating internationally, across multiple time-zones, so experience of this kind of business and the ability to lead from the front, often remotely, is crucial. Here's some of the key experience you'll need to demonstrate: - 10+ years of experience managing retention programs, with expertise in customer engagement and loyalty program design, implementation, and management. - 7+ years of experience driving retention performance, including building a learning culture and managing marketing experimentation. - 7+ years in a leadership or management role, demonstrating the ability to lead and influence cross-functional teams and agency partners. - 5+ years of experience establishing partnerships and building relationships with product and engineering teams (Product Management experience preferred). - Strong organisational and project management skills, with the ability to manage multiple projects and deadlines. - Analytical thinking with the ability to interpret results and site metrics to drive change. - Proven experience as a resourceful and results-oriented self-starter, thriving in a feedback-driven, hands-on environment. - The ability to travel internationally (15-20% / once or twice a quarter). The Company... This is a digital marketing business enjoying hyper-growth at the moment. They are experts within the entertainment sectors, and for an experienced, Director level, CRM / Retention and Loyalty expert, this represents a great opportunity to think outside of the box and get involved in the types of projects you won't be able to, elsewhere. In addition to an attractive, Director level, salary DOE, some additional benefits include; - Private health cover - Death in service benefit - Pension - Various discounted products and services Apply Now! We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today. Chris
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Social Media Specialist
- 42000
- Permanent
Social Media Specialist £38,000 – £42,000 Full Time Manchester (M50 Hybrid) Social Media Specialist / Agency / Hybrid working / 25 days holiday plus bank holidays / Team socials / Health Care plans / Competitive Pension contributions The Social Media Specialist will have a proven track record of identifying social media marketing opportunities and can, from idea to action, lead campaign development and execution by social touchpoint. If you're a creative thinker, with great experience of creating, managing, and executing social strategies, this could be a great role to help you maximise your talents. The Job... Reporting to the Social Media Team Leader, you'll be responsible for growing international social media accounts, using your strong experience of social marketing principals. It’s a full-time role, with flexible hours, and on occasion, there might be some evening or weekend work too, if any social media emergencies arise. You'll be working in a hybrid pattern, generally 2 days a week in the modern Salford Quays office, 3 days a week from home. You'll be responsible for: - Creating, managing, and executing social strategies, guiding overall brand initiatives within your campaigns, across the most appropriate social channels. - Working closely with external agencies and in-house creative teams to ensure the creation, curation, development, and management of your planned campaigns is properly implemented. - Overseeing the engagement and deployment of influencer marketing strategies, to expand user base and create excitement. - Maintaining up-to-date social analytics and consistent reporting, with continuous optimisation towards key audiences and objectives. - Continued monitoring of the competition and undertaking competitive analysis. - Monthly, quarterly, and annual planning and approval of social calendars, adhering to client tone of voice, whilst developing thematic stories and reporting on these activities. - Keeping up to speed with industry trends, insights, topics, and best practices. - Working closely with other social media specialists in the business and sharing best practices, whilst also collaborating with content and SEO teams to achieve a unified distribution of content and link building opportunities on social media. About You... The Social Media Specialist that takes on this exciting challenge will understand that different social platforms have very different user behaviours. You'll be an expert at defining the right strategy for the right channel to maximise the growth of user volume and engagement. This is very much a strategy and management/coordination role, where you'll be guiding your agency partners and in-house creative talent through the execution of your cleverly devised plans. Here's some of the key experience you'll need to demonstrate: - 4+ years working a robust social media strategy role within a medium to large scale marketing organisation. - A strong understanding of all social media platforms including Facebook, Twitter, Instagram, TikTok, Snapchat, YouTube, and Pinterest, is a must. - Experience of expanding online communities across other platforms such as Reddit, Discord, and Telegram, for example. - Experience of managing resources including budgets and personnel. In addition to social strategy, a large part of this role is coordinating a complex network of talent to achieve the campaign results you intend to reap. - Clear track record of building and growing