Data Analyst San Jose, Costa Rica (Hybrid 3 days a week in office) We are partnered with a company that provides consulting services specializing in statistical analysis and risk management who are looking for a Business Analyst to join their growing team. The Data Analyst supports the organization through the delivery of insightful analytics that facilitates improved KPI performance and more effective decision-making. They assess a company’s complex information with the goal of reaching simpler, smarter conclusions, and use their technical expertise to stress test the data for quality and accuracy. Responsibilities Utilize data to make actionable recommendations at all levels. Help identify the business data needed to produce the most useful insights and future analytics. Communicate insights and recommendations effectively to the broader team. Prepare analytical reports regarding the operations on a weekly/monthly basis and as requested Track, report and analyze customer sentiment from all relevant sources and partner with teams cross-functionally to support improvements in the areas identified as most impacting the customer experience. Determines measures, baselines, tolerances, and normal variability for KPIs.  Able to articulate these concepts and parameters for data presented. Recommend and design local testing efforts within the business focused on improving KPI performance, ensuring that the relevant framework is in place for effective analysis of the test data. Support the KPI target-setting process to ensure they are effectively aligned with achieving the businesses’ overall objectives. Provides consultative support and training on interpreting data and using reporting tools. Recommend and participate in process improvement initiatives. Process ad-hoc requests for data that is not readily available in existing reports. Contribute to data dictionary, standards, training, and ongoing updates   Qualifications Skills in analyzing and interpreting numerical data, and in reasoning and problem solving through mathematical processes. Must have data visualization tools, experience (Power BI/Tableau) Python and SQL programing Strong critical thinking skills and attention to detail. Be proficient in the use of spreadsheets, databases, and other applications of technology. Experience in coding is desired. Adept communicator with strong service orientation skills and a genuine commitment to excellence. Business and tech-savvy with the ability to see both the “big picture” and the minute details. Has an enthusiasm for translating data into actionable insight relevant to the company’s objectives. Keen attention to detail and time management to deliver high-quality work for multiple projects across several client engagements while meeting deadlines. Bachelor's degree in Mathematics, Computer Science, or Business-related field with a concentration in statistics is an asset This is a fantastic opportunity to join a growing team. The company offers life & health insurance coverage, additional annual time off, and training sponsorship program. If this sounds like the ideal position for you apply today with an English version of your CV!    

Content Specialist Digital Marketing Agency Manchester / Hybrid Content Specialist / Digital Marketing Agency / International clients / 25 days holiday per year plus bank holidays / Flexible working / Private health care / Enhanced maternity and paternity packages / Access to discount and reward portals The Marketing Content Specialist is responsible for managing the brands’ online presence by working closely with stakeholders to plan and edit engaging content across a variety of mediums and customer segments. The focus of this role is to curate and distribute relevant content to attract, acquire and maintain customer engagement. You are detail and results-driven, team-spirited, skilled and imaginative, who can identify customer needs through research, reporting and experimentation in order to drive profitable customer action and meet marketing objectives. Responsibilities You will be responsible for following tasks: Assist teams and stakeholders in ensuring the execution of brand strategies. Executing the brand content marketing strategies across the customer lifetime journey. Collaborating with agencies to produce high quality content and creative assets. Writing, editing and/or refining digital copy. Delivering strong, engaging content to clients. Planning content calendars with agencies. Revising and optimizing dated content using information gathered in SEO research. Analyzing web metrics for overall success of different content and developing plans to optimize them. Creating content distribution network with other marketing verticals. Performing audits on site usability, usefulness, content, and branding from a user POV Publishing digital content through a CMS. Ensure our content has a consistent tone of voice, visual communication style, and brand adherence across all touch points – working continuously within existing and expanding brand guidelines. Requirements: Strong knowledge of the latest content marketing trends Experience with content writing and ad copy writing Knowledge of SEO fundamentals, adhering to the latest Google algorithms Familiarity with how to distribute content through social media Video content ideation and execution Experience managing vendors Detailed reporting skills to demonstrate content ROI Ability to work within and groups as well as autonomously Experience managing budgeting   This role would suit someone who'd looking to make an impact not only on their career but the development and growth of the clients / brands to help drive the growth strategy for these newly acquired clients.  Operating on a hybrid model with a 2/3 days a week in the office in Manchester.  If this sounds like the ideal opportunity and you'd relish the challenge, then apply with an up to date CV. Dave #LI-DO1      

Producer Cluj Permanent 240,000 - 280,000 RON p/year (Gross)   We are looking for a passionate, motivated and highly collaborative Producer to join the Marketing team of a Creative Agency we are working with in Romania. Assisting the Producer Team Lead, the Producer is a creative problem solver who can proactively manage the planning, road mapping and delivery of marketing projects whilst managing shifting priorities and ensuring all SLA’s are met. As part of the role you will keep track of progress to proactively flag deliverables at risk of missing deadlines and identifying potential conflicts or roadblocks whilst managing processes in JIRA and Confluence. The Producer bridges the gap between the marketing strategists and the operational team so it is important that you are able to maintain strong working relationships with both internal and external stakeholders.   The successful candidate will have: A degree (or equivalent) within a relevant marketing subject Experience in a similar role where you have gained a good understanding of marketing best practices A passion for creative problem solving Excellent communication, organisation and stakeholder engagement skills Jira and Confluence software skills   Please note due to the nature of how the client operates the successful candidate must be a clear communicator in English and be able to travel internationally as and when required. If you are interested to find out more please apply for the role with an up to date copy of your CV.  Adam #LI-AL1

🚨 Senior SOC Analyst – Cyber Security Operations 📍 Location: Spain – Málaga, or Seville 💶 Salary: €55,000 – €60,000 per annum   📅 Contract: Full-Time, Permanent   About the Role Our client is expanding their Cyber Security Operations Centre (SOC) team in Spain, and we’re looking for a Senior SOC Analyst to join us at the forefront of cyber defence. This is a key hire in their growing team, playing a senior leadership role within one of their new regional sub-teams.   As a Senior Analyst, you'll be based in either Málaga, or Seville and act as the technical and operational go-to for escalations, mentoring junior and mid-level analysts while also conducting high-level investigations and threat hunts. This is an exciting opportunity to shape the SOC function as we build a future-focused, regionally distributed team.   What You’ll Be Doing Leading and mentoring a small SOC team (Junior & Mid Analysts) within your regional sub-team. Acting as Shift Lead, taking ownership of escalations and critical decision-making across major incidents. Performing advanced incident analysis, threat hunting and incident response. Guiding and supporting less experienced team members; helping define best practices and standard operating procedures. Working closely with the SOC Lead and reporting key developments, incident outcomes, and trends. Helping to shape the operational future of the SOC, including planning for an upcoming shift model rollout. Supporting the Head of Cyber Ops in embedding functional leadership and developing scalable sub-team structures.   About You You’re not just technically strong – you lead from the front. You're confident making high-pressure decisions, guiding analysts through complex threat scenarios, and stepping into a command role when needed.   Key Skills & Experience: ✅ Strong background in Security Operations, ideally within an enterprise SOC ✅ Proven experience with incident response and threat hunting ✅ Adept at advanced incident analysis and security monitoring ✅ Ability to lead and mentor junior analysts effectively ✅ Familiarity with SIEM tools, EDR platforms, and threat intelligence feeds ✅ Calm under pressure and capable of making fast, informed decisions ✅ Strong communication and escalation management skills   The Team Structure & Growth Path You’ll join a team of 5 currently – with ambitions to scale to 8 per region. Each region (Málaga, Madrid, Seville) will have two sub-teams, and you will be the most senior figure in one of them. There is a clearly defined progression path and room for you to grow into a larger leadership role as we scale the SOC operations across Europe.   Shift Model & Working Hours Initial hours: Standard 40-hour week (8/9am–5/6pm) Within 6 months: Transition to 4 on / 4 off model (10-hour shifts) – a typical SOC shift rotation Flexibility is key – and shift readiness will be an advantage.   Why Join Us? Be part of a fast-growing and technically excellent cyber operations function Influence the direction of a new team – not just follow playbooks Take a senior seat in shaping our regional security leadership Strong culture of development, learning and internal progression   📧 Interested? If you're ready to lead from the front and thrive in a technical and dynamic SOC environment, we want to hear from you.   Apply now or reach out for a confidential chat!

Head of Marketing Full Time Cluj-Napoca, Romania (Hybrid) Working with exciting brands across the entertainment sector, you'll be supporting the development of the overall marketing strategy, with a view to driving growth for your brand through excellent marketing execution. If you have a strong, hands-on, performance marketing background, with a real appreciation of how all areas of marketing interlink for a successful multi-channel approach, this role will offer you the perfect blend between marketing strategy, multi-channel marketing deliverability, campaign analysis, and cross-department relationship building and stakeholder management. All within an exciting growth sector that rewards creativity and a strong customer experience. The Job... Supported by a squad of specialists across disciplines including social media & content, retention & loyalty, VIP marketing, conversion optimisation, SEO, affiliates, and more, it'll be on you to develop the overall marketing strategy and driving growth and marketing performance. You'll be responsible for: - Partnering closely with shared services such as acquisition, to execute across their paid, earned and owned channels. - Leading the development and execution of an integrated marketing plan to deliver against commercial priorities. - Continually optimising performance across the marketing mix and delivering insights and opportunities to the commercial lead and working closely with the commercial team to define priorities and assist with specific go-to-market activities. - Creating and controlling the brand’s marketing budget with effective and accurate forecasting and spend. - Evaluating marketing activities to track the effectiveness of each investment. - Monitoring KPIs, verifying against market trends, and suggesting pivots to strategies when needed. - Ensuring a high quality and a 360-approach in execution of marketing plans and communicating the brand’s vision and mission across all channels.  - Aligning with agencies when needed (PR, Advertising, Creative, Media). - Modelling behaviours, regularly leveraging marketing insights data to inform marketing planning and optimisation opportunities. - Partnering with Marketing Operations to ensure all marketing execution is properly set up in systems and tools for tracking / reporting. - Leading the brand stewardship, ensuring legal compliance and adhering to brand standards in all executions. About You... You'll be a high performing all-round marketer, with particular success across performance marketing. You'll be at home in a fast-paced environment, spinning plenty of plates at the same time.   Here's some of the key experience you'll need to demonstrate: - 5+ years of marketing experience in a similar "Head of" role. - Minimum 1-2 years experience in brand management. - Comfortable with high-level, strategic thinking, and hands-on implementation, with close attention to detail. - Experienced within a highly commercial environment, with a deep understanding of growth metrics and KPIs, and strong instincts for where the greatest gains, at the fastest speed, can be made. - Budget management experience with strong analytical skills, financial skills and P&L understanding. - Capability to analyse data, drawing conclusions to provide key insights and action plans. - Highly organised with keen prioritisation skills to effectively manage marketing activity roadmaps. - Strong negotiation skills and experience with vendor management. - Experience in both traditional and digital advertising. - A keen understanding of social media and community management. - Excellent relationship building and influencing skills. - Ability to travel to and from Cyprus (likely a week a month for at least the first few months to support a handover) The Company... This is a digital marketing business enjoying hyper-growth at the moment. They are experts within the entertainment arenas. The Head of Marketing position is a key role within the business, and you'll have the chance to work within teams and on the types of brand projects you won't be able to anywhere else. They also have a track record of promoting from within, so as more brands come online, more opportunities for promotion prospects will naturally appear. In addition to an attractive salary DOE, the company also provides flexible hybrid/remote working, along with exciting future prospects. Some additional benefits include; - Private health cover - Dental plan - Eye glasses  - 7 Card - Learning Opportunities - Pension - Various discounted products and services Want To Apply? We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.

Operations Specialist Malta (hybrid) Permanent €27,000 - €40,000 p/a depending on experience The Background We are partnered with an innovative iGaming consultancy based in Malta. They are looking for several highly skilled Operations Specialist to perform a variety of tasks covering sportsbook, casino or risk where each Specialist will be assigned an area of focus  on but also support the other functions. This will include understanding the operations for running a casino or sportsbook including duties like releasing games, lobby management ensuring Sportsbook information is up to date, investigate suspected fraudulent activities including collaborating with 3rd parties, assisting customer service with wager disputes and settlements and engaging with vendors regarding performance and contracts. You will also analyse sources and profiles to spot where offerings need to be corrected and monitor websites and forums to assist with company operations. This is an exciting opportunity for an ambitious individual with iGaming experience who is keen to work in a role covering multiple operations areas before progressing into one of the specialist areas. Please note this position will be done on a shift rotation basis that can include weekend, morning and late shifts.   You… In order to be a successful Operations Specialist you will have… Previous experience in a similar role connected to sportsbook, casino or product risk Broad knowledge of betting and industry trends Excellent reporting and analysis skills Adaptable, proactive and strong problem solving skills     If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on +44 7425 559 243.

  Technical Data Analyst Lead San Jose, Costa Rica (Hybrid 3 days a week in office) We are partnered with a company that provides consulting services specializing in statistical analysis and risk management who are looking for a Technical Data Analyst Lead to join their growing team. As a Technical Data Analyst Lead, you will be the go-to resource for complex data analysis and insight. You will be responsible for leading projects and conducting in-depth research to identify trends and uncover valuable insights. You will collaborate with stakeholders across the organization to drive data-driven strategies and ensure that these strategies are implemented. Additionally, you will develop and implement best practices for data analysis and ensure that all analyses meet established standards. You will also stay current on industry trends, technology, and other factors that can impact data-driven decision making. Your expertise and experience will be instrumental in helping the organization achieve its goals.   Responsibilities Data analysis and modeling: Analyze vast and complicated data sets using sophisticated statistical and analytical methods. Develop predictive models, algorithms, and statistical methodologies to derive actionable insights. Identify patterns, trends, and correlations in data to provide strategic recommendations.   Research and market intelligence: Conduct thorough research and analysis of industry trends, market dynamics, and competitor performance. Stay up to date with emerging technologies, methodologies, and best practices in data analysis. Provide insights on market opportunities, potential risks, and strategic implications.   Data analysis and reporting: Utilize advanced analytical techniques to extract insights from large datasets. Develop and maintain analytical models and algorithms to solve complex business problems. Prepare reports, dashboards, and presentations to effectively communicate findings and recommendations to stakeholders.   Strategic decision support: Collaborate with senior leaders and executives to understand business goals and strategic initiatives. Provide data-driven recommendations to support decision-making at a strategic level. Present findings, insights, and recommendations to stakeholders, ensuring clarity and impact.   Project leadership: Lead analytical projects from initiation to completion, ensuring adherence to timelines and objectives. Coordinate and collaborate with cross-functional teams, including analysts, data scientists, and business stakeholders. Define project scope, deliverables, and success criteria, monitoring progress and addressing issues as they arise.   Thought leadership and innovation: Drive innovation and thought leadership by introducing new analytical methodologies, tools, or approaches. Contribute to the development of analytical frameworks, standards, and best practices within the organization. Mentor and guide junior analysts, sharing knowledge and expertise to enhance the team's capabilities.     Qualifications Master’s degree in a relevant field (e.g., Statistics, Data Science, Economics) is a plus. Extensive experience in data analysis, statistical modeling, and data visualization. Proficiency in programming languages like Python, R, or SQL. Strong knowledge of statistical techniques, machine learning, and predictive modeling. Proven track record of leading and delivering complex analytical projects. Excellent problem-solving and critical-thinking skills. Exceptional communication and presentation abilities, with the ability to distill complex concepts into clear, actionable insights. Strategic mindset and the ability to think analytically and conceptually. Strong leadership and mentoring skills, with the ability to inspire and develop a team. This is a fantastic opportunity to join a growing team. The company offers life & health insurance coverage, additional annual time off, and training sponsorship program. If this sounds like the ideal position for you apply today with an English version of your CV!    

Managing Editor Manchester / Hybrid - 2 days a week in the office Digital Marketing Agency   Managing Editor / Digital Marketing Agency / 25 days holiday plus bank holidays / Private Health Care / Hybrid working   The Managing Editor will be joining the Lifestyle division of an established Digital Marketing agency who operate globally with market leading clients. Helping to shape the content output for the agency for a couple of key clients.    Reporting into the Head of Vertical, the Managing Editor will: - Lead daily content output across two finance and crypto-focused publications, spanning editorial, video, and audio formats. - Define and execute a commercially-minded content strategy aligned with audience growth and monetisation goals (advertising, affiliate, sponsorship). - Act as the final decision-maker on content quality and editorial standards.   - Ideate and implement new initiatives to increase reach, engagement, and monetisable traffic. - Build and manage a network of freelancers, content creators, and contributors with clear performance metrics.   - Manage and oversee agency deliverables and output. - Own and maintain the content calendar, staffing, and editorial planning around campaigns and events. - Monitor performance metrics and make data-driven decisions to improve content outcomes. - Build relationships with partners, advertisers, affiliates, and event organisers to generate content opportunities.   The Managing Editor will need to have 5+ years of experience in content production, editorial, journalism, or marketing with a strong focus on finance. this is a fantastic opportunity for the right candidate to help shape strategy and vision for the future of this division, implementing new initiatives that not only align with business gaols, but help drive engagement. If you feel this is the right opportunity for you, apply with an up to date CV.      Dave #LI-DO1    

Interim SEO Specialist – Drive Organic Growth for a Leading Brand Hybrid | Full-Time (6 month FTC) | Competitive Salary (Pro Rata) Are you an SEO expert ready to own the organic growth strategy for a major brand? This is your chance to lead, innovate, and make a direct impact—without the chaos of juggling multiple clients. We’re working with a specialist digital marketing agency looking for an experienced SEO Specialist to embed within the in-house marketing team of one of their top-tier clients. You’ll shape and execute their SEO roadmap across multiple web properties and international markets, with the full support of our dedicated SEO team behind you. What You’ll Be Doing: •  Own the SEO Strategy: Act as the brand’s go-to SEO expert, guiding long-term strategy, presenting insights to stakeholders, and directly influencing growth. •  Tackle AI-Era SEO: Optimise for AI-generated search, featured snippets, and emerging search trends. •  Technical SEO Mastery: Lead audits, improve site performance, and enhance semantic content structure to boost topical authority. •  Global & Multi-Site SEO: Manage SEO across various websites and languages, aligning with local market needs. •  Reporting that Matters: Create actionable insights—from technical deep dives to C-suite summaries. •  Collaborate Cross-Functionally: Partner with content, UX, paid media, and dev teams to keep SEO integrated into every touchpoint. •  Manage Budgets & Agencies: Oversee SEO spend and relationships with external partners in link-building and digital PR. What You Bring: •  4–6 years hands-on SEO experience with proven results in traffic and conversion growth •  Strong grasp of AI search trends, technical SEO, and content strategies •  Confident in presenting to stakeholders and managing cross-team collaboration •  Experience with key SEO tools (Ahrefs, SEMrush, Moz), analytics platforms, and HTML/CSS basics •  Track record managing international SEO and multi-site ecosystems Why You’ll Love This Role: •  Focused Impact: Work deeply with one brand, truly understanding their audience and growth opportunities. •  Leading Edge: Stay ahead with the latest in AI search and technical SEO evolution. •  Team-Backed Autonomy: Get the freedom to lead with the backing of a collaborative, expert team. •  Professional Growth: Training, premium tools, and clear progression within a specialist agency. Ready to lead SEO for a brand that values strategy and innovation? Drop us a line with a copy of your up-to-date CV and we’ll move the process forward from there.