brands via social media. - The ability to integrate different social channels and media types, to get the most out of the content created for the audience it reaches. - Excellent time management skills and the ability to run and prioritise multiple projects at once. The Company... This is a digital marketing business enjoying hyper-growth at the moment. They are experts within their sector, and for a creative and opportunistic-minded Social Media Specialist, this represents a great opportunity to think outside of the box and get involved in the types of campaigns you won't be able to, elsewhere. They also have a track record of promoting from within, so as more brands come online, more opportunities for promotion prospects will naturally appear. In addition to an attractive salary of £38k - £42k DOE, some additional benefits include; - Private health cover - Death in service benefit - Pension - Various discounted products and services Want To Apply? We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today. #LI-DO1
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BI Analyst
- Remote
- Permanent
Remote Contract Position The Background We are partnered with an innovative B2B provider who provide sports betting content and management. From events and player analytics to odds compiling and game modelling, They offer a diverse array of services. Their technology experts support clients' success by providing technical analysis, tailored strategies and solutions, as well as providing exciting customer-facing user experiences. The BI Analyst plays a key role in the Product BI team, the team will be the go-to resource for complex data analysis and insight. You will be responsible for leading projects and conducting in-depth analysis to identify trends and insights to drive business decisions. You will develop best practices for data analysis ensure that all analysis is actionable. You will work closely with the Product teams to grow their business by answering pressing business questions, optimising content and adjusting strategy. You… In order to be a successful BI Analyst you will have… Experience in analytics / Data Science / Business Analysis experience. Previous in the online Gaming Industry Systems experience would include SQL and Tableau. Skills in analyzing and interpreting numerical data, and in reasoning and problem solving through mathematical processes. Strong critical thinking skills and attention to detail. Be proficient in the use of spreadsheets, databases, and other applications of technology Responsibilities Utilize data to make actionable recommendations at all levels. Help identify the business data needed to produce the most useful insights and future analytics. Communicate insights and recommendations effectively to the broader team. Prepare analytical reports regarding the operations on a weekly/monthly basis and as requested Determines measures, baselines, tolerances, and normal variability for KPIs. Able to articulate these concepts and parameters for data presented. Recommend and design local testing efforts within the business focused on improving KPI performance, ensuring that the relevant framework is in place for effective analysis of the test data. Support the KPI target-setting process to ensure they are effectively aligned with achieving the businesses’ overall objectives. Provides consultative support and training on interpreting data and using reporting tools. Recommend and participate in process improvement initiatives. Process ad-hoc requests for data that is not readily available in existing reports. Contribute to data dictionary, standards, training, and ongoing updates If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Mo on 07450706731
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Senior Systems Administrator, Call Center Operations
- San José
- Permanent
Senior Systems Administrator, Call Center Operations San Jose (Hybrid 3 days a week in office) We have partnered with a company that provides consulting services specializing in statistical analysis and risk management who are looking for a Senior Systems Administrator, Call Center Operations to join their growing global team. The Senior Systems Administrator, Call Center Operations will be responsible for the support and maintenance of contact center related applications, in addition to the implementation of new solutions. Responsibilities Provide tier 3 support for supported applications and platforms and when required in collaboration with experts in other tier 3 teams or vendors Administer / Support / Maintain / Troubleshoot solutions Be a subject matter expert on server products or platforms Understand and clarify business or technical problems raised by stakeholders Work with internal and external providers, consultants, and vendors to determine the most cost-effective solutions satisfying the requirements and the constraints Participate in identification, design, evaluation, and estimation of solutions Deploy new and retire legacy solutions Create standard operating procedures and implement best practices improvements Document for various audiences, at the multiple levels of the processes, to support availability and suitability Participate in an on-call support rotation to provide technical support and work outside normal business hours as required Transfer of knowledge to junior and intermediate team members Qualifications 4+ years of experience as a system administrator managing either a Contact Center, ACD call center, Voice platforms, Chat solutions, CRM, ERP or similar platform with 100+ concurrent users 4+ years of experience as Windows/Linux or Network administrator with 100+ concurrent users Experience supporting high volume, public facing web applications with an emphasis on high availability, redundancy, and security Experience administering multiuser, mission critical and high availability servers that operate 24x7 Experience with contact center or customer service solutions Experience with products from Alvaria, Aspect, Noble Systems such as Unified IP, CXP, Prophecy, WFM , etc would be an asset Experience managing or supporting chatbots, NLU, NLP or AI would be an asset Understanding of networking/interconnectivity concepts, protocols, devices and related toolsets e.g. VLANs, ACLs, TCP/IP, IPSEC, Proxies, Reverse Proxies, (S)RTP, SIP, IAX, AJP, HTTP(S), SOAP, REST API, SMTP, SDN, nmap, tcpdump, wireshark, curl, telnet Understanding of common enterprise application stack components, how they interact, how to navigate in the layers and the related toolsets e.g. Hardware, Virtualization, OSes, Application Servers, Applications, Dependencies, Databases, Storage, Monitoring, Automation Understanding of identity management, authentication and authorization e.g. LDAP(S), AD, Kerberos, ADFS, SAML, oAuth, ADAM Understanding of scripting or code would be an asset e.g. Powershell, Bash, Python, Javascript, Java, C#, PHP, SQL Needs to be proactive, responsive, and accountable. Excellent written and verbal communication in English Able to multi-task and deal with high pressure and fast changing environments This is a fantastic opportunity to join a growing team. The company offers life & health insurance coverage, additional time off, and a training sponsorship program. If this sounds like the ideal position for you then apply today with an English version of your CV. Kellie #LI-KB1
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Junior Designer
- Manchester
- 29000
- Permanent
Junior Designer Manchester / Trafford Park £25k - £29k 23 days holiday plus birthday off / Discretionary annual bonus / Free onsite parking / Fully stocked office / Company events The Junior Designer will be joining a Global, market leading company with multiple brands under its care. With a small, in-house creative team the Junior Designer will be responsible for working across a range of design and artworking projects, from poster designs and marketing material through to email and social media campaigns. You will be responsible for upholding the brand guidelines for each project, sometimes working to them strictly and sometimes adding your own creativity into the projects. Based onsite in the HQ office in Trafford park 5 days a week, they offer a range of benefits such as onsite free parking, annual bonuses (discretionary) and company events. The Junior Designer will: Interpret design briefs, determine requirements and beautifully execute artwork within the wider design team Create artworks for packaging, print & technical data documents Conceptualise ideas and visuals based on requirements and deliverables Provide creative input and contribute in strategy meetings Prepare and present drafts and ideas from inception through to delivery Work within brand guidelines, maintaining and upholding the companies corporate image Creating, updating, and managing artwork libraries and archives, providing access to digital assets as required, and editing visuals as needed for future projects This is a duel role across design (conceptual) and Artworking, so a good understanding of setting up documents ready fro print is essential. You'll also have the opportunity to work on wider creative work. If this sounds like an ideal role for you, then apply with an up to date CV and portfolio asap. Dave #LI-DO1
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Digital Designer
- Manchester
- 45000
- Permanent
Digital Designer (UX / UI) Manchester / Hybrid £45,000 Design Agency / Multiple Clients / Remote working opportunities / National campaigns / Responsive web design / Career Progression / 31 Days Holiday (inc bank holidays) / Big, international clients & brands The Digital Designer will be joining a highly creative design and marketing agency who boast an impressive array of international and house hold brands. Working across a range of creative and digital campaigns, the Digital Designer will be responsible for creating digital solutions for these brands across a range of requirements, with a good lean towards the UX and UI of the project, having the end user journey in mind through out the process. Creating digital solutions from email campaigns to full web designs and apps, this is a chance to work on some really notable brands. Whilst there's not a direct requirement for development knowledge, if you've got an understanding of HTML and CSS, that would be beneficial, there are development teams in place to take on the build of the digital assets though and you'd work closely with this team. Rather than simply telling their designers how to work, they allow the creativity to come to light itself and utilise each person unique skills, so if you have other abilities such as motion design or animation, these are skills they're open to