3D Designer Leeds based agency / onsite 5 days a week £30k + Benefits   3D Designer / Leeds based agency / Private Healthcare / Annual Bonus (non contractual) / 5 days a week onsite / International Clients   The 3D Designer will be joining a highly established agency working with some of the biggest brands in the retail space. Creating thought provoking 3D concepts to be carried through to production for in store advertising, experiential and spacial designs that drive delivery for customers.  Reporting into the Creative Director, the 3D Designer will: Designing 3D POS concepts from brief to production Producing hand sketches, 2D/3D visuals, mock-ups, cutter guides, and production layouts Collaborating with internal stakeholders to deliver high-quality, on-brand solutions Estimating materials and timelines in partnership with the Operations Manager and Creative Director Ensuring all designs are feasible for manufacture and meet client specifications Managing your own workload and deadlines effectively   The ideal candidate will have: 2/3 years of experience in 3D POS design within a busy studio environment Proficiency in: ArtiosCAD or similar CAD software SketchUp Pro or equivalent 3D modelling tools Adobe Creative Suite  Strong creative and critical eye for detail Excellent communication and collaboration skills Ability to work independently and as part of a team   This is a fantastic opportunity for someone early on in their career to join a fast paced and exciting design agency environment with the chance to work on major international clients. If this sounds like an ideal position for you, then apply with an up to date CV and Portfolio of work. Dave #LI-DO1

Senior Finance Manager Permanent Position Location: Hybrid 2 days per week Manchester City Centre   Our client is an all-in-one marketing agency that acts as an in-house marketing team for global brands. They are a collective of talented communicators, catalysts, and achievers that come together to create comprehensive solutions.   They are currently recruiting for a talented  Senior Finance Manager to join their team who will have the following responsibilities:   Financial Reporting and Analysis:   Prepare and analyse monthly, quarterly, and annual financial statements. Provide insightful analysis of financial results, highlighting trends, and making recommendations for improvement.   Compliance and Regulatory Oversight:   Ensure compliance with all relevant accounting standards, laws, and regulations. Coordinate and oversee external audits, working closely with auditors to provide necessary documentation and explanations. Filing Monthly sales Tax submission Stay abreast of changes in accounting standards and regulations and implement necessary adjustments.   Internal Controls:   Establish and maintain robust internal controls to safeguard company assets and ensure the accuracy of financial records. Regularly review and enhance internal control procedures to mitigate financial risks.   Budgeting and Forecasting:   Lead the annual budgeting process, collaborating with department heads to develop accurate and achievable financial plans. Provide regular forecasts based on updated financial data and changes in business conditions.   Cash Flow Management:   Manage cash flow and liquidity, ensuring the organization's financial stability. Implement strategies to optimize working capital and minimize financial risk.   Team Leadership and Development:   Supervise and mentor the finance team, fostering a culture of accountability, collaboration, and continuous improvement. Provide guidance and training to team members to enhance their skills and professional growth.   Qualifications:    Fully Qualified Experience working in a multinational company Strong analytical and problem-solving skills Knowledge of accounting software D365 and Sage is a plus In-depth knowledge of GAAP, financial accounting, and reporting. Excellent communication and interpersonal abilities. Ability to work in a fast-paced, dynamic environment and adapt to change.   If you are interested in having a confidential chat about the vacancy or looking to learn more please don't hesitate in applying.

Senior Accountant Halifax, NS Hybrid (2 days a week in office)   We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities who are seeking an experienced Senior Accountant to join their team.   Responsibilities Responsible for Month-End closing; preparation of timely and reliable monthly accounts package Supports accounting management, assist with internal controls, and prepares financial reports Assist with preparing quarterly budget Responsible for assisting with the day-to-day accounting functions. Take control of all transactional matters including posting of vendor invoices, employee expenses, sales invoices and bank transactions into finance platform Filing Monthly sales Tax submission Run bank reconciliation reports for multi-currency accounts Preparing and posting journals such as prepayments, accruals, cash entries, intercompany entries, expenses and others Responsible for Account Payable and Receivable: Recording, monitoring, reconciling Preparation of weekly payment Maintain department files and databases Provide various reports as needed Qualifications Minimum of a Bachelor's Degree in Accounting Minimum of 6+ years of experience in similar role Experience working in a multinational company Excellent critical thinking skills Strong analytical and problem-solving skills Knowledge of accounting software D365 and Sage is a plus   This is a fantastic opportunity to join a growing agency based in Halifax! The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, RRSP contributions, wellness allowance and much more! If this sounds like the ideal position for you then apply today!   Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.

  Senior Tableau Analytics Engineer Permanent role Location Dubai   Our clients ambition is simple. To combine their global know-how with local insight to help clients turn their business goals into reality. Our data and BI Intelligence consultancy, delivering excellence in data consulting, managed services, tools and related technology.   They are currently recruiting for Senior Tableau Analytics Platform Engineer this is a key role within the Business Intelligence function, with a focus on improving the management information throughout the business.   The role is focussed on being a Tableau Product SME for the business rather than one focussing on developing reports and dashboards.   The role will design, implement, and support enterprise initiatives around BI Analytics platforms and influence critical BI programmes & projects that are key to the success of the business. This role will combine technical expertise and an advanced knowledge of Analytics tools to manage, develop and enhance the Analytics Platform – enabling high quality data sources over trillions of rows using a blazing fast in-memory database, and facilitate analysts and business users to self-serve information easily.   You will be part of a team responsible for shaping and enhancing the overall BI Analytics platforms & tool stack architecture while adhering to standards and guidelines during development. You will work closely with Global BI, IT Infrastructure & Operations, data warehouse teams and help to identify the tool stack related requirements across the organization, assist in the creation of data governance & data security framework and ensure the scalability and availability of Analytics platforms round the clock.   Key responsibilities:   Lead the administrative and support activities across a high availability Tableau infrastructure including installation, configuration, server patches, security administration, release management, troubleshooting and general systems maintenance. Lead the Product roadmap & backlog for our Tableau Platform, suggesting which improvements to make and what upgrades to make etc. Responsible for scalability and sustainability of Tableau architecture & design and take the ownership of data governance & data source/semantic layer development. Provide scalable solutions for handling large data volumes, maximizing use of underlying in-memory database, complex reporting & interactive dashboards. Interact with all areas of the business to ensure the Tableau reporting environment fits with current requirements and drive new initiatives. Work closely with the business users & technical teams to understand requirements, develop & deliver automated solutions with a clear business focus & requirement. Propose, develop & deliver new automations / applications that can automate administrative tasks, or improve our Analytics or Data Science capability. Work closely with the BI stakeholders to understand reporting needs and develop & deliver self-service solutions for dashboards, ad-hoc & scheduled reports with a clear business focus & requirement. Identify ways to leverage the capability of our Data Science platform within Tableau. Use R & Python to enhance Tableau outputs in industry leading ways. Establish and enforce data quality standards to meet BI and business needs.   Requirements:   You will need to have: Degree in Computer Science, Information Systems, or a related field. Strong IT background, along with 5+ years of experience in development, testing, implementation, administration and support of BI Analytics platforms. Strong Experience in Tableau Product Suite (including 10.x or above). Experience with Tableau scripting / Rest API, or any other programming language. Understanding of Data warehouse concepts Star-schema dimensional modelling, Snow flake etc. Strong Experience in Building, publishing data sources/semantic layer, and dashboards. Driven, willing to excel in ambiguous situations with poorly defined requirements, and ready. to go the extra mile when necessary. Tableau Server related certification. Experience with R Studio, Python would be an asset.  

Commercial Administrator   London (Hybrid)   Our client is seeking a highly organized and detail oriented Commercial Administrator to join they dynamic team. The successful candidate will play a key role in supporting the commercial and operations functions, ensuring that processes run smoothly and are executed efficiently. This is an excellent opportunity for someone with strong administrative and commercial skills to further develop their career in a fast paced, growing company. Responsibilities   Contract Management   Assist in preparing, reviewing and processing commercial contracts, agreements and related documents. Ensure that all contracts comply with legal and company standards and maintain up to date contract records. Assist in managing contract renewals and amendments, ensuring all deadlines are met.   Project Support   Provide day to day administrative support to the commercial team, helping to track project progress and manage key documents. Coordinate the scheduling of meetings, liaising with clients and stakeholders.   Invoicing and Financial Administration   Assist with preparing and delivering SOW for clients and replay information to the Finance team for invoicing. Track project-related expenses and prepare financial reports for review by the Commercial Manager. Support the finance team in reconciling invoices, payment schedules and resolving and billing discrepancies.   Client and Stakeholder Communication   Act as the first point of contact for clients, managing general inquires and providing project updates. Help prepare proposals, reports, and presentations for clients and internal stakeholders. Ensure the delivery of exceptional customer service to enhance relationships with clients and key business partners.   Data Management and Reporting   Maintain accurate database for contract details, project status and financial records. Assist with the preparation of regular commercial documents. Ensure that all records are filed correctly and are easily accessible for future reference.   General Administrative Support   Organize and support the day-to-day operations department, ensuring smooth and efficient workflow. Carry out all processes required within the Commercial department. Assist with preparing and proofing marketing materials or client facing documentation.     Qualifications   Experience in an administrative or commercial role Previous experience in contract management and invoicing. Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and experience with commercial or project management software (SAP, Oracle, Procore). Excellent communication skills (both written and verbal) with the ability to build relationships with clients, suppliers and internal teams. Strong organizational and time management skills with the ability to manage multiple tasks and deadlines. High attention to detail and accuracy when processing information. Proactive, self-motivated and able to work independently with minimal supervision. A problem-solving mindset with the ability to adapt to changing circumstances. Professional and confident, with a high level of integrity and discretion.     If this sounds like the ideal position for you then apply today!  

Business (Operations) Manager   London (Hybrid)   Our client is seeking an experienced Business (Operations) Manager to join their growing team. In this role you will be responsible for supporting the Head of Business Solutions, with providing Guardrails, documentation and consultancy to a network of operating companies and end to end management from creation, corporate setup, acquisition of bank account, client pipeline, flow of funds, “shop front” setup, substance management and all connected activities. Your primary focus will be on executing the strategy for all aspects of business management to create a seamless and efficient process for our clients to operate in a global environment.   Responsibilities   Group Management   Support creation of any new entities Client management & pipeline Flow of funds Substance management Business operations   Corporate Network Support   Support clients to define the substance of each network, its individual companies, and the relationships between them. Collaborate with stakeholders to establish effective communication channels and ensure alignment with individual business goals and narratives. Create directives, process and documentation for the above & for business strategy   Substance   Roll out & maintain a substance scorecard for entities under management and support to get each entity to 100% Collaborate with operational owners to develop and execute online and physical presence that aligns with brand objectives.   Client Enablement   Collaborate with cross-functional teams to identify and implement improvements to the corporate builds. Collaborate with spend networks team to develop unified systems that can easily deliver client-friendly processes as well as insightful data.       Qualifications   Proven experience in operational management Exceptional communication and interpersonal skills for building and maintaining relationships Familiarity with procurement process and financial management “Can-do” attitude, who can get amongst the weeds Outstanding organizational and time management skills Excellent stakeholder management skills with the ability to manage up effectively Discretion and confidentiality Willingness to travel overseas as required       If this sounds like the ideal position for you then apply today!  

  Business (Operations) Manager   Montreal (Remote)   Our client is seeking an experienced Business (Operations) Manager to join their growing team. In this role you will be responsible for supporting the Head of Business Solutions, with providing Guardrails, documentation and consultancy to a network of operating companies and end to end management from creation, corporate setup, acquisition of bank account, client pipeline, flow of funds, “shop front” setup, substance management and all connected activities. Your primary focus will be on executing the strategy for all aspects of business management to create a seamless and efficient process for our clients to operate in a global environment.   Responsibilities   Group Management   Support creation of any new entities Client management & pipeline Flow of funds Substance management Business operations   Corporate Network Support Support clients to define the substance of each network, its individual companies, and the relationships between them. Collaborate with stakeholders to establish effective communication channels and ensure alignment with individual business goals and narratives. Create directives, process and documentation for the above & for business strategy   Substance Roll out & maintain a substance scorecard for entities under management and support to get each entity to 100% Collaborate with operational owners to develop and execute online and physical presence that aligns with brand objectives.   Client Enablement Collaborate with cross-functional teams to identify and implement improvements to the corporate builds. Collaborate with spend networks team to develop unified systems that can easily deliver client-friendly processes as well as insightful data.     Qualifications   Proven experience in operational management Exceptional communication and interpersonal skills for building and maintaining relationships Familiarity with procurement process and financial management “Can-do” attitude, who can get amongst the weeds Outstanding organizational and time management skills Excellent stakeholder management skills with the ability to manage up effectively Discretion and confidentiality Willingness to travel overseas as required     This is a fantastic opportunity to join a growing team.   The company offers a competitive compensation package, medical & health benefits and RRSP matching. If this sounds like the ideal position for you then apply today!  

  Commercial Administrator   Montreal (Remote)   Our client is seeking a highly organized and detail oriented Commercial Administrator to join they dynamic team. The successful candidate will play a key role in supporting the commercial and operations functions, ensuring that processes run smoothly and are executed efficiently. This is an excellent opportunity for someone with strong administrative and commercial skills to further develop their career in a fast paced, growing company.   Responsibilities   Contract Management   Assist in preparing, reviewing and processing commercial contracts, agreements and related documents. Ensure that all contracts comply with legal and company standards and maintain up to date contract records. Assist in managing contract renewals and amendments, ensuring all deadlines are met.   Project Support   Provide day to day administrative support to the commercial team, helping to track project progress and manage key documents. Coordinate the scheduling of meetings, liaising with clients and stakeholders.   Invoicing and Financial Administration   Assist with preparing and delivering SOW for clients and replay information to the Finance team for invoicing. Track project-related expenses and prepare financial reports for review by the Commercial Manager. Support the finance team in reconciling invoices, payment schedules and resolving and billing discrepancies.   Client and Stakeholder Communication   Act as the first point of contact for clients, managing general inquires and providing project updates. Help prepare proposals, reports, and presentations for clients and internal stakeholders. Ensure the delivery of exceptional customer service to enhance relationships with clients and key business partners.   Data Management and Reporting   Maintain accurate database for contract details, project status and financial records. Assist with the preparation of regular commercial documents. Ensure that all records are filed correctly and are easily accessible for future reference.   General Administrative Support   Organize and support the day-to-day operations department, ensuring smooth and efficient workflow. Carry out all processes required within the Commercial department. Assist with preparing and proofing marketing materials or client facing documentation.     Qualifications   Experience in an administrative or commercial role Previous experience in contract management and invoicing. Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and experience with commercial or project management software (SAP, Oracle, Procore). Excellent communication skills (both written and verbal) with the ability to build relationships with clients, suppliers and internal teams. Strong organizational and time management skills with the ability to manage multiple tasks and deadlines. High attention to detail and accuracy when processing information. Proactive, self-motivated and able to work independently with minimal supervision. A problem-solving mindset with the ability to adapt to changing circumstances. Professional and confident, with a high level of integrity and discretion.     This is a fantastic opportunity to join a growing team.   The company offers a competitive compensation package, medical & health benefits and RRSP matching. If this sounds like the ideal position for you then apply today!  