utilising. Requirements for the Digital Designer: - Design a range of digital solutions across web, apps and platforms - Work in collaboration with the client services team to produce high level work inline with the brands brief - Keep user journeys in mind when creating digital solutions, utilising knowledge of UX and UI - Working on wireframes, user mapping and user journeys to final User interfaces - Work as part of a creative, digital team to uphold the agencies reputation for high quality work - Act as a brand ambassador for clients and brands the agency partners with This is a great opportunity to work with one of Manchester best and progressive agencies. If it sounds ideal for you and you have agency level experience working with multiple brands and a portfolio of digital design solutions for a range of platforms, then apply asap. Dave #LI-DO1
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Account Manager
- Manchester
- 40000
- Permanent
Account Manager Digital Creative & Marketing Agency Manchester / Hybrid working £40,000 Design Agency / Multiple Clients / Remote working opportunities / National campaigns / Responsive web design / Career Progression / 31 Days Holiday (inc bank holidays) / Big Brands The Account Manager will be joining a small but highly collaborative creative, marketing agency working across a range of big, international clients. Working alongside the creative team, the Account Manager will be responsible for the agencies client relationships and will be part of a client service offering and team, building upon existing relationships as well as developing new ones. The agency prides itself on its relationships with its clients, the work it creates and ultimately the team culture its been able to build. With a broad range of skill sets internally from creative, design, digital and UX, no two days are the same at this agency. Based in Manchester's creative hub, the Sharp Project, they offer a mixture of onsite office work and remote days each week, which can flex either way project dependant. Responsibilities of the Account Manager include: - Building, developing and fostering relations with the agencies existing and new clients - Working alongside other team such as Creative to ensure timely responses to briefs - Being the go between for creative and the client - Understanding what the client is trying to achieve and if needed, educating on better ways of achieving goals - Involvement in planning and strategy - Confident with pitching / ideation stages and driving new business with prospective clients This is a great opportunity to join an agency that is in a growth faze, a chance to work on some highly reputable client sand brands with big impact. If you feel you have what's required and relish a challenge, then apply with an up to date CV asap. Dave #LI-DO1
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Graphic Designer
- Lytham St Annes
- 26000
- Permanent
Graphic Designer £24-26K Lytham, St Annes - 5 days onsite The Graphic Designer will integrate into an experienced in-house team within a company specialising in designing, crafting, and generating assets for a wide variety of products, spanning from packaging to point-of-sale materials, brochures, and posters. Situated full-time at the Lytham St Annes site, this compact yet collaborative team is committed to creating products distributed globally. Under the guidance of the Head of Design, you will collaborate with key personnel to: -Develop traditional offline design materials for all brands, encompassing marketing literature, campaign support materials (such as brochures, presentations, exhibition graphics, and advertisements). -Ensure adherence to the correct process for artwork requests, ensuring thoroughness for every request of marketing literature or label artwork. -Maintain a consistently high standard of work, meeting deadlines, aligning with brand guidelines, and gaining approval from the Head of Design. -Edit or create print-ready artwork using predominantly Adobe software on an Apple Mac platform, ensuring accuracy and adherence to brand guidelines. -Support online activities as necessary. -Maintain accurate and up-to-date copies and electronic records. -Coordinate with external agencies and suppliers to effectively implement new marketing initiatives. The ideal candidate will possess: -Minimum of 3 years' experience in a similar role. -Proficiency in industry-standard design software such as InDesign, Photoshop, and Illustrator, with excellent familiarity with Microsoft PowerPoint. -Experience in digital and 3D applications is advantageous but not mandatory. -Exceptional attention to detail. -Strong interpersonal and communication skills. -Excellent organisational abilities. -Confidence in presenting and explaining ideas to stakeholders. -Ability to thrive in a fast-paced, dynamic, and creative environment. -Practicality and a proactive approach to work. Benefits: -Flexi hours -Private Healthcare -Profit share bonus -Free Parking -Subsidised Canteen -Free Gym -Retail Discounts -30 days holidays (inc bank hols) This exciting opportunity awaits a Graphic Designer ready to advance their career. You'll have the opportunity to engage in diverse design projects and product developments. The client is offering a salary of up to £26k, if you believe this opportunity matches your aspirations, please apply with your updated CV and portfolio. #LI-GH1
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Freelance Creative Producer (Activation and Events)
- 250
- Temporary
Freelance Creative Producer Manchester Hybrid Are you a skilled freelance producer with a flair for creating immersive experiences and activating brands in innovative ways? My client is looking for a producer to take charge of exciting projects that push the boundaries of event production. Key Responsibilities: -Conceptualise, plan, and execute experiential activations and events that captivate audiences and elevate brand presence. -Collaborate with clients, vendors, and internal teams to ensure seamless execution of projects from conception to completion. -Manage budgets, timelines, and logistics with precision to deliver exceptional results on time and within scope. Requirements: -Proven experience as a freelance producer specialising in events, experiential marketing, and brand activations. -Strong creative vision and the ability to translate concepts into actionable plans. -Excellent communication, organisation, and problem-solving skills. -Flexibility to adapt to fast-paced environments and tight deadlines. -Passion for innovation and a keen eye for emerging trends in the experiential marketing landscape. -If you have had experience in retail activations, you will also be considered. You will also be required to go onsite for this role and is looking to start Monday 11th March. Apply now with your CV and portfolio showcasing your expertise in event, experiential, and activation production.
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We have been experiencing a rapidly growing headcount and we are glad to have Humankind supporting our recruitment. It’s been a pleasure to work with Kellie during the last months, she’s been able to adapt to our constantly changing requirements and willing to adjust her approach as needed. We are used to receiving great feedback on Kellie’s overall professionalism and quality of CVs from Hiring Managers. Looking forward to continuing our partnership with Humankind!
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Working with Kellie and HumanKind to secure a new position was truly the best experience I have had working with a recruitment firm. Kellie was absolutely exceptional throughout the entire process. She took the time to understand my personality, career history and future aspirations to determine what would be a good fit. I felt well informed and supported during every stage of the process, as she was communicative and highly responsive. Additionally, her genuine nature made it easy to reach out if clarification was needed. I would definitely recommend working with Kellie and HumanKind Recruitment as their service exemplifies quality, efficiency and care.
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My experience with Kellie Burgess and Humankind was so efficient, the entire process was practically seamless. Kellie’s expertise and guidance helped me secure a full-time, permanent position in a role that aligns with my skillset and offers a healthy work/life balance. Kellie was incredibly clear and as transparent as she possibly could be in her communication, and was also very responsive when I had any questions. Our family is forever grateful for all of Kellie’s efforts. She really puts the ‘human’ and ‘kind’ in Humankind.
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Adam was amazing to work with during my job search. He really took the time to understand my career goals and matched me with the perfect role, which I truly enjoy! His communication was always clear and timely, making the process smooth and stress-free. I highly recommend Adam to anyone looking for a dedicated and supportive recruiter. Thank you Adam!
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I recently secured a new role through Humankind and found Adam to be excellent throughout the recruitment process. Adam provided insightful advice and guidance as I prepared for the interviews and he kept me updated at every stage. Even after starting my new role, Adam continued to keep in contact to see how I was settling in, demonstrating how he genuinely cared about finding the right role for me. In terms of my experience with recruiters, I found Adam to be above and beyond with his service and I’d highly recommend reaching out to him and Humankind if you’re looking for a new role.
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Working with Humankind was a game-changer for us. Andy understood exactly what we needed in an SEO team member and delivered spot-on candidates in record time. The whole process was seamless, from our initial requirements discussion to constant updates on available candidates. Couldn't have asked for a more organized and effective service. Highly recommended!
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It's very rare that you meet a recruitment agent that is friendly, attentive and doesn't try to put you in a box.Not only didAdammake the transition into my new position seamless, he has kept in contact and ensured that I have settled in and remained professional as well as courteous through out the process. I wish all recruiters worked in this way. In 19 years, this is the first time I've recommended a recruiter. Which says it all.Keep up the good work and never lose your edge.