Product Experience Manager San Jose (Hybrid 3 days a week in office)   We are partnered with a company that provides consulting services specializing in statistical analysis and risk management who are looking for a Business Systems Analyst to join their growing team.   As the Product Experience Manager – Next Gen Automation, you will be responsible for overseeing and facilitating the creation and execution of product vision, strategy, and roadmap for Automation and Optimization initiatives within Customer Service Operations, in collaboration with key stakeholders for the business area. You will drive growth and business success for the clients through innovation, while collaborating closely with cross-functional teams to optimize existing products and services, and develop new ones.   Responsibilities: Product Development & Delivery Define the strategic vision for the Product, MLPs, objectives, key results and success metrics in partnership with key teams and in alignment with broader business objectives. Own & drive a Product portfolio solving problems that target high business impact for the organization and product area. Socialize strategic plans, roadmaps, and ongoing progress to stakeholders and executives in product review forums, quarterly OKR check-ins, etc. Ensure Product success throughout the entire lifecycle of strategically important initiatives, from ideation to full launch and ongoing support. Develop & maintain a Test & Learn approach to analyze product impact, continuously iterating and building on learnings  Be a subject matter expert for the internal toolset, documenting and ensuring teams are trained on standard operating procedures and workflows. Drive a deeper understanding of the customer problems that your Product aims to solve and relentlessly develop solutions to address. Utilize agile methodologies for sprint planning and development management, in order to drive the roadmap and release schedule. Anticipate roadblocks, provide escalation management, and make conciliations to balance business needs versus constraints. Regularly update stakeholders on progress, risks & business impact.    Product Leadership Provide strategic direction and guidance to development and project teams as a thought leader, championing the needs of the customer and internal users. Collaborate with internal and external teams including Commercial, Marketing, as well as with Finance, Tech, BI, Product, Customer Service and outsourced vendors/partners. Effectively manage priorities across multiple products, technical teams, and business stakeholders. Leverage strong meeting and workshop facilitation skills and conflict resolution.   Qualifications: 2+ years of experience in a product or programme management related field with a focus on development and technology, or equivalent experience in a senior leadership level role. Understanding of LLM & ML training and modeling, Natural Language Processing (NLP), Retrieval Augmented Generation (RAG), Robotic Process Automation (RPA) capabilities and others. Leadership, and people management skills. Ability to influence unpopular decisions while maintaining strong working relationships. Must be able to interact effectively across functions and cultures. Proven experience implementing and scaling new solutions, as well as monitoring and refining existing solutions to meet the company’s objectives, strategies, and forecasts. Client services mentality, flexibility and willingness to collaborate openly with other functions. Exceptional analytical skills and the ability to promptly establish priorities and communicate expectations. Able to build deep client and industry knowledge, and identify trends, gaps and opportunities from data and client/industry information. Experience of direct operation with agile / scrum methodologies. Strong communication skills, strong sense of commitment, troubleshooting skills and ability to deliver in a fast-paced global environment. Comfortable with ambiguity and able to change direction quickly when required by client or project needs.   This is a fantastic opportunity to join a growing team. The company offers life & health insurance coverage, additional annual time off, and training sponsorship program. If this sounds like the ideal position for you apply today with an English version of your CV!    

Operations Specialist Limassol Permanent The Background We are partnered with an innovative iGaming consultancy based in Limassol. They are looking for several highly skilled Operations Specialist to perform a variety of tasks covering sportsbook, casino or risk where each Specialist will be assigned an area of focus  on but also support the other functions. This will include understanding the operations for running a casino or sportsbook including duties like releasing games, lobby management ensuring Sportsbook information is up to date, investigate suspected fraudulent activities including collaborating with 3rd parties, assisting customer service with wager disputes and settlements and engaging with vendors regarding performance and contracts. You will also analyse sources and profiles to spot where offerings need to be corrected and monitor websites and forums to assist with company operations. This is an exciting opportunity for an ambitious individual with iGaming experience who is keen to work in a role covering multiple operations areas before progressing into one of the specialist areas. Please note this position will be done on a shift rotation basis that can include weekend, morning and late shifts.   You… In order to be a successful Operations Specialist you will have… Previous experience in a similar role connected to sportsbook, casino or product risk Broad knowledge of betting and industry trends Excellent reporting and analysis skills Adaptable, proactive and strong problem solving skills   If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on 07425 559 243. Adam #LI-AL1

  Human Resources Manager San Jose, (Hybrid 3 days a week in office)   The HR Manager owns activities such as job design, recruitment, employee relations, performance management, learning & development, talent management, benefits administration and ensuring payroll is executed seamlessly. This position requires a high level of organization, with the ability to prioritize and manage multiple projects and tasks in order to meet deadlines. The goal is to anticipate and meet all HR needs of the organization in line with business objectives and principles. Key Responsibilities: Rolling out policies and programs across a diverse set of technology employees Ensuring that all policies comply with legal regulations Implementing the people strategy, shaping to clients’ requirements Ensuring employee data is reconciled and entirely accurate Ensuring key annual cyclical programs are delivered and developed – examples include goal setting and objective planning, performance management cycles, talent management cycles, compensation planning and execution cycles. Ensuring all operational elements of HR are seamlessly delivered, examples include payroll, benefit enrollment and recruitment operations.   Responsibilities Own and manage the recruitment & selection processes, contracting, on-boarding, performance management, learning and development, employee engagement, benchmarking of compensation and benefits, talent mapping and succession planning, and reporting to local finance to ensure alignment on headcount and finance data Designing and implementing company policies and procedures to enhance a culture of accountability whilst also maintaining legal compliance Ensuring all employee relations cases are managed effectively and efficiently in line with company policies and wider legislation Acting as leadership partner consulting on people strategy, career path and corresponding organizational design and change management Leading the analysis and delivery of employee feedback and data with the aim of creating an engaged culture across all areas of the business Keeping up to date and advise on Employment Law as required Managing the start-to-end process of work permit applications and where appropriate liaising with the corresponding immigration authorities Stay informed of trends and innovative techniques to be competitive and creative with HR practices Support the development, implementation and management of all HR strategy, policies, practices and processes to meet the company strategy. Developing company wellbeing and health policies; Monitoring adherence to internal policies and legal standards Acting as the owner of the company’s culture Liaise with External Legal Counsel and payroll on set up new employees, terminations, maternity permits Partner with L&D partner to assess, plan and deliver learning and development solutions across client group Ensuring all HR related data is owned and managed effectively. Provide guidance and support to managers in the implementation and adherence to company policies and frameworks Analyze, Identify and mitigate HR-related risks which could include legal compliance issues, employee relations cases, and talent retention challenges. Develop contingency plans for various HR scenarios as the organization grows Qualifications Proven working experience as HR Business Partner, HR Manager, HR Generalist or similar capacity in a and fast-paced context Degree-qualified in Human Resources, Business & Psychology or similar discipline is desired Solid HR background both strategic and operational Benefits setup and administration experience Advanced English Level required Effective project management and communication skills Excellent presentation and interpersonal skills Able to exercise effective judgment, sensitivity, creativity to changing needs and situations Strong problem solving and decision-making skills Customer driven and quality focus Excellent computer skills Flexible with work schedule and assignments, adaptable with change Deep understanding of Costa Rica Employment Law Pro-active attitude and constantly strive to improve effectiveness.   The company offers life & health insurance coverage, additional annual time off, and training sponsorship program. If this sounds like the ideal position for you apply today with an English version of your CV!    

Product Risk and Fraud Analyst St Julian’s, Malta Permanent €35,000 - €38,000 p/a The Background We are partnered with an innovative IGaming client based in Malta. They are hiring into an established team and are looking for a highly skilled Product Risk and Fraud Analyst to find causes of risk, detecting and stopping fraud within our product operations. As Product Risk and Fraud Analyst you will investigate suspected fraudulent activities by collaborating with other teams (who cover financial transactions & KYC items) and accurately and consistently profile players. In addition you will maintain and improve on alerting systems that warn of key criteria that may indicate impactful incidents either in advance or in real time and detect and verify perfect play and syndicate activities before taking appropriate action to protect the business. The client offers a package that includes private medical insurance, company socials and teambuilding activities and additional flexible benefits. Please note this position will operate on a shift basis with different daily patterns but will still have 4 days off every 14. It will mainly be regular day shifts but early / late shifts may occasionally be required to cover for others.   You… In order to be a successful Product Fraud and Risk Analyst you will have… Previous experience in a similar role Transactional Analysis experience Knowledge of Sports Betting trends or how casino games work, ideally experience of both Strong MS Excel experience and preferably some experience using Power BI or Tableau   If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on +447425 559 243. Adam #LI-AL1

Finance Manager   San Jose, Costa Rica (Onsite)   We have partnered with a company that provides clients with account managing strategies that build lasting personal relationships with their most valuable customers. They are currently seeking an experienced Finance Manager.   Responsibilities:   Financial Reporting and Analysis: Prepare and analyze monthly, quarterly, and annual financial statements. Provide insightful analysis of financial results, highlighting trends, and making recommendations for  improvement. Compliance and Regulatory Oversight: Ensure compliance with all relevant accounting standards, laws, and regulations. Coordinate and oversee external audits, working closely with auditors to provide necessary documentation and explanations. Filing Monthly sales Tax submission Stay abreast of changes in accounting standards and regulations and implement necessary adjustments. Internal Controls: Establish and maintain robust internal controls to safeguard company assets and ensure the accuracy of financial records. Regularly review and enhance internal control procedures to mitigate financial risks. Budgeting and Forecasting: Lead the annual budgeting process, collaborating with department heads to develop accurate and achievable financial plans. Provide regular forecasts based on updated financial data and changes in business conditions. Cash Flow Management: Manage cash flow and liquidity, ensuring the organization's financial stability. Implement strategies to optimize working capital and minimize financial risk.   Qualifications   Minimum of 5 years of experience working in Finance or Accounting Experience working in a multinational company Strong analytical and problem-solving skills Knowledge of accounting software D365 is a plus In-depth knowledge of GAAP, financial accounting, and reporting. Excellent communication and interpersonal abilities. Ability to work in a fast-paced, dynamic environment and adapt to change. Strong communication skills and ability to communicate clearly in English.    The company offers life & health insurance coverage, additional annual time off, and training sponsorship program.   If this sounds like the ideal position for you apply today with an English version of your CV!          

Desktop Support Regional Lead London – On site (occasional travel) Permanent £60,000 - £70,000 p/a   We are partnered with an innovative IT consultancy based in London but with a global presence who are leading advisors in their industry by creating lasting value for their clients. We are looking for a highly skilled Desktop Support Lead to oversee the end user computing services team of IT professionals both locally and on client sites to ensure the delivery of high-quality IT support. As Desktop Support Regional Lead you will provide direction, coaching and development to a team of IT Support Engineers which will include acting as the point of escalation for the team and addressing high-priority issues promptly and effectively. You will work closely with senior stakeholders such as the Head of End User Services and the Head of Service Delivery to implement plans that enhance IT Support Services and provide effective end user computing solutions. From a technical standpoint you will manage the deployment, maintenance and support of end user computing devices as week as software and applications. You will also ensure end user computing environments adhere to all security policies and standards and implement endpoint safety protection measures including antivirus, encryption and patch management. The client offers a package that includes private medical insurance, pension contribution, a budget for professional development and a flexible benefits fund. You… In order to be a successful Desktop Support Regional Lead you will have… Previous experience in a similar role Strong background in desktop support engineering and experience managing a small team Working knowledge of Hardware & Software, Windows and Mac OS, Networking, Security practices and controls and Automation Excellent communication and leadership skills     If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on 07425 559 243. Adam #LI-AL1  

HR Generalist San Jose Permanent $40,000 - $45000 p/a   We are recruiting for a consultancy in Costa Rica who are looking for a HR Generalist to join their growing team. In this role you will provide operational and tactical support to the business by acting at the key point of contact between HR and employees and ensuring HR processes align with business objectives. The HR Generalist role is a diverse position that will include working on HR initiatives that relate to HR policies, recruitment, onboarding & offboarding, payroll & benefits, driving employee engagement and ensuring compliance to legislative standards. As well as the technical elements of the role you will manage relationships with stakeholders such as the senior management team and 3rd party suppliers / vendors.   This is a great opportunity for an experienced HR Generalist looking for a role that will have the scope to be promoted to HR Manager in 12 months time.   To be a Successful HR Generalist you will have… Previous experience in a similar HR Generalist or HR Management role Strong knowledge of local labour laws Fluent in both English and Spanish and able to write HR policy documents in both languages Highly organised with strong problem solving and stakeholder engagement skills   If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on 07425 559 243. Adam #LI-AL1

Social Media Account Manager (1 year contract)   Halifax, Nova Scotia   Hybrid (2 days a week in office)   We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities. They are currently seeking an experienced Social Media Account Manager.   As the successful candidate, you know that there is more to social media marketing than trying to execute viral content. Different social platforms have different user consumption behaviors, and you can help define the right strategy for the right medium for the right audience type and guiding your agency partners through execution of those plans. You have a proven track record of identifying social media marketing opportunities and can, from idea to action, lead your agency to campaign development and execution by social touchpoint. Reporting into the Social Team Leader, you will have proven creative, strategic and communications skills with dedicated experience growing international social media accounts and possess knowledge of social marketing principles.   As the Social Media Account Manager on the marketing team, you will have demonstrated the ability to collaborate seamlessly with other squad stakeholders; Demand Generation, Conversion Optimization, Search Engine Optimization, Content Marketing and Creative Services. You believe in collaborating with and supporting your brand squad, and are constantly striving for ways to improve results.   Responsibilities   Support your squad in creating, managing and executing social strategies by guiding the overall brand initiatives into campaigns on appropriate social media channels. Ensure your social agency to create, curate, develop and manage social content (digital images, photography, video and copy). Oversee proof-reading and approval of monthly social calendars, adhering to the client’s brand voice and tone. Development of social media playbooks and posting calendars for our client to ensure continuity of efforts and deploying central thematic stories. Review monthly/quarterly/annual reports and planning and be able to respond to any questions about the plans to senior management. Oversee the deployment of influencer marketing strategies that expand user base and create excitement. Contribute to the development of meaningful, shareable content that incites action and engagement on social channels. Look for non-traditional opportunities for brand distribution (podcasts, events, forums, etc.) Collaborate closely with content and SEO team leads for unified distribution of content and link building opportunities on social. Maintain up-to-date analytics and reports on all social accounts, with continuous optimization toward key audiences and objectives. Daily monitoring and engaging within social agency, with continuous optimization and recommendations. Conduct ongoing competitive intelligence analysis. Ongoing analysis of social data and metrics; issuing weekly, monthly and yearly reports and executing appropriate strategies and recommendations for improvement. Creating benchmarks and forecasts by campaign. Keeping abreast of industry trends, insights, topics and best practices. Weekly one-one sessions with other social specialists, and regular squad meetings to share updates and best practices. Trouble-shooting issues when they arise, seeking the best solution for the client. Social listening monitoring through Talkwalker to track brand sentiment, identify influencers, and provide insight to senior management. Social vendor sourcing and onboarding where required. Business case support and reviews before sending to commercial for approval. Act as point of brand contact during site outage issues if they occur. Work with the CS team to support customer satisfaction. Support efforts on expanding brand community initiatives. Work with teams on identifying press release opportunities. Desirable but not necessity: Influencer management.   Qualifications   4+ years in a similar capacity with a medium to large scale Marketing organization. Bachelor’s degree or equivalent work experience. Agency management experience and sports knowledge are considered a huge advantage. Knowledge of all social media platforms (including Facebook, X, Instagram, TikTok, Snapchat, Pinterest and YouTube). Demonstrated experience with social media content creation across various channels and media types. Experience building and growing brands on social media. Strong track record of managing resources including budgets and personnel. Ability to prioritize tasks in a fast-paced environment. Motivated individual, comfortable with rapid changes. Experience managing multiple projects at the same time and proven time management skills. Regular, consistent and punctual attendance. Able to work nights or weekends/variable schedule when necessary if social media emergencies arise.   This is a fantastic opportunity to join a growing agency based in Halifax.   The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, wellness allowance and much more!   If this sounds like the ideal position for you then apply today!   Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.

Head of HR Digital Marketing Agency  Manchester / Hybrid working - 2/3 days week in the office   Head of HR / Digital Marketing agency / Manchester based, hybrid working / 25 days holiday plus bank holidays / Private Health Care / Health Cash Plan / Enhanced Mat and Pat leave   The Head of HR will be joining an international Digital Marketing Agency who provide a range of services to a spectrum if international clients. Reporting into the HR Director, the Head of HR will be responsible for performance of the HR function for a technology focused client group.  The candidate will be a key member of the HR team and be highly visible. They will lead a mixed team of HRBPs, HR Managers and in some instances, office management teams too.    Key responsibilities: Implementing and developing policies and programs across a diverse set of technology clients Ensuring that all policies comply with legal regulations Overseeing all HR functions and staff; mentoring and coaching the HR and office management teams Developing, monitoring and implementing the people strategy, shaping to clients’ requirements Ensuring employee data is reconciled and entirely accurate Ensuring key annual cyclical programs are delivered and developed – examples include goal setting and objective planning, performance management cycles, talent management cycles, compensation planning and execution cycles. Directing change management, organisational development and effective harmonisation post any M&A activity Ensuring all operational elements of HR are seamlessly delivered, examples include payroll, benefit enrolment and recruitment operations. Strategy planning, alignment and execution: Aligning HR strategies with the overall business goals and ensuring they support the company’s objectives. Inputting to and developing the yearly HR agenda across a mix of established and scale up companies Support the development, implementation and management of HR strategies, policies, and practices Partner with subject matter expert teams (Compensation, L&D, Recruitment) to ensure competitive programs that attract and retain top talent while aligning with the company’s financial objectives Developing strategies to improve employee engagement and satisfaction, fostering a positive and inclusive workplace culture Keeps a pulse on recruitment needs and facilitates requirements and able to plan ahead.   Stakeholder engagement: Support leaders with HR strategies Drive collaborative communication across our network of clients and with our partners Maintains employee relations and keeps a pulse on team dynamics Improving relations between employees and management   Advisory: Global Workforce Planning: Managing talent acquisition, retention, and development on a global scale, ensuring the right people are in the right roles at the right times. Lead on a range of projects that clients may need from the HR team Change Management: Leading and supporting organisational change initiatives, ensuring smooth transitions and effective communication across regions. Ensuring adherence to local and international labor laws and regulations, and maintaining HR policies that comply with legal standards.  Using data to inform strategy and problem solving Managing Employee Relations workload to successful conclusion   Management: Managing, coaching, motivating and mentoring members HR team members Risk Mitigation: Identifying and managing HR-related risks, including those related to employment practices, workplace safety, and data privacy. Manage and coordinate the HR staff development plans and performance management Ensures compliance with employment laws and regulations in multiple countries Stays up-to-date with best practices in managing human resources Stay informed of trends and innovative techniques to be competitive and creative with HR practices Create and supports training and development programs and initiatives Create and supports initiatives towards Corporate Social Responsibility Streamlining HR processes and leveraging technology to improve efficiency and data management   Key Competencies: Knowledge and Expertise: Behavior: Serves as the HR expert, with in-depth knowledge of HR best practices and legal compliance. Demonstrates a broad understanding of business goals Outcome: Leads specific HR initiatives by applying expert-level knowledge and aligning HR strategies with both local needs and broader objectives. Problem Solving: Behavior: Addresses and resolves complex, specific HR challenges with innovative and practical solutions. Interprets organizational goals and operational challenges to develop best-in-class HR practices. Outcome: Proactively anticipates HR-related challenges, offering data-driven and tailored solutions that support both immediate site needs and long-term business objectives. Stakeholder Management: Behavior: Builds strong relationships with leadership and employees while providing strategic HR guidance to the local management team. Coaches, advises, and collaborates with key stakeholders to ensure effective HR decision-making. Outcome: Fosters effective communication and collaboration, ensuring alignment with organizational HR strategies and driving engagement at all levels. Scope & Accountability: Behavior: Oversees all HR operations, with broad accountability for the performance and success of HR initiatives. Manages HR functions such as recruitment, performance management, employee relations, and legal compliance. Outcome: Ensures smooth HR operations at the company level, delivering HR services that meet site needs and contribute to the overall success of the business. Planning and Organising: Behavior: Develops and implements specific HR plans that align strategic priorities. Manages resources, policies, and HR-related activities such as workforce planning and employee development. Outcome: Ensures the HR strategy is effectively execute, meeting short- and long-term operational and organizational goals. Leadership: Behavior: Leads the local HR team (if applicable) or provides leadership within the HR function. Directly or indirectly manages staffing decisions, including hiring, training, and development of the HR team. Outcome: Creates a strong HR presence, driving performance and development through effective people management and leadership initiatives. Strategic Thinking: Behavior: Thinks strategically about the company’s HR needs, aligning HR functions. Anticipates future challenges and opportunities within the workforce and broader business environment. Outcome: Contributes to the long-term HR strategy, ensuring the HR function is forward-thinking and able to adapt to evolving business needs. Innovation & Continuous Improvement: Behavior: Drives innovation and fosters a culture of continuous improvement in HR processes and services. Promotes adaptability and manages change initiatives effectively. Outcome: Implements new HR processes and technologies, leading improvements that result in better operational efficiency and higher employee satisfaction. Project Management & Data-Driven Solutions: Behavior: Leads HR projects related to recruitment, employee engagement, compliance, and other site-specific initiatives. Utilizes data and analytics to make informed HR decisions and solve operational challenges. Outcome: Successfully manages HR projects from inception to execution, ensuring projects are completed on time, within budget, and deliver meaningful business outcomes.   This is an active requirement with a view to get the right person in place as soon as they're available. If you feel this sounds like the ideal next step in your career then apply with an up to date CV.    Dave #LI-DO1

Producer / Project Manager Location: Hybrid Cyprus Salary: Dependant on experience   The company   Our client have the single minded belief that in order for their business to be sustainable in the long term, fulfilling community needs will be at the centre of there strategy. As a company that is on a hyper growth trend, They are hiring a new team of community managers to foster there growing online presence in forums.   We are looking for a passionate, motivated, and highly collaborative candidate to add to our Marketing team. Reporting to the Producer Team Lead, the Producer is a creative problem solver with the ability to quickly identify, dissect, and overcome roadblocks. The ideal candidate is able to effortlessly manage competing priorities and to communicate effectively. If you are someone who doesn’t shy away from a good challenge, then we would like to meet with you.   They are current looking for an experienced Producer to work with them in Cyprus.   You will be responsible for proactively managing the planning, road mapping and delivery of marketing projects, while paying close attention to shifting priorities and ensuring process and SLAs are respected. As Producer, you bridge the gap between the marketing strategists and the operational teams, and are able to maintain strong working relationships with key stakeholders.   You will have great leadership qualities and foster an environment   RESPONSIBILITIES   Responsible for managing the planning, road mapping and delivery of marketing projects across multiple brands. Advise and lead on delivery strategies working within the operational framework. Proactively lead the on all delivery aspects. Ensures effective communication across both internal and external teams and stakeholders. Manages shifting priorities and ensures process and SLAs are respected. Proactively flags deliverables at risk for missed deadlines. Identifies conflicts or roadblocks and provides potential solutions. Ensures upcoming events, product releases and other important milestones are added to the team’s calendar, and plans are submitted for approval in a timely manner. Collaborates with the team and other service providers to ensure alignment of projects and resources. Acts as the gatekeeper of the team’s OS in order to protect SLAs and make certain they are respected. Manages JIRA and Confluence processes to ensure stakeholders stay true to their commitments and keep their tickets, roadmaps and milestones updated with required detail. Flags to Head of Marketing when at risk. Coordinates with internal teams to devise, revise, and improve processes, workflows, SLAs, and to support their adoption and adherence. Assists the team with creative problem solving to remove or work-around roadblocks. Monthly and weekly reporting. Other duties and responsibilities as assigned.   REQUIREMENTS   Relevant degree/diploma or a minimum 3-5 years’ experience in a management role, preferably in the marketing or project management space. Foundational understanding of marketing best practices. Able to demonstrate leadership qualities. Passion for creative problem solving is essential. Excellent organizational and time management skills. English verbal and written communications skills are critical. Motivated individual, comfortable with rapid change; ability to multi-task and meet deadlines all while having a strong attention to detail. Client services mentality, flexibility and willingness to collaborate openly with other functions. Must be able to interact effectively across functions and cultures. Must be able to work variable schedule(s) with consideration for multiple time zones and teams in various locations around the world. Must be able to travel internationally.   If you are interested in the vacancy or want to have a confidential chat about the vacancy please do not hesitate in letting me know.

SEO Team Lead Full Time Manchester (Hybrid) Are you an experienced SEO Team Leader, who loves managing but also enjoys staying hands on with on and off page SEO strategy?  If you're a technically minded search marketer / SEO who enjoys the challenge of ranking sites and pages within highly competitive sectors, including entertainments and crypto, this opportunity could be just for you. You'll be working across multiple client brands, managing a team of SEO Specialists, and ensuring all work is geared towards client success.   The Job... Reporting into the SEO Director and working closely with them and 2 other SEO Team Leads, you'll manage a team of 4 people and will be in charge of implementing and overseeing SEO activities to enable their clients to meet customer acquisition targets. You'll work with the SEO Director to define best practices, and monitor adherence to ensure their client's sites are properly optimised for search engine success. You’ll work with multiple client challenges to deliver the SEO initiatives, drive innovative ideas, and define areas of opportunity for customer acquisition optimisation, while partnering with internal business verticals and external partners. You'll be responsible for: - Effectively managing and leading the SEO team, including monitoring, supporting and evaluating performance across the team. - Ensuring their client’s websites are constantly audited and provided with recommendations for improvements with both technical and non-technical opportunities to grow organic traffic. - Leading the roadmap for SEO projects, ensuring you cover all aspects: performance, crawlability, on and off page requirements and keyword planning and targeting. - Working closely with the marketing leaders to ensure content is SEO-optimised including planning, structuring and posting, with a view to delivering maximum page ranking optimisation and traffic delivery. - Coordinating cross-functional input, deliverables, timelines, and communicating properly documented progress and issues relating to marketing programs.   About You... You'll be a high performing SEO leader who will thrive in an environment where priorities can shift quickly and will enjoy the challenge of protecting and growing brand visibility in complex market conditions.   Here's some of the key experience you'll need to demonstrate: - 5+ years of experience in SEO, with significant experience in SEO management roles. - Strong leadership and people management skills. - The ability to influence unpopular decisions while maintaining strong working relationships. You must be able to interact effectively across functions and cultures. - Proven experience in managing large scale SEO programs including link building and the technical management of large, high traffic volume sites. - Experience owning and driving SEO strategies, with demonstrated experience in both On and Off-site SEO and their day-to-day management. - Demonstrable experience in analytics and reporting including GA, search console, and industry standard SEO tools. - Exceptional analytical skills and the ability to report on performance against targets in a clear and understandable manner. - The ability to build deep client and industry knowledge and be able to understand the consequences for SEO when either of these change. - Comfortable with ambiguity and able to change direction quickly when required by client or project needs.   The Company... This is a digital marketing business enjoying hyper-growth at the moment. They are experts within the entertainment arenas. For a successful SEO Team Leader, you'll have the chance to work within teams and on the types of search marketing projects you won't be able to anywhere else. They also have a track record of promoting from within, so as more brands come online, more opportunities for promotion prospects will naturally appear. In addition to an attractive salary DOE, the company also provides flexible hybrid/remote working, along with exciting future prospects. Some additional benefits include; - Private health cover - Death in service benefit - Pension - Various discounted products and services Want To Apply? We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.

Senior Analyst - Paid Media Location: London (Hybrid 2 days per week on site)   Our Clients ambition is simple. To combine their global know-how with local insight to help clients turn their business goals into reality. By offering innovation, automation and organizational design. All with a personal touch.   Summary   As a Senior Analyst within the Business Intelligence team you will be responsible for providing insight and analysis into the performance of our client’s marketing strategies, the global digital brands we work with, and ultimately their customers. You will combine your deep expertise in digital marketing analytics with your knowledge of quantitative and statistical methods to ensure that our overall business and marketing strategies become ‘data driven’ and that Managers across different business lines are able to consume insights needed to align to business key performance indicators.   You will be responsible for being the primary thought leader on the performance of paid media campaigns across multiple broadcasts mediums and providers, including websites, apps, affiliates, SEO and much more. You will focus on extracting, organising, and interpreting data to provide insights that help inform strategy and improve campaign results. This role will require strong analytical skills and the ability to communicate complex data in a clear and concise manner.   In addition to being a key delivery analyst, you must also lead the development and maturity of our digital analytics capability. This will be through three main routes; standards (the creation of new analytical approaches for others to follow), teaching (showing others how to become better at digital marketing analytics), and industry best practice (identifying trends & technologies that we should adopt). Further, you will need to lead on the design and execution of new, critical intelligence assets (e.g. a completely new attribution model). Working in a collaborative nature with other business units and stakeholders across the organisation you will combine data sources to provide a comprehensive overview of business performance including financial data, customer data, product data and market research assets.   Key responsibilities include:   Analyse and interpret data from paid media campaigns across multiple platforms and medias. Track and report on key performance indicators (KPIs) including CTR, CPA, ROAS, and conversion rates. Develop regular reports that provide actionable insights into campaign performance and business impact. Identify trends and opportunities for optimization by leveraging data from various ad platforms and analytics tools. Help to visualise customer journeys, assist in optimising conversation rates, and measure effectiveness of creative decisions As a subject matter expert, set the standards on best practice within the BI team and the wider group Distil knowledge to junior analysts to increase effectiveness across the team Assess indirect impact of 360 media campaigns. Collaborate with the paid media and marketing teams to analyse performance, refine strategies, and suggest data-driven improvements. Conduct in-depth analysis of audience behaviour, segmentation, and targeting to optimize campaign performance. Assist in setting up and managing tracking parameters, conversion goals, and custom reports to ensure accurate data collection. Monitor industry trends and platform changes, providing insights on their potential impact on performance and strategy.     Requirements   An analytical mindset. The ability to think logically about complex business problems and how the use of data and analytics can solve these problems Strong previous experience in paid media analysis, particularly as regards to online focused businesses Forward Thinking – Able to build relationships with stakeholders and identify areas where analytics can provide value Business and technology hybrid profile, with priority given to business background and acumen An understanding of BI and/or Data Warehousing concepts and methodologies, and experience using major Business Intelligence tool(s) Confident ability in SQL and Tableau Ability to create and present analyses and reports. As well as utilising expert technical and industry knowledge to advance requests beyond the initial requirements and provide their own opinions and suggestions Strong Communicator – An ability to effectively discuss, translate, and describe technical subjects to a non-technical audience and vice versa. Show the ability to bring other teams around to thinking about how data can help improve their processes Mentorship to ensure high standards are achieved across the team Experience with web analytics tools, Big Query, Campaign Manager data sets and visualisation tools such as Looker studio, Power Bi, Tableau or similar A team player, able to work together with the global BI team to deliver key business objectives.   If you are interested in the vacancy please don't hesitate in applying.    

ASO Manager Cape Town Permanent   We are partnered with a creative Marketing agency in South Africa who implement smart strategies for their clients that result in measurable growth. They are a growing organisation who dig into the detail of the data to help their clients grow their business.  We are looking for an App Store Optimization Manager to join them and play a key role in optimising and improving the visibility and performance of their clients mobile apps in the Apple App and Google Play stores. In this role you will be at the forefront of their ASO strategy and work closely with product, design and marketing teams to drive growth and search visibility. This will include developing ASO strategies including keyword research, app store page optimisation, custom product page and visual asset optimisation as well as working with designers on ASO graphics, icons and other creative assets to ensure they are optimised whilst complying with app store guidelines. This role will involve a lot of research including conducting daily keyword monitoring, staying ahead of market trends, competitor analysis and monitoring and adapting to the latest trends in the app store.     The successful candidate for the ASO Manager role will have: Previous experience in a similar role involving App Store Optimisation including managing search traffic and running A/B tests in ASO Excellent knowledge of marketing metrics and experience of ASO tools such as ASO Mobile, Apptweak, ASODesk, Appfollow, Splitmetrics, etc A strong analytical mindset with knowledge of data tracking, data management and analysis Self-motivated and a proactive thinker Advanced user in MS Excel and Powerpoint   If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on 07425 559 243. Adam #LI-AL1   Page 1 of 1  

JOB DESCRIPTION Position Title: Senior Security Automation Engineer       Reports to: Security Operations Manager Location: Malaga   Summary: Reporting to the Security Operations Manager as Senior Security Automation Engineer, you will form part of a team of Information Security specialists supporting clients globally. Where you will help define, evolve and operate the security technologies, controls, policies and practices ensuring that they are applied pragmatically to strike a balance between protecting our business and customers, whilst allowing the organisation to get on with doing what it does best. We are looking for someone within the information security field, specifically defensive security activities, who is progressing their career in Security through working in collaboration with a team of IT operations and business specialists in identifying, responding, and efficiently remediating any security related alerts, incidents, or other concerns that may impact the business. As an experienced analyst within Security Operations the SOC Analyst’s key responsibilities include; Consistently deliver, to a high standard, reactive and proactive Security Operations services to the organisation and its clients. Ensuring technical controls, operational practices, processes, personnel, detections, and response capabilities remain relevant and effective in reducing meaningful business risks. Act as the Security Representative in both internal and multi-disciplinary project teams, actively identifying technical and organisational requirements. Contribute to shaping solutions and play a key role in delivering end-to-end project engagement for both local and distributed projects focused on technological transformation, improvement and growth.   You must possess a strong understanding of security operations and incident response processes. Key responsibilities include: The Senior Security Automation Engineer will have full responsibility for the design, engineering, planning and management of the security orchestration and automation process. Key responsibilities include: Providing automation services to the Information Security Team. Including proof of concept, design, deployment, and maintenance of new technologies, developing research and concepts into operations-ready capability, and ensuring that security tools and functions are properly engineered and supported. Identify new security automation use cases capable of making impact and improving our daily security operations Be responsible for the design, deployment, and maintenance of new security automation playbooks Be responsible for expanding the adoption of security automation, through the interconnection of new security products, and the integration of automation into new security operations processes Act as the Security Automation SME within multi-disciplinary project teams To succeed in this role, you must enjoy working hands-on and building innovative security solutions to address the security needs of a rapidly evolving business.   Responsibilities:   Continually assess potential information security risks and contribute to the security roadmap to improve the security posture of the organisation. Provide support to production related incidents and investigations (including the security on-call function if required). Research new security related technologies and advancement, and identify opportunities for continual improvement, providing recommendations for ongoing improvements to the organisation. Drive continual improvement across the Security Operations work activities and wider organizational contribution through process review and adoption of automation capabilities to deliver standardization and efficiencies within the team. Requirements:   Strong technical hands-on experience in SOAR platforms (development, improvement, maintenance of automation playbooks). Extensive experience with SIEM platforms Extensive experience SOC environments In-depth understanding of the design and deployment of other common security technologies, e.g., IDS, Vulnerability Management, Authentication and identity management, WAF, SOAR, MDM etc Experience with designing security solutions at scale for large enterprises or for multi-tenant service providers. Familiarity with industry security configuration standards, such as NIST and CIS. Must be an intelligent, articulate, conscientious individual who can serve as an effective member of the Information Security team and effectively communicate technical concepts to technical and non-technical audiences. Ability to manage multiple concurrent tasks or activities, and effectively make judgments in prioritizing and time allocation in a high-pressure environment. Ability to manage technical and procedural transformation and adapt to a rapidly changing environment. Highly self-motivated and directing, able to harness diverse skills or experiences and enjoy a strong sense of team spirit. Ability to work and communicate effectively in a global, multi-office, environment and willing to travel to overseas offices, as required. Excellent verbal communication and documentation/technical writing skills in English. Non-essential but desirable: Degree in Computer Science or equivalent working experience preferred Security accreditation (such as CISSP-ISSEP, CISSP-ISSAP, or CCSP) Vendor Based Accreditations or Training

Mobile Proposition Manager Cape Town Permanent We are partnered with a creative Marketing agency in South Africa who implement smart strategies for their clients that result in measurable growth. They are a growing organisation who dig into the detail of data to help their clients grow their business.  We are looking for a Product Manager to join them focused on mobile propositions where you will spearhead the management of their clients brand expansion into mobile channels.   This will include overseeing product road mapping, development, execution with the goal being to develop and launch mobile apps to help grow their clients product portfolio. As Marketing Proposition Manager you will conduct market and competitor research and work with teams such as BI and marketing to gain a deep understanding of the market and creating innovative solutions. You will then develop FRPs (request for proposals) that detail product specifications, user stories and concept documents that include technical specifications and content requirements.  As the proposal progresses you will ensure it is compliance with App Store / Google Play store guidelines, perform internal QA of apps, implement data tagging and tracking for effective conversion tracking and define an track KPI’s, usage analytics and user feedback.   The successful candidate for the Mobile Proposition Manager role will have: Previous experience in Product Management and driving growth for mobile applications Deep knowledge of mobile apps and web based products including Apple app store and Google play store Strong understanding of API’s, SDK integrations, data tracking systems and platform-specific compliance constrains An inquisitive nature and a creative approach Highly skilled in creating reports and presentations   If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on +44 7425 559 243. Adam #LI-AL1 Page 1 of 1  

3D Designer / Artist Cape Town, South Africa Digital Marketing Agency / Hybrid working / International clients / Growing team and agency   The 3D Designer / Artist will be joining a new and emerging Digital Marketing Agency based in Cape Town, South Africa. Working across a range of international brands and clients, you'll be part of a group of innovative and forward thinking creatives and marketeers. You'll have the chance to help produce some new and exciting work and in tandum with teams in other locations across the Globe.  As the 3D Designer / Artist you will be take an active role in the development of concepts and the creation of digital assets, characters, objects and scenes. The ideal candidate will be multi-talented—proficient in industry leading 3D modeling tools and emerging AI tools—and bring a high level of creativity, versatility, and strategic thinking to this growing creative team.    Key Responsibilities: Lead the creation of 3D characters and environments for use in digital ads, social content, web visuals, and more. Interpret creative briefs and contribute to early concept development with visual storytelling and artistic insight. Model, texture, light, and render 3D assets with high visual fidelity and adaptability across formats. Collaborate closely with internal creatives to ensure assets support the campaign’s strategy and messaging. Stay on top of 3D design trends and emerging AI tools that can enhance or accelerate the creative process. Manage multiple projects at once, ensuring consistency, quality, and on-time delivery. Take ownership of projects and be responsible for the concepts, execution, and production of all campaign work assigned to your portfolio. Collaborate cross-functionally with internal teams and external partners to deliver compelling multimedia content. Basic skills in video production and motion graphics a plus. Requirements: Experience using a variety of 3D software such as 3DS Max, Blender, Maya, Sketchup, ZBrush, or others. Please include a list of tools and platforms you’ve worked with in your application. Good working knowledge of AI-powered creative tools (e.g., generative AI for 3D modeling, texturing, rigging, or animation) is a strong plus. Experience in video production, including editing, motion graphics, sound, and storytelling for digital platforms a plus. Must possess a strong sense of urgency, commitment to quality, and the ability to consistently think at a strategic level to maximize the conversion level of digital and multimedia assets. Previous experience in an ad agency, design studio, or similar fast-paced creative environment. University/College diploma or degree in Fine Art, 3D, Graphic Design, Multimedia Production, or a related creative field. Excellent English communication skills with the ability to clearly communicate ideas, concepts, and challenges. Positive, high energy, and motivated to learn and push boundaries. Deep understanding of the current competitive marketplace, design/media trends, and the ability to apply this knowledge to strong creative solutions.   If this sounds like the ideal role for you, then apply with an up to date Portfolio and CV showcasing your skills across 3D and Design.  Dave #LI-DO1

  UI/UX Designer Halifax, Nova Scotia Hybrid (2 days a week in office)   We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities. You will take an active role in the development creation of the user interfaces and experiences with a focus on customer conversion. The ideal candidate will be passionate about their craft, possess a strong business acumen and be ready to learn and grow with the team. You will work alongside a copywriter under the supervision of the creative manager to deliver creative, innovative and best practice solutions that will resonate with the target audience of the client.   Responsibilities Take ownership of projects and be responsible for the concepts and execution of all design work assigned to your portfolio. Handle a full range of concurrent design projects across various brands, deadlines and teams. Collaborate with development teams to ensure proper implementation and best practices are followed. Analyze all briefs – deliver wireframes and designs that meet the conversion and experience objectives. Place a particular emphasis on conversion-based design. Actively partake in conversations surrounding the needs of the client. Actively contribute to enhancing the customer experience through building journeys and the strategic messaging that accompanies them as well as applying and recommending best practice user interface designs.   Qualifications 5+ years experience working within an agency, in-house studio or other comparable work environment. Advanced knowledge of Adobe creative Suite with an emphasis on Photoshop, Illustrator and XD. Must poses a strong sense of urgency, commitment to quality and the ability to consistently think strategically to maximize the conversion of the client’s communications. University/College diploma/ degree in Fine Art/graphic design/web & software development/creative. Excellent English communication skills with the ability to clearly communicate ideas, concepts and challenges. Positive, curious, high energy, and motivated to learn. Have an in-depth understanding of the current competitive marketplace, design industry trends and the capacity for using this knowledge to develop strong creative solutions.   This is a fantastic opportunity to join a growing agency based in Halifax. The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, RRSP contributions, wellness allowance and much more!   If this sounds like the ideal position for you then apply today! Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.          

Technical SEO Specialist Lithuania - Vilnius   Technical SEO Specialist / Digital Marketing Agency / Flexible working / International clients / Modern Offices in Vilnius   The Technical SEO Specialist will be joining a team who manage a portfolio of international brands and clients. They will be responsible for maintaining and enhancing the complex SEO architecture that includes Angular.js-based main sites with prereder.io implementation and a network of Wordpress brand protection sites across multiple markets.   Reporting into the SEO Team lead based in Manchester, UK, the Technical SEO Specialist will: Manage prerender.io configuration and cache for Angular.js-based sites Maintain and expand a network of brand protection WordPress sites across multiple regions Monitor and respond to regional ISP blocks through sophisticated redirection strategies Implement technical SEO optimisations across both main sites and brand protection sites Coordinate with in-house developers and WordPress specialists for site modifications Execute link building strategies with in-house team and external agencies Optimise content for both branded and non-branded search visibility Monitor brand rankings across multiple regions using specialised tools Collaborate with cross-functional teams (developers, content, social media and marketing) via Jira ticketing systems Implement schema markup and technical SEO improvements via custom CMS Track and report on SEO performance across multiple regions and brands. GA, GSC, Matomo analytics and tracking systems. Identify and respond to affiliate competitors targeting brand terms   Experience Required: 5+ years of technical SEO experience, preferably with JavaScript-heavy applications Hands-on experience with prerender.io or similar server-side rendering solutions for SEO Strong understanding of WordPress site optimisation and security Experience managing multi-domain SEO strategies and brand protection campaigns Technical SEO expertise, including schema implementation, rendering optimisation, and JavaScript SEO Proficiency with redirect mechanisms Experience with CDN configuration beneficial Working knowledge of HTML, CSS, and basic JavaScript Analytical approach with experience using rank tracking and monitoring tools Excellent verbal and written English skills and communication   This role would suit someone who relishes the technical side of SEO, understanding how to build small sites in Wordpress as well as being able to manage ISP blocks rapidly. This role isn’t a junior position, it requires a solid level of SEO expertise and experience. If this sounds like an ideal role for you, in a growing Digital Marketing Agency in Vilnius, then apply with an unto date CV.   Dave #LI-DO1    

  Senior Merchandise Operations Manager Halifax, NS Hybrid (2 days a week in office)   We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities who are seeking an experienced Senior Merchandise Operations Manager.   We’re looking for an experienced and highly organized Senior Merchandise Operations Manager to lead and execute our merchandise marketing and fulfillment strategy across multiple client brands. The ideal candidate is a creative thinker with a strong grasp of merchandise trends, sourcing and operations. They will be highly knowledgeable in all aspects of merchandise operations, from managing online stores and inventory to overseeing warehousing and fulfillment strategies – ensuring seamless execution from start to finish. They excel at balancing creative vision with operational execution, bringing a strategic mindset and the ability to collaborate effectively across multiple departments.   They will play a key role in shaping and executing the merchandising model and programs – from concept through delivery – ensuring every initiative aligns with our client’s goals and delivers an exceptional customer experience Responsibilities   Responsibilities   Merchandise strategy and execution Develop and implement merchandise strategies that align with our client’s brand objectives, target audience and business goals ensuring seamless execution across multiple channels. Source suitable merchandise pieces and collaborate with creative team on design. Develop prizing and reward strategies tailored to client goals and objectives. Stay ahead of industry trends, bringing fresh and innovative merchandise, gifting and rewards ideas to the table. Operations and Fulfillment Oversee end-to-end merchandise operations, including sourcing, production, inventory management, logistics, warehousing, and fulfillment strategies. Manage vendor relationships, negotiate pricing and contracts, and ensure quality control across all merchandise projects. Develop and implement efficient fulfillment processes for all merchandise needs. Manage inventory for each client brand across all channels ensuring accurate tracking and fulfillment at all times. Online Stores Manage online merchandise stores for client brands, including set up, optimization, product launches and ongoing maintenance. Cross Functional Collaboration Partner with internal teams and external vendors to develop merchandise solutions for various initiatives to ensure seamless execution and consistency across channels. Support partnerships team by ensuring timely and high-quality merchandise execution for events, sponsorships, activations, etc. Work closely with vendor services/procurement teams to manage contracting, budgeting, invoicing and track expenditures. Reporting and Optimization Track key performance metrics, analyze data, and provide insights to optimize future programs. Implement best practices for inventory management to minimize waste and maximize efficiency. Develop scalable processes to support growth of merchandise initiatives across an expanding brand portfolio. Qualifications 5+ years of experience in merchandise marketing, fulfillment, logistics, or related roles. Strong understanding of end-to-end merchandise programs – from sourcing and production to delivery and reporting. Experience managing online merchandise platforms. Exceptional organizational skills and attention to detail. Proven ability to manage multiple projects, timelines, stakeholder and vendor relationships simultaneously. Strong communication skills and the ability to work cross-functionally in a fast-paced environment. Data driven with experience using tools to track and report on performance. Ability to travel to events, vendor meetings as needed. Comfortable working in a hybrid environment (mix of remote and in-office work). Bonus if you have: Experience working in experiential marketing or brand activations. A creative eye for design and product development. Knowledge of sustainable merchandise practices. This is a fantastic opportunity to join a growing agency based in Halifax! The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, RRSP contributions, wellness allowance and much more! If this sounds like the ideal position for you then apply today! Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.    

  Portfolio Manager Halifax, NS Hybrid (2 days a week in office)   We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities who are seeking an experienced Portfolio Manager.   As Portfolio Manager you will be part of the Strategic Projects Group servicing our clients on programme and project delivery. You will take ownership of a portfolio of strategic programmes and projects. You will be accountable for a team of Project and Programme managers that will successfully deliver these initiatives, ensuring a consistent approach to best practices and ways of working.   You will act as a key point of contact for all Portfolio matters, and will ensure that stakeholders up to executive level have the information they need for informed decision-making. Visibility of project statuses across the Portfolio will be provided by you and your team. You will collaborate with clients and stakeholders to deliver impactful outcomes across the portfolio to realise business benefits.   You will partner with the relevant leadership team contributing to their success in delivery of the Objectives and Key Results (OKRs). You will demonstrate a growth mindset and will be willing to take on new challenges.   This role requires an experienced Portfolio Manager with a depth of experience in implementing strategy delivery, and creating a high performing team.   You are comfortable collaborating with, and managing teams in various locations, time zones and overseeing several concurrent programmes. You will be an excellent communicator, experienced leader, and have the confidence to challenge stakeholders where necessary. team.   Responsibilities Strategic Portfolio Management & Alignment Work closely with leadership to define and execute the portfolio strategy. Oversee portfolio delivery, ensuring that programs and projects are aligned with client needs, business objectives, and the broader organizational vision. Align portfolio delivery with enterprise-level goals, business needs, and customer priorities. Be accountable for producing and maintaining a Portfolio Roadmap that clearly shows in-flight and planned activities; and available capacity at team level. Facilitate decision-making and prioritization to ensure the most strategic initiatives are being executed according to agreed objectives Lead the delivery of key strategic programs within the portfolio, ensuring successful execution and value realization for the organization Ensure cross portfolio dependencies and risks are understood, communicated and managed Proactively challenge stakeholders to ensure all initiatives in the portfolio remain in line with business goals Stakeholder Engagement & Communication Serve as the primary point of contact for all portfolio-related communications, ensuring senior stakeholders are kept informed of developments, risks, and dependencies. Lead regular portfolio reviews with internal and external stakeholders (where relevant), providing clear updates on key developments and ensuring the alignment of stakeholder expectations. Build and maintain strong relationships with senior stakeholders, advising and influencing key decisions across the organization. Ensure clients and stakeholders are aware of ways of working within project management and serve as a source of education on our project management frameworks and best practices Governance, Risk & Performance Oversight Establish and enforce governance standards for portfolio, program, and project activities. Oversee RAID (Risks, Assumptions, Issues, Dependencies) management across the portfolio. Monitor portfolio performance using KPIs/metrics and take action as necessary to optimize outcomes. Provide portfolio reporting on projects and programme status, highlighting interdependencies and shared risk Team Leadership & Continuous Improvement Manage and coach project and program managers to ensure successful delivery within the portfolio. Foster a culture of continuous improvement, identifying and implementing efficiencies and enhancements to portfolio management practices. Ensure the team has the capacity and skills required to meet the portfolio demands, promoting learning and development. Set and drive team OKR’s in line with organizational goals and individual development Drive innovation in project management through continuously updating frameworks to account for organizational changes as well as industry best practice Qualifications 10+ years of relevant programme and project management experience, ideally with 2+ years as a portfolio manager Strong leadership skills, with a focus on ensuring cross portfolio understanding and delivery Experience in change management initiatives and conflict resolution Personable character and exceptional communicator – ability to communicate at the highest level (Written, Spoken and Presentation), provide empathetic feedback, challenge and influence others. Line management experience leading and coaching a team of Project and Programme Managers. Very strong stakeholder management skills. Credible and persuasive, with a focus on collaboration and influence Proven ability to proactively manage time effectively, to switch context and be adaptable to change. Ability to learn quickly, work independently and in a team setting Highly organised and skilled at coordinating efforts between multiple teams across multiple time zones Ability to build strong relationships across the business, with clients, project teams, and 3rd party vendors Exceptional project management skills, extremely organized Experience working with both Agile and Waterfall methodologies Experience working with 3rd party vendors Strategic and creative thinking is valued Project Management qualification required (PMI/Prince 2/ITL) Fluent in English Willingness to travel on an ad hoc basis – as required This is a fantastic opportunity to join a growing agency based in Halifax! The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, RRSP contributions, wellness allowance and much more! If this sounds like the ideal position for you then apply today! Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.    

Business Analyst San Jose, Costa Rica (Hybrid 3 days a week in office) We are partnered with a company that provides consulting services specializing in statistical analysis and risk management who are looking for a Business Analyst to join their growing team. The Business Analyst supports the organization through the delivery of insightful analytics that facilitates improved KPI performance and more effective decision-making. They assess a company’s complex information with the goal of reaching simpler, smarter conclusions, and use their technical expertise to stress test the data for quality and accuracy. Responsibilities Utilize data to make actionable recommendations at all levels. Help identify the business data needed to produce the most useful insights and future analytics. Communicate insights and recommendations effectively to the broader team. Prepare analytical reports regarding the operations on a weekly/monthly basis and as requested Track, report and analyze customer sentiment from all relevant sources and partner with teams cross-functionally to support improvements in the areas identified as most impacting the customer experience. Determines measures, baselines, tolerances, and normal variability for KPIs.  Able to articulate these concepts and parameters for data presented. Recommend and design local testing efforts within the business focused on improving KPI performance, ensuring that the relevant framework is in place for effective analysis of the test data. Support the KPI target-setting process to ensure they are effectively aligned with achieving the businesses’ overall objectives. Provides consultative support and training on interpreting data and using reporting tools. Recommend and participate in process improvement initiatives. Process ad-hoc requests for data that is not readily available in existing reports. Contribute to data dictionary, standards, training, and ongoing updates   Qualifications Skills in analyzing and interpreting numerical data, and in reasoning and problem solving through mathematical processes. Must have data visualization tools, experience (Power BI/Tableau) Python and SQL programing Strong critical thinking skills and attention to detail. Be proficient in the use of spreadsheets, databases, and other applications of technology. Experience in coding is desired. Adept communicator with strong service orientation skills and a genuine commitment to excellence. Business and tech-savvy with the ability to see both the “big picture” and the minute details. Has an enthusiasm for translating data into actionable insight relevant to the company’s objectives. Keen attention to detail and time management to deliver high-quality work for multiple projects across several client engagements while meeting deadlines. Bachelor's degree in Mathematics, Computer Science, or Business-related field with a concentration in statistics is an asset This is a fantastic opportunity to join a growing team. The company offers life & health insurance coverage, additional annual time off, and training sponsorship program. If this sounds like the ideal position for you apply today with an English version of your CV!    

  Learning & Development Specialist Halifax, NS Remote (from Halifax, NS) In this exciting role, the Learning & Development Specialist will support the design, development and delivery of global frameworks and programmes, implementing learning interventions across different levels (new hires, individual contributors, managers, leaders etc.). Working as a member of the Global Learning & Development team you will work as an advocate of Learning and support wider L&D initiatives as well as helping develop and deliver a variety of learning programmes. We are introducing new software and platforms to enable colleagues and clients to engage with learning and this role will play a key part in implementing these, including managing the continuous development of content and reporting. The Learning and Development Specialist will report into the Head of Learning & Development who is based in London, UK. There may be a requirement for global travel including Europe, Canada and South America. Responsibilities Consulting and working collaboratively with HR Teams, as well as Senior Leadership Teams (SLTs) to understand business needs that enable you to create and implement L&D roadmaps. Managing global learning projects and initiatives, creating proposals & plans that you see through from beginning to end. Designing, delivering and evaluating training sessions to ensure employees have a great learning experience on our programmes and to demonstrate ROI. Providing recommendations for effective learning and development interventions. Managing relationships with key stakeholders and clients. Consulting with SLTs to diagnose divisional skills gaps and learning needs. Developing & delivering specific training for key audiences including new hires, managers and SLTs. Taking a strategic and proactive approach to learning and development, acting as the expert when engaging with colleagues and clients on all projects/programme. Qualifications Proven experience in a similar Learning and Development role for at least 8 years. Great at building relationships with others and able to work with and influence stakeholders and clients at all levels. Proven experience of delivering the full 'training cycle' and utilising key learning methodologies. Ideally you will have facilitated and managed workshops on leadership & management development. Strong project management skills, with the ability to manage multiple projects simultaneously. Excellent communication, consultation and facilitation skills. Problem-solving skills and attention to detail. Self-motivated, proactive, and adaptable. Able to and enjoys working at pace. Adaptability to different environments & able to work with ambiguity. Proficiency in using learning management systems/learning experience platforms (LMS/LXP) - those with experience of using SuccessFactors would be of particular interest. Psychometric accreditations – Insights Discovery is preferable. This is a fantastic opportunity to join a dynamic business offering flexible working and a collaborative and innovative environment. The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, RRSP contributions, and much more! If this sounds like the ideal position for you then apply today! Please note this role is fully remote and must be located in Halifax, NS.  Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.    

Senior Copywriter Halifax, Nova Scotia Hybrid (2 days a week in office)   We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities. They are looking for a Senior Copywriter who can actively develop concepts while upholding the consistency of the brand voice and tone with a particular focus on conversion lead copy. The ideal candidate will be passionate about their craft—a strategic thinker with a thorough understanding of content and digital marketing best practices—and be committed to learning and growth.  The successful candidate will report to the Creative Manager and work with design and marketing teams assigned to the client's brand to deliver creative solutions to business problems.   Responsibilities Take ownership of projects and be responsible for the delivery of all assigned copy tasks. Handle a full range of concurrent projects across various brands, deadlines and teams. Analyze all briefs – deliver concepts and copy that meet the communication objective on a business level and brand promise on a creative level. Collaborate cross-functionally with internal teams and external partners to deliver compelling brand storytelling that meets client needs. Uphold brand standards, including consistent voice and tone across multiple content platforms. Develop messaging for static and video digital ad creative (including scripting for audio and video). Develop a brand voice and tone for emerging brands. Mentor junior writers and participate in knowledge-sharing activities. Conceptualize and write copy for 360 campaigns, lifecycle marketing campaigns, and conversion-focused content.   Qualifications Has 8 or more years of professional writing experience.  Has worked in an agency setting, design studio or similar role/environment. Possesses a strong sense of urgency and ability to succeed in a fast-paced, deadline-driven creative environment. A versatile portfolio of writing tailored to different industries and content platforms. University degree or college diploma in English, Journalism, Communications or a related field. An interest in sports in general is a strong asset. Excellent English communication skills with the ability to clearly communicate ideas, concepts and challenges. Commitment to professional development and motivation to adapt skills to keep up with emerging industry trends. Strong copywriting skills with a demonstrated ability to convert audiences. An in-depth understanding of the current competitive marketplace and industry trends and the capacity to use this knowledge to develop strong creative solutions. Attention to detail that includes a critical eye for editing, proofing and quality writing that upholds brand standards. Curiosity to go beyond the creative brief and explore new ways to convey brand messaging. The ability to consistently think at a strategic level to maximize the conversion of the client’s communications. Experience using Figma to collaborate with visual designers as a copywriter. An articulate speaker who can clearly communicate ideas and concepts in a presentation deck.   This is a fantastic opportunity to join a growing agency based in Halifax. The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, RRSP contributions, wellness allowance and much more!  If this sounds like the ideal position for you then apply today! Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.      

Business Analyst Manager Halifax, NS Hybrid (2 days a week in office) We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities who are seeking an experienced Business Analyst Manager. Reporting to the Head of Business Analysis, the Business Analyst Manager will play a pivotal role in driving strategic business analysis initiatives, leading a small team of Senior and Junior Business Analysts, and ensuring high-quality analytical deliverables. This role is responsible for overseeing business analysis activities across multiple projects, facilitating collaboration between business stakeholders, clients, and technical teams, and ensuring alignment with business objectives. The Business Analyst Manager will provide expert guidance on business analysis best practices, champion knowledge transfer within the team, and support business transformation efforts. They will act as a bridge between business and technology, ensuring the delivery of solutions that address operational, financial, and technological challenges while optimizing business performance. Additionally, they will play a key role in unblocking issues for both projects and their direct reports, working closely with the Head of Business Analysis to resolve challenges efficiently. The Business Analyst Manager will use the team’s core values to ensure that their team, and their team’s initiatives, remain focused on outcomes, value, end user experience, and informed decision making to achieve the best results for the clients, subject matter experts, and project team. Responsibilities Leadership & Team Management: Lead and mentor a team of Senior and Junior Business Analysts who are focused on delivering strategic initiatives, fostering professional growth and structured knowledge transfer to ensure team members have the necessary expertise to perform their roles effectively. Develop and implement a structured approach for knowledge sharing, ensuring junior team members benefit from the experience of senior analysts. Supervise the quality of analysis outputs, ensuring consistency, accuracy, and alignment with business goals. Actively identify and unblock challenges faced by team members, facilitating resolutions and escalating issues to the Head of Business Analysis as needed. Collaborate closely with the Head of Business Analysis to ensure alignment of business analysis activities with organizational objectives and resolve high-priority issues. Stakeholder Engagement & Communication: Act as a liaison and escalation point between business units, IT, and project teams, clients and SMEs ensuring alignment and clarity. Manage stakeholder expectations, negotiate priorities, and ensure effective decision-making across their own and their team’s initiatives, collaborating with the Head of Business Analysis on complex and important initiatives. Facilitate complex discussions, workshops, and stakeholder meetings to gather and refine business requirements with the team. Present findings, recommendations, and analysis to senior leadership, clients and executives in a clear and compelling manner. Strategic & Operational Analysis When required: Provide best practise enterprise business analysis services to both internal teams and clients, in subject areas which the analyst may not be familiar with, confidently partnering with subject matter experts to lead business analysis activities in the project from initiation to completion. Lead best practice analysis, design, documentation, and initiation of business as usual and project processes and workflows. Including but not limited to workshopping, creating and updating analysis documentation such as problem statements, functional and non-functional requirements, and business cases, facilitating discussions, prioritising tasks ensuring efficient and on-time delivery of project tasks and milestones, providing test cases and facilitation, training, and managing customer and other stakeholder relationships. Support leadership team members and peers by collaborating with others, articulating ideas and viewpoints to senior management and colleagues, identifying and initiating projects, driving the resolution of issues, and holding themselves accountable for results. Reporting & Communications Support and manage customer relationships and expectations for Business Analysis within SPG, and other functions as required, by developing and maintaining a communication process to keep stakeholders and Head of Business Analysis appraised of project results. Maintain current knowledge of customer needs and strategies, utilizing formal and informal written communication methods to communicate updates and findings within the team. Understand and negotiate needs and expectations of multiple stakeholders. Serve as a liaison between Operations and IT, or other expert teams to facilitate discussion and improve understanding and outcomes. Best Practices & Issue Resolution: Stay updated on industry trends, emerging technologies, and business analysis methodologies. Work proactively to identify and resolve issues within projects and team activities, ensuring smooth execution and delivery. Champion best practices in business analysis, ensuring alignment with IIBA and other industry standards. Drive automation efforts and recommend innovative solutions to enhance business efficiency. Qualifications The Business Analyst Manager should have: Extensive experience in business analysis, with a track record of delivering successful projects across various business functions. Strong analytical and problem-solving skills, with the ability to derive root causes and propose both tactical and strategic solutions. Demonstrated ability to manage and mentor a team, fostering professional development, structured knowledge transfer, and accountability. Excellent stakeholder management, communication, and negotiation skills, with experience engaging senior leadership. Expertise in business analysis frameworks and methodologies, with the ability to apply them effectively in unfamiliar domains. Extensive practical experience of working in Agile, Waterfall, and Iterative project delivery methodologies. Experience leading large, complex projects with multiple stakeholders and cross-functional teams. Strong documentation and reporting skills, including the ability to create high-quality business analysis artifacts. Intermediate-level business analysis qualifications (IIBA or equivalent) and a commitment to ongoing professional development. It would be an advantage to have: Additional qualifications in related fields such as Production Management (CSPO), Project Management (PMP), or Process Optimisation (LEAN Six Sigma). Working knowledge of automation technologies and their use in integrations, solution design, and operational process. Practical experience writing and directing non-functional requirements, and interfacing with technical infrastructure and IT teams and stakeholders. -solving skills, with the ability to derive root causes and propose both tactical and strategic solutions. Demonstrated ability to manage and mentor a team, fostering professional development, structured knowledge transfer, and accountability. Excellent stakeholder management, communication, and negotiation skills, with experience engaging senior leadership. Expertise in business analysis frameworks and methodologies, with the ability to apply them effectively in unfamiliar domains. Extensive practical experience of working in Agile, Waterfall, and Iterative project delivery methodologies. Experience leading large, complex projects with multiple stakeholders and cross-functional teams. Strong documentation and reporting skills, including the ability to create high-quality business analysis artifacts. Intermediate-level business analysis qualifications (IIBA or equivalent) and a commitment to ongoing professional development. Additional qualifications in related fields such as Production Management (CSPO), Project Management (PMP), or Process Optimisation (LEAN Six Sigma). Working knowledge of automation technologies and their use in integrations, solution design, and operational process. Practical experience writing and directing non-functional requirements, and interfacing with technical infrastructure and IT teams and stakeholders. This is a fantastic opportunity to join a growing agency based in Halifax! The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, RRSP contributions, wellness allowance and much more! If this sounds like the ideal position for you then apply today! Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.  

Senior Business Analyst Halifax, NS Hybrid (2 days a week in office)   We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities who are seeking an experienced Senior Business Analyst. The Senior Business Analyst will provide strategic business analysis services to clients and other business partners as required, from the Strategic Projects Group reporting to the Head of Business Analysis. Working closely with subject matter experts, clients, and the project team to understand the challenges and opportunities, and work as team to meet them. The Senior Business Analyst will be responsible for leading business analysis activities for their assigned business initiatives and projects from end-to-end, addressing operational, financial, and technological problems, providing analysis, recommendations, and project implementation based on the opportunities identified. The Senior Business Analyst will use the team’s core values to ensure that their assigned initiatives focus on outcomes, value, end user experience, and informed decision making to achieve the best results for the clients, subject matter experts, and project team. Responsibilities Expertise: Provide best practise enterprise business analysis services to both internal teams and clients, in subject areas which the analyst may not be familiar with, confidently partnering with subject matter experts to lead business analysis activities in the project from initiation to completion. Lead best practice analysis, design, documentation, and initiation of business as usual and project processes and workflows. Including but not limited to workshopping, creating and updating analysis documentation such as problem statements, functional and non-functional requirements, and business cases, facilitating discussions, prioritising tasks ensuring efficient and on-time delivery of project tasks and milestones, providing test cases and facilitation, training, and managing customer and other stakeholder relationships. Support leadership team members and peers by collaborating with others, articulating ideas and viewpoints to senior management and colleagues, identifying and initiating projects, driving the resolution of issues, and holding themselves accountable for results. Implementation & Documentation Elicit and produce required project analysis documentation as outlined in the framework. Creating and maintain documentation including but not limited to business cases, value/cost benefits, SWOT analysis, GAP analysis, problem statements, training materials, workflow diagrams, business requirements, user stories, workflow diagrams, future state proposals, vendor evaluations, options analysis, UAT plans, test plans, decks for decision making and facilitation purposes, impact and benefits realisation analysis, and other documentation as required. Lead analysis efforts from initiation through to implementation, closure and benefit realisation, including supporting tool evaluations, purchasing and integrating new applications with existing ones, and collaborating with internal stakeholders and clients to ensure systems provided meet the long-term business strategies. Meet with project team regularly to review project deliverables and deadlines and maintain accountability for Business Analysis deliverables. Reporting & Communications Supporting and managing customer relationships and expectations for Business Analysis within SPG, and other functions as required, by developing and maintaining a communication process to keep stakeholders and Senior Business Analyst appraised of project results. Maintaining current knowledge of customer needs and strategies, utilizing formal and informal written communication methods to communicate updates and findings. Understanding and negotiating needs and expectations of multiple stakeholders. Serving as a liaison between Operations and IT, or other expert teams to facilitate discussion and improve understanding and outcomes. Ensuring initiative and departmental reporting is accurate and reflects the work being undertaken by the analyst and is provided to the relevant stakeholders, clients, and PMO. Qualifications The Senior Business Analyst should have: Significant experience in Business analysis ideally having supported a variety of technology and business projects across different business functions. Strong analytical and problem identification skills, and be able to use those skills to derive root cause problems and drive innovative, value focused, options and solutions; both tactical and strategic. Full confidence in using Business Analysis frameworks and applying them in subject areas they have little or no experience with. Excellent communication, interpersonal, and stakeholder management skills; leading communications, liaising between participating departments and stakeholders at all levels, including cross functional team work. Good working knowledge of best practise business analysis techniques and project management processes across Waterfall, Agile, and Iterative deliveries. Lead and worked on large and complex projects, spanning multiple stakeholder groups and disciplines. Have provided executive support functions (reporting, ad-hoc analysis, business cases, project start up). Intermediate Business Analysis qualifications, ideally IIBA, or equivalent experience and be committed to continuing professional development and advancing their knowledge in the field of business analysis. Additional qualifications in related fields such as Production Management (CSPO), Project Management (PMP), or Process Optimisation (LEAN Six Sigma). Working knowledge of automation technologies and their use in integrations, solution design, and operational process. Practical experience writing and directing non-functional requirements, and interfacing with technical infrastructure and IT teams and stakeholders. This is a fantastic opportunity to join a growing agency based in Halifax! The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, RRSP contributions, wellness allowance and much more! If this sounds like the ideal position for you then apply today! Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.    

Role - HR Director Location - Halifax, Nova Scotia Consultancy Business Position Summary: The HR Director will provide strategic leadership for the Human Resources function, supporting the Call Center business unit within the BPO Network. This role will serve as a trusted business partner the HR Leadership Team (HRLT) and senior leadership team, driving HR strategies that align with business goals, enhance employee engagement, and ensure operational excellence. The HR Director will oversee all HR functions, including talent acquisition, employee relations, performance management, compliance, and organizational development, while fostering strong relationships with key stakeholders to influence and deliver impactful HR initiatives.   Key Responsibilities: Strategic HR Leadership & Business Partnering Partner with the HRLT and senior leadership to develop and implement HR strategies that support business priorities and growth objectives. Act as a trusted advisor to leaders, providing guidance on workforce planning, talent management, and organizational development. Collaborate with operational leaders to ensure HR solutions address business challenges and drive results. Stakeholder Management Build and maintain strong relationships with internal and external stakeholders to align HR initiatives with business needs. Engage with leaders to understand and address workforce challenges, ensuring HR strategies are integrated into business plans. Influence decision-making by providing data-driven insights and recommendations on HR matters. Talent Acquisition & Workforce Planning Oversee the recruitment and onboarding processes to attract and retain high-caliber talent. Develop workforce planning strategies to meet the dynamic needs of the call center business unit. Implement succession planning frameworks to support leadership continuity and employee development. Employee Engagement & Retention Drive initiatives that foster a positive, inclusive, and high-performing work culture. Design programs that enhance employee engagement, satisfaction, and retention in a high-turnover environment. Act as an advocate for employee well-being and development, promoting work-life balance and professional growth. Performance Management & Development Implement robust performance management systems to drive accountability and excellence. Coach managers on delivering effective feedback and development plans. Identify skill gaps and create learning and development programs to address them. Compliance & Risk Management Ensure compliance with labor laws, industry-specific regulations, and company policies. Manage employee relations issues, including grievances and disciplinary actions, in a fair and consistent manner. Conduct HR audits and implement measures to mitigate risks and ensure legal compliance. Operational Efficiency Optimize HR processes to improve service delivery and operational efficiency. Leverage HR technology and data analytics to provide insights and inform decision-making. Collaborate with finance and IT teams to streamline HR-related systems and processes.   Qualifications: Education & Experience Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree preferred. Minimum of 10 years of progressive HR experience, including leadership roles, ideally within a call center or BPO environment. Proven experience in talent acquisition, employee relations, and performance management in high-volume settings. Demonstrated ability to build relationships and influence stakeholders across all organizational levels. Strong knowledge of labor laws, compliance, and BPO-specific regulations. Technical Skills Proficiency in HRIS systems (e.g., Oracle Peoplesoft, Workday, or similar). Experience in HR analytics and data-driven decision-making. Familiarity with automation in HR and payroll systems is a plus.   Key Competencies: Business Partnering & Stakeholder Management Collaboration: Strong ability to build and maintain effective partnerships across functions and leadership levels. Influencing: Skilled at engaging stakeholders to adopt HR strategies and align with business goals. Strategic Thinking: Capacity to align HR initiatives with organizational objectives and anticipate workforce needs. Leadership & Execution Leadership: Proven ability to lead, inspire, and develop a high-performing HR team. Problem-Solving: Adept at identifying challenges and implementing practical, innovative solutions. Analytical Skills: Skilled at leveraging data and metrics to inform decisions and demonstrate HR impact. Employee-Centric Focus Engagement: Strong commitment to creating a positive, inclusive work environment. Communication: Exceptional ability to convey ideas clearly and effectively to diverse audiences. Adaptability: Thrives in a dynamic, high-pressure environment with resilience to change.     This is an exciting opportunity to shape the HR strategy for a critical business unit within a leading BPO network. By partnering with senior leaders and driving impactful HR initiatives, you will play a key role in delivering business success, enhancing employee satisfaction, and creating a culture of excellence. If this sounds like an ideal role, then apply with an up to date CV.  Dave #LI-DO1  

Director of CRM Performance & VIP Full Time Circa €100k EUR + up to 62.5% bonus Malta (on-site, up to 2 weeks per annum remote working)   Are you a highly analytical CRM leader focused on performance? Do you prefer the side of CRM focused on data product, machine learning models, reporting and dashboards, all with a view to making sure CRM performance is fully optimised? If this sounds like you and you'd like to work for a leading iGaming operator that's in full-on growth-mode, this is a fantastic opportunity to become part of an amazing team of CRM and VIP experts, working across a range geographies and products including online casino, sportsbook and poker.   The Job... Reporting to multiple Regional Managing Directors, you'll be supported by a team of 10 direct reports, including 1 Head of CRM Performance and 1 Head of VIP. It’s a full-time role, and you'll be working on-site in a modern office in Malta, with flexibility to work 2 weeks per annum remotely. You'll be responsible for: - Collaborating with the Head of VIP and CRM lifecycle leads to translate group strategy into actionable goals. - Ensuring all CRM & VIP efforts align with overall group objectives. - Conducting monthly CRM & VIP business reviews with analytics, focusing on budget investment and performance across lifecycle stages and customer segments. - Using insights to continuously improve segmentation, offers, lifecycle management, and campaign effectiveness. - Presenting CRM & VIP KPIs and optimisation initiatives to local Managing Directors. - Educating CRM Campaign Operations teams on the capabilities of the CRM Database Operations function. - Empowering teams to leverage data and predictive models to build advanced segmentation and lifecycle automation. - Collaborating with the Data Product and analytics teams to enhance audience segmentation. - Supporting the development of machine learning models, performance dashboards, and campaign reporting tools.   About You... It's worth noting this IS NOT a CRM/VIP campaign/operations style leadership role - this is a role focused on improving CRM/VIP data, performance, and improving dashboard / reporting tools. You'll need to be super analytical and a great leader of people, also able to deal with senior level stakeholders. Here's some of the key experience you'll need to demonstrate: - 10+ years in CRM and VIP, preferably within the online gaming industry. - 5+ years in a senior leadership role managing cross-functional teams. - Strong background in CRM strategy, performance optimisation, and stakeholder communication. - Analytical mindset with the ability to turn data into actionable insights. - Exceptional communication and presentation skills. - Comfortable leading teams working with CRM Database Operations and SQL-based tools. - Collaborative, cross-functional approach to leadership. - Experience working with SQL and QlikSense is a plus.   The Company... This is a growing, financially secure, gambling operator with licenses in a number of regions. It's a business that encourages innovation, independence and celebrating success, where you'll be part of multi-cultural and diverse team, with people from all over the world. They also have a track record of promoting from within so for the career-minded there is plenty of scope for progression. In addition to an attractive salary of circa €100k EUR DOE, the company also provides great bonus potential (up to 50% personal and up to 12.5% company stretch target), along with exciting future prospects. Additional benefits include: - One-off relocation allowance of 1500 Euro if you're moving to Malta from overseas. - 500 Euro per child for overseas relocations. - Wellness and insurance plans. - Training budgets for enhanced career development. - The ability to work remotely up to 2 weeks per annum.   Want To Apply? We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.

  Community Manager Halifax, Nova Scotia Hybrid (2 days a week in office)   We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities. They are looking for a highly skilled Community Manager to join their growing team. They are seeking a top-notch, experienced Online Community Manager to act as the eyes and ears of your assigned communities. Reporting to the Community Team Leader, the Online Community Managercontributes to community engagement strategy, builds community relationships, and contributes to overall brand growth. Responsibilities Daily monitoring of member activity on online forums, proactively reporting themes, trends, and problem areas to the Community Team Leader or Customer Service Team Keep internal and external information up-to-date in a fast-paced environment Work closely with the team to write and disseminate critical information about brand updates Complete brand-specific training and be prepared to identify and flag Adverse Events across assigned communities Reply to member comments in assigned discussion forums to foster a sense of community and encourage conversation; this individual will not be the point of contact for responding to individual customer complaints/inquiries, but will cluster them into trends for the team to understand Contribute ideas for the overall growth and health of both individual communities Responsible for Discord on-platform events such as AMAs, and other activities to engage and connect with the broader Discord community; onboard new users and ensure their continued engagement while promoting a vibrant community culture on Discord. Work closely with social and content teams to produce exclusive content and create a diverse creative community. Qualifications Entrepreneurial mindset Experience using Discord Server Excellent, accurate written and verbal communication skills Ability to use social media tools to glean trends, statistics, and insights Professionally represent the Company's core values and mission when interacting with external parties Strong work ethic, and ability to work closely with, and collaborate effectively with other teams A global mindset: someone who has either worked internationally or had experience managing a large regional community Prior customer service experience beneficial Self-motivated and independent Ability to adapt to and learn new community-related software Extremely organized and able to juggle multiple tasks Team player Regular, consistent and punctual attendance. Able to work nights or weekends/variable schedule when necessary This is a fantastic opportunity to join a growing agency based in Halifax. The company offers a competitive annual salary, employer paid premiums for Head and Dental benefits, RRSP contributions, wellness allowance and much more! If this sounds like the ideal position for you then apply today! Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.  

Retention Marketing Manager Halifax, Nova Scotia Hybrid (2 days a week in office)   We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities. The Retention Manager plays a key role on the Retention & Loyalty team. Enthusiastic and analytical, he or she has the know-how to identify, target and influence user behavior to increase customer retention and profitability. Reporting to the Head of Retention & Loyalty, you will work with different partners across the organization on the best solutions for Customer Journey Optimization. Responsibilities Lead marketing strategies to support the Retention marketing program. Plan and execute loyalty strategies to support our customers’ brands retention efforts. Lead special projects designed to improve profitability of the active customer base. Manage the brands’ rewards program. Work hand-in-hand with various internal stakeholders to produce both short and long term Retention marketing strategies. Work with the Retention Marketing Specialists on developing strategies to improve KPIs of specific segments. Oversee and control budgets, ensure that campaigns stay within budget. Communicate campaign metrics, results and recommendations to stakeholders. Define and collaborate on the personalization of the customer experience on and off website. Assess needs, align stakeholders and develop measurable systems resource and process change. Manage internal resources to ensure fixed and variable scope deliverables are delivered on time, on budget, and as specified. Produce high-quality proposals, reports and process documents. Conduct needs analysis through technology audit, content audit, process audits and stakeholder feedback. Ability to identify new areas for improvement and development of Lifecycle campaigns and to articulate to business leaders. Coordinate project responsibilities, allocate and prioritize tasks among team members. Ensure that campaigns, creative briefs and other strategic marketing documents, and the overall campaign calendar accurately reflect marketing objectives, target groups and ROI in-line with the business strategy. Responsible for the preparation of summary reports and post-campaign analysis of all projects, utilizing Business Intelligence resources to ensure take-away and learning. Qualifications Three to Five years of digital marketing experience with a successful track record of implementing and managing Digital Marketing Programs in a multi-channel environment. In-depth knowledge of Customer Journey Optimization best practices with experience in developing and implementing testing strategies across channels, including designing and analyzing contact strategies, automation techniques/tools and customer experience optimization. Previous experience managing a rewards program and/or Customer loyalty program. Demonstrated experience with data-driven marketing, a/b and multivariate testing experience, Analytics, with a successful track record of implementing and managing different Digital Marketing Tools. Ability to interpret and present data/results (both written and verbal) to stakeholders in engaging and meaningful ways. Advanced knowledge of MS Office software applications, advanced Excel is a must. Ability to manage and prioritize multiple projects simultaneously within a complex organization. Experience leading, coaching and mobilizing teams. Excellent negotiation, influence and relationship building skills. Must be able to travel 15-20%. This is a fantastic opportunity to join a growing agency based in Halifax. The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, RRSP contributions, wellness allowance and much more! If this sounds like the ideal position for you then apply today!   Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.

HR Manager / Malta B2B Business €55,000   The HR Manager will be joining a growing B2B business based in Malta, with responsibilities across a number of areas including recruitment, employee relations, L&D, Performance Management and payroll. The role will work on a hybrid model, with 3 days in the office per week and 2 from home.  This position required a high level of organisation with an ability to prioritise and manage multiple projects and tasks to meet business deadlines.    Key Responsibilities: • Rolling out policies and programs across a diverse set of technology employees • Ensuring that all policies comply with legal regulations • Implementing the people strategy, shaping to clients’ requirements • Ensuring employee data is reconciled and entirely accurate • Ensuring key annual cyclical programs are delivered and developed – examples include goal setting and objective planning, performance management cycles, talent management cycles, compensation planning and execution cycles. • Ensuring all operational elements of HR are seamlessly delivered, examples include payroll, benefit enrolement and recruitment operations   Responsibilities: • Own and manage the recruitment & selection processes, contracting, on-boarding, performance management, learning and development, employee engagement, benchmarking of compensation and benefits, talent mapping and succession planning, and reporting to local finance to ensure alignment on headcount and finance data • Designing and implementing company policies and procedures to enhance a culture of accountability whilst also maintaining legal compliance • Ensuring all employee relations cases are managed effectively and efficiently in line with company policies and wider legislation • Acting as leadership partner consulting on people strategy, career path and corresponding organizational design and change management • Leading the analysis and delivery of employee feedback and data with the aim of creating an engaged culture across all areas of the business • Keeping up to date and advise on Employment Law as required • Managing the start-to-end process of work permit applications and where appropriate liaising with the corresponding immigration authorities • Stay informed of trends and innovative techniques to be competitive and creative with HR practices • Support the development, implementation and management of all HR strategy, policies, practices and processes to meet the company strategy; • Developing company wellbeing and health policies; Monitoring adherence to internal policies and legal standards • Acting as the owner of the company’s culture • Liaise with External Legal Counsel and payroll on set up new employees, terminations, maternity permits • Partner with L&D partner to assess, plan and deliver learning and development solutions across client group • Ensuring all HR related data is owned and managed effectively. • Provide guidance and support to managers in the implementation and adherence to company policies and frameworks • Analyse, Identify and mitigate HR-related risks which could include legal compliance issues, employee relations cases, and talent retention challenges   Qualifications: • Proven working experience as HR Business Partner, HR Manager, HR Generalist or similar capacity in a fast-paced context • Degree-qualified in Human Resources, Business & Psychology or similar discipline is desired • Solid HR background both strategic and operational • Benefits setup and administration experience • Advanced English Level required • Effective project management and communication skills • Excellent presentation and interpersonal skills • Able to exercise effective judgment, sensitivity, creativity to changing needs and situations • Strong problem solving and decision-making skills • Customer driven and quality focus • Excellent computer skills • Flexible with work schedule and assignments, adaptable with change • Deep understanding of Maltese Employment Law • Pro-active attitude and constantly strive to improve effectiveness.   This role would suit someone who is looking for the next step in their career, to be a part of a fast paced and driven environment. With a range of responsibilities across the business and working with a number of business functions and teams, this role offers a great opportunities to flex your HR muscles.  If it sounds like an ideal role then apply with an up to date CV.    Dave #LI-DO1

Role - HR Director Location - Antigua Consultancy Business Position Summary: The HR Director will provide strategic leadership for the Human Resources function, supporting the Call Center business unit within the BPO Network. This role will serve as a trusted business partner the HR Leadership Team (HRLT) and senior leadership team, driving HR strategies that align with business goals, enhance employee engagement, and ensure operational excellence. The HR Director will oversee all HR functions, including talent acquisition, employee relations, performance management, compliance, and organizational development, while fostering strong relationships with key stakeholders to influence and deliver impactful HR initiatives.   Key Responsibilities: Strategic HR Leadership & Business Partnering Partner with the HRLT and senior leadership to develop and implement HR strategies that support business priorities and growth objectives. Act as a trusted advisor to leaders, providing guidance on workforce planning, talent management, and organizational development. Collaborate with operational leaders to ensure HR solutions address business challenges and drive results. Stakeholder Management Build and maintain strong relationships with internal and external stakeholders to align HR initiatives with business needs. Engage with leaders to understand and address workforce challenges, ensuring HR strategies are integrated into business plans. Influence decision-making by providing data-driven insights and recommendations on HR matters. Talent Acquisition & Workforce Planning Oversee the recruitment and onboarding processes to attract and retain high-caliber talent. Develop workforce planning strategies to meet the dynamic needs of the call center business unit. Implement succession planning frameworks to support leadership continuity and employee development. Employee Engagement & Retention Drive initiatives that foster a positive, inclusive, and high-performing work culture. Design programs that enhance employee engagement, satisfaction, and retention in a high-turnover environment. Act as an advocate for employee well-being and development, promoting work-life balance and professional growth. Performance Management & Development Implement robust performance management systems to drive accountability and excellence. Coach managers on delivering effective feedback and development plans. Identify skill gaps and create learning and development programs to address them. Compliance & Risk Management Ensure compliance with labor laws, industry-specific regulations, and company policies. Manage employee relations issues, including grievances and disciplinary actions, in a fair and consistent manner. Conduct HR audits and implement measures to mitigate risks and ensure legal compliance. Operational Efficiency Optimize HR processes to improve service delivery and operational efficiency. Leverage HR technology and data analytics to provide insights and inform decision-making. Collaborate with finance and IT teams to streamline HR-related systems and processes.   Qualifications: Education & Experience Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree preferred. Minimum of 10 years of progressive HR experience, including leadership roles, ideally within a call center or BPO environment. Proven experience in talent acquisition, employee relations, and performance management in high-volume settings. Demonstrated ability to build relationships and influence stakeholders across all organizational levels. Strong knowledge of labor laws, compliance, and BPO-specific regulations. Technical Skills Proficiency in HRIS systems (e.g., Oracle Peoplesoft, Workday, or similar). Experience in HR analytics and data-driven decision-making. Familiarity with automation in HR and payroll systems is a plus.   Key Competencies: Business Partnering & Stakeholder Management Collaboration: Strong ability to build and maintain effective partnerships across functions and leadership levels. Influencing: Skilled at engaging stakeholders to adopt HR strategies and align with business goals. Strategic Thinking: Capacity to align HR initiatives with organizational objectives and anticipate workforce needs. Leadership & Execution Leadership: Proven ability to lead, inspire, and develop a high-performing HR team. Problem-Solving: Adept at identifying challenges and implementing practical, innovative solutions. Analytical Skills: Skilled at leveraging data and metrics to inform decisions and demonstrate HR impact. Employee-Centric Focus Engagement: Strong commitment to creating a positive, inclusive work environment. Communication: Exceptional ability to convey ideas clearly and effectively to diverse audiences. Adaptability: Thrives in a dynamic, high-pressure environment with resilience to change.     This is an exciting opportunity to shape the HR strategy for a critical business unit within a leading BPO network. By partnering with senior leaders and driving impactful HR initiatives, you will play a key role in delivering business success, enhancing employee satisfaction, and creating a culture of excellence. If this sounds like an ideal role, then apply with an up to date CV.  Dave #LI-DO1  

CRM Manager Full Time €45k - €55k EUR + up to 20% bonus Malta (Hybrid)   Are you a self-driven and detail-oriented CRM expert looking for the next step forward in your retention and loyalty career? Would you like to work for a leading iGaming operator that's in full-on growth-mode? This is a fantastic opportunity to become part of an amazing team of CRM experts, working across a range geographies and products including online casino, sportsbook and poker. In this role you'll be responsible for the successful end-to-end delivery of below the line (BTL) retention campaigns and communications across a variety of the business's brands and markets. You'll be measured on your ability to impact top-line KPIs; your main objectives will be to increase retention, prevent churn, drive upsell and ultimately improve the overall player experience and lifetime value.   The Job... Reporting to the Head of CRM, you'll be responsible for identifying, targeting, and influencing user behaviour to increase player retention and profitability, using your strong experience of customer retention marketing principals. It’s a full-time role, with flexible hours. You'll be in a modern office in Malta 3 days a week, 2 days a week working from home (once you're all settled in). You'll be responsible for: - Customer Communication and Campaigns: Managing and executing hyper-segmented campaigns to increase retention, prevent churn, drive upsell and ultimately improve the overall player experience and lifetime value through personalised interactions with customers. - Project Management: Using JIRA to efficiently manage projects and tasks, and maintaining effective communications with all teams and relevant stakeholders. - Automation and Scalability: Implementing automated campaign journeys to increase operational efficiencies and enabling campaign scalability. - CRM Budget: Using advanced prediction modelling to optimise the CRM spend budget, ensuring investment in the right customer segments driving growth and minimising budget wastage. - Campaign Optimisation: Continuously optimising offers for increased profitability by experimenting with segmentation audiences and reward conditions. - Analysis: Ensuring that campaign analysis is carried out to determine the ROI, and continually tweaking and improving retention lifecycle offers and player communications to maximise profitability. - Process Improvement: Identifying opportunities for campaign and process improvements within your team and the broader department, quantifying their impact, and driving implementation. - Localisation and Compliance: Optimising CRM plans to be relevant and localised for each market and collaborating with local market teams to understand competitor activity, regulatory requirements, limitations, and local trends. - Cross-Team Collaboration: Working closely with the Support team to optimise campaign customer journeys to reduce contact-drivers. - Stakeholder Reporting: Providing reporting to senior stakeholders on the success of lifecycle activities, and demonstrating a deep understanding of what motivates customers.   About You... The CRM Manager / Retention Marketing Manager that takes on this exciting challenge will have an in-depth knowledge of customer journey optimisation best practises, with experience in developing and implementing strategies across a variety of channels. You'll be an expert at defining the right strategy for the right channel to maximise customer retention and increased ongoing profitability. Here's some of the key experience you'll need to demonstrate: - Minimum of 4 years CRM experience, ideally from a similar role in the iGaming industry. - Good understanding of player segmentation, player bonuses, and incentives. - Excellent ability to interpret CRM data and derive actionable insights. - Proficiency in CRM tools and email marketing platforms, ideally from Salesforce or Xtremepush. - Strong project management skills, enabling you to handle multiple campaigns and tasks concurrently. - Results-driven and customer-focused mindset. - Experience from working in a multi-brand and multi-jurisdiction environment. - This is an English speaking business, however if you have proficiency in Spanish, Portuguese, Greek, Latvian, Polish, or one of the Scandinavian languages, it would be a major plus.   The Company... This is a growing, financially secure, gambling operator with licenses in a number of regions. It's a business that encourages innovation, independence and celebrating success, where you'll be part of multi-cultural and diverse team, with people from all over the world. They also have a track record of promoting from within so for the career-minded there is plenty of scope for progression. In addition to an attractive salary DOE, the company also provides flexible hybrid/remote working, along with exciting future prospects. Additional benefits include: - One-off relocation allowance of 1500 Euro if you're moving to Malta from overseas. - 500 Euro per child for overseas relocations. - Wellness and insurance plans. - Training budgets for enhanced career development.   Want To Apply? We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.   Chris

  Finance Analyst Permanent Position Location: Hybrid 2 days per week Manchester City Centre   Our client is an all-in-one Marketing agency that acts as an in-house marketing team for global brands. They are a collective of talented communicators, catalysts, and achievers that come together to create comprehensive solutions.   They are currently recruiting for a talented Finance analyst to join their team who will have the following responsibilities:   Accounting and General Ledger Management: Prepare and post journal entries for various accounts, ensuring accuracy and compliance with accounting standards. Maintain and reconcile general ledger accounts, including accruals, prepaids, and fixed assets.   Reconciliations: Perform monthly reconciliations of balance sheet accounts, ensuring timely resolution of discrepancies. Reconcile intercompany transactions and balances in accordance with company policies. Ensure bank reconciliations are completed accurately and on time.   Month-End Close Activities: Lead or assist in the month-end, quarter-end, and year-end close processes, ensuring adherence to deadlines. Prepare and analyse financial statements, including profit and loss, balance sheet, and cash flow statements. Review and adjust entries for payroll, revenue recognition, and other critical areas during the close process.   Variance Analysis: Analyse monthly financial results and provide explanations for variances between actuals and budget/forecast. Assist in the preparation of variance reports for management review.   Accounts Payable and Receivable Oversight: Monitor and ensure accurate posting of vendor invoices and payments. Assist in accounts receivable reporting and resolving customer invoice discrepancies.   Fixed Assets: Maintain fixed asset registers, including additions, disposals, and depreciation schedules. Reconcile fixed asset balances and ensure proper capitalization in compliance with accounting policies.   Internal Controls and Compliance: Ensure adherence to internal controls and company policies in all accounting functions. Assist with internal and external audits, providing necessary documentation and explanations.   Financial Reporting: Support the preparation of financial reports, ensuring accuracy and alignment with IFRS, GAAP, or other applicable standards. Compile supporting schedules and documentation for financial reporting and audit purposes.   Process Improvement: Identify and implement opportunities to improve efficiency in the accounting and close processes. Automate and streamline repetitive accounting tasks to reduce manual effort.   Collaboration and Support: Work closely with other departments to gather necessary information for reconciliations and postings. Provide financial support and guidance to operations, sales, or other business units as required.   Tax and Regulatory Compliance: Assist with the preparation of tax filings, including VAT, sales tax, or other statutory filings as applicable. Ensure compliance with all local, state, and federal financial regulations.   Qualifications:   Minimum of a Bachelor's Degree in accounting, Minimum of 5 years of experience in similar role Experience working in a multinational company Excellent critical thinking skills Detail-oriented Strong analytical and problem-solving skills Knowledge of accounting software D365 and Sage is a plus   If your interesting in learning more or want to a confidential chat about next steps in your career please don't hesitate in applying.  

Vendor Account Manager  Manchester - City Centre  £50k - £55k   Vendor Account Manager / Manchester, hybrid 2/3 days in the office / Comprehensive company perks package / Marketing Agency    The Vendor Account Manager’s responsibilities include developing long-term relationships with a portfolio of vendors and connecting with key stakeholders. This role liaises and bridges the gap between the agencies vendors and cross-functional internal teams to ensure the timely and successful delivery of all our operational and marketing initiatives.   Every day is different. Daily responsibilities involve updating status reports for vendors/squads, collating feedback from stakeholders and relaying those changes to the agencies, maintaining and growing vendor relationships, and managing squad expectations — for example, keeping them realistic about timelines for vendor delivery. A typical day might start with a vendor meeting to discuss a potential project, next up a brainstorming session to add additional assets outside an ambassadors’ current contract. The Vendor Account Manager will also schedule regular vendor reviews to check up on the current performance for both sides, write up their findings and then share their expert recommendations.   Responsibilities include (but are not limited to): Managing and developing long-term relationships with a portfolio of vendors, partners and contractors Responsible for delivering exceptional client service (internally and externally) Vendor and freelancer resourcing strategies Developing a trusted advisor relationship with key stakeholders Lead intake meetings Onboard new vendors and partners and report on vendor performance Build briefs, business cases, monthly reports and other key operational documents as required Assist in the development and support the strategic plans for delivery and execution Report on status of weekly/monthly/quarterly initiatives to internal and external stakeholders Help forecast and track key performance metrics Identify new opportunities to add value to the team’s key marketing efforts Liaise between the external vendors and internal teams   Requirements: Bachelor's Degree in appropriate field of study or equivalent work experience 5+ years of marketing experience with agency background desirable Proven understanding of commercials, marketing contracts, account management or other relevant experience Understanding of website development, marketing, measurement and analytics, content management and digital marketing a plus Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation, including executive and C-level Proven ability to manage multiple projects at a time while paying strict attention to detail and adhering to deadlines Excellent listening, negotiation and presentation skills Excellent communications skills – both written and verbal Self-motivated and able to thrive in a results-driven environment Natural relationship builder with integrity, reliability and professionalism Ability to prioritise among competing tasks Critical thinking and problem-solving skills Excellent time and project management skills. You're always looking to improve inefficient processes Team player - lead and direct the work of others   If this sounds like the ideal role for you, then apply with an up to date CV.     Dave #LI-DO1

Management Accountant Location: Manchester City Centre   Our client is an all-in-one agency that acts as an in-house marketing team for global brands. They are a collective of talented communicators, catalysts, and achievers that come together to create comprehensive solutions.   We are currently recruiting for a experienced Management Accountant to work with them in their Manchester Location.   Responsibilities:   Management of all transactional matters including posting of vendor invoices, expenses, sales invoices and bank transactions using financial platforms including Microsoft D365. Responsible for account payable and account receivable functions, such as reconcile accounts payable and receivable, preparation of weekly payment and monitoring AR status. Ensure month-end closing; preparation of timely and reliable monthly accounts package. Organise and post journals such as prepayments, accruals, cash entries, intercompany entries, expenses etc. Prepare and review all expense reports for accuracy and expense disclosure. Run bank reconciliation reports for multi-currency accounts. Produce and analyse financial reports. Provide forecasting and budgeting data. Conduct risk assessments and support with auditing processes. Develop and manage financial systems and policies. Collaborate with HR for monthly payroll processing. Maintain department files and databases.   What you’ll need:   At least 3 years’ proven experience in an accounting position. A degree in Accounting or similar discipline. Financial qualification CIMA/ACCA (or part-qualified). Proficiency with accounting software, such as Microsoft D365 and Sage. Competency with Microsoft software including Excel. A positive attitude and willingness to learn and grow. Solid knowledge of accounting and financial principles and practices. Knowledge of risk analysis, budgeting and forecasting. A high level of integrity, discretion, confidentiality and accountability. Ability to work independently, as well as part of a cross-functional team. Analytical approach and problem-solving ability. Attention to detail and a high level of accuracy. Project coordination/ change management experience. Excellent communication and presentation skills. To be results driven and achieve deadlines. Strong organisation and prioritisation skills. Resilience and ability to work under pressure.   If your interested in hearing more please do apply and more than happy to give you a call for a confidential chat on what your looking for in your next role.

Digital Designer £25k - £28k Macclesfield - Hybrid Working After Probation Period (6 Months)   Full Service Design Agency / Hybrid Working Upon Completion of Probation Period / Onsite Parking / 10 Mins from Train Station / Supporting, Learning Led Culture / Free Eye Tests / Staff Socials / 23 Days Holiday plus Bank Holidays   The Digital Designer will be joining a full service design agency who produce a range of creative solutions for a variety of brands and clients. Working predominantly on one of the agencies biggest clients (although you'd have access to other client briefs also) the Digital Designer will be responsible for creative digital solutions from Web Assets through to Email and Social Campaigns.  The Digital Designer will need a good understanding of designing for digital solutions, as well as some experience working on E-commerce focussed platforms.  Reporting into the Digital Director, the Digital Designer will:  - Design creative, digital solutions for a variety of platforms and clients  - Become the brand ambassador for one of the agencies biggest clients  - Works across web assets, email campaigns and social media campaigns   - Work closely with the design team as well as collaborative and liaising with the Client Service team  - Have a solid grasp of Adobe Creative Cloud and any addition digital creative platforms / programmes   - Be able to work under their own steam, working collaboratively but also as an individual and understanding time frames / project deadlines This role would ideally suit a candidate who's either graduated with a Degree in Creative / Digital Design or someone with a couple of year experience in the industry looking for a fresh challenge in a digital focussed role within a full service design agency.  The role is based in the agencies office in Macclesfield, with onsite parking and only a 10 minute walk from the train station, upon successful completion of a 6 month probation period, the role would then be able to become hybrid with a few days in the office and a couple from home, a company laptop will be provided.  This is a fantastic opportunity to join a small but highly collaborative design agency, a group who value their staff and will help develop and nurture talent, they know you might yet be the finished article, they'll you become one though! If this sounds like an ideal role for you, apply with an up to date and relevant CV and portfolio of work showcasing experience and skill sets across digital design projects. Dave #LI-DO1

Graphic Designer Kendal - 5 days in the office £37,000 Creative Agency  / Collaborative team / Progressional opportunities / Stunning location / Range of brands and clients with an emphasis on food and hospitality The Graphic Designer will be joining a Creative Studio in the stunning surroundings of Kendal, based in the foothills of the Lake District, this idyllic Creative hub has helped the team to foster their design abilities for many years. Working across branding, print, digital and strategy, they're a small but collaborative team who can cover it all and work across a range of brands and businesses.  Reporting to the Creative Lead, the Graphic Designer will be responsible for:   - Delivering high quality brand-led design and production ready artwork - Working collaboratively with the wider creative team to produce creative and branding work - Designing across a range of mediums including; brand packaging of new products, retail environment, point of sale, offline and online marketing collateral - Creating packaging and print artwork following brand guidelines and designing requirements in line with print production constraints - Quality checking copy, content and design work to ensure all guidelines and standards for clients output is followed - Adding and editing content to websites using content managements systems and prepare digital collateral such as online forms and emails   The ideal Graphic Designer will come with some or all of the following: - Previous Agency or Studio experience - Extensive knowledge of Mac OS and Adobe Creative Suite - Expertise to produce the highest quality production ready artwork and liaise with printers/ suppliers as needed - A focus on design excellence, quality and attention to detail - Team work and excellent communication skills   This is a great opportunity to join a small and highly creative agency who are based in stunning surroundings, if you're keen to work on a range of clients and across a diverse range of projects. If you feel this is right for you and you're happy to work 5 days a week in Kendal offices, then apply with your portfolio and CV.    Dave #LI-DO1

  Graphic Designer Cheshire - Office based Up to £35k Free onsite parking / 25 days holiday + bank holidays / Company Pension / Life Insurance  The Graphic Designer will be joining a small but highly collaborative in-house design team which sits as part of a larger marketing function. Working across printed brochures, marketing communications, sales collateral, stationery, digital assets, email campaigns and social media campaigns.  Working across a variety of projects allows creative challenges, some with brand guidelines and some with looser boundaries allowing your creative side to flourish. There will also be a technical skills side to the role, understanding the processes of setting artwork up for print and the limitations around digital design.    As a Graphic Designer your duties will include: Designing with a strong attention to detail Ensure artwork interpretation is achievable within production constraints Prepare accurate artwork from approved design and brief Communicating with internal teams to keep them informed of the progress of the jobs they are working on Providing colour proofs /samples for sign off Working on multiple projects simultaneously Assist projects through the business to ensure on-time delivery   The Graphic Designer will come with some or all of the following: Experienced in design and setting up for print as well as digital asset creation A good communicator and collaborator Solid knowledge of Adobe Creative Suite package Designing consistently across multiple mediums Knowledge of Microsoft, Canva or SEO (a bonus but not essential)   We are looking for someone that is flexible and efficient, and who can consistently deliver good quality designs and multi-media content. The company often has client visits and therefore a smart dress code is required. This opportunity offers a huge amount of potential for the right person and can really help your career take that forward step. If you feel this is the right opportunity for you, then apply with a CV and portfolio of work.   Dave  #LI-DO1  

Graphic Designer Hybrid working: 2-3 days per week in Tattenhall £35,000 - £40,000   Graphic Designer / International brand / Discretionary bonus / 25 days holiday plus bank holiday / Enhanced Mat and Pat leave / 2 weeks sick pay      The Graphic Designer will be joining a growing and exciting business who are cornering the market with their eco friendly focused approach. Working alongside the Head of Design, you will be responsible for implementing the brand’s look and feel consistently across every touch-point globally – both online and offline, in line with brand guidelines. Ensuring the company’s success through the delivery of strong and innovative marketing communications, engaging and best in class content, the Graphic Designer will be responsible for creating digital assets, packaging & retail POS and user experience to drive brand awareness, engagement and, ultimately, sales. With a focus on Digital Design, the Graphic Designer will need to be confident in both print and digital mediums with a solid foundations and understanding of creating digital solutions, experience with user experience principles and what works when it comes to digital design.   Reporting into and working alongside the Head of Design, the Graphic Designer will:   Work closely with the Brand, Digital Marketing and Sales teams to create compelling visual assets that resonate with the target audience and communicate brand values Develop and execute a suite of brand assets to bring the brand identity to life across all channels – from digital, social, web and retailer, to packaging, POS and more. Ensure all design elements adhere to brand guidelines Deliver creative design that is fresh, innovative and customer focused, through a series of different channels Ensure all creative output is on brand, taking feedback and direction from key stakeholders Work closely alongside the UK and US agencies to deliver best in class content to support brand campaigns Create and manage scheduled workload calendars Proofread designed content before sign off, ensuring the highest quality and accuracy Provide regular creative and design inspiration, keeping the wider team up-to-date with the latest design trends, best practice, techniques and software Developing internal team relationships to ensure consistent design across on and offline assets     You'll need: Proven in-house or agency experience in a graphic design role, with a strong design portfolio and emphasis on digital Excellent all round design skills, with proven experience in digital advertising campaigns, web design and brand application across various channel including retail. Fluent in Adobe CC, Illustrator, Photoshop and InDesign - Skill and knowledge of Aftereffects and Premiere an advantage. Familiarity with Meta, TikTok, Google and other performance marketing channels Solid experience of design principles, colour theory, typography, layout composition and a understanding of the importance of brand guidelines and maintaining consistency across all creative work Previous experience of working on branded consumer goods and with an understanding of digital marketing channels Good understanding of animation for social media and video editing would be a bonus Adept at taking creative from concept through to final production Proven experience working collaboratively with cross-functional internal teams Possess excellent communication and interpersonal skills, with the ability to effectively articulate design ideas to cross-functional teams Ability to work on multiple projects simultaneously, managing workload effectively to stick to deadlines Strong attention to detail and a desire to always deliver best in class assets Ability to work in a fast-paced environment where identifying needs, providing solutions and adding value is a prerequisite     This is a live requirement and for the right person and incredible opportunity to make your mark on a growing brand. With big plans in its future you could be instrumental in shaping the creative vision for the brand and wider business. The role is hybrid but will require at least 2 / 3 days a week in their Chester office, this will need to be taken into consideration when applying for this role.  If this sounds like the ideal role for you, then apply with an up to date CV and portfolio.  Dave #LI-DO1                              

Midweight Digital Designer Manchester / Hybrid - 3 days in the office £30k - £38k Design and Branding Agency / Hybrid working / 28 days holiday plus bank holidays / Annual bonus / Regular team socials / Wellness days   The Midweight Digital Designer will be joining an established design and branding agency based in Manchester. Working 3 days a week in the office and 2 from home, they work across a broad spectrum of clients and industries, creating design solutions across digital, print and animation / video.  Reporting into the Design Director, the Midweight Digital Designer will: Collaborate with the studio and developers to deliver cohesive and on-brand digital experiences. Use your skills in animation to enhance storytelling and bring dynamic elements to life in digital projects. Ensure all designs meet high standards of quality and align with the strategic goals of the clients and agency You'll have: Proven experience in web design and animation, with a portfolio showcasing your ability to create engaging digital experiences. Strong understanding of design principles and how they apply to both static and dynamic digital content. Ability to translate client needs and brand identities into innovative design solutions. Excellent communication and collaboration skills, with attention to detail and a passion for creating impactful visual narratives. Create interactive prototypes to illustrate design functionality and user journeys. Required skills: Minimum of 3 years in a similar role Proficiency in Figma Knowledge of white boarding tools such as Miro and Figjam Good understanding of brand and how it can be executed effectively Working knowledge of the Adobe Creative Suite Good level of animation and how it can be used to enhance design and tell stories Additionally it would be beneficial to have experience within basic front end languages, HTML, CSS and JS as well as CMS experience such as WordPress.