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“My new role was secured, thanks to the brilliant support from Adam. He was very helpful at each stage of the recruitment process, communicated any updates in a prompt & professional manner, and overall ensured I had a positive experience. I will highly recommend Adam to any anyone looking for a new role, especially in the IT and Professional services industry!”
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“My experience with Adam as my recruiter was truly exceptional. His warmth and professionalism made the process seamless. Adam took the time to understand my skills, ensuring a perfect fit. Throughout the interview process, he provided valuable guidance, and even after joining, Adam checked in on my first day. I have never had such a remarkable recruitment experience, and it was truly exceptional with Adam. I highly recommend Adam and Humankind for their outstanding support at every step of the recruitment journey.”
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Having dealt with Humankind on both permanent and freelance roles I have come to know the team well. They are extremely helpful, knowledgable and more than willing to work with you in order to become more appealing for a role. Something which I personally find very helpful.They are always available to contact (something that can be difficult with other recruiters) and I truly believe they have their clients best interest at heart.
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Looked after very well! Being new to the Freelance setup, Humankind made me feel very relaxed and comfortable with this new approach to earning. They are very patient and informative which was definitely needed during this transitional period. Nothing was ever a problem. I regularly got work and interviews from their proactive and genuine staff. I cannot thank them enough for what they have done for myself and my confidence. Great work and highly recommended.
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10/10, I have nothing but nice things to say about Humankind! I was originally contacted by a gentleman called Michael who put me forward for a role that was such a great fit for me. He then passed my details onto the director for marketing recruitment, Andy and I dealt with him for the rest of my experience with Humankind. Andy was amazing, attentive, supportive, constantly checking in and got back to me so quickly on the days that he was busy in meetings. I didn't get the first job I was put forward for and at a point where I thought perhaps that might be it, Andy put me forward for another role and was a great comfort to me when I didn't get the first role. Thankfully, with the help and guidance of Andy and his belief that he had put me forward for a role that was great for me, I got the job!Job hunting is as most people know, long, tedious and often very disheartening, especially when you feel you are doing everything right and have the experience to match an equally as enthusiastic personality. Andy helped me overcome those trying times and I really felt like he was the most attentive, funny and optimistic recruiter I have EVER worked with and I have dealt with a lot in Manchester. Anyone who is looking for a role in the North West area I strongly recommend Humankind and really can't praise them enough! Fantastic team and genuinely really lovely people who get the job done!
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I had the pleasure of commissioning Humankind to place the majority of my external hires for intermediate and senior-level positions on my team this year, and can say without hesitation that they deliver on a different level to other recruitment firms I’ve worked with in the past. They were involved on every level of the assignments and especially took great care in the early “discovery” phase to ensure that they understood on a deep level what we needed before recommending an initial round of candidates. This wasn’t a simple, “read the JD – start scraping LinkedIn” type firm. They had great questions, and it showed in the results as high-qualified and engaged candidates started appearing in my inbox very soon after our initial calls. I still count the team members they helped place amongst our most successful people, and I eagerly go to them first with conversations about new roles.
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This team has brought us great candidates for numerous roles over the past 2 years. They are our go-to recruitment experts, we trust them without exception and they reduce the pressure off our hiring managers and HR teams, which we really need. They go above and beyond, to understand our company values, the JDs fine details and finding great matches for us in the market.
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I have worked with Chris for the last year to recruit for 3 of my teams. Each time he has been a pleasure to work with, but more importantly, he has found us great candidates. Not only have they had the right skill sets, but they have also been the right cultural fit for our organization. He is extremely responsive and communicates updates without prompting. I would not hesitate to provide Chris with future mandates and have full confidence he can find the people we need.
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I recently secured a new role with help from Andy. Andy was great throughout every stage of the recruitment process, he was always on hand to offer advice and talk things through. This gave me a much smoother and more personal experience than I’ve had with recruiters in the past, so I wouldn’t hesitate to recommend Andy to anyone looking for a new role in the marketing space.